Last Updated: May 21, 2023 (Refresh Now)
Usha FP 3811 Food Processor 1000 Watts Copper Motor with 13 Accessories Premium SS Finish Black and Steel
Last Updated: May 21, 2023 (Refresh Now)
5.3
SCORE
/10
Total Reviews
933
Old Reviews
369
Unverified
85
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Review Analysis - 479 recent, verified reviews
Detailed Mode
Reliability
80months, stopped working, product, motor, month
+9%
-91%
" ... Product is not working ... "
" ... Failing every time and service is THE WORST ... "
" ... Product not getting started after plugin . ... "
" ... Within a year once switched had to replace and once motor had to replace . ... "
" ... Not working properly . ... "
" ... Very bad product .it stopped working after 2 days ... "
" ... First time was withing 3 months of buying. ... "
" ... We opened this product brand new two times even after replacing but it just didn’t work at all! ... "
Marketplace
77amazon, return, received, damaged, seller
+27%
-73%
" ... First of all they sent a used product. ... "
" ... Wanted to return but Amazon denied the return. ... Pathetic service of Amazon. ... "
" ... They say its not available in India and Have to import from China. ... "
" ... Product which i received is defective and packaging is worst. ... More over, as i am requesting to return this product , amazon is not responding. ... "
" ... Product sent was with defect ... "
" ... which was refused to accept . ... "
" ... Pls think twice before going for this product.better check in retail shop ... "
" ... Product came broken in pieces. ... "
Body
76jar, jars, broke, broken, parts
+24%
-76%
" ... Some parts are looselt fittedsome are still missing . ... "
" ... Not really worth going for,as after a couple of months,the lid's locking mechanism broke off! ... "
" ... After the purchase within 2 days one of the jars broke. ... Within few months of use both the plastic jars - juice maker & main atta making jar both are broken. ... "
" ... The jar broke after a few days of use. ... "
" ... There is no way that it can break like that even if it fell down. ... They came and checked and said there is no guarantee for plastic jars, I mean you are the one who provided plastic Jars and now you are saying that you can’t replace. ... It is same with the food processor jar as well, it is also cheap plastic. ... "
" ... Very Very worst plastic material Jar . ... "
" ... Easily gets scratched and even cracks easily. ... "
" ... Jar an other plastic items are not up to the mark. ... "
Usage
52usha, easy to clean, easy, demo, technician
+62%
-38%
" ... It has made my job so easy. ... "
" ... It's easy to use, easy to clean and work friendly. ... "
" ... This makes it super easy to clean. ... Jug is tall and wide making it very useful and easy to clean the bottom inside. ... They took 2-3 weeks to replace motor ((home pickup and delivery for free)) and the service guy forgot to install 1 screw on top plate. ... "
" ... This product is all in one combo and the big size of it makes it suitable for a large family ... "
" ... Easy to use ... "
" ... Makes work easy. ... "
" ... MAKES OUR ALL WORK EASY ... "
" ... It is easy to use. ... "
Marketplace / Marketplace
39amazon, seller, service, worst, delivery
+41%
-59%
" ... The pusher is missing in the box, plz send one at earliest. ... "
" ... Still we have not received support. ... "
" ... Worst product ever and worst shipping by Amazon. ... "
" ... First of all they sent a used product. ... "
" ... Please avoid this product. ... "
" ... They say its not available in India and Have to import from China. ... "
" ... Amazon refuses to help with the product bought on their platform and expects customers to chase the manufacturer get the issue resolved! ... "
" ... Looks like fake or bad quality ... "
Sound
38level, high, noisy, much, motor
+13%
-87%
" ... but too much noise when use, like khatara. ... "
" ... Since the inner portion containing screw are broken and making more noise. ... "
" ... Makes lot of noise. ... "
" ... Very noisy mixer. ... I never expected this level of noise. ... "
" ... 3.noise levels are too high than my cheaper 1k mixer. ... "
" ... It’s noise level is very high also ... "
" ... This product will not even grind tomatoes instead of being 1000w machine but surely will make noise like that one. ... "
" ... Its more noisy than expected due to lack of insulation inside its metal hull which amplifies the sound. ... "
Price
33money, waste of money, waste, cost, rs
+33%
-67%
" ... Please save your hard-earned money from investing in this product. ... "
