Last Updated: January 13, 2020 (Refresh Now)
BISSELL CrossWave Floor and Carpet Cleaner with Wet Dry Vacuum 1785A Green
Last Updated: January 13, 2020 (Refresh Now)
7.9
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
199
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Review Analysis - 801 recent, verified reviews
Detailed Mode
Cleaning
471vacuum, mop, hardwood, rugs, clean
+79%
-21%
" ... Good product easy to use and water goes a long way while cleaning the floors. ... Can leave streaks if you don’t keep the brush clean. ... "
" ... I love this mop however I don't feel like it works great for really stuck on stuff. ... It is great for weekly cleans though. ... "
" ... This makes cleaning an easy job, works well, we use it on hard floors, tile, linoleum, and it works well on all. ... "
" ... I have all hardwood and tile in my 3 pet home with many area rugs. ... No messy mop bucket and mop to drag around. ... "
" ... The amount of dirt it picks up after I first wet mopped was amazing. ... "
" ... Does an excellent job in shampooing and vacuuming at the same time. ... "
" ... Love this machine cleans floors extremely well. ... "
" ... OMG this is by far the best floor cleaner I've ever used!!! ... Not this, the crosswave left all my tile spotless and dried amazingly fast. ... "
Suction
116mop, suction, floors, sweep, rugs
+77%
-23%
" ... I have all hardwood and tile in my 3 pet home with many area rugs. ... "
" ... Love this vacuum. ... "
" ... I did our kitchen ceramic floor the first time and the suction is so good that I was able to do the entire floor in my socks. ... "
" ... This is legit the best vacuum I’ve ever used. ... "
" ... This little sweeet vacuum is light weight and i can use it just great. ... "
" ... Now I’m having to rent a carpet shampooer and borrow my mother in laws vacuum. ... "
" ... I wanted something that was light and easy to maneuver and when I found out you didn't have to vacuum first I thought I hit the jackpot. ... The suction even when dry vacuuming is marginal at best. ... "
" ... Pros- way better suction, much lighter, easier to maneuver, and much easier to keep the machine clean. ... "
Ease of Use
101easy, easy to clean, easy to assemble, much easier, lightweight
+94%
-6%
" ... However I do clean them more often now because its soooo easy. ... Super easy to clean and super easy to use. ... "
" ... Crosswave is most effective and so easy to use. ... "
" ... Once I finished, the final cleanup was easy. ... "
" ... It’s easy to clean afterwards too. ... "
" ... Easy to use saves time to sweep and mop at the same time ... "
" ... Lightweight and easy to use, and does a great job! ... "
" ... But with the crosswave it's really easy. ... It's easy to assemble, clean, and quickly picks up messes. ... "
" ... It was extremely easy to put together. ... "
Ease of Cleaning
87easy to clean, cleaning, easy to use, cleans, machine
+90%
-10%
" ... I love that it comes apart for easy cleaning when done. ... "
" ... And I was pleased at how easy it was to clean. ... "
" ... Super easy to assemble, use and clean. ... "
" ... Lightweight, easy to use and clean, great machine! ... "
" ... Clean little accidents right up! ... "
" ... but seriously it's easy to operate, and cleans so well. ... Be sure to take it apart and clean well each time. ... "
" ... The bissell is so easy to use and cleans up easily also! ... "
" ... It is easy to use, easy to clean and does a great job. ... "
Capacity
73floor, tile floors, kitchen, tile, house
+92%
-8%
" ... I'll probably use the basement sink. ... "
" ... It worked so well in my apartment that I took it into the office at work. ... I've even had coworkers take this machine home to use it on their floors. ... "
" ... job especially on the wooden floors ... "
" ... It goes from my tile kitchen floor to my hardwood floors to the fine area rug with easy. ... "
" ... This thing just rocks my kitchen floors. ... i had a weeks worth of kitchen floor catastophes ... My kitchen floors are fit for company, voila! ... "
" ... I brought this over to my mom's house to show her and she bought one. ... "
" ... It even stores nicely in our laundry room. ... "
" ... I have tile floors throughout my home. ... "
Product Reliability
56died, 3 months, stopped, stopped working, quit
+39%
-61%
" ... This item broke so quickly. ... "
" ... U gave it a month and three days to see if I was just doing something wrong. ... "
" ... It worked well the 1st few times that I used it and then it became more work then I would have had, had I have just swept and mopped. ... This machine is very expensive and I feel it is a complete waste of money because it stops working after a week or two. ... "
