Last Updated: April 13, 2019 (Refresh Now)

Arlo Wireless Home Security Camera System with Motion Detection Night vision Indoor Outdoor HD Video Wall Mount Cloud Storage Included 6 camera kit Eco Packaging VMS3630B

Last Updated: April 13, 2019 (Refresh Now)
5.7
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
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Review Analysis - 743 recent, verified reviews

Detailed Mode
Battery Life
 122
battery life, cameras, rechargeable, charge, drain
+24%
-76%
comment
" ...  Just a heads up they charge for returns too  ...  "
comment
" ...  Unboxed & realized this product does NOT have the rechargable batteries or charger.  ...  "
comment
" ...  One day I left for 2 hours. ... To me, these have cost me many many hours of lost time and even though I have spent more than 4 hours today trying to trouble shoot, I am no closer to being able to leave the house for more than four hours at a stretch.  ...  "
comment
" ...  After a year some cameras drain new batteries in 3 days requiring replacement.  ...  "
comment
" ...  Three hours of my day wasted.  ...  "
comment
" ...  Complete waste of hours, and $$$  ...  "
comment
" ...  The batteries have gone dead in that one.  ...  "
comment
" ...  Battery only lasts a few hrs .  ...  "
Camera
 117
cameras, system, arlo, security, offline
+51%
-49%
comment
" ...  What good is a camera that turns on after the actions gone.  ...  "
comment
" ...  Will probably be buying and adding a few more cameras soon.  ...  "
comment
" ...  I love the design of the cameras.  ...  "
comment
" ...  So far we love them and are considering purchasing additional cameras.  ...  "
comment
" ...  I like my Arlo cameras ... I have four cameras now  ...  "
comment
" ...  I ordered this camera + base unit for $99 because it was cheaper than the $200 for one additional camera.  ...  "
comment
" ...  Absolutely love my Arlo camera systems!  ...  "
comment
" ...  You can have multiple camera for one system and you can mix and match the cameras.  ...  "
Product Reliability
 109
system, cameras, stopped working, weeks, month
+23%
-77%
comment
" ...  Just not reliable.  ...  "
comment
" ...  Sometimes it will eventually come up, other times it times out and won't work at all.  ...  "
comment
" ...  The system now is completely unreliable.  ...  "
comment
" ...  It has never worked properly on mine. ... It simply will not work as expected and Netgear has ignored this problem for years.  ...  "
comment
" ...  After two years, Arlo does not work as a garbage dump  ...  "
comment
" ...  It’s too bad they only worked for about 10 months and now I can’t retune them since I already had to have one of them exchanged be cause after a few months the first one gave our now all 3 have out!  ...  "
comment
" ...  a week in and nothing but problems!!  ...  "
comment
" ...  It only stores it for 7 days and not the most friendly product. ... This now has problems because it no longer works!  ...  "
Setup
 94
easy, setup, set, system, install
+87%
-13%
comment
" ...  The talk security system came on time and setup is very easy.  ...  "
comment
" ...  Easy to install.  ...  "
comment
" ...  I give this product an A+ for looks, feels and ease of installation  ...  "
comment
" ...  The setup of the system is very easy. ... I definitely have recommended this system to friends and colleagues looking for a mobile, flexible and easy to setup camera system.  ...  "
comment
" ...  Their components are easy to install and recordings are clear as a bell.  ...  "
comment
" ...  Got everything setup and working correctly, mounted them outside of my home.  ...  "
comment
" ...  Easy to install.  ...  "
comment
" ...  We purchased this camera because of the ease of setup. ... It only took minutes to set up.  ...  "
Ease of Use
 93
easy to install, easy, set, easy to use, system
+95%
-5%
comment
" ...  The setup of the system is very easy. ... it is all very intuitive and produced no errors for me.  ...  "
comment
" ...  Easy to use and set up.  ...  "
comment
" ...  Really nice easy system to install but without good customer product support may have to look at other options.  ...  "
comment
" ...  Very easy to set up.  ...  "
comment
" ...  Works great and easy to install.  ...  "
comment