" ... Not worth the money. ... "
" ... waste of money. ... "
" ... If you value your money then don't buy this as the after sales is a huge headache. ... "
" ... That too is irreparable by them and say buy new one for Rs.1800! ... "
" ... Waste of money I feel. ... "
" ... Not worth buying so much. ... "
" ... Not worthy for the price. ... "
Food
29dough, juicer, jar, veggies, jars
+55%
-45%
" ... so now it's working as a mixer grinder for me . ... "
" ... For slicing, grating and French fries cutting is very good. ... "
" ... Good for kneading atta . ... "
" ... A Mixer, Grinder, Juicer, Blender, Chopper, Slicer, Dough Kneader in one. ... "
" ... Perfect for atta kneading, veggies chopping,gratting etc. ... "
" ... Also got the product without the pusher in the food processor bowl ... "
" ... The food processor bowl is missing that notch. ... "
" ... Easy to use and very fast , I’m enjoying its dough making. ... "
Heating
26processor, usha, good, buy, useful
+46%
-54%
" ... We really regret that we bought this food processor . ... "
" ... Food processor will not work. ... "
" ... Food processor machine is getting over heated and when asked for replacement . ... "
" ... otherwise, this food processor has no use. ... "
" ... Usha food processor is a useless product with high price. ... "
" ... Heating issues damaged product ... "
" ... Overall it was a terrible experience for such a pricey food processor. ... "
" ... The lid of food processor broke within a month and it is not available in the market. ... "
Marketplace / Defective Delivery
24received, damaged, defective, jar, broken
+8%
-92%
" ... Received with a dent! ... "
" ... Product which i received is defective and packaging is worst. ... "
" ... Plz don’t buy it product damaged and defective ... "
" ... Product came broken in pieces. ... "
" ... 3rd time I received damaged product ... "
" ... Product damage received ... "
" ... I have purchased it today and it is a defective piece as it's motor is not working. ... "
" ... Very very bad experience,first ordered from cloudtail seller the main unit motor was not working placed a replacement order and again received defective piece ... "
Cleaning
24clean, cleaning, jar, easy to use, difficult to clean
+54%
-46%
" ... CLEAN DESIGN: The design of jars is super clean with minimal features /ridges for extra strength. ... This makes it super easy to clean. ... Jug is tall and wide making it very useful and easy to clean the bottom inside. ... "
" ... Product is Excellent, only one or two design mistake like juicer pulp collect jar edge mold having gaps where pulp stuck in there hence little tricky to clean. ... "
" ... Easy to clean, affordable as I got it for less than 8k in offer. ... "
" ... Each part dismantles so great ease of cleaning ... "
" ... Sturdy, build quality is good and very easy to clean as the components are big and spacious for hands to reach places ... "
" ... Also, you can clean it easily and is a complete package for kitchen needs. ... "
" ... It's easy to use, easy to clean and work friendly. ... Writing this review after 9 months of use and had made a lot of hard time taking dishes within fractions of time with this machine. ... "
" ... Other than that easy to use and clean. ... "
Marketplace / Delivery
17received, delivery, delivered, day, next
+41%
-59%
" ... Today is the delivery day and when I about to use it see this is not working. ... "
" ... Received with a dent! ... "
" ... Got the big jar defected, kindly check once received the item ... "
" ... I tried contacting Amazon when the product was delivered as the juicer jar was broken but they were not reachable. ... "
" ... We were out of station at the time of delivery on 21st August. ... "
" ... The Seller has emailed me to courier the product back. ... "
" ... Product damage received ... "
" ... I left a complaint on 24 June for the same but the jaar was still not delivered or no intimation from there side. ... "
Size
16fit, juicer, main, missing, fell
+25%
-75%
" ... The juicer jar has a crack and the mouth cap wouldn't fit. ... "
" ... After 1 st use of centrifugal juicer the screw came out ... "
" ... Jar screw is not at all good for rotation. ... "
" ... Small jar, small cutting jar, everything got small. ... "
" ... To use the main bowl attachment is another difficult task it won't fit right away. ... "
" ... Second issue my one of the jar locking plate was slightly chipped off. ... "
" ... Not really worth going for,as after a couple of months,the lid's locking mechanism broke off! ... "
