Last Updated: June 12, 2021 (Refresh Now)

Usha FP 3811 Food Processor 1000 Watt Copper Motor with 13 Accessories Premium SS Finish

Last Updated: June 12, 2021 (Refresh Now)
5.6
SCORE
/10
Total Reviews
531
Old Reviews
0
Unverified
47
Spam Test
PASS

Review Analysis - 484 recent, verified reviews

Detailed Mode
Marketplace
 96
amazon, return, defective, received, got
+15%
-85%
comment
" ...  recieved faulty product again. ... The packing was fine but the motor doesn't work.  ...  "
comment
" ...  Ordered this product and received defective motor which dint start.  ...  "
comment
" ...  Not expected from amazon they are delivering destroyed products in market.  ...  "
comment
" ...  Why is the seller selling defective pieces?  ...  "
comment
" ...  Defective Juicer module.  ...  "
comment
" ...  No exchange or return  ...  "
comment
" ...  Its a defective product. ... Returning it back.  ...  "
comment
" ...  very bad cloud tail service , delivered defective item  ...  "
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For Brands, Sellers & Businesses
Reliability
 89
motor, product, defective, 2 months, month
+11%
-89%
comment
" ...  Centrifugal juicer is not working.  ...  "
comment
" ...  I request all buyers on Amazon not buy this product from Amazon as they are selling defective products and not replacing nor picking up for return after several requests to customer care center .  ...  "
comment
" ...  Disgusting product sold by cloudtail as juicer not working ,replaced again not working  ...  "
comment
" ...  Order received but the main motor isn't working hope ill get the replacement without any issues ... Edit: got the replacement but had the same issue again worst experience with Amazon just waste of time  ...  "
comment
" ...  2 times I have changed the motor that also in 2 months.  ...  "
comment
" ...  Within just 2 months, the juicer was broken and within 5 months, jar was broken.  ...  "
comment
" ...  I buy this product but this is not working and i am backed this product but my refund is not became me and I am request you give me my refund.  ...  "
comment
" ...  Horrible juicer not working.  ...  "
Body
 73
quality, jars, cheap, material, jar
+36%
-64%
comment
" ...  Build quality is bad.  ...  "
comment
" ...  The only problem is the quality of the polycarbonate, it Breaks!!! ... The lid broke with almost no impact  ...  "
comment
" ...  The steel jars are so light and are of bad quality. ... The overall build quality was not good.  ...  "
comment
" ...  Also the lids easily break off if accidentally falls down. ... Lid of chutney jar is not tight and we have to hold it tightly.  ...  "
comment
" ...  After use when agitated in hands loose material sound coming.  ...  "
comment
" ...  I received broken lock of centrifugal juicer.  ...  "
comment
" ...  Like something is going to be broke. ... Received only one fibre part broken.  ...  "
comment
" ...  PLASTIC IS VERY CHEAP .Only thing which is working is the normal mixer and chopper .  ...  "
Usage
 54
product, demo, good, easy, use
+72%
-28%
comment
" ...  All the parts were in place and after going through the manual once, we're good to go. ... Such a good product, very easy to use and it works like a charm. ... A must for every household to make things easier.  ...  "
comment
" ...  Let's see how it goes in the long run  ...  "
comment
" ...  Easy to use and having various accessories in very good range.  ...  "
comment
" ...  All ok 👌it is multi purpose user  ...  "
comment
" ...  Best easy to use product  ...  "
comment
" ...  Good to have in our kitchen.  ...  "
comment
" ...  Easy to clean.  ...  "
comment
" ...  Over all the product is very good for domestic use.  ...  "
Body / Build Quality
 51
quality, cheap, jars, material, sturdy
+25%
-75%
comment
" ...  Top lid, processing bowl and it's two lids are made up of plastic and can easily be broken.  ...  "
comment
" ...  Worst cheap china made product .  ...  "
comment
" ...  Cheap steel and plastic components.  ...  "
comment
" ...  Build quality is bad.  ...  "
comment
" ...  Product had scratches, and one dent.  ...  "
comment
" ...  Product made of substandard material.  ...  "
comment
" ...  The plastic quality is also terrible. ... Plastic of the jars is very bad and can bend very easily. ... Only replaced, which there is no point to do because plastic quality is going to be same everywhere anyways  ...  "
comment
" ...  Material of the containers bowls juicers are very thin and poor quality  ...  "
Price
 37
worth, waste, value, value for money, product
+57%
-43%
comment
" ...  Following are few points worth noting.  ...  "
comment
" ...  Value for Money.  ...  "
comment
" ...  Worth the money.  ...  "
comment
" ...  Very good product.value for money  ...  "
comment
