Last Updated: August 18, 2019 (Refresh Now)
NETGEAR R9000 Nighthawk X10 Tri Band AD7200 7 2 Gbps Smart Wi Fi Router Alexa enabled
Last Updated: August 18, 2019 (Refresh Now)
7.4
SCORE
/10
Total Reviews
878
Old Reviews
201
Unverified
184
Spam Test
WARN
Yes
WIFI
1.7 GHz
PROCESSOR CLOCK
Quad Core
PROCESSOR TYPE
4K
RESOLUTION
Review Analysis - 493 recent, verified reviews
Detailed Mode
Network
225wifi, house, 5ghz, coverage, signal
+76%
-24%
" ... Range for the 5Ghz version has improved significantly an that was the main reason i invested in this router. ... "
" ... A Virgin booster -extender helped a little but the service drop off was ridiculous and we were getting nowhere near the 350MB that we were paying for. ... No drop off and strong wifi throughout the house (although not at the speeds some users achieve) albeit we retained the VM booster. ... "
" ... There is a whole array of routers available across a price range that it makes it difficult to choose. ... My house is a 1930s build semi detached which has very thick walls so rooms next to each other give very different signal strengths. ... With this unit a room which got no signal with the VM hub has a reasonable to normal signal measured on Speedtest. ... "
" ... VPN on the router works brilliantly and is reliable. ... "
" ... Since installing the netgear and placing the superhub in modem mode, all devices have connected without any issues. ... Wifi signal is very strong, we have full bars for both the 2.4GHz and the 5GHz all over the house. ... "
" ... Coverage was also poor, needing a booster for the back part of the house, which considering it's a small 3-bed semi with mostly stud walls, wasn't exactly stellar. ... Also, the coverage reaches the entire house, and down to the bottom of our 30ft garden with no need for any form of extender. ... "
" ... This is the only WiFi router I've ever had which actually has enough range and signal stability to cover our house. ... We have brick internal walls in a detached dormer bungalow and I'm very happy with the Nighthawk after over a year of usage. ... "
" ... Even in the same room you could get 60% signal strength. ... Coverage is perfect and signal strength is in the high 80s-90s in all the house and bandwidth rates are well over 100 Mbps on the 5Ghz network. ... "
Wifi
160wifi, wi fi, virgin, coverage, 5ghz
+73%
-28%
" ... But this has solved all my connection problems.as a family of 4 with lots of Wi-Fi devices we now connect to everything with ease. ... "
" ... However one of the reasons I love ordering from Amazon, is that a quick email later and a replacement new router was on it's way to me without me having to return the old one first. ... All in all, a great router and highly recommended. ... "
" ... Very happy with the router. ... "
" ... It has three WiFi SSIDs, so plenty of devices can connect. ... "
" ... Rock solid wifi now when before things were struggling a little on a Belkin AC1200 wireless router. ... "
" ... Great router and perfect for large households with loads of WiFi devices. ... "
" ... I have no such problems with this Netgear router. ... It was easy to set up and network traffic is three to four times times faster over wireless. ... It cost a lot more than I usually spend on a router but it's worth every penny. ... "
" ... The router itself is impressive. ... "
Setup
107setup, netgear, easy to set, nighthawk, interface
+86%
-14%
" ... Netgear app Genie has is also very well made and useful. ... "
" ... All is working OK after initial setup problems which are now resolved. ... "
" ... The reason for the return was essentially because I started experiencing both performance and reliability issues shortly after installation. ... "
" ... I found the installation easy enough although instructions were very basic (I am a beginner). ... "
" ... just some simple wiring, attaching of network and power cables, and then some good old common sense a bit of tweaking and all is fine. ... "
" ... Setting this up was an absolute breeze and it was up and configured in under 15 minutes, the user interface via the web interface is far more user-friendly with a cleaner UI and you can also use the Netgear application on your phone or tablet to get things up and running. ... "
" ... Quick to set up and easy to manage with the Netgear Genie app. ... "
" ... Easy to install and get working. ... "
Software Platform
91interface, vpn, nighthawk, virgin, parental
+55%
-45%
" ... My wireless range and speed is unrivalled as well as having easy access through the genie app. ... "
" ... The web, mobile and desktop top apps are again easy to use however they do allow more experienced users to get into the advanced settings and configure the device to their need. ... "
" ... XR500 has a beautiful and responsive user interface. ... DUMA OS appear to be solid. ... The tweaking options are unlimited. ... "
