Last Updated: June 17, 2020 (Refresh Now)
BLACK DECKER 20V Max Handheld Vacuum Cordless Grey BDH2000PL
Last Updated: June 17, 2020 (Refresh Now)
7.4
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
53
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Review Analysis - 947 recent, verified reviews
Detailed Mode
Suction
283suction, suction power, handheld vacuum, vac, decker
+81%
-19%
" ... This unit has lots of suction. ... "
" ... I like the suction power. ... "
" ... Excellent suction power. ... "
" ... The real test of small appliances like this these days is how long they hold up - - whether suction, battery, switches, etc. ... Very nice suction, and it's easy to empty. ... "
" ... Excellent suction, battery durability and easy to clean. ... "
" ... Just got it and seemed to charge quickly and has good suction. ... "
" ... Great little vacuum,holds charge well and has very good suction ... "
" ... Strong suction power! ... "
Cleaning
245easy to clean, dirt, hair, clean, vacuuming
+77%
-23%
" ... They are easy to charge and clean and just down right handy. ... "
" ... Suction is great, it folds up and sits in its own charger, super easy to clean out and the battery seems to last a really long time so you can vacuum for a good long while before it loses power. ... "
" ... Dust bin is very easy to empty - just pop open and dump. ... "
" ... Best dust buster I’ve ever used. ... "
" ... The pivot feature, flip out brush, and extendable nozzle make is so easy to use at different angles and reaches, and the brush is great for removing pet hair from upholtery. ... "
" ... Don’t expect to clean a whole house at once, but use daily in sections at a time and you won’t be disappointed. ... "
" ... Clean up pet area ... "
" ... Great for stairs, cat hair on sofa, crumbs under the table, etc. ... "
Battery Life
155replaceable, hold a charge, vacuum, minute, lithium
+35%
-65%
" ... Read that battery needs replacing but that requires soldering. ... "
" ... Battery doesn't seem to Hold-a-Charge for more then 5 minutes. " ... "
" ... So, I bought five replacement Li ion batteries and soldered them in myself. ... "
" ... Could it be the lithium battery? ... "
" ... The battery will fail to hold charge for more than 2 minutes after 1-2 years of use and the battery is not replaceable. ... You can open up the unit to get to the battery but there's no spare battery to be found to replace the old one. ... "
" ... The Vacuum batteries would not hold a charge. ... Meaning the other 20v battery and the 12v charger were both fine. ... "
" ... Actually, today I vacuumed for less than 5 minutes, it died, I charged it, but the battery completely died. ... The battery started dying 2 years into having it, and it died completely after only 3 years. ... "
" ... Can't hold a charge . ... battery shot after 4 months. ... "
Product Reliability
150year, lasted, 2 years, stopped working, died
+25%
-75%
" ... Stopped working on me after 1 year and half roughly but I used it heavily ... "
" ... we have it for 2 years and it died after less then a year. ... "
" ... So I bought this approx 3 years ago. ... "
" ... Only had it 18 months and just recently the motor burned out. ... "
" ... Broke less than a month. ... "
" ... I bought at the start of 2017 it and it sat in the box for over a year while deployed in the army. ... I unboxed it and used it for less than 60 times before it stopped working. ... "
" ... It was a great vacuum but stopped working after 2 years of use. ... "
" ... It stopped working ... "
Charging
125charging, charging base, hold a charge, fully charged, charging station
+53%
-47%
" ... It did a good job for about a year, then the battery stopped holding a charge. ... When first purchased, it would work for about 10-12 minutes on a full charge, which was enough to do the small tasks it is designed for. ... "
" ... Love it, little noisey but works great, holds charge, always ready to go! ... "
" ... Like the charger standard size. ... "
" ... -Charging from empty is fairly quick at 20-30 mins. ... -The charging base is fairly compact. ... "