" ...  It was easy to set up, only took a few minutes.  ...  "
comment
" ...  Easy connectivity and operating of the app.  ...  "
comment
" ...  So easy to set up and get running.  ...  "
Software Platform
 75
arlo, update, software, cameras, updates
+33%
-67%
comment
" ...  I then tried a different browser and, sure enough, there was the selection! ... I had to Google for everything.  ...  "
comment
" ...  I shared my grievance, asking if they could work towards changing the time they force the updates, force the updates only when the system isn’t armed, or notify the owner and have the owner choose when to download the updates.  ...  "
comment
" ...  Do not purchase this worthless buggy system, it is unreliable .  ...  "
comment
" ...  Tech support (out of India) is pretty much useless, but as far as I can tell there seem to be some major software bugs.  ...  "
comment
" ...  First was when Arlo's server went down and a large group of people could not access their security app or library.  ...  "
comment
" ...  couldn't remember my web password.  ...  "
comment
" ...  It kept saying it needed to update software but wouldn't alow us to update the software.  ...  "
comment
" ...  Reading the forums, it people advocate upgrades - why would I upgrade if the basic system doesn't work.  ...  "
Price
 60
money, waste your money, waste of money, worth, system
+37%
-63%
comment
" ...  I am beyond disappointed and obviously I am out my money.  ...  "
comment
" ...  $200+ dollars for poor quality!  ...  "
comment
" ...  Don’t waste your money.  ...  "
comment
" ...  Please don’t waste your money!  ...  "
comment
" ...  These are a waste of money and the ongoing investment will bankrupt you.  ...  "
comment
" ...  Don't waste your money.  ...  "
comment
" ...  Don't waste your money.  ...  "
comment
" ...  Don’t waste your money.  ...  "
Returns
 50
returned, replacement, sent, refund, returning
+4%
-96%
comment
" ...  think it was a used one that was returned  ...  "
comment
" ...  I did, and that was enough to convince me to return the product to Amazon.  ...  "
comment
" ...  This is extremely frustrating to me and I’m about to send it back cause of it.  ...  "
comment
" ...  Otherwise the whole system is being returned  ...  "
comment
" ...  Guess its a return  ...  "
comment
" ...  So I packed everything up and returned it.  ...  "
comment
" ...  I finally called support and was told they could not help because I was a week too late to return it.  ...  "
comment
" ...  This is going back.  ...  "
Lagging
 49
lag, recording, motion, seconds, motion detection
+4%
-96%
comment
" ...  It does not detect most of the motion that is occurring near it.  ...  "
comment
" ...  They have a terrible delay and do not work half the time!  ...  "
comment
" ...  slight delay from detection to recording.  ...  "
comment
" ...  It doesn't always start recording when there is motion.  ...  "
comment
" ...  They time out all the time and you need to reboot the system often.  ...  "
comment
" ...  - Unfortunately, there is a lag in recording. ... When a motion happens, you might start recording a few seconds after, but you will have missed what caused the motion in the first place.  ...  "
comment
" ...  DEFINITELY an Arlo problem.  ...  "
comment
" ...  Another con is the lag and this is a BIG negative feature. ... There is still too much lag.  ...  "
Apps
 41
arlo, easy to use, update, software, notifications
+59%
-41%
comment
" ...  Really like these cameras and the app.  ...  "
comment
" ...  Once you get the phone app or PC site open, you follow the instructions and everything syncs right up.  ...  "
comment
" ...  The software interface / application is not super intuitive and explanations could be improved easier in terms of setting up the options.  ...  "
comment
" ...  Like the product works good with app  ...  "
comment
" ...  I had downloaded the Arlo app yesterday so I logged in today and got everything going plus logged into the online website.  ...  "
comment
" ...  APP & CLOUD STORAGE - Use the Arlo app to check in from anywhere or rewind up to 1GB of free cloud recordings to see activity you missed.  ...  "
comment
" ...  The picture and video on the app are clear and app is easy to use.  ...  "
comment