" ...  Overall superb value of money  ...  "
comment
" ...  Worth the money.  ...  "
comment
" ...  Value for money.  ...  "
comment
" ...  Value for money  ...  "
Marketplace / Defective Delivery
 37
defective, received, damaged, got, broken
+3%
-97%
comment
" ...  I got a machine which I was unable to switch on, and they very easily accepted that it was a defective product .  ...  "
comment
" ...  Why is the seller selling defective pieces?  ...  "
comment
" ...  I recieved broken.  ...  "
comment
" ...  One part is damaged found in box pack. ... Also box don't have any manufacturer seal on box.  ...  "
comment
" ...  Product had scratches, and one dent.  ...  "
comment
" ...  very bad cloud tail service , delivered defective item  ...  "
comment
" ...  My juicer was not working so I returned this product.  ...  "
comment
" ...  Two times product was found defective and returned back.  ...  "
Marketplace / Returns
 35
replacement, returned, product, refund, amazon
-100%
comment
" ...  We had to return  ...  "
comment
" ...  Did replacement also but the same problem was there.  ...  "
comment
" ...  Planning to return.  ...  "
comment
" ...  Get defective piece twice and after return still waiting for refund.  ...  "
comment
" ...  Returning it back.  ...  "
comment
" ...  I asked for a refund but they denied it, I believe now its time for me to file a complaint in consumer court .   ...  "
comment
" ...  and taking return inspite of several requests .   ...  "
comment
" ...  The product could be returned till 4 Nov. Now I cannot return it as it is 12 Nov.  ...  "
Usage / Ease
 34
easy, good, quality, easy to clean, user
+79%
-21%
comment
" ...  Easy to use with the help of manual or you tube.  ...  "
comment
" ...  Best easy to use product  ...  "
comment
" ...  for juice and aata its very user friendly  ...  "
comment
" ...  All ok 👌it is multi purpose user  ...  "
comment
" ...  It's easy to use, easy to clean and work friendly.  ...  "
comment
" ...  Easy to operate.  ...  "
comment
" ...  All the assembly is easy to do and undo and also easy to clean.  ...  "
comment
" ...  Such a good product, very easy to use and it works like a charm. ... A must for every household to make things easier.  ...  "
Marketplace / Marketplace
 34
product, service, usha, products, delivery
+24%
-76%
comment
" ...  Disappointed with USHA and more with AMAZON for misleading customers. ... Losing my trust with Amazon, they say item not returnable.  ...  "
comment
" ...  Sellers selling defected products in the name of Amazon great Indian sale.  ...  "
comment
" ...  Worst product i have experienced from Amazon  ...  "
comment
" ...  Edit: got the replacement but had the same issue again worst experience with Amazon just waste of time  ...  "
comment
" ...  And not response from Amazon side.  ...  "
comment
" ...  i have sent emails to usha and there is no response yet .  ...  "
comment
" ...  I purchased this product in June 2020, Everything is good except the company services.  ...  "
comment
" ...  Amazon should discontinue this product.  ...  "
Sound
 33
product, sound, noisy, much, level
+18%
-82%
comment
" ...  Very higher level of sound coming from it didnt met my expectations  ...  "
comment
" ...  Just makes little noise but that's okas for the 1000watts  ...  "
comment
" ...  It is too noisy when processor bowl used also there is some strange sound from inside motor compartment just like something loose or broken piece inside.  ...  "
comment
" ...  The noise is like a hell and not really happy with noise(too huge )  ...  "
comment
" ...  Sounds too high  ...  "
comment
" ...  After purchase only within 5 days, the weird sound started coming from the motor, Jar started licking from the bottom.  ...  "
comment
" ...  The product is making to much noise, enough that the neighbours complained  ...  "
comment
" ...  The product is making to much noise, enough that the neighbours complained  ...  "
Sound / Sound Quality
 32
product, sound, noisy, much, level
+19%
-81%
comment
" ...  After purchase only within 5 days, the weird sound started coming from the motor, Jar started licking from the bottom.  ...  "
comment
" ...  The product is making to much noise, enough that the neighbours complained  ...  "
comment
" ...  The product is making to much noise, enough that the neighbours complained  ...  "
comment
" ...  Sounds too high  ...  "
comment
" ...  Just makes little noise but that's okas for the 1000watts  ...  "
comment
" ...  The noise is like a hell and not really happy with noise(too huge )  ...  "
comment
" ...  Very higher level of sound coming from it didnt met my expectations  ...  "
comment
" ...  Sounds too high  ...  "
Food
 29
mixer, make, processor, food, even
+66%
-34%
comment
