Last Updated: March 4, 2021 (Refresh Now)

Usha FP 3811 Food Processor 1000 Watt Copper Motor with 13 Accessories Premium SS Finish

Last Updated: March 4, 2021 (Refresh Now)
5.4
SCORE
/10
Total Reviews
381
Old Reviews
0
Unverified
36
Spam Test
PASS

Review Analysis - 345 recent, verified reviews

Detailed Mode
Product Reliability
 59
product, motor, defective, month, replacement
+10%
-90%
comment
" ...  It got broken within a month.  ...  "
comment
" ...  They're not responding till now.  ...  "
comment
" ...  It's not even working .  ...  "
comment
" ...  It is not working  ...  "
comment
" ...  Motor is not working.  ...  "
comment
" ...  Later, after a month from purchase motor of main unit found defective. ... Again, they forced me to get it repaired. ... Now, it's just one and half month from last repair there is again some issue with main unit.  ...  "
comment
" ...  Order received but the main motor isn't working hope ill get the replacement without any issues ... Edit: got the replacement but had the same issue again worst experience with Amazon just waste of time  ...  "
comment
" ...  I opened the product for use after 1 month.  ...  "
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For Brands, Sellers & Businesses
Build Quality
 36
plastic, material, cheap, jars, build
+31%
-69%
comment
" ...  Also the lids easily break off if accidentally falls down.  ...  "
comment
" ...  And please also be aware the the metal body already started rusting.  ...  "
comment
" ...  Which breaks when it falls. ... 2) And if it is made of Polycarbonate unbreakable thing then how is it broken?  ...  "
comment
" ...  The only problem is the quality of the polycarbonate, it Breaks!!! ... The lid broke with almost no impact  ...  "
comment
" ...  Product had scratches, and one dent.  ...  "
comment
" ...  The plastic quality is also terrible. ... Plastic of the jars is very bad and can bend very easily. ... Only replaced, which there is no point to do because plastic quality is going to be same everywhere anyways  ...  "
comment
" ...  Product had scratches, and one dent.  ...  "
comment
" ...  Quality of plastic is so cheap.  ...  "
Returns
 29
product, returned, window, replacement, nov
-100%
comment
" ...  I returned the product.second time  ...  "
comment
" ...  and taking return inspite of several requests .   ...  "
comment
" ...  DO NOT BUY THIS, BAD AMAZON SERVICE TO START WITH,i called in a for a return ,and finally got to know it can not be returned,so i asked for replacement since the geinger is not ipto the mark with compared to my 400 watt 5 year old.mixie,snd the call center guy hung the call.on top of it he said product feom usha is not good thats the best this processor can give even if i replace  ...  "
comment
" ...  This product cant be returned also.  ...  "
comment
" ...  So initiated return.  ...  "
comment
" ...  Also there is no return policy. ... The product can only be exchanged.  ...  "
comment
" ...  Had to return the product.  ...  "
comment
" ...  On reporing amazon issued replacement  ...  "
Defective Delivery
 27
defective, received, replacement, opened, item
+4%
-96%
comment
" ...  Product had scratches, and one dent.  ...  "
comment
" ...  Also, there were few scratches when we received the product.  ...  "
comment
" ...  Why is the seller selling defective pieces?  ...  "
comment
" ...  I opened the product for use after 1 month.  ...  "
comment
" ...  It got damaged in few days  ...  "
comment
" ...  This product turned out to be defective.  ...  "
comment
" ...  One part is damaged found in box pack. ... Also box don't have any manufacturer seal on box.  ...  "
comment
" ...  Received defective product it's not working  ...  "
Price
 26
value for money, waste, value, product, worth
+62%
-38%
comment
" ...  Quality is good as compared to others in this range.  ...  "
comment
" ...  Easy to use value for money  ...  "
comment
" ...  Value for Money.  ...  "
comment
" ...  Value for money  ...  "
comment
" ...  Very good product.value for money  ...  "
comment
" ...  Worth the money.  ...  "
comment
" ...  Value for money  ...  "
