Last Updated: October 14, 2020 (Refresh Now)
23andMe Health Ancestry Service Personal Genetic DNA Test Including Health Predispositions Carrier Status Wellness and Trait Reports Before You Buy See Important Test Info Below
Last Updated: October 14, 2020 (Refresh Now)
8.3
SCORE
/10
Total Reviews
998
Old Reviews
0
Unverified
268
Spam Test
PASS
Review Analysis - 730 recent, verified reviews
Detailed Mode
As Gift
86christmas, gave, gifts, results, birthday
+94%
-6%
" ... Honestly one of the coolest gifts I've gotten. ... "
" ... Bought on sale during Christmas. ... "
" ... Purchased as gift after doing my genetic testing. ... "
" ... Got this as a couples gift for me and my boyfriend. ... "
" ... I bought this as a gift and she has dearly loved exploring the results. ... "
" ... This truly makes the perfect gift! ... "
" ... This was a gift to my hubby. ... "
" ... Got this for the boyfriend for Christmas . ... "
Ease of Use
85easy, results, instructions, quick, app
+99%
-1%
" ... The testing was easy, walkthrough was simple, and results came through the app quicker than expected! ... "
" ... The kit was great and easy to use but the results weren't 100% correct. ... "
" ... Easy to use. ... "
" ... Test was easy to do, no hassle registration, and easy to read results. ... "
" ... Easy to use and it didn’t take long to get the results. ... "
" ... Easy to use ... "
" ... They are easy and it is amazing what you learn from using them. ... "
" ... Easy to used. ... "
Price
57worth, waste of money, sale, worth the money, waste
+56%
-44%
" ... Well worth the price, especially since they were on sale for the month of Nov. ... "
" ... Get it when it is on sale if you are holding back due to price. ... "
" ... I also appreciate that the health traits are updated and added without additional cost. ... "
" ... so I got a great deal. ... ITS WORTH EVERY PENNY. ... "
" ... Bought it during the holidays and got a great price on it. ... "
" ... And I was not given an opportunity to get my money back or the opportunity to do a third test. ... "
" ... The Black Friday price on this made it affordable. ... "
" ... I’m positive they are trained to give you the run around in order to save the company the most money possible. ... "
Capacity
41tree, members, history, cousins, birth
+93%
-7%
" ... I would recommend this to anyone interested in genealogy or if you for some reason do not know much about your family. ... "
" ... A must have for any family member. ... "
" ... loved it, learned a lot about my family ... "
" ... It nice to learn my heritage and to find family. ... "
" ... Found family I didn’t even know about! ... "
" ... After taking the test I was able to connect with more extended family, like cousins. ... "
" ... She got a kick out of it, and it gave her a lot of information on out where our family is from. ... "
" ... My dad brags that our family is 100% Caucasian from Europe, he lives in Texas it' has been a dinner conversation since absolutely ever. ... "
For Fun
39results, interesting, family, fun to find, fun to see
+100%
" ... It is fun to learn a little bit about myself. ... "
" ... Was fun to see what was in our family background. ... "
" ... It was fun for us and we would do it again. ... "
" ... This is a fun kit to get and it's pretty interesting. ... "
" ... I think its been a lot of fun, and just something new to look into, I've enjoyed it a lot. ... "
" ... This is more of a fun (and expensive) kit rather than any meaningful insights. ... "
" ... Fast results fun to find out heritage along with interesting facts ... "
" ... Other than that it was fun to get my results. ... "
Accuracy
39results, ancestry, pretty accurate, dna, sure how accurate
+87%
-13%
" ... Hard to understand results But seam pretty accurate. ... "
" ... Well, first I was surprised when I found out all my ancestry background, but I was also amazed how accurate it was for things I already knew about my health and trails. ... "
" ... Mine however was very accurate and I like that the app connects you with your DNA relatives. ... "
" ... This is very accurate and is the second time that I’ve done a DNA test. ... "
" ... Gifted two for Christmas for my family members and was truly accurate. ... "
" ... Extremely accurate and fast turnaround on results! ... "
" ... They update your information every few months as more people take the test, resulting in more accurate results. ... Also gave this as a gift to family, as it is accurate because it shows up how closely we are related in the results. ... "
" ... The results were very accurate. ... "
Marketplace
3323, ancestry com, sent, ancestry, time
+70%
-30%
" ... Finally bought it recently since it’s on sale. ... "
" ... Thanks to this product and service, I found a cousin I didn't know I had. ... "
" ... Did exactly as described . ... "
" ... Product came quickly and I was able to send it off easily. ... "
" ... This company has one of the stricter privacy policies. ... "