" ... Minus the last crosswave in the video every single one of my crosswaves has failed in the same way! ... All of the machines pictured have failed with in the last three years. ... I calmly explained that I’ve had this same issue with the last 4 machines and we knew what had failed and there is no fix. ... "
" ... I tried to use it this morning (we've had it for almost two years and I barely even try anymore) and it spit all the stuff it picked up right back onto the floor (both hardwood and carpet). ... "
" ... Bis is not working properly. ... "
" ... After 8 months it has stopped working. ... "
" ... I used this product twice a week for 3.5 months before it completely stopped working. ... "
Drying
49wet, floors, mop, dries, dried
+61%
-39%
" ... But when dry, they are so clean. ... "
" ... Really does clean wet and dry items. ... "
" ... The floors clean quickly and dry even faster. ... "
" ... It also doesn’t leave the floor super wet so it dries quickly which is nice not having to keep kids from running over my wet floor. ... "
" ... It did a good job, dried quickly, and was easy to use. ... "
" ... It is super easy to use and the floors dry extremely quick! ... "
" ... I HAVE TO GO OVER THE FLOOR WITH MY DRY MOP, ESPECIALLY WHEN USING ON MY HARDWOOD FLOORS. ... "
" ... If you go over it a few times without pulling the trigger, the floor is basically dry by the time you're done. ... "
Floors
47hardwood, tile, wood, works great, tile floors
+94%
-6%
" ... I had all the floors done in no time. ... "
" ... I can't stop cleaning the floors. ... "
" ... I use it on my tile floor. ... "
" ... Hard wood and vinyl floors. ... "
" ... This works great on my tile floors! ... "
" ... Elxelemt for quick mopped floors! ... "
" ... This thing just rocks my kitchen floors. ... "
" ... I am handicapped and this product glides over my floors. ... "
Price
43worth, money, worth the money, waste, worth the price
+33%
-67%
" ... What a waste of good money. ... "
" ... Don’t waste your money like I did. ... "
" ... Not worth Money ... "
" ... Suuuuch a disappointing use of $200. ... "
" ... Not worth the money. ... "
" ... This machine was a huge waste of money! ... HUGE WASTE of money and now I have to fill a landfill with Bissell's junk. ... "
" ... Please do not waste your money, it's worthless. ... "
" ... This was a complete waste of money. ... "
Water Usage
31dirty water tank, dirty, tank, clean water tank, fill
+35%
-65%
" ... Leaves water and dust everywhere. ... "
" ... Already had to replace the cap on the clean water tank. ... "
" ... First pass with the Crosswave was a muddy-mucky mess of water in the dirty water tank. ... I have to admit some OCD tendencies prompted me to do a few overlapping passes using multiple tanks of water and essentially Crosswaved the entire 1st floor twice in 2 days. ... "
" ... It doesn't work on hardwood well and the water part hardly holds any water. ... "
" ... After a few months, the water stopped flowing. ... "
" ... The problem is, when you think about it, by using the wet feature and adding water, you're adding water to dust which makes a mess inside your system. ... "
" ... Leaks water when standing still. ... "
" ... That is probably because they let the dirty water compartment fill up and there is no more room for more water. ... "
Build Quality
27apart, wood, valve, put back together, easy
+52%
-48%
" ... Very solid piece of equipment does exactly what it says it can. ... "
" ... It's so easy to take apart and put back together after each use. ... "
" ... Appears durable but time will tell. ... "
" ... I immediately assembled the unit and put the cat in the bathroom to give it a try. ... "
" ... Both carpet and hard wood. ... "
" ... Really shines the wood floor ... "
" ... Been holding off looking around and this is the best . ... "
" ... We used it on a painted porch floor to clean up the thick spring pollen and it was a champion. ... "
For Kids
26daughter, pets, dogs, children, 5 kids
+96%
-4%
" ... my kids are home from college and high school. ... "
" ... Daughter loves it easy to use and works great ... "
" ... Love this so much I bought one for my daughter's too. ... "
" ... Bought this for my daughter and son in law, they love it! ... "
" ... I have recommended this to many purchasers who have kids and pets. ... "
" ... Having 2 kids & 2 dogs . ... "
" ... Got this for my son's wife. ... "
" ... I have 5 kids, 2 grandchildren, and 3 dogs. ... "