" ...  Need to add an easy way to turn off email notifications in app.  ...  "
Other
 41
detection, sensor, triggered, sensors, sensitivity
+24%
-76%
comment
" ...  Motion detection is a nightmare. ... Read up online about it and note that no matter how many people post the same exact malfunction (false motion detection and a video that starts with a flash of light) the folks at Arlo/Netgear reply that it's a user setting problem.  ...  "
comment
" ...  Motion detection is poor. ... No option to continue to record while motion is being detected.  ...  "
comment
" ...  Most recently, I noticed that my cameras are only intermittently detecting motion.  ...  "
comment
" ...  It seems you have be within 20 feet of the camera and almost directly in front of the camera for the motion sensor to work. ... So, don't buy Arlo if you need serious nighttime motion sensors.  ...  "
comment
" ...  Infared motion detection hmmm. ... The motion detection seems to want to work when it wants to.  ...  "
comment
" ...  Only lasted a couple months, night motion detection is terrible  ...  "
comment
" ...  It does not detect most of the motion that is occurring near it. ... When motion is detected, it can be slow, and thus not picking up or capturing on screen what actually caused the motion.  ...  "
comment
" ...  Not good motion detection at all.  ...  "
Device Compatibility
 41
system, app, connected, base, sync
+34%
-66%
comment
" ...  If I were to do this again, I'd get a wired system.  ...  "
comment
" ...  Could not connect to the base, we tried everything.  ...  "
comment
" ...  Can't access footage from neither my phone nor Computer .  ...  "
comment
" ...  Can’t even get it to connect  ...  "
comment
" ...  It wouldn't record or connect to the base station.  ...  "
comment
" ...  I loved that they didn’t have to be wired in and notified you via phone app, but not if they don’t work.  ...  "
comment
" ...  As an IT professional, I understand that many things can cause technology to disconnect from a network or the base station, but there is NO reason that this should not trigger and alert to the owner so I can resolve the issue. ... Hence, once its disconnected from the base it cannot send any notification to the base because its ''offline''."  ...  "
comment
" ...  The Alexa skill simply does not work.  ...  "
Picture Quality
 31
quality, clear, image, video, sound
+77%
-23%
comment
" ...  There is no sound, picture is pretty good and the device itself has been standing up to the elements.  ...  "
comment
" ...  They provide a very clear picture and were very easy to install.  ...  "
comment
" ...  Even at 720P the video and pictures are very clear.  ...  "
comment
" ...  It has a clear picture and was very easy to install.  ...  "
comment
" ...  The picture clarity and coverage are excellent!  ...  "
comment
" ...  The picture quality is pretty good. ... I have my settings at battery life over picture quality but it's still a good picture.  ...  "
comment
" ...  The picture quality is great but THERE IS ALSO NO SOUND.  ...  "
comment
" ...  The images are very clear.  ...  "
Marketplace
 28
picture, picture is pink, described, seller, back
+43%
-57%
comment
" ...  Just not the refurbished ones.  ...  "
comment
" ...  I explained that no, I had tried this already and, just like now, the picture was still pink. ... eventually the picture went normal.  ...  "
comment
" ...  Today I finally gave up.  ...  "
comment
" ...  Amazon should remove this product immediately and never sell it again !!  ...  "
comment
" ...  Now, I have to waste my time contacting this company about this! ... Avoid this company!  ...  "
comment
" ...  The seller is deeply unethical. ... I would avoid anything advertised by this seller.  ...  "
comment
" ...  First of all when I purchased these there was no mention of the product being refurbished.  ...  "
comment
" ...  biggest disappointment to date with buys from Amazon .  ...  "
Network
 26
wifi, house, base station, arlo, wifi network
+31%
-69%
comment
" ...  If you are in an environment that is high in WiFi traffic, such as an apartment complex, office complex, warehouse complex, etc.  ...  "
comment
" ...  It also disconnects quite a bit so we have to keep pulling them down and reconnecting it to the router.  ...  "
comment