" ... The ABS main Jar broken just fell down from kitchen shelf. ... "
Marketplace / Returns
16replacement, want, since, replaced, replace
+6%
-94%
" ... Checking if I can return. ... "
" ... The return process is a nightmare where they toggle between the seller and Amazon's Customer Rep. ... "
" ... I need to return the item ... "
" ... The product is good but I received a broken juicer jar which was noticed after the return date. ... "
" ... which was refused to accept . ... "
" ... Wanted to return but Amazon denied the return. ... "
" ... I want to return it ... "
" ... AND RETURN TIME ALSO OVER. ... "
Performance
13food, like, job, buying, performance
+46%
-54%
" ... I have purchased five months before this processor. ... "
" ... Its not worth buying such an expensive food processor. ... "
" ... Knob for adjusting speed broke. ... "
" ... Its the worst food processor. ... "
" ... Processor is defective . ... "
" ... This is a very cheap and low quality food processor. ... "
Features
12lock, feature, start, safety, really
+67%
-33%
" ... Thus the safety switch remains disengaged. ... "
" ... Really a very good product, nice looking, superb safety features smooth operating. ... "
" ... With all the add ons and the features, this really refuces your burden in kitchen. ... "
" ... Super classy looks, so many features, easy to function, very sturdy. ... "
" ... Its powerful motar is the best feature ... "
" ... Good product with all required features ... "
Design
11looks, product, like, quality, nice
+91%
-9%
" ... - New fresh design. ... "
" ... Super classy looks, so many features, easy to function, very sturdy. ... "
" ... Very nice and beautiful look ... "
" ... The finish is nice. ... "
" ... Print on the mixer is gone ... "
" ... Best design so far . ... "
" ... Product looks sturdy. ... "
Calling
7call, made, customer, visit, return
-100%
" ... Literally their technicians ignore the customer calls . ... "
" ... when I switch on unfortunately it didnt start only .wanna a urgent replay or call .very disappointed ... "
" ... The return pickup was not made in spite of making daily calls at customer service for return pick up, but no use ... "
" ... They hang up in the middle of the call. ... "
" ... Device is not working from last month and no amount of calls and escalations helped. ... "
" ... I have made desperate 20 calls to callcenter and everytime they assure someone will visit to fix it. ... "
" ... then again i called them few times and they disconnected the calls, and during claimed internal transfer of call . ... "
Marketplace / Packing
6packaging, well, unhappy, packed, good
+67%
-33%
" ... Recieved on time, well packed. ... "
" ... Product is very good packed. ... "
" ... Very good product, well packaged ... "
" ... It was packed so well . ... "
Marketplace / Original Product
5quality, looks, like, customer care
+20%
-80%
" ... I felt cheated. ... "
" ... However don't go with name, product is manufactured in China. ... "
" ... Missing part not useable ... "
" ... Looks like fake or bad quality ... "
Blend
5ginger, garlic
+40%
-60%
" ... Food processor does not blend smoothly ... "
" ... 5)Does not blend Chutney/ginger garlic paste properly ... "
" ... Also the one of blending jar is leaking now. ... "
Marketplace / Product As Described
4+100%
" ... Please see the above pictures. ... "
" ... Every thing is as good as described. ... "
" ... Same as described. ... "
" ... The pic is taken from the website. ... "
Cut
4cut, spindle, even, blade, vegetables
+25%
-75%
" ... The only reason I cut a star is because the spindle is made of plastic and prone to breakage - even on normal usage. ... "
" ... 7th day of purchase the SPINDLE broke while cutting a Potato yeah that shows how bad the Quality of this Product is. ... "
" ... Small jar, small cutting jar, everything got small. ... "
Battery
4warranty, one, new, company, buy
+25%
-75%
" ... It waste 50 % of the juice. ... "
" ... After warranty because of high cost company charging, no option but to buy new one from different brand ... "
" ... While grinding dosa batter suddenly smoke coming out from the motor. ... "
Dry
3grinding
+67%
-33%
" ... Excellent to make smoothies, grind wet n dry masalas, cutting - no words to say - onions, tomatoes, cabbage, especially your greens (bhaaji) - all are cut so perfectly and neatly and with in 3 pulses. ... "
" ... Its powerful 1000W motor can even grind turmeric, salt pies, dry coconut in one run. ... "
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