" ... Loved the pivot, the power and the charging stand. ... "
" ... I love that it has a charge stand and stops charging when complete. ... "
" ... It's compact when folded up and stable on the charging base - well, once we figured out which direction to put it in. ... "
" ... Great folds up neat to charge ... "
Size
67powerful, small, folds, portable, vac
+97%
-3%
" ... Like the portability and angles . ... "
" ... We bought two for the office and people were impressed by the power of these compact units. ... "
" ... It's compact and neat looking. ... "
" ... We use it in our travel trailer. ... "
" ... Powerful and small ... "
" ... I like the fact that it folds up for easy storage requiring minimum space. ... "
" ... I really like this small vacuum for its mobility and size. ... "
" ... Compact charging base too. ... "
Ease of Use
58easy, easy to use, empty, easy to empty, compact
+97%
-3%
" ... It’s easy to clean. ... "
" ... Easy to use, so far, works great. ... "
" ... It picks up wonderfully and is so easy to empty. ... "
" ... The operation was fairly intuitive, but a little confusing, but I figured things out reasonably quickly. ... "
" ... It was compact, adjustable, comfortable to hold, and easy to empty out. ... "
" ... It is easy to clean. ... "
" ... Process was very simple. ... "
" ... The unit is easy to open and service. ... "
Price
46money, worth, waste of money, paid, waste
+52%
-48%
" ... Almost as strong as my Dyson hand held for a fraction of the cost. ... "
" ... I couldn't find one in the same price range with a better review, so this might be the best in that range. ... "
" ... Great product at a great price. ... "
" ... Work the extra money relative to cheaper models. ... "
" ... I was very excited when I got it at $50.00, the Lightning Deal price. ... "
" ... Honestly it works as well as the Dyson for a lot less money. ... "
" ... A little pricing, but I feel well worth the money. ... "
" ... This little guy doesn’t cost much but it’s paid for itself over and over again. ... "
Ease of Cleaning
46clean, easy, filter, empty, size
+100%
" ... It’s easy to clean. ... "
" ... Make sure you take it completely apart and clean good occasionally! ... "
" ... But it's great for small spills or a quick clean up. ... "
" ... Clean it regularly. ... "
" ... Easy to dump and clean. ... "
" ... Easier to clean. ... "
" ... Looks amazing, problem is keeping them clean. ... "
" ... The best thing is how easy it is to clean. ... "
Comfort
43vac, best, hand vacs, hand held, best hand vac
+84%
-16%
" ... I must buy more attachment for comfortable use. ... "
" ... This is a very powerful and handy little hand-vac, sucks like crazy and is easy to empty too. ... "
" ... Just a super hand vac! ... "
" ... Easily one of the best hand vacs I've owned. ... I especially like the swivel head function for reaching between spaces. ... "
" ... The pivotal head is very helpful. ... "
" ... This is the best hand held vacuum that I've ever owned. ... "
" ... If this ever wears out we will grab another. ... "
" ... This hand held vac is the best we have ever owned. ... "
Build Quality
41plastic, door, motor, first one, dirt
+24%
-76%
" ... I am astonished at the poor build quality and lack of ergonomics. ... "
" ... My only complaint is the exterior is vulnerable to scratches pretty easily it seems. ... "
" ... Motor breaks away from it's mount causing the burning plastic smell. ... "
" ... Some of the parts twist together to lock in place and the direction of twist is not marked. ... I'm guessing some of the 'broke easily' reviews are related to this. ... It's made of plastic, folks, and plastic breaks more easily than metal. ... "
" ... You will know this has happened when you smell burnt plastic as the fan blades scrape the sides of the housing after the mount fails. ... "
" ... I was saddened because Black and Decker seemed to make a real effort to build quality products and I chose them for this reason. ... "
" ... Not worth it because within 4 months the flap keeping the dirt in will get worn and then it falls back out as soon as the suction gets turned off. ... "