" ...  The base station needs to be restarted at least once a month because it shows offline (even when your home network and internet connection on other devices are working fine), and when the base-station is showing offline when you know it shouldn't the cameras are down.  ...  "
comment
" ...  The Achilles heel of this system is its reliance on a proprietary wifi network router (the base station) with limited capabilities. ... The range is so poor that I effectively can only place cameras in or near the house, where I have electricity anyway, and the wireless feature becomes an expensive battery chore, not a benefit.  ...  "
comment
" ...  First thing I noticed out of the box was how cheap the router is. ... The cons: Flimsy cheap plastic router.  ...  "
comment
" ...  No useful support from ARLO/NETGEAR. ... Online FAQ"s say contact our ISP for help to change router settings, it shouldn't come to this.  ...  "
comment
" ...  The wifi range is very limited.  ...  "
comment
" ...  Very weak product , connection lost to WiFi , battery problem , low Quality .  ...  "
Capacity
 24
living room, driveway, arlo, apartment, wifi
+83%
-17%
comment
" ...  We now have cameras on each side of the house.  ...  "
comment
" ...  We have two cameras installed, one in our baby room other in the living room to monitor our nanny too.  ...  "
comment
" ...  Perfect for our vacation rental home which is in a busy city area.  ...  "
comment
" ...  Purchased the 3 camera system for a 4000 square foot house.  ...  "
comment
" ...  It took me longer to get the ladder out from the basement!  ...  "
comment
" ...  I have a total of 5 inside and outside my house and around my perimeter and feel so safe.  ...  "
comment
" ...  Used for outside of home.  ...  "
comment
" ...  I have several Arlo cameras in various places at my house.  ...  "
Night Photography
 22
vision, video, day and night, sensitivity, cameras
+59%
-41%
comment
" ...  The picture quality is amazing both in the day and night.  ...  "
comment
" ...  You can adjust the sensitivity and it also has infrared for night vision.  ...  "
comment
" ...  Works well in low light.  ...  "
comment
" ...  The night vision is great.  ...  "
comment
" ...  Camera has good day and night sensitivity.  ...  "
comment
" ...  great video and especially like the night vision.  ...  "
comment
" ...  The cameras work very well night and day.  ...  "
comment
" ...  Love the night vision.  ...  "
Charging
 20
charge, charger, charged, rechargeable batteries, cameras
+40%
-60%
comment
" ...  does not recharge  ...  "
comment
" ...  I will have to contact my credit card company and dispute these charges because they are continuing to bill me after I sent the cameras back to Amazon and contacted their "so-called" customer service company over 2 months ago!  ...  "
comment
" ...  Just a heads up they charge for returns too  ...  "
comment
" ...  when plugged in, smoke emits from the power point.  ...  "
comment
" ...  The batteries are not rechargeable so you have to buy a charger and nicads.  ...  "
comment
" ...  Battery life is poor, never asked to buy or offer charger  ...  "
comment
" ...  Please beware that after the original batteries die your system, you will have to buy certified Arlo batteries as well as a charger which is extremely expensive. ... After using Arlo certified battery’s your cameras wil not hold a charge no longer how long you charge the batteries for.  ...  "
comment
" ...  battery run off easily, buying battery every month, buy recharge batteries had charge hours for last two week.  ...  "
Wifi
 19
cameras, base station, router, limited, internet
+5%
-95%
comment
" ...  First thing I noticed out of the box was how cheap the router is.  ...  "
comment
" ...  Every month the cameras go “offline” yet everything else connected to WiFi in our house seems to ever go offline.  ...  "
comment
" ...  Separate Wifi network is rather annoying because I have a mesh network but can't use it with the cameras.  ...  "
comment
" ...  To get your device logged on you must have a WiFi password which is not provided.  ...  "
comment
" ...  The wifi range is very limited.  ...  "
comment
" ...  - Why not take advantage of the home wifi network instead of creating an all-new one that cannot be extended without having to buy another base station and creating yet another limited network.  ...  "