" ... Setting this up was an absolute breeze and it was up and configured in under 15 minutes, the user interface via the web interface is far more user-friendly with a cleaner UI and you can also use the Netgear application on your phone or tablet to get things up and running. ... I have many wireless and wired products and devices such as Alexa, Google, plugs, sockets, extenders, light bulbs, security devices, smart TV's and computers, laptops and some others all running off the AX8 and everything can be connected/running at the same time with zero disruption in speed (lag) or added congestion or bottlenecks. ... "
" ... Web interface looks like something from the last decade. ... "
" ... The app for iphone/ipad is great too, with its own speed test, which is handy and ability to see at ease what is on your network at any time. ... "
" ... Brilliant router has done everything it said it would apart from working with Alexa as netgear are having update issues with Alexa and this router software which they have said to me will be fixed in the next update, apart from the Alexa issue everything is working perfectly would defiantly buy this router again ... "
" ... I like the iPhone admin app, and the web based setup is comprehensive (but a bit dated) ... "
ISP
87netgear, modem, virgin, broadband, modem mode
+69%
-31%
" ... Set it up in modem mode and connected this router. ... "
" ... Setup was seriously easy especially when I've only ever used the provider's router. ... "
" ... NETGEAR R78OO UK . ... It was easy to then use my vpn (ipvanish). ... "
" ... Virgin hub now being capable in modem only mode. ... "
" ... Easy to set-up and provide a number of improvements over the Tilgin router supplied by my ISP: ... "
" ... I had to directly connect the router to my computer to setup before connecting the modem, this allowed the router to copy the modems mac address to allow the internet access. ... "
" ... Very happy with this router. ... "
" ... Bought as replacement for the OEM router provided by my ISP. ... "
Ease of Use
65setup, router, user interface, easy to use, nighthawk
+92%
-8%
" ... The Router is easy to set up and very smart. ... The UI is very simple, and easy on the eye to manage, not really had the chance to get into the more complicated features that it adds, but I'm sure I will at some point. ... "
" ... · DumaOS is an easy-to-use, yet very powerful tool ... · Quick and easy to set up ... "
" ... Simple to setup and fully featured, the R7800 lets you manage your network with ease. ... "
" ... The user interface is simple and easy to navigate. ... "
" ... All very easy to install, its expensive, but if you're going to use something everyday I think you should buy the best you can afford. ... "
" ... Easy to setup external access to the network. ... "
" ... It was easy to then use my vpn (ipvanish). ... "
" ... Set up was easy as expected. ... "
Capacity
62signal, wifi, throughout, coverage, walls
+94%
-6%
" ... (His room is above where the router sits). ... "
" ... I literally wish I had bought this 3 years ago when I moved to my current house. ... I live in a decent sized detached house with an extension on the back (where the router is located) and have full signals throughout. ... "
" ... Bam, not only have we got increased range throughout the house. ... "
" ... Signal has been strong and stable and a massive improvement over my previous router. ... "
" ... Brought this as hated the EE Router this extends wifi to the whole house now and speeds are way better wherever i go in the house and garden now ... "
" ... I have a 5 bedroom house spread over 3 floors. ... "
" ... I'm very pleased with this router it has made a tremedous diffrence to the WiFi Signal throughout my house. ... "
" ... Even in the same room you could get 60% signal strength. ... Coverage is perfect and signal strength is in the high 80s-90s in all the house and bandwidth rates are well over 100 Mbps on the 5Ghz network. ... "
Device Compatibility
62virgin, connected, hub, hub 3, virgin media
+68%
-32%
" ... Virgin hub now being capable in modem only mode. ... "
" ... however, it does seem to have stabilised connectivity. ... "
" ... I did a speed test from various phones, laptops etc. ... "
" ... Link aggrattion and SPF+ 10gb a bonus ... "
" ... An Asus RT-AC1200G+ was purchased instead and has performed perfectly. ... "
" ... If you plan to use this router with a Virgin Super Hub. ... Turn on the Super Hub. ... "
" ... Just for fun I opted for the auto setup and just left it to it’s own devices. ... As soon as I realised this I actually bought a separate switch to isolated cross-talk from non-gaming devices. ... You see the part in the description where is says it supports your VPN? ... "
" ... I set this up and all seemed well, with it connecting to my Android phone and a strong signal, but I was unable to connect to my MacBook (wrong country code apparently) nor to my iPads (kept saying password was wrong). ... The Netgear phone support was good and concluded that the problem may be with my Apple devices, but I do not feel up to attemting to get any support out of Apple (!) ... "
Ports
56virgin, hub 3, ethernet, super hub, lan
+71%
-29%
