Last Updated: November 24, 2018 (Refresh Now)

ARRIS Surfboard Docsis 24X8 Cable Modem Telephone AC1750 Router Certified for XFINITY Download Speed 1 Gbps SVG2482AC

Last Updated: November 24, 2018 (Refresh Now)
8.3
SCORE
/10
Total Reviews
267
Old Reviews
0
Unverified
15
Spam Test
!
Yes
WIFI

Review Analysis - 252 recent, verified reviews

Detailed Mode
ISP
 117
comcast, xfinity, arris, router, tm822r
+91%
-9%
comment
" ...  This is the second ti me I've had this modem.  ...  "
comment
" ...  Works just like the official xfinity gateway except in white.  ...  "
comment
" ...  works perfectly with comcast triple play  ...  "
comment
" ...  Modem and internet was working OK.  ...  "
comment
" ...  Modem connected and performs well. ... I get the speed that I pay for.  ...  "
comment
" ...  No issues setting up the cable modem with internet provider.  ...  "
comment
" ...  The Surfboard was swapped for the Xfinity unit. ... Surfboard was automatically authorized by Xfinity.  ...  "
comment
" ...  We had an outdated modem and router and had no idea how much it was limiting the internet speed. ... Our service is 200Mbps and we now exceed that by quite a bit with new Arris Surfboard  ...  "
Setup
 56
installation, setup, took, minutes, install
+96%
-4%
comment
" ...  Setup from Comcast took about an hour or so, all from their end.  ...  "
comment
" ...  This Surfboard, in my instance, was plug and play.  ...  "
comment
" ...  Installation was all on-line with no need to call Comcast.  ...  "
comment
" ...  Set-up with cable company ( can't seem to shake these guys) for internet was fairly easy.  ...  "
comment
" ...  Easy to setup, once Comcast activates the signals.  ...  "
comment
" ...  Easy to set up.  ...  "
comment
" ...  Great modem install took minutes and activation was a snap.  ...  "
comment
" ...  The set up process was practically plug and play, it was so simple that it only took me about 10 minutes to fully set up. ... Just leave it alone for a few and then follow the instructions on the quick guide.  ...  "
Network
 41
wifi, signal, modem, comcast, mbps
+90%
-10%
comment
" ...  The wifi speed is similarly faster and the range is also much better.  ...  "
comment
" ...  Also, one of the largest routers I have seen (make sure you have room for it).  ...  "
comment
" ...  I highly recommend this router for any older router supplying only 2.4ghz wifi.  ...  "
comment
" ...  My internet was dropping off due to line problems and the Comcast Tech that came to the house advised that the old Motorola Surfboard I'd had for the past few years would be obsolete within the next year.  ...  "
comment
" ...  Yes both networks have their own separate name which 1 ends with 2.4 and the other 5ghz.  ...  "
comment
" ...  I get a decent wifi signal upstairs.  ...  "
comment
" ...  Replaced an existing Comcast modem/router with this modem and another router.  ...  "
comment
" ...  This is actually a secondary modem so that my home office (which isn't close to our main modem/wifi setup) can use this for our Comcast "landline" that comes with our triple play package.  ...  "
Wifi
 34
wifi, modem, internet, comcast, wi fi
+88%
-12%
comment
" ...  The wifi speed is similarly faster and the range is also much better.  ...  "
comment
" ...  The one I have does not show the WiFi light, but WiFi works fine.  ...  "
comment
" ...  also, i use this with eero wifi system and i get 180mbps i still use comcast for internet and phone.  ...  "
comment
" ...  You log in to the modem as admin, then manually enter your_ip/moca.php (e.g. ... That will give you access to the Gateway > Connection > MoCA menu where you can turn on and manage the MoCa capabilities.  ...  "
comment
" ...  I highly recommend this router for any older router supplying only 2.4ghz wifi.  ...  "
comment
" ...  Yes both networks have their own separate name which 1 ends with 2.4 and the other 5ghz.  ...  "
comment
" ...  Using bridge mode as I have my own personal routers and extenders.  ...  "
comment
" ...  I also let them know when I signed up for the service that I had my own router.  ...  "
Ports
 29
modem, cable modem, xfinity, ethernet, voip
+86%
-14%
comment
" ...  I used an Ethernet cable from the modem to the TV and streaming is fine.  ...  "
comment
" ...  This cable modem works with Comcast (Xfinity) internet.  ...  "
comment
" ...  10.0.0.1/moca.php ).  ...  "
comment
" ...  I've been looking for a cable modem that supported xfinity internet and phone, finally found this 1.  ...  "
comment
" ...  Got the new xfinity cable with VoIP phone and needed new modem.  ...  "
comment
" ...  This is a Docsis 3.0 modem.  ...  "
comment
" ...  Plug and play right out of the box.  ...  "
comment