" ... Cheap made in China crap. ... motor and impeller was rattling and then broke. ... "
Capacity
37car, family, stairs, around the house, small jobs
+97%
-3%
" ... My family had dustbusters in the 80s and 90s and they all were better than this. ... "
" ... Had it for a couple of weeks and have been using it for spot cleanup as I work on little things around a house we’ve been renovating. ... "
" ... Have enjoyed this item and was so pleased that I also ordered 1 for my niece and 1 for my nephew’s family. ... "
" ... I clean my truck & car , stairs and other quick messes around the house. ... "
" ... So for convenience and being lazy, three around the house. ... "
" ... Handy to have around the house for small jobs. ... "
" ... nice handheld for vacuuming furniture and car seats or small areas. ... "
" ... Like it so much I have bought it 3 times for a gift for family members. ... "
Fit
37motor, debris, vacuuming, stay closed, plastic
+41%
-59%
" ... I guess the hand-held vacuum folks didn't quite get on that same buss. ... "
" ... Around 5 months the debris compartment door struggled to stay closed, I noticed debris falling from nozzle after vacuuming and slower power. ... "
" ... The cover over the trash receptacle will not stay shut causing me to have to either tape it each time or hold it shut while vacuuming until I can dump it. ... "
" ... A little flap inside the drum holds the crumbs in from spilling out down the chute and back on the floor. ... "
" ... You have to fold it over and hold it in the most awkward manner to place it in its charging stand. ... "
" ... It just falls open. ... "
" ... It too did not stay closed. ... "
" ... Do you like everything you just vacuumed coming back out when you hang it up because a silly little flap to hold everything inside the unit is not a very good way to do things? ... "
Door
23vacuum, hinge broke, empty, dirt, opens
+30%
-70%
" ... I opened the package and the filter door wasn't latched. ... I spent the next 30 minutes trying to figure out the trick only to learn the filter door fails easily. ... That's an understatement as the door failed from the factory. ... "
" ... The door on the "dirt bowl" did not stay closed. ... "
" ... The door on the vacuum is sooo weak. ... Now I use it with fear of the door unlatching and will have to use tape/rubber band/duct tape since obviously it would be terrible to trash it. ... "
" ... The door to the filter/dirt chamber won't stay shut. ... "
" ... Also hate that the ‘door/flap’ you open to empty debris is very easily knocked open during use, dumping all the mess everywhere. ... "
" ... The plastic dirt compartment door hinge broke after just a few months of use. ... "
" ... I’d give it 5 starts but the dirt compartment opens on a side door Too easy . ... if you are not careful while vacuuming and bumps the door handle then all the mess comes out . ... "
" ... Based on passed reviews where the door has broken off or the battery exploded, my experience with the B&D Pivot 20v Max has been relatively decent. ... "
Marketplace
22replacement, bought, sent, seller, reviews
+73%
-27%
" ... Free shipping of replacement to me. ... "
" ... I got on Amazon and it arrived two days later. ... "
" ... I gladly ordered another one. ... "
" ... AAAAAA++++++ As advertised. ... "
" ... Thank goodness for ghostses on YouTube which demonstrated all the above very clearly. ... "
" ... Awesome product, great seller A+++++++++++ ... "
" ... The 4-5 star reviews were correct. ... "
" ... The unit fulfilled my requirement. ... "
Returns
21amazon, replacement, replace, sent, return window
+24%
-76%
" ... Would return this if I could, complete waste of money. ... "
" ... So into the trash it goes. ... "
" ... It's outside of the return window so I can't return it . ... "
" ... Wish I could go back and just replace the same one I had . ... "
" ... I ended up donating this to Goodwill. ... "
" ... Can't return after 1 year. ... "
" ... Disappointed, too much hassle to return. ... "
" ... I ordered a replacement. ... Amazon sent me a replacement. ... I've now returned both. ... "
Storage
20compartment, folds, reasonably, empty, door