" ...  Excellent product for kneading, extracting juice, egg beater etc.  ...  "
comment
" ...  Kneading dough is a breeze. ... Perhaps it was designed keeping cake batter in mind and not flour.  ...  "
comment
" ...  Dough maker is effective, but it takes a lot of time to clean it.  ...  "
comment
" ...  Make cooking easy  ...  "
comment
" ...  This is very amazing food processor it has everything related to chopping grinding mixing and make juicer and smoothies all accessories and jars are made with good quality of plastic and steel blades are heavy and sharp the design of the food processor is compact and easy to place anywhere the motor is powerful and it’s not heavy.  ...  "
comment
" ...  Kneading dough now a easy task , just need to get used to add water in right amount and time.  ...  "
comment
" ...  Imagine I give this to my cook!  ...  "
comment
" ...  A Mixer, Grinder, Juicer, Blender, Chopper, Slicer, Dough Kneader in one.  ...  "
Marketplace / Delivery
 24
delivery, received, got, good, amazon
+46%
-54%
comment
" ...  Ordered it in spite of the flood of negative reviews because of the brand name but I was so disappointed after the product arrived.  ...  "
comment
" ...  It got damaged in few days  ...  "
comment
" ...  Ordered this product and it didn't work for the first time.  ...  "
comment
" ...  I got this product delivered in the first week of June, and its not working anymore.  ...  "
comment
" ...  Also, there were few scratches when we received the product.  ...  "
comment
" ...  I opened the product for use after 1 month.  ...  "
comment
" ...  Dislike, I got the Delivery of product on 17th November, 2020.  ...  "
comment
" ...  Received damage from bottom side  ...  "
Heating
 23
processor, working, processors, one, buy
+43%
-57%
comment
" ...  The food processor is not working  ...  "
comment
" ...  I have a very bad experience with Usha International, I bought a food processor - FP3811.  ...  "
comment
" ...  Smoke coming out of the food processer.  ...  "
comment
" ...  The food processor is not running on connecting to power.  ...  "
comment
" ...  The motor starts to get heated and emnate smoke even with short duration of use.  ...  "
comment
" ...  NO ONE SHOULD BUY USHA FOOD PROCESSOR 3811 from anywhere  ...  "
comment
" ...  Food processor and juicer are not working .  ...  "
comment
" ...  Food processor is not working.  ...  "
Performance
 19
food, working, happy, use, product
+68%
-32%
comment
" ...  We use this food processor multiple times and easy to use.  ...  "
comment
" ...  This is a good processor for the price.  ...  "
comment
" ...  Overall performance is good.  ...  "
comment
" ...  Best investment I did on this food processor. ... My mom is very happy with the functionality of this food processor.  ...  "
comment
" ...  I'm in love wd my food processor .  ...  "
comment
" ...  The performance was good  ...  "
comment
" ...  Very fast working product.  ...  "
comment
" ...  Purchased for my mother and she is happy with this processor.  ...  "
Cleaning
 16
clean, easy, work, use, time
+75%
-25%
comment
" ...  Easy to clean.  ...  "
comment
" ...  It would be great if they will provide particular brush to clean the product  ...  "
comment
" ...  The machine has a suction hold which prevents movement of machine when in operation.  ...  "
comment
" ...  Jars have a thick and smooth finish that are strong and easy to clean ... Powerful suction cups at the base of unit keeps the unit firmly secured to the countertop even while in operation  ...  "
comment
" ...  The jars are easyyyyyy to clean.  ...  "
comment
" ...  Dough maker is effective, but it takes a lot of time to clean it.  ...  "
comment
" ...  Anyone can use that food processor in your family it’s easy to clean.  ...  "
comment
" ...  It's easy to use, easy to clean and work friendly. ... Writing this review after 9 months of use and had made a lot of hard time taking dishes within fractions of time with this machine.  ...  "
Body / Storage
 15
steel, space, plastic, main, jars
+47%
-53%
comment
" ...  Within few months of use both the plastic jars - juice maker & main atta making jar both are broken.  ...  "
comment
" ...  Lid of chutney jar is not tight and we have to hold it tightly.  ...  "
comment
" ...  Material of the containers bowls juicers are very thin and poor quality  ...  "
comment
" ...  Because spare parts not available.  ...  "
comment
" ...  Items are missing  ...  "
comment
" ...  When I complained about this, I was told that you will have to buy a new top lid, which is said to cost 480 / -  ...  "
comment
" ...  The coupling teeths of three containers broken whithin a week.  ...  "
Usage / Setup
 12
product, technician, said, usha, sales service
+33%
-67%
comment
" ...  Being new product , After sales service is very poor.  ...  "