comment
" ...  Sometimes the sync of the app and camera will drop and disconnect through wifi.  ...  "
comment
" ...  But every time the break connection with your WIFI, it seems like it take a major troubleshooting time-suck to fix the problem only to have it recurr.  ...  "
Video Playback
 18
quality, videos, minute, 10, froze
+50%
-50%
comment
" ...  1: video quality is really poor  ...  "
comment
" ...  Video when you need it is blurred.  ...  "
comment
" ...  10sec video is almost always worthless.  ...  "
comment
" ...  Lastly, the video quality is just terrible .  ...  "
comment
" ...  Did not even reach the stage of evaluating the quality of the video.  ...  "
comment
" ...  it would take videos every minute . ... constantly video of nothing.  ...  "
comment
" ...  The videos paused or froze all the time.  ...  "
Sound Quality
 14
audio, quality, cameras, video, picture quality
+57%
-43%
comment
" ...  Picture quality is good, sound is not as good but decent  ...  "
comment
" ...  The picture quality is great but THERE IS ALSO NO SOUND.  ...  "
comment
" ...  No sound is  ...  "
comment
" ...  Great views with high Definition camera and clear Audio  ...  "
comment
" ...  As far as I know no sound is recorded.  ...  "
comment
" ...  There is no sound, picture is pretty good and the device itself has been standing up to the elements.  ...  "
comment
" ...  I could not review the sound quality because my cameras do not have sound capability.  ...  "
comment
" ...  Love the quality but if they sound will be better  ...  "
Firmware
 12
updates, update, cameras, troubleshooting, bricked
+8%
-92%
comment
" ...  However, it wouldn't download new firmware. ... I tried numerous time to get the firmware to download.  ...  "
comment
" ...  Tried firmware updates, locating base at location with less interference, etc .  ...  "
comment
" ...  Firmware upgrades, fail frequently, and have bricked cameras, even though, they are near the station.  ...  "
comment
" ...  While I'm sure this camera works for some people, there are _BIG_ problems with the software/firmware and even support.  ...  "
comment
" ...  Then Arlo sent a couple of firmware updates to the system and now they hardly work at all.  ...  "
comment
" ...  Unfortunately, that port remains unimplemented in firmware, and future updates won’t change that.  ...  "
comment
" ...  For example, a firmware update bricked one of my cameras.  ...  "
comment
" ...  Wasted 4 hrs troubleshooting a firmware update. ... If the firmware update fails, theirs no fix so don't waste your time troubleshooting.  ...  "
Fit
 12
magnet, cameras, mounting, magnetic, screw
+83%
-17%
comment
" ...  Installation was pretty simple not complicated or over engineered, limited angles of magnetic mounts don’t bother me I was able to get the preferred angle on all cameras.  ...  "
comment
" ...  It actually mounts onto a little magnet piece and can be rotated in any direction which is very nice.  ...  "
comment
" ...  They are easy to mount but might not stay where you put them.  ...  "
comment
" ...  • Easy to mount  ...  "
comment
" ...  Cool magnetic mount  ...  "
comment
" ...  I liked having the option to do the magnetic and screw mounts.  ...  "
comment
" ...  One last point, although the magnetic mounting is convenient, it seems that the outdoor cameras could use an alternative secured mount option.  ...  "
comment
" ...  The magnet mounting piece is very strong.  ...  "
Notifications
 11
set, notification, email, come, sends
+55%
-45%
comment
" ...  The alerts go to my phone and I have them set up to record in 1 minute clips.  ...  "
comment
" ...  The push notifications ate great while away.  ...  "
comment
" ...  Really easy set up and instant text notifications !  ...  "
comment
" ...  Notifications and programming and price were perfect!  ...  "
comment
" ...  You can change alert notifications, set a schedule, etc.  ...  "
comment
" ...  I also love being able to go directly into my email to see a screenshot notification whenever movement is detected.  ...  "
Door
 11
front, camera, person, someone, walking
+18%
-82%
comment