Overall performance
24use, done, machine, fast, amazing
+96%
-4%
" ... So it's a tedious job. ... Estimate it does the job in 1/3 the time. ... "
" ... This is the exact machine/performance I was looking for. ... "
" ... It does the job well. ... "
" ... We can use it with or without product, and it has been doing the job for months now. ... "
" ... Gets the job done quickly. ... "
" ... Great product ---does a amazing job! ... "
" ... The machine did a great job. ... "
" ... Does the job ... "
Washer Dryer
24wet, floors, mop, drying, rinse
+58%
-42%
" ... Does a great job leaves the floor relatively dry. ... "
" ... How great to vacuum ,wash, and dry in one fell swoop! ... "
" ... Best wet/dry mop ever! ... "
" ... It is washes and dries the floors and doesn't leave a streak. ... "
" ... The thing I like the most about the Bissell vs Hoover is that the Bissell does a much better job at drying the floors and not leaving a dirty puddle after turning the machine off. ... "
" ... Excellent function and cleaning, however, you have to disassemble it completely after each use to dry it out. ... "
" ... It is super easy to use and the floors dry extremely quick! ... "
" ... If you go over it a few times without pulling the trigger, the floor is basically dry by the time you're done. ... "
Returns
22replacement, returned, refund, wish, window
+9%
-91%
" ... I asked for a refund after the second time this happened but they apparently don't do refunds. ... "
" ... Returned the item to Amazon, who graciously accepted the return ... "
" ... That’s when we found out Bissell doesn’t make a replacement part. ... "
" ... Sadly the return window is already over. ... "
" ... Return window closed before I could return it. ... "
" ... I missed the return date by 3 days for this piece of junk. ... "
" ... Wish I could send back and get money back, But has been over the period now to send back ... "
" ... Update: decided to return this. ... "
Marketplace
19works, bissell, advertised, purchased, got
+79%
-21%
" ... works as advertised ... "
" ... Kudos to bissell for making this. ... "
" ... For the most part, it works as advertised. ... "
" ... Works just like advertised. ... "
" ... I got it on sale on prime day. ... "
" ... Thank you Bissell! ... "
" ... Amazon were cheaper on some items, Bissell on others. ... "
" ... Works as described if not better ... "
Hair
19cleaning time, time in half, dog, pet hair, cut my cleaning
+95%
-5%
" ... Cuts my cleaning time down significantly ... "
" ... Hair keeps getting the whole thing caught up in seconds. ... "
" ... At my home it was easy I had a composter which is where it was dumped cat hair and all. ... "
" ... I have dogs and the Bissell works wonders for dog hair. ... "
" ... Cut my floor-cleaning time in half which, in a 3500 square-foot house full of puppy hair and messy eaters, is not insignificant. ... "
" ... Not sure about hair yet so far so good ... "
" ... I love this product, cut my cleaning time down and saves my back from hurting. ... "
" ... I have two cats (one long haired) and one XL dog (VERY long hair) so I have to deal with A LOT of shedding. ... amounts of pet hair and this model's is not ... "
Network
19tile, floor, floors, tile floors, hardwood
+79%
-21%
" ... We have several pets and about 1900 sq ft of house. ... "
" ... We recently moved into a house with hardwood floors through out and multiple accent rugs. ... "
" ... Works great on hard floor! ... "
" ... I have tile floors throughout my home. ... "
" ... I have wood floors, tile floors, and area rugs. ... "
" ... My house is mostly hardwood and tile flooring. ... "
" ... I live in southern Florida, where everybody’s houses have white tile floors. ... "
" ... It worked wonders on the floors in my apartment. ... "
Comfort
18head, hands and knees, hand, burning, saves
+33%
-67%
" ... I will hurt someone if they take it away. ... "
" ... It's less frustrating to hand sweep my whole rig instead of using this product. ... "
" ... Fingers crossed that I didn’t just flush $250 but my hopes are not high. ... "
" ... I purchased a replacement roller head thinking that would solve the problem, still stunk when fired up. ... "
" ... What a hassle and headache. ... "
" ... I've got a $200 piece of junk on my hands. ... "
" ... Getting too old to be down on my hands and knees (I'm 58) ... "
" ... The problem with both of mine is the brush does not want to spin and it is wearing away the plastic on the left creating a burning smell. ... "
Water Resistance
17dirty water, dirty water tank, vinegar, tank, spray