+70%
-30%
" ... - The interior compartment is meant to be small so this product fits in your hand. ... "
" ... My old one was able to mount on the wall, which was a space saver. ... "
" ... The swivel design, I'm not really sure about but it certainly does make it compact for storage. ... "
" ... Easy to use, easy to empty, folds up to save space. ... "
" ... The trash compartment is very reasonably sized and I have to empty it out less often than I thought. ... "
" ... Even finer particulates like those from an exploding cocaine bag (powdered sugar) incidents. ... "
" ... I bought this a few years ago primarily because it had good reviews, Black & Decker has a decent name in this space and it was reasonably priced. ... "
" ... I like the fact that it folds up for easy storage requiring minimum space. ... "
Sound Quality
18motor, started making, burning smell, started, sounds like
+11%
-89%
" ... Unfortunately after 7 mos of use the motor made a funny sound and the started smelling of burnt plastic when turned on. ... "
" ... When we rotate or turn Vac on its side it make a noise and motor binds up ? ... "
" ... Like other have mentioned the motor sounds like it is almost grinding and the smell of burning plastic is coming out of the exhaust. ... "
" ... Device worked well for the first year then after light use started to make a very loud noise . ... "
" ... Not even 3 months, when ever I turn on the vaccum I feel the coil burnt smell and the sound goes on and off when I shake vaccum ... "
" ... After two years of mild use, produces horrible noise and smells smoke when turned on. ... "
" ... Motor started making very weird noise and smelling like burned plastic, so we will need to discard. ... "
" ... It makes a horrible rattling sound and smells awful. ... "
Hair
15pet, dog, clean, knife, hairs
+87%
-13%
" ... Bought a second one just for my wife’s hair in the master bathroom! ... "
" ... I used it while cutting up Minky at a Quilt Retreat and many of the Quilter’s thanked me for successfully keeping the Minky from spreading all over the room! ... "
" ... This vac picks up dog hairs really well too. ... "
" ... My intention for purchasing is in order to clean my bed and hair around bed. ... "
" ... Very good with hair and fur, which is a must in s house with a Persian cat. ... "
" ... It picks up a lot but there are still tough hairs and certain particles in my car that it wont pick up. ... "
" ... Great foe capturing dog hair. ... "
" ... i used a knife to clean it, and it's working again. ... "
Design
15poor design, one, looking, looks, exactly
+40%
-60%
" ... What a horrible design. ... "
" ... I'd look elsewhere " ... "
" ... Not as cute looking and $100 but I am so totally done with Black & Decker over this. ... "
" ... Poor design and probably my last ever B&D product. ... "
" ... Overpriced & clumsy design. ... "
" ... that’s the only detail . ... "
" ... It is flimsy and the design is really bad. ... "
" ... Even if my unit is a defective one, I would still never buy one again due to the poor design. ... "
For Kids
12one, years, small, school, old
+92%
-8%
" ... My son wants one after seeing mine. ... "
" ... Has held up to the abuse of a three little kids and all there messes for several years. ... "
" ... Parents and grandparents will love this product when kids are around. ... "
" ... I have given them to my adult children as gifts and they love them. ... "
" ... He's like a kid with a new toy! ... "
" ... I have had one of these at home with 3 kids and a dog for 1-2 years. ... "
" ... Let’s just say, we’re a family of 6 kids and so far . ... "
" ... Great if you have small kids that spill stuff all the time. ... "
Features
12features, nice, like, nozzle, light use
+58%
-42%
" ... I bought this unit due to its reported "power", and the features were just a bonus. ... "
" ... The product is great, features are nice. ... "
" ... We like the little pull out crevice feature. ... "
" ... The pivot feature is great for get in odd spaces. ... "
" ... Articulation is clever feature. ... "
" ... The foldable nozzle is a nice design feature. ... "