" ... Thank you sooooo much!😀 ... "
" ... Fast shipping and I got a great deal one it. ... "
" ... I got it for a great deal at holiday time. ... "
Product Reliability
29weeks, test, within, got my results, failed
+41%
-59%
" ... This proves it is a faulty test. ... "
" ... I just checked the box and the product expired 9/11/2019. ... "
" ... It has now been 8 months and my son has no results. ... The company finally said they’d resend him a kit to try again but that was 5 months ago. ... "
" ... It has been lost in shipment after being rerouted for over a week now. ... "
" ... it's their kit that is defective. ... "
" ... They all got it back with DNA results and Health report within 2 weeks. ... It was hung up on the part Genotyping for over 3 weeks. ... Well its been there for weeks now and nothing new. ... The date keeps being moved and no anything. ... "
" ... I sent it in over a month ago and have heard NOTHING ... "
" ... This happened not once but twice. ... "
Software Platform
27information, health, updates, results, mobile app
+93%
-7%
" ... Set up requires an app but it’s a free app. ... "
" ... She said it was super easy to use and loves the app and notifications every time something new is discovered. ... "
" ... Completing to test and downloading the app is easy! ... "
" ... The online and mobile app provide great information based on the generic analysis. ... "
" ... The web site provides lots of health information if you do that option. ... "
" ... The Mobile app is cool. ... "
" ... Great app, a lot of understanding. ... "
" ... I get new health updates all the time which is neat because I don't have to pay for them they just pop- up w/ my pre-register DNA that they've had . ... It's pretty cool seeing new relatives pop-up & updated health info. ... "
Apps
27results, process, information, mobile app, easy to use
+96%
-4%
" ... He loved the app and being able to share his information with me and compare. ... "
" ... Unexpected background results but the mobile app was easy to navigate. ... "
" ... Download the app to make it easier to register the kit and you can track where your kit is in the process. ... "
" ... The online and mobile app provide great information based on the generic analysis. ... "
" ... Completing to test and downloading the app is easy! ... "
" ... Set up requires an app but it’s a free app. ... "
" ... There is an app and website to go with this, not sure how accurate it is, mine has changed over time with more and more people turning in DNA I guess they get a larger pool to sequence. ... "
" ... The app is very easy to use, too. ... "
Setup
24easy to follow, directions, test, easy, kit
+92%
-8%
" ... Easy set-up and fast results to many tests of interest. ... "
" ... Followed the directions and everything went as marketed! ... "
" ... It was easy to set up the profile and get the sample. ... "
" ... Kit is easy to use and comes with instructions/shipping label ... "
" ... The test instructions were easy to understand & follow. ... "
" ... Just follow the directions and mail it in. ... "
" ... Directions were very easy to follow. ... "
" ... Haven’t used the kit yet but it was received in good condition and with comprehensive, easy to follow instructions. ... "
Returns
22sent, test, sample, spit, unethical
+9%
-91%
" ... It took them a month to process the return. ... I bought this on Black Friday and returned it on Jan 21, they processed the return in Feb 19th. ... "
" ... As far as I could make out, it was originally returned from Phoenix, Arizona. ... before shipping to me. ... I am returning this box with shrink wrap unopened ASAP!! ... "
" ... I couldn't get product registered so couldn't send in. ... "
" ... There is also no way to ask for a refund. ... "
" ... Now it says that I can't get a refund due to the deadline was Jan 31, 2020. ... "
" ... Sent 2 samples in, did not work for me. ... "
" ... We ordered it on black Friday and submitted at beginning of December. ... "
" ... I had purchase back on 11/17/2019 and never got a result they send me another one ,then stating they could not get a dNA sample ... "
For Kids
21children, adopted, christmas, adult supervision, samples
+100%
" ... I bought it for my daughter and she love it. ... "
" ... Our kids and their spouses love finding out about themselves and their heritage. ... "
" ... But my fiance was adopted and was able to find her birth parents. ... "
" ... I did this mainly for the carrier status since my gf and I have discussed potentially having children in the future. ... "
" ... My son loved it! ... "
" ... My kids loved it. ... "
" ... Purchased for new son in law for birthday. ... "
" ... My oldest daughter was so interested that I bought her one also and had it shipped to her. ... "
Delivery
18received, delivery, day, shipped, fast delivery
+72%
-28%
" ... I bought two packages. ... "
" ... I'm impressed with all the information that I've received ... "