+41%
-59%
" ... The reservoir that holds the dirty water cracked today while I was using it today. ... "
" ... The problem is, when you think about it, by using the wet feature and adding water, you're adding water to dust which makes a mess inside your system. ... "
" ... It basically pushes around dirty water. ... "
" ... Leaves water and dust everywhere. ... "
" ... All it does is puts water on the floor and then sucks it up partially. ... "
" ... It doesn't work on hardwood well and the water part hardly holds any water. ... "
" ... leaning with water) because I think it would be hard on the machine. ... I had filthy water and an inch of mud in the bottom of the dirty water tank. ... "
" ... First pass with the Crosswave was a muddy-mucky mess of water in the dirty water tank. ... "
Fit
15vacuum, upright, snaps, put back together, put
+40%
-60%
" ... STAY AWAY from this piece of crap. ... "
" ... This is a lot of money for a machine that keeps breaking. ... "
" ... The holes are so small a pin point won’t even fit in them. ... "
" ... There should be something a bit stronger than plastic that rubs along the floor. ... "
" ... It will not fit under cabinets though. ... "
" ... not a crash or forced bang, just an incidental bump) on the baseboard, or table leg broke the vacuum seal and water ran onto the floor. ... "
" ... After spending an hour taking out 20 tiny screws to access the belt and motor realized it was broken and not designed to be fixed 😂 F this vacuum and F this company. ... "
" ... You can "secure" it at the top of the handle, but it doesn't stay in place. ... "
As Gift
12bought, ever, best, saying, present
+100%
" ... Gift for my parents ... "
" ... This is seriously the best gift I ever bought myself. ... "
" ... This was actually a mother’s day gift for my mom. ... "
" ... i gave as a gift and got a call saying it was remarkable ... "
" ... I love love love my Bissell Crosswave, and bought one as a gift for my parents too. ... "
" ... Love it so much I just bought another one to give my God Daughter as a housewarming gift! ... "
" ... My wife hates to admit this to her friends, but this was her favorite Christmas present. ... "
" ... This was a present for my husband for our 40th Anniversary. ... "
Washing
11washing, floors, floor, vacuums and washes, vacuum
+73%
-27%
" ... I vacuum and wash the floor at the same time. ... "
" ... Then after that I would have to go around with the mop and wash the entire floor. ... "
" ... It’s vacuums and washes same time. ... "
" ... Liked making one pass over vinyl floors to vacuum and wash. ... "
" ... I really liked the concept of vacuuming and washing the floor at the same time. ... "
" ... Vacuums and washes at the same time. ... "
" ... I can't go a whole day without washing something up! ... "
" ... Scooping up the dog hair and washing the floors right after . ... "
Sound Quality
11noisy, machine, smell, gets, complaint
+18%
-82%
" ... It is so noisy! ... "
" ... 2) The Crosswave is not a quiet device. ... "
" ... It started having burning smell and machine started making weird stopping noise. ... "
" ... I like it alot but its noise!! ... "
" ... I bought because an all in one sounded too good to be true. ... "
" ... The engine makes a grinding noise when running and gives off the smell of burning plastic. ... "
Cables
9wish, length, cordless, cord was longer, machine
+78%
-22%
" ... The cord length is perfect so I don’t have to constantly switch outlets. ... "
" ... Yes it has the cord but all the cordless ones run only about 30 minutes per charge. ... The cord is a small price to pay to get your whole house done without worrying about a charge. ... "
" ... For those who are torn between buying a cordless version or this corded version: I bought the one with cord because I've had such terrible luck with battery longevity (on other brands). ... The odd part is, the cord comes out the lower part of the machine rather than the upper part of the handle, but maybe as I use the machine over time, I'll find out why. ... "
" ... Cord is a good length ... "
" ... The cord is pretty long so I don't have to keep switching outlets when I go room to room. ... "
" ... Cord is a great length. ... "
Design
8look, wood, tiles, textured, slate
+100%
" ... Everything looks and smells great! ... "
" ... It has a good design. ... "
" ... They look new again. ... "
" ... It is nicely designed with a lot of thoughtful details. ... "
" ... i have textured ceramic wood looking tiles. ... "
" ... Hi tech looks & cleanse! ... "