" ...  When the camera is working, it often fails to capture video of persons approaching my door or leaving my door--by the time it "senses" them, they're out of the cameras range.  ...  "
comment
" ...  The one camera over the front door doesn’t trigger false alarms  ...  "
comment
" ...  The notifications sometimes came in 10 minutes after someone had already been to my front door .  ...  "
comment
" ...  Ring showed that a shady looking person was at our door.  ...  "
comment
" ...  The one over our back door continuously goes offline, which means it doesn’t work at all.  ...  "
comment
" ...  I have a camera at my front door and motion detection is severely delayed with it.  ...  "
comment
" ...  Tonight someone came to my front door, knocked 4 times and ran away - and my camera did not record anything.  ...  "
Ports
 11
ethernet cable, cameras, arlo, router, poe
+36%
-64%
comment
" ...  The rep then proceeds to tell me the problem is with my ISP and that I should contact them to correct my port settings. ... Failure of the Arlo Cameras to connect to the Arlo Hub with NO ETHERNET CONNECTED to the hub is a problem with the ISP.  ...  "
comment
" ...  Came with NO Ethernet cable and NO Batteries!!  ...  "
comment
" ...  First I couldn’t get it connected to internet (mind you it comes with Ethernet cable) so it shouldn’t be difficult.  ...  "
comment
" ...  This was presented as wireless but, in fact, it requires a wired base station (with power cables and internet cables).  ...  "
comment
" ...  Beware, the hubs are refurbished, but my hub was still registered to another user, thus it was useless to me.  ...  "
comment
" ...  the adapter sent to me is broken .  ...  "
Call quality
 11
calls, us, talk, arlo, waiting
+18%
-82%
comment
" ...  I’ve made multiple calls to support resulting in hold times approaching an hour.  ...  "
comment
" ...  never again I've had nothing better trouble,call arlo for support(some man had an high ancient hard to understand Will was his name) they said I need anti virus for $199, has nothing to do with my computer, I have phone app,they took control of my computer (NEVER ) will do this again,Dumb me I paid the $199 sad sad  ...  "
comment
" ...  Numerous calls to Arlo service and never got through or received a call back.  ...  "
comment
" ...  I dare these engineers to call me and prove me wrong.  ...  "
comment
" ...  So, after several calls i’ve given up.  ...  "
comment
" ...  I spent 40 minutes waiting on the phone to talk to support.  ...  "
comment
" ...  Virtually impossible to talk to somebody that isn't in the Phillipines.  ...  "
comment
" ...  My only complaint is that even when the cameras are off, sometimes when I walk by I can hear them click on or the infrared lights come on if it’s dark.  ...  "
Build Quality
 11
sturdy, router, flimsy, cameras, set
+36%
-64%
comment
" ...  I own every technology thing under the sun and have never had so many problems with gear breaking within the first few years.  ...  "
comment
" ...  Thin flimsy plastic. ... The cons: Flimsy cheap plastic router.  ...  "
comment
" ...  The camera has never dropped or and damage but one day it just developed a pink tint.  ...  "
comment
" ...  Cameras fell off their mount and broke just 6 months after purchase.  ...  "
comment
" ...  Here's where it falls way short of the mark.  ...  "
comment
" ...  However, after over 6 months of use that is not the case.  ...  "
comment
" ...  It is scratched and looks bad right out of the box.  ...  "
Features
 10
feature, works, turn, light, system
+70%
-30%
comment
" ...  Works great as intended, newer units may have more features.  ...  "
comment
" ...  It is used outside so ther is plenty of light for it view in proper colors.  ...  "
comment
" ...  It is the feature that attracted me to the system to begin with.  ...  "
comment
" ...  The scheduling feature works as advertised.  ...  "
comment
" ...  You can turn the recording feature off and on.  ...  "
comment
" ...  I found at least some combination of these features in all the competing products I researched, and there’s definitely no shortage of such systems.  ...  "
Product As Described
 9
picture is pink, described, works, red, exactly
+78%
-22%
comment
" ...  The picture it showed was completely red.  ...  "
comment
" ...  Works well as advertised.  ...  "
comment