" ... A bit of background I live in an old old old three story grade two listened building with the ports into the house located in the top attic room. ... "
" ... My home internet (with Cat 5E home cabling) performance has been transformed. ... "
" ... This router was bought to replace the cumbersome Virgin Media Hub 3.0 and is far better at providing the speeds we pay for. ... "
" ... I have upgraded this from a plusnet one hub. ... "
" ... I needed something to run all the families media, gaming and social need for various WiFi and Ethernet connected tech. ... "
" ... works perfectly with my virgin media hub 3 in modem mode. ... "
" ... Bought nighthawk x4s plugged it in as router and had my virgin media super hub running on modem mode. ... "
" ... Lots of gaming, lots of streaming, loads devices connected in my home and I also connect it to an Ethernet switch. ... "
Product Reliability
52months, weeks, issues, failed, r7800
+38%
-62%
" ... Geofiltering on the XR300 does not work properly. ... "
" ... After about a month the R8000 started randomly restarting several times a day. ... "
" ... Maybe once a week. ... Then, tonight, the whole unit just stopped working. ... "
" ... I’ve wasted hours on this device. ... "
" ... I have persevered for 6 months with this router but it has finally failed completely refusing to do anything at all. ... "
" ... It is an untested refurbished product and it was not working when I tried to use it! ... "
" ... My Sonos system has become completely unreliable. ... "
" ... From there, everything went downhill. ... Then got a weird 'password incorrect' error, even after the password had been accepted and the device had been working. ... However, I could not create a new support ticket because I got an error message saying 'support ended on 27/10/2019'. ... This date was 87 days in the future, at the time I tried to register. ... "
Firmware
47netgear, firmware update, latest, dd wrt, downgrade
+40%
-60%
" ... I did a firmware downgrade, changed settings, factory reset about 5 times. ... Don't buy it, so many problems with Nighthawk, their firmware is awful as well google the problems they have with it. ... "
" ... I'm returning to get a more open high end router, so I can run Untangle firmware - or something similar - which will probably be more of a pain to configure. ... "
" ... Then with a recent firmware update the issue returned. ... "
" ... Tried all the NG suggestions including rolling back firmware versions. ... "
" ... I have used Netgear Support and tried everything they have asked, latest firmware, changed settings and channels and then change settings again (just guessing basically). ... Wasted time asking on Netgear Community as moderators take WEEKS to get back to you with a link to another firmware to try as an answer (twice). ... Why would you downgrade your firmware? ... "
" ... It's a firmware issue with Netgear. ... "
" ... I had updated the software as it recommends on set up, thought that was the problem with the slow speeds, so did a factory reset and down graded firmware, speeds increased for a while now back to above . ... "
" ... Even tried to TFTP to reinstall firmware would not connect. ... "
Apps
35apps, mobile, ios, easy to use, virgin
+71%
-29%
" ... - mobile sppp and desk top app are great and easy to navigate ... "
" ... It will enforce internet access times, bed times, and even let you control access to individual websites or apps. ... The app also allows you to quickly and easily enable and disable internet access for an individual user with a single click, extend time limits quickly as a reward, and provides a full breakdown of the URLs and apps accessed by each user, with times and dates, and the amout of time spent on each. ... The other really handy thing is that you get a push notification to the app if a new device accesses the network. ... "
" ... The Grnie app is great, remotely control my network and check data usage. ... "
" ... Genie app was easy to understand its no biggie it is pre setup with password basically plug and play after going through the setup. ... "
" ... Please note that the parental control using the Circle app offers fairly basic control as standard. ... "
" ... - Duma os is a lay , in 99.999% of the games you will be connected to a dedicated server ... "
" ... The app for iphone/ipad is great too, with its own speed test, which is handy and ability to see at ease what is on your network at any time. ... "
" ... Apart from signal strength the "genie" app is brilliant as well. ... "
Overall performance
33speeds, performance, download, virgin, upload
+85%
-15%
" ... Purchased this over the D7800 as better processor and memory. ... "
" ... All devices had super quick internet speed. ... "
" ... - blazing fast even 50 feet away. ... "
" ... Now my phone consistently records speeds of circa 380Mbps on my iPhone XS which I didn’t even think was possible. ... "
" ... And this one does the job perfectly! ... - consistent download and upload speeds! ... "
" ... Great, fast and stable. ... "