" ... on textured wood-grain-look plank vinyl and slate-textured vinyl tiles. ... O. M. G. We actually see the texture of the vinyl flooring now!!! ... Same thing with the bathrooms with the slate-look vinyl--wow! ... "
Volume
7dogs, bit, vacuum, size, living room
+14%
-86%
" ... way to loud ... "
" ... What nobody will tell you is that in a house of all hard floors, this machine is so obnoxiously and unbelievably loud. ... It is SO loud. ... Just loud with many layers to it. ... "
" ... This thing is LOUD as hell. ... "
" ... It’s very loud. ... "
Product As Described
7advertised, performs, photos
+100%
" ... works as advertised ... "
" ... Works just like advertised. ... "
" ... Works as described if not better ... "
" ... Performs as advertised. ... "
" ... Works exactly as expected ... "
" ... For the most part, it works as advertised. ... "
" ... Excellent Product that performs as advertised. ... "
Delivery
7arrived, opened, hours, today, time
+57%
-43%
" ... Arrived expeditiously, well packed. ... "
" ... Just a few hours later this AMAZING little gem was delivered. ... "
" ... Arrived as promised ... "
Size
7size, light, smaller, lightweight, job
+86%
-14%
" ... It's powerful & lightweight. ... "
" ... I love the fact that the Bissell is small and light and doesn't require any "prep-work" to use. ... "
" ... Size is small and convenient and it is so light! ... "
" ... It is hard to maneuver around some small areas but it works great. ... "
" ... Lightweight and easy to use, and does a great job! ... "
" ... Does a good job for a smaller unit. ... "
Weight
6light, heavy, easy to use, electrical, easy
+100%
" ... Easy to use and light weight. ... "
" ... It was easy to use and light weight enough. ... "
" ... The vacumme part is fantastic, I love how it moves and it's so light weight and flexible. ... "
" ... It's light in weight, yet does a great job. ... "
Storage
6reservoir, machine, laundry room, container, water
+67%
-33%
" ... Machine disassembles and cleans up easy, or you can clean without disassembly with using the cleverly designed storage stand. ... "
" ... I wish the take up reservoir had a larger capacity but I am glad I got it. ... "
" ... The unit was also easy to clean after use and stores neatly in my little laundry room, taking up hardly any space at all (it fits behind my drying rack in previously unused space). ... "
" ... As long as you empty everthing and rinse it well, remove and rinse the brush and store it in the clever desingned storage rack all will be well and fresh for the next use. ... "
Battery Life
5charge, battery, purchase, new, like
+80%
-20%
" ... And getting a new battery is nearly as costly as buying a new machine. ... "
" ... So really it’s like I got gifted extra hours. ... "
" ... Yes it has the cord but all the cordless ones run only about 30 minutes per charge. ... "
" ... Hope it lasts! ... "
Wash Programs
4wash, time, floor, even, washing
+75%
-25%
" ... Mop feature is decent. ... "
" ... Then after that I would have to go around with the mop and wash the entire floor. ... "
" ... I really liked the concept of vacuuming and washing the floor at the same time. ... "
Setup
4took, super, minutes, less, easy to assemble
+100%
" ... Super easy to assemble. ... "
" ... Took less than 5 minutes to unpack and assemble (no tools required). ... "
" ... So the day it arrived I did the quick easy setup and used it. ... "
Food Items
4since sliced bread, best thing since, spaghetti, milk, floor
+75%
-25%
" ... This is the best thing since sliced bread. ... "
" ... This is the best thing since sliced bread. ... "
" ... Best thing since sliced bread! ... "
Controls
3switch, rug, floor, several, hold
+33%
-67%
" ... Going over the puddles without pressing the solution dismemberment button does not help. ... "
" ... I had to hold the button to make the “steam” come out for a long time to saturate the area and run the Bissell over it several ways several times to get it to clean a visible spot. ... "
Door
3living room, kitchen
+100%
" ... It maneuvers well— fits under the fridge door and everything— and is easy to clean. ... "
" ... Nice to be dry before the kids and dogs run through the door . ... "
" ... I used this on my living room, kitchen and the back door walk way. ... "
Cable Length
3wish, cord was longer, length, could, love
+67%
-33%
" ... Cord is a good length ... "
" ... Cord is a great length. ... "
Features
3poor, feature
+67%
-33%
" ... It was so light and manageable ... "
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Specifications
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