" ... 23&me delivered results an impressive 3 weeks ahead of AncestryDNA. ... "
" ... From the day they received the sample to the day I got the email that my reports were ready was 10 days. ... "
" ... I also loved the quick delivery ... "
" ... Part of any product is how it's sold and it's delivery. ... It's all a packaged deal. ... "
" ... Product was good quality arrived in time . ... "
" ... Delivered as promised ... "
Device Compatibility
13relatives, connect, dna, test, genetically
+77%
-23%
" ... Very convenient on my phone. ... "
" ... Plus I can connect with hundreds of distant living blood related relatives. ... "
" ... Be prepared for some relatives you send requests to connect with that don’t want to. ... "
" ... And connected with relatives I didn't know I had! ... "
" ... I have connected with a lot of family with it ... "
" ... I'm still working with it and have connected with some of them. ... "
" ... I have over 1,500 relatives connected to me through this test who have decided to share their results. ... "
" ... I found and connected with a great aunt that I didn’t know existed, she was my deceased grandfather’s half sister and she had been trying to get in touch with her siblings. ... "
Design
8results, looks, cool, family, dna
+100%
" ... Both do dna matches. ... "
" ... Look who it benefits . ... "
" ... My cousin got one first and made me look into it. ... "
" ... Looks like he fits in family just fine!!! ... "
" ... I haven't gotten my results yet, but I've seen what they look like. ... "
" ... It was pretty cool seeing the results. ... "
" ... Pretty neat to look at and see what makes me , me. ... "
" ... The health stuff is kinda cool, but for me it’s mostly a puff piece to look at. ... "
Comfort
7head, much, hurt, hands, feels
+57%
-43%
" ... I guarantee it doesn’t hurt as much as all those years of torture and neglect! ... "
" ... Is if they made it a little easier like steps1 2.3.4. re check before sending to feel more confident. ... "
" ... He had no headaches that he has been getting daily so yes truly this ... "
" ... I have no regrets and look forward to where it will head in the future. ... "
Overall performance
6results, easy, super, job, interesting
+100%
" ... Awesome company and fast results. ... "
" ... Results came back fast. ... "
" ... It’s super easy and fast!! ... "
" ... Fast results fun to find out heritage along with interesting facts ... "
Product As Described
5information, give, exactly as described, ancestry, says
+100%
" ... The picture of the ancestry.com with the leaf and ancestryDNA is the extent of the information they give. ... "
" ... Very interesting they are a little different, but I use each to get a bigger picture ... "
" ... Works as advertised. ... "
" ... Did exactly as described . ... "
" ... Exactly as described. ... "
Pedometer
4step, pretty accurate, instructions, dna
+100%
" ... Great step by step process from shipping back and getting the results. ... "
" ... Clear Detailed instructions step by step. ... "
Defective Delivery
4kit, came, box
+50%
-50%
" ... $200 is too much money to be scammed with obviously a previously returned/possibly opened box!! ... "
" ... it's their kit that is defective. ... "
Features
4things, like, fun, dna, 23
+75%
-25%
" ... Has fun features like meeting people who have your same genetics. ... "
" ... Here was excited to read about what features he'd be expected to have or not based off the results. ... "
" ... prefer ancestry.com dna analysis more features ... "
Print Quality
3would, online, one
+67%
-33%
" ... One result explanation was changed so I recommend printing your results as soon as you receive them. ... "
" ... For the price thought book would be included or print out ... "
Freebies
3test, buy, another, send, sample
+33%
-67%
" ... So you buy a kit. ... "
" ... Unfortunately if the test kit can not be used you have to buy another kit! ... "
Call quality
3+67%
-33%
" ... I have quite enjoyed answering the questions and learning what they had to say about me. ... "
" ... Very exciting to see and hear from distant relatives you didn't realize you had. ... "
Fit
3put, pic, looks, label, family
+100%
" ... I have attached a pic where you can enlarge the pic and see where the return label is “hidden” under a thin, same-sized white label. ... "
" ... Looks like he fits in family just fine!!! ... "
" ... If you're interested in ancestry and health traits, 23andMe is the perfect fit. ... "
Build Quality
3paid, dropped, 200, 150, test
+67%
-33%
" ... Making these connections have been awesome and I have welcomed the ones that no one knew about with open arms, but now you have been forwarned. ... "
" ... The facts that I managed to be normal weight (by doctors' standards, although morbidly obese by male preference standards) and earn a college degree prove I'm actually rising above my genes, not failing to achieve my potential. ... "
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