" ...  Exactly as described.  ...  "
comment
" ...  Product as described.  ...  "
comment
" ...  Worked as described!  ...  "
comment
" ...  Works exactly as advertised.  ...  "
Comfort
 9
record, person, pain, meaning, hold
+22%
-78%
comment
" ...  It is a total pain.  ...  "
comment
" ...  Here's where it falls way short of the mark.  ...  "
comment
" ...  Here are the problems: Since they are wireless, they can't record on a constant loop.  ...  "
comment
" ...  I have tried moving them adjusting them.  ...  "
comment
" ...  Yet the slightest breeze nudging a potted plant will trigger it relentlessly, wearing down the overpriced batteries.  ...  "
comment
" ...  By the time it does detect and record it catches that person leaving or the back of there head.  ...  "
Resolution
 8
see, 720p, video, resolution, picture
+88%
-13%
comment
" ...  Even at 720P the video and pictures are very clear.  ...  "
comment
" ...  Camera has great clarity and HD.  ...  "
comment
" ...  Other than that, the 720p resolution produces good enough video for many applications  ...  "
comment
" ...  I would prefer these cameras were 1080p HD, but 720p HD has not been an issue - you can also select recording quality in the settings - higher quality requires more battery life.  ...  "
Overall performance
 8
job, slow, gets, disappointed
+38%
-63%
comment
" ...  For the price, the performance is poor- definitely would not recommend.  ...  "
comment
" ...  Very slow video capture response.  ...  "
comment
" ...  I'm not sure if it's because we bought an older model or what but unfortunately they're just not doing the job and we will have to purchase another entire set.  ...  "
comment
" ...  Totally disappointed in the performance!  ...  "
Device Stand
 8
mount, mounts, magnetic, come, screw
+75%
-25%
comment
" ...  Camera pointed at side wall and mounted about 7ft up.  ...  "
comment
" ...  They come with a single screw magnetic mounting system.  ...  "
comment
" ...  • Easy to mount  ...  "
comment
" ...  Cool magnetic mount  ...  "
comment
" ...  I liked having the option to do the magnetic and screw mounts.  ...  "
Design
 8
design, box, look, like, faulty
+75%
-25%
comment
" ...  Look at other systems!  ...  "
comment
" ...  I like it’s looks.  ...  "
comment
" ...  It's not overly noticeable where we have it mounted, very sleek looking.  ...  "
comment
" ...  The wireless aspect made it very attractive.  ...  "
Display Clarity
 7
pink, tint, set, scrape, schedule
+29%
-71%
comment
" ...  Most of the time the recordings show the person or car at the very edge of the screen as they are already moving out of the view of the camera by the time the motion detection actually notices something and starts recording.  ...  "
comment
" ...  Pink screen - two of the five cameras have the pink tint that is common with these cameras which require replacement.  ...  "
comment
" ...  However, it has the pink screen problem.  ...  "
comment
" ...  When motion is detected, it can be slow, and thus not picking up or capturing on screen what actually caused the motion.  ...  "
comment
" ...  There's apparently a gap from 12 AM to 1 AM that can't be set with this screen: See screen-scrape 1.  ...  "
For Travel
 6
home, trip, see, house, check
+67%
-33%
comment
" ...  One for home and one for vacation home.  ...  "
comment
" ...  We have these in our home and our vacation home. ... It is great to be able to check on vacation home at anytime.  ...  "
comment
" ...  Perfect for our vacation rental home which is in a busy city area.  ...  "
comment
" ...  Will add a 4th camera for inside before our next vacation.  ...  "
Color
 6
pink, images, image, colors, true
+67%
-33%
comment
" ...  Color during the day, and clear black and white in the dark visuals.  ...  "
comment
" ...  It is used outside so ther is plenty of light for it view in proper colors.  ...  "
comment
" ...  Image goes pink under all conditions.  ...  "
comment
" ...  The images are very clear.  ...  "
Defective Delivery
 6
received, product, one, package, faulty
-100%
comment
" ...  First I received a defective one.  ...  "
comment
" ...  The product was a referb and said it was just dented came in the original package but did not work it was faulty very disappointed.  ...  "
comment