" ... Overall, does the job. ... "
" ... I’m on virgin 200mb and now I get the correct speed where ever I am, Infact I now get 213mb. ... "
Price
24money, worth, price tag, worth every penny, cheapest
+67%
-33%
" ... A very worthwhile investment. ... "
" ... Well, if it didn't cost £240 it would be funny. ... Is it worth the money? ... "
" ... Very pleased and well worth the price tag. ... "
" ... really made the cost worth it!! ... "
" ... - It's not the cheapest option, but overall it seems like value for money ... "
" ... I can't really say the price is justified. ... "
" ... Perfect product worth the money and would recommend for anyone wanting a more secure WAP ... "
" ... Highly recommended if you’ve got the budget. ... "
Returns
20return, back, sent it back, send, returned
+10%
-90%
" ... First was DOA, had to request a replacement. ... Answer online is RMA for a replacement #frustrated ... "
" ... Failed outside the return window so no refund from Amazon ... "
" ... I am not able to send the item back for a refund either as I no longer have the box (with it been 2-3 weeks since I had it delivered), I thought it would work, and work fine, but it hasn't and I regret buying this, ... "
" ... I'm sending this junk back for a refund and will live with the free Virgin Superhub. ... "
" ... Amazon offered a refund or a replacement so I sent it back. ... "
" ... So the unit is being returned and an exchange unit has been requested. ... "
" ... Will be sending back soon. ... "
" ... Just wrapping it up to send back now. ... "
Features
17turn, led lights, parental, mode, extra features
+82%
-18%
" ... led lights were annoying . ... "
" ... The only way of fixing is a classic turn off, turn on. ... "
" ... Most of the features are there and work well. ... "
" ... Some great features and future proofed, pity it doesnt work. ... "
" ... Easy to use with loads of features ... "
" ... Allows for a lot of customisation ... "
" ... The extra features are great too, qos, parental control all work really well. ... "
" ... Indeed when you do along with other features the performance increase was negligible – hence not as advertised. ... "
Gaming
16games, lag, online, gamer, virgin
+94%
-6%
" ... With the Nighthawk X6, my son no longer has any lagging issues when playing fortnite. ... "
" ... My son does not complain about the XBox lagging anymore. ... "
" ... It's great seeing the bandwidth utilisation and setting priority for gaming devices. ... "
" ... Once you start to get used to the little nuances it does come together, you will see improvement in your game play. ... I am playing C.O.D WWII and we all know how frustrating the lag can be, this box of tricks can help you eradicate all the frustration, not instantly, like anything it takes a bit effort, put in the time and reap the rewards. ... "
" ... Best of all for gaming it automatically detects when games are being played and prioritises that connection making it super simple for gamers to get the best connection and not be hampered by someone else trying to hog the network. ... "
" ... The set up was a doddle and the security was pre set, though I was baffled as to where to find the gaming dashboard, apparently it's online which I found a bit odd but you don't need to have it on constantly since it's browser based and can eat the RAM, the android also has an app which is minimalist but easy to get your head around, the remote access router is fun to troll the family while your at work. ... "
" ... The level of performance for games is very high. ... "
" ... I do some casual gaming myself and so do my kids. ... "
Marketplace
11returned, item, happy, disappointed, sent it back
+45%
-55%
" ... Have returned to Amazon. ... "
" ... I made a complaint to Amazon, but as you can see they are still selling it. ... I have contacted my Lawyers. ... "
" ... Very disappointed with product. ... "
" ... Please note this doesn’t come in amazon packaging!!! ... Very poor on Amazon with it being such an expensive item!! ... "
" ... Unfortunately I can't say how disappointed I am with this product and this vendor. ... "
" ... Amazon offered a refund or a replacement so I sent it back. ... "
Internet
8speed, connection, drops, time, router
+50%
-50%
" ... The internet connection on the 2.4g connection kept informing me that there was no connection. ... "
" ... This is a very common problem with this router, just search the internet. ... "
" ... The internet drops intermittently throughout the day. ... "
" ... Internet also drops out from time to time. ... "
Controls
7turn, reset, led lights, device, button
+43%
-57%
" ... - AND its reset button simply does not work (I've read multiple forums about hard reset and I'm a tech savvy person, so not doing anything stupid here), so the router has become useless after 6 months and not fixable. ... "
" ... simply selecting the device(s) and clicking "Allow" doesn't work. ... "
Lagging
7lag, work, restarting, 2, slow
+43%
-57%
" ... After about a month the R8000 started randomly restarting several times a day. ... "