Overall performance
11performance, done, gets the job, well, stars
+91%
-9%
" ... Powerful and runs well ... "
" ... It gets the job done about 90%. ... "
" ... It gets the job done. ... "
" ... Does, a job , use it everyday ... "
" ... Small but good performance ... "
" ... It does an excellent job. ... "
" ... As far as it's performance goes, while it was working, it did it's job well. ... "
" ... Not sexy, but gets the job done. ... "
Power Consumption
9one, lots, easy
+78%
-22%
" ... We also look for a rechargeable with as much power as possible. ... This one has even more power than our last 2! ... "
" ... This little machine has a lot of power! ... "
" ... I love it, lots of power! ... "
" ... The power is great. ... "
" ... I loved the power . ... "
" ... Easy to maneuver with great power. ... "
As Gift
8one, bought, much, family, members
+100%
" ... Gave four of them as Christmas gifts to my family. ... "
" ... Like it so much I have bought it 3 times for a gift for family members. ... "
" ... I have had one for about a year & I liked it so much, I bought one as a gift for my Son & Daughter In Law. ... "
" ... Bought 3 of these things, one for a gift, I know what I'm talking about here. ... "
" ... Purchased one for our living quarters horse trailer, liked it so much purchased another for gift. ... "
" ... A gift and we will see?????????????? ... "
" ... Now I like to buy them for gifts cause people love them! ... "
Volume
8small, little loud, sound, ok, good
+50%
-50%
" ... It sucked up paper, dust, Cheerios, glitter, you name it (although a little loud). ... "
" ... It worked ok, then after a year it stopped creating suction and had a loud sound that was disturbing. ... "
" ... The motor dislodged, there was a burning smell and loud rattling nose and it's done, no way to fix it. ... "
Delivery
7item, amazon
+86%
-14%
" ... First impression was, “wth!!! ... "
" ... This item was delivered yesterday and I used this new item a few times. ... "
" ... Free shipping of replacement to me. ... "
" ... I got on Amazon and it arrived two days later. ... "
" ... The unit fulfilled my requirement. ... "
Software Platform
6user, message, even, trying
-100%
" ... I even try sending them message on Facebook. ... "
" ... Totally user error. ... "
" ... Do an internet search on the problems with this before you buy. ... "
" ... UPDATE DON'T EVEN THINK ABOUT BUYING THIS DUSTBUSTER. ... "
" ... trying to get hold of the manufacture, The only way is to send them a message through there website, but it gives me an error when I’m trying to do so. ... "
Washing
5wash, inner, water, need, every
+40%
-60%
" ... I feel I have to wash it all before using it. ... "
" ... It's not a dirty filter problem . ... "
" ... I couldn't understand how too push back the extended nozzle and how to take out the filter too wash it. ... "
Floors
4floors, wood, much, hard, carpeted
+75%
-25%
" ... Much easier to do stairs with this than with any upright. ... "
" ... Highly recommend for stairs alone but you can use it for so much more. ... "
" ... As well as floors or overhead. ... "
Device Stand
4mounted, mount, charge
+75%
-25%
" ... Great product for getting those pesky corners and right up against the wall. ... "
" ... The wall mount charge unit is great! ... "
" ... The wall stand is great. ... "
Product As Described
4+100%
" ... See the photo that I uploaded for reference. ... "
" ... Just as described ... "
" ... AAAAAA++++++ As advertised. ... "
" ... Item as described. ... "
For Running
3use, time, three, running, run
+100%
" ... A three year run is good for something like this. ... "
" ... I picked up THREE of these 2-3 years ago and each is still running strong. ... "
" ... Runs solid for about 15-20 minutes ... "
Lagging
3disconnect
-100%
" ... 15 seconds and shut off. ... "
Food Items
3toast, spills, popcorn
+67%
-33%
" ... Spills like flour or sugar in the kitchen. ... "
Call quality
3+33%
-67%
" ... You will hear other buyers say the same thing. ... "
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Specifications
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