" ...  on their defective product.  ...  "
comment
" ...  I suspect the design is faulty.  ...  "
comment
" ...  This product was defective and died in 2 months.  ...  "
comment
" ...  The other two have not had any other issues so I think this one might have been defective.  ...  "
Controls
 5
sensitive, save, button, intuitive
-100%
comment
" ...  I have tried numerous settings, different locations and it is very hit or miss.  ...  "
comment
" ...  You need to set it and then click on back in order to get to the save button. ... Problem is, the save button is grayed out.  ...  "
comment
" ...  There's no scroll down ... the user manual has to be downloaded, then it's mostly useless since the buttons weren't showing in my browser.  ...  "
comment
" ...  I've changed the settings to be more sensitive and still nothing.  ...  "
comment
" ...  I raised/lowered the confusing sensitivity slider .  ...  "
Memory
 5
cloud, free, days, 7, local
+60%
-40%
comment
" ...  - Free cloud storage!  ...  "
comment
" ...  • 7 days of free storage  ...  "
comment
" ...  It was ultimately Netgear’s cloud storage model, combined with lots of favorable reviews and a large user community, that prompted me to give this product a try.  ...  "
Pedometer
 5
went, walk, troubleshooting, system, 5
+20%
-80%
comment
" ...  And then the walk you through the basic/pedestrian troubleshooting.  ...  "
comment
" ...  Spent 2 hours trying to set it up, but never got past the discovery portion of the set up steps.  ...  "
comment
" ...  This is impossible to do from 1,000 miles away.  ...  "
comment
" ...  I went through all the trouble shooting steps from the call, but no luck.  ...  "
Microphone
 5
sound, 7, 24, video, recorded
+20%
-80%
comment
" ...  After recording video there is also no sound.  ...  "
comment
" ...  No 24/7 recording  ...  "
comment
" ...  No fees for recordings.  ...  "
ISP
 5
modem, connection, system, router, requires
+40%
-60%
comment
" ...  Netgear needs to fix this.  ...  "
comment
" ...  The connection breaks all the time. ... Which means you need to try and re-establish connection.  ...  "
comment
" ...  Won’t connect to the modem.  ...  "
Screen Protection
 4
set, scrape, protector, tint, shows
+50%
-50%
comment
" ...  However, it has the pink screen problem.  ...  "
comment
" ...  There's apparently a gap from 12 AM to 1 AM that can't be set with this screen: See screen-scrape 1.  ...  "
Video Recording
 4
recording, also, sound, quality, night
+25%
-75%
comment
" ...  After recording video there is also no sound.  ...  "
comment
" ...  Doesn't capture motion sometimes.  ...  "
comment
" ...  • the video recording is decent (except at night)  ...  "
Lens
 4
ir, filter, camera, view, trip
+25%
-75%
comment
" ...  One camera you can walk in front of and it won't pick it up but a truck moving 35 yards away will trip a notification.  ...  "
comment
" ...  Really disappointed with the replacement camera its scratched and dirty.  ...  "
Size
 4
size
+50%
-50%
comment
" ...  You need something the size of a car to trigger this.  ...  "
comment
" ...  It’s a bit too small for a queen.  ...  "
For Running
 3
minutes, system, easy to set
+100%
comment
" ...  up and running in a matter of minutes.  ...  "
comment
" ...  So easy to set up and get running.  ...  "
comment
" ...  Had it up and running in 45 minutes.  ...  "
Original Product
 3
ones, rechargeable
+33%
-67%
comment
" ...  Just not the refurbished ones.  ...  "
comment
" ...  First of all when I purchased these there was no mention of the product being refurbished.  ...  "
Delivery
 3
received, open
-100%
comment
" ...  Did not work out of the box.  ...  "
comment
" ...  To see when my packages are delivered.  ...  "
comment
" ...  Just opened it up and noticed I received a box all taped up and half open.  ...  "
Cleaning
 3
leaves, etc
+33%
-67%
comment
" ...  Despite calibrating and focusing and etc etc they are STILL triggered by dust motes, leaves, tree branches, and I have to suppose ghosts.  ...  "
comment
" ...  I cleaned the reddish stains on the interior of the battery compartment .  ...  "

Review Spam Test     WARN

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PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap

Specifications

Memory
Memory:  1024 GB
1024 GB
MEMORY