" ... Doesn't even work 90% of the time, only does for 5 mins after restart. ... "
" ... - I spent the last 2 days doing factory resets as it either becomes unavailable or get stuck in a reboot loop. ... "
" ... The operating system is a bit slow to respond but that’s perhaps not surprising, its very graphical so it going to be slow. ... "
Data reception
7speed, wifi, router, connection, 2g
+43%
-57%
" ... The 2.4g signal was rubbish it kept dropping off. ... The internet connection on the 2.4g connection kept informing me that there was no connection. ... "
" ... I then found all my 2.4G wifi devices stopped working - couldn't get to the Internet. ... "
Design
7like, pretty, everyone, design, look
+86%
-14%
" ... Looks arent to everyone's taste but I like it ... "
" ... · Large and unique design won't be for everyone ... "
" ... And it looks pretty good too! ... "
" ... Bigger than I was expecting but pleasing on the eye nonetheless. ... "
" ... The wife even said it looks better than the old one. ... "
Cables
6see, plug, cable, r9000, go
+17%
-83%
" ... Also hangs and takes a while to provide internet to my PC via the cable. ... "
" ... So in other words, they hard wire THEIR provider so you must subscribe to PureVPN. ... "
" ... Cannot see it wireless or cable connect. ... "
" ... You know, those cables we've all been using for decades, just plug them in and they work. ... "
Delivery
6time, item, delivered, well, packaged
+83%
-17%
" ... and this certainly delivered. ... "
" ... Item as described and delivered promptly. ... "
" ... This item arrived on time and was well packaged. ... "
" ... great product and ontime delivery ... "
" ... Anyway, the second unit arrived and luckily this worked perfectly. ... "
Band
5bands, band, 5ghz, 1, problem
+60%
-40%
" ... R8000P Nighthawk X6S Tri-Band AC4000 Ordered 25/9/2017. ... "
" ... Tri-band is great to split the usage across the items of the family and guests. ... "
" ... The benefit of having two 5Ghz bands and the option of smart joining them is very nice. ... "
For Running
3get
+100%
" ... I have set everything that is wireless up on 5g and is running great. ... "
" ... It took me about 10 minutes to have the R7800 up and running. ... "
" ... To put it simply this is what you get, once you get it up and running: ... "
Memory
3+100%
" ... I have connected my SSD drive with all my family photos and when we all sit by the smart TV we can watch them all on the big screen . ... "
" ... My Macbook Pro connects at nearly gigabit speeds (well not far short of) and transferring files over wifi to my NAS drive in the loft is now a breeze and takes about a quarter of the time the virgin router did on its own. ... "
" ... Purchased this over the D7800 as better processor and memory. ... "
Print Quality
3+100%
" ... I have yet to try out other features (like the print server, PC backup, etc). ... "
" ... Plus a printer. ... The Echos and printer are, by design, always connected. ... "
" ... I bought this for a small office of 10 people sharing a printer and ... "
Resolution
34k, multiple, hd, ethernet, buffering
+100%
" ... I get a consistent 433Mbps connection to the router which is more than plenty for streaming 4K content. ... "
" ... Also connected by ethernet to the new OLED TV and the streaming box to future proof for 4k. ... "
" ... I can happily game in one room, whilst HD films are being streamed in multiple others with no buffering. ... "
Video Playback
3youtube, watching, video, streaming
+67%
-33%
" ... Then start to have a few games, refer back to the video watching, it is worth seeking out how others have set the controls within this beast of a router. ... "
" ... Streaming videos and internet surfing are very snappy. ... "
Defective Delivery
3working, box
-100%
" ... Got a defective unit. ... "
" ... It is an untested refurbished product and it was not working when I tried to use it! ... "
" ... The box was not sealed ... "
Display Clarity
3like, led lights, led, kids
+67%
-33%
" ... led lights were annoying . ... "
" ... Very bright LED's, but they can all be turned off. ... "
Storage
3like, unit, look, boy, bad
+100%
" ... The unit itself does look like a Lamborghini upfront, my kids thought it was some kind of space age thing. ... "
" ... Now on to this bad boy, the AX8 is simply outstanding in its performance, build quality and overall appearance, takes up less space than the R7000, and gone are the days of flimsy antennas that could easily be knocked out of alignment. ... "
" ... The design is amazing though - like something out of space. ... "
Battery Life
3fault
-100%
" ... Then it wants to charge you money for the full version. ... "
" ... 4 hours later same thing happens. ... "
" ... This lasted 48 hours and the fault developed again. ... "
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Specifications
Connectivity
WiFi: Yes
Display
Resolution: 4K
Performance
Processor Clock: 1.7 GHz
Processor Type: Quad Core
Yes
WIFI
1.7 GHz
PROCESSOR CLOCK
Quad Core
PROCESSOR TYPE
4K
RESOLUTION