comment
" ...  The after sales service is horrible.  ...  "
comment
" ...  The technician visited after 3-4 days and said the motor has burnt and they need to replace it. ... When I called the technician again they said that all the parts come from china and it takes time.  ...  "
comment
" ...  The technician visited after 3-4 days and said the motor has burnt and they need to replace it. ... When I called the technician again they said that all the parts come from china and it takes time.  ...  "
comment
" ...  However, it was strange that after receiving the product when I have asked for the Demo to Usha then they refused. ... This is the first company where I experience that company is not willing to provide a demo for such complicated accessories.  ...  "
comment
" ...  Even after the technician visit ,the issue didn't resolve.  ...  "
comment
" ...  Centrifugal Juicer extraction is very hard to install or set. ... Also, USHA does not provide any DEMO for the product.  ...  "
comment
" ...  USHA doesn't provide demo for any of their product so very hard to understand how you are suppose to use this complicated product which things is for what .  ...  "
Body / Fit
 9
easily, break, working, time, tap
+33%
-67%
comment
" ...  Also the lids easily break off if accidentally falls down. ... Lid of chutney jar is not tight and we have to hold it tightly.  ...  "
comment
" ...  Getting smoke inside the motor of mixer grinder machine, and juice bowl tap is not fitting towards downside, tap is fitting upwards, it should fit downwards, called service center and tried everywhere but no response  ...  "
comment
" ...  1.The suction caps at the bottom come loose and machine stops working.  ...  "
comment
" ...  Which breaks when it falls.  ...  "
Body / Design
 9
sturdy, looks
+100%
comment
" ...  Product looks sturdy.  ...  "
comment
" ...  Looks great with a sturdy base.  ...  "
comment
" ...  Looks great with a sturdy base.  ...  "
comment
" ...  Good looking product  ...  "
comment
" ...  Simple and elegant looking, with powerful motor,  ...  "
comment
" ...  and have steel finish .  ...  "
Marketplace / Packing
 8
good, delivery
+75%
-25%
comment
" ...  very good packaging .  ...  "
comment
" ...  Good packing and delivery.  ...  "
comment
" ...  Packaging was very good .  ...  "
comment
" ...  The packaging was very good.  ...  "
comment
" ...  Packing is also good.  ...  "
comment
" ...  Satisfied with product packing was good  ...  "
Usage / Capacity
 7
product, good, family, easy
+100%
comment
" ...  For big family it’s good. ... For small family not advisable.  ...  "
comment
" ...  perfect appliance foe kitchen .  ...  "
comment
" ...  Good to have in our kitchen.  ...  "
comment
" ...  Over all the product is very good for domestic use.  ...  "
comment
" ...  good product for family use  ...  "
Body / Size
 7
space, easy to use, easy
+86%
-14%
comment
" ...  Compact with good body quality.  ...  "
comment
" ...  It is a compact design and can be stored in very less space.  ...  "
comment
" ...  It occupies less space and can be easily placed any where.  ...  "
comment
" ...  Very powerful overall.  ...  "
Usage / User Manual
 4
easy to use
+75%
-25%
comment
" ...  Easy to use with the help of manual or you tube.  ...  "
comment
" ...  All the parts were in place and after going through the manual once, we're good to go.  ...  "
comment
" ...  Excellent product but manual and guarantee card r missing  ...  "
Body / Comfort
 4
plastic quality, got, easily, break
-100%
comment
" ...  Citrus juicer head missing.  ...  "
comment
" ...  After use when agitated in hands loose material sound coming.  ...  "
comment
" ...  Which breaks when it falls.  ...  "
Sound / Noise Cancellation
 3
sound, product, much, lot, like
-100%
Power
 3
noisy
-100%
comment
" ...  Do not power supply not working  ...  "
comment
" ...  wasted a lot of time n energy.  ...  "
comment
" ...  not even getting power on when we have connected to power supply .   ...  "
Cut
 3
jars, blades, blade
+100%
comment
" ...  Super easy for cutting biryani onion  ...  "
comment
" ...  Blades are quite sharp and cuts almost everything.  ...  "
comment
" ...  Cutting is done very nicely .  ...  "
Calling
 3
service, jar, 2 months
+100%
comment
" ...  After several calls he said that he has received new jar from company and will deliver to us.  ...  "
comment
" ...  After several calls he said that he has received new jar from company and will deliver to us.  ...  "
comment
" ...  You can hear a click sound once locked.  ...  "
Battery
 3
+33%
-67%
comment
" ...  That too to make Dosa Batter, and Chuttney's.  ...  "
comment
" ...  Not worth the price the company has charged  ...  "

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