" ...  The product fulfilled every spec wanted/needed within WAN/LAN topology.  ...  "
Product Reliability
 23
years, month, comcast, issues, everything is working
+87%
-13%
comment
" ...  So far it has been working well.  ...  "
comment
" ...  But everything is working now.  ...  "
comment
" ...  SAVES ME $10 A MONTH.  ...  "
comment
" ...  I went to the Comcast activation site and it immediately started working as soon as it was activated.  ...  "
comment
" ...  Just like the last one I had that lasted for many years.  ...  "
comment
" ...  THIS ONE WORKED PERFECTLY  ...  "
comment
" ...  The phone reps were ok and the computer part of the modem began working right after they activated it.  ...  "
comment
" ...  I've been using this for 3 months and I have been very impressed.  ...  "
Ease of Use
 21
easy to set, set, works great, use, setup
+100%
comment
" ...  Easy to replace - just used the same settings and plugs.  ...  "
comment
" ...  It was easy to set up and use.  ...  "
comment
" ...  Easy to set up.  ...  "
comment
" ...  Cannot believe how easy it was to set up.  ...  "
comment
" ...  Easier to register and activate online first then call it in.  ...  "
comment
" ...  Easy to install and worked right away.  ...  "
comment
" ...  Easy to setup.  ...  "
comment
" ...  I am very pleased with the purchase and xFinity for making it so easy to set it up.  ...  "
Device Compatibility
 21
tv, connected, xfinity, modem, phone
+71%
-29%
comment
" ...  Xfinity service is a TriPlay, TV, Internet, Phone.  ...  "
comment
" ...  This runs my phone, computer, TV and internet radio (sometimes simultaneously) with plenty  ...  "
comment
" ...  I connected to the modem and set it up using my cell phone. ... It matches with my white Xbox one s 😂  ...  "
comment
" ...  I told them I have the TM822R and they said it is supported by their system and would work for Internet and phone. ... The XFINITY Connect App is working fine too. ... With it setup our cells ring whenever our home phone rings.  ...  "
comment
" ...  Both the internet and phone transferred seamlessly. ... PS: Have a laptop handy, with your account and phone numbers  ...  "
comment
" ...  But then there's the landline phone.  ...  "
comment
" ...  Hooked up very quickly and is preforming very nicely.  ...  "
comment
" ...  Since our current home phone is a mobile phone they said to call Xfinity after the internet is working to port our mobile number over.  ...  "
Overall performance
 20
speed, performance, unit, reliable, faster
+95%
-5%
comment
" ...  Running 24/7 with no glitches.  ...  "
comment
" ...  Works extremely well .  ...  "
comment
" ...  On a very positive note what I wasn't expecting is the increased speeds I now enjoy. ... I have seen speeds of 130mbps with this unit so I'm thrilled to be getting what I pay for and more.  ...  "
comment
" ...  Have had unit for a few weeks and it's been reliable and provided good speed.  ...  "
comment
" ...  works like a champ  ...  "
comment
" ...  Noticeably faster than a TG862G.  ...  "
comment
" ...  It's also much quicker.  ...  "
comment
" ...  I am very pleased with the performance  ...  "
Cables
 14
modem, cable company, cable modem, works great, xfinity
+86%
-14%
comment
" ...  I replaced the Comcast cable modem within the 1st month with this $249 modem which was practically identical.  ...  "
comment
" ...  I highly recommend buy this as opposed to renting it from cable companies.  ...  "
comment
" ...  Bought this Modem/Router to replace Xfinity model and cut the cord with cable. ... Set-up with cable company ( can't seem to shake these guys) for internet was fairly easy.  ...  "
comment
" ...  This cable modem works with Comcast (Xfinity) internet.  ...  "
comment
" ...  I've been looking for a cable modem that supported xfinity internet and phone, finally found this 1.  ...  "
comment
" ...  Helps you save from paying monthly to your cable company.  ...  "
comment
" ...  This product is a cable modem with internet telephone service.  ...  "
comment
" ...  Works great and no more cable company fees.  ...  "
Marketplace
 13
advertised, described, amazon, shipping, ordered
+77%
-23%
comment
" ...  brand new product.  ...  "
comment
" ...  Works as advertised  ...  "
comment
" ...  Do not be afraid to save some money by buying a refurb unit (as long as the fulfillment is by Amazon).  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Works as described  ...  "
comment
" ...  Product is as advertised.  ...  "
comment
" ...  It works well and performs as expected.  ...  "
comment
" ...  On time and as advertised.  ...  "

Review Spam Test    

In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.

Spam Test could not be completed. Click here to retry.

Specifications

Connectivity
WiFi:  Yes 
Yes
WIFI