comment
" ...  got at a great price .  ...  "
Ease of Use
 25
easy, good, use, product, clean
+80%
-20%
comment
" ...  Thickness good and easy use.  ...  "
comment
" ...  Loved the product, easy to use,great quality of materials .but expensive!  ...  "
comment
" ...  Such a good product, very easy to use and it works like a charm. ... A must for every household to make things easier.  ...  "
comment
" ...  It's good and easy to use  ...  "
comment
" ...  Easy to use.  ...  "
comment
" ...  It is good looking n easy to use n easy to clean  ...  "
comment
" ...  Easy to clean.  ...  "
comment
" ...  Best easy to use product  ...  "
Marketplace
 25
product, delivery, usha, service, products
+20%
-80%
comment
" ...  Disappointed with Usha product and Amazon service.  ...  "
comment
" ...  Amazon should discontinue this product.  ...  "
comment
" ...  Please don't get attracted to deals provided by amazon.  ...  "
comment
" ...  I am planning to escalate this issue with Amazon .  ...  "
comment
" ...  Not expected from amazon they are delivering destroyed products in market.  ...  "
comment
" ...  So I suggest not buy from Amazon they don't know about the product which they sell to customer and after that you suffered lot regarding refund and all .  ...  "
comment
" ...  On reporing amazon issued replacement  ...  "
comment
" ...  Disappointed with USHA and more with AMAZON for misleading customers. ... Losing my trust with Amazon, they say item not returnable.  ...  "
Sound Quality
 20
product, noisy, sound, makes, good
+20%
-80%
comment
" ...  Sometimes sound very strange while operating.  ...  "
comment
" ...  Makes alot of noise even while doing the basic operations .  ...  "
comment
" ...  Just makes little noise but that's okas for the 1000watts  ...  "
comment
" ...  After unboxing, there is loose screw sound inside the main machine.  ...  "
comment
" ...  The product is making to much noise, enough that the neighbours complained  ...  "
comment
" ...  Excessive noise while operation  ...  "
comment
" ...  So much noisy .  ...  "
comment
" ...  Not a good product make too much noise  ...  "
Delivery
 19
delivery, received, amazon, opened, good
+47%
-53%
comment
" ...  It got damaged in few days  ...  "
comment
" ...  Ordered this product and it didn't work for the first time.  ...  "
comment
" ...  Invoice not received  ...  "
comment
" ...  Also box don't have any manufacturer seal on box.  ...  "
comment
" ...  Also, there were few scratches when we received the product.  ...  "
comment
" ...  I opened the product for use after 1 month.  ...  "
comment
" ...  I got this product delivered in the first week of June, and its not working anymore.  ...  "
comment
" ...  Opened the package, plugged it in and the freakin product DOES NOT WORK !!!!!  ...  "
Heating
 18
processor, working, one, buy
+50%
-50%
comment
" ...  Will not recommend this food processor at all.  ...  "
comment
" ...  I have a very bad experience with Usha International, I bought a food processor - FP3811.  ...  "
comment
" ...  NO ONE SHOULD BUY USHA FOOD PROCESSOR 3811 from anywhere  ...  "
comment
" ...  Food processor and juicer are not working .  ...  "
comment
" ...  Smoke coming out of the food processer.  ...  "
comment
" ...  The food processor is not working  ...  "
comment
" ...  Very bad food processor .  ...  "
comment
" ...  The main unit of the food processor is not working at all  ...  "
Baking
 16
mixer, kneading, vegetables, make, bowl
+69%
-31%
comment
" ...  Make cooking easy  ...  "
comment
" ...  Slicing vegetables, kneading dough, juicing,mixing, grinding everything can be done in a minute now.  ...  "
comment
" ...  Kneading dough is a breeze.  ...  "
comment
" ...  The blades are numerous , especially to handle the Indian style of cooking.  ...  "
comment
" ...  Kneading dough now a easy task , just need to get used to add water in right amount and time.  ...  "
comment
" ...  Excellent product for kneading, extracting juice, egg beater etc.  ...  "
comment
" ...  There are 5 containers in total, that includes two big bowl jars, one for slicing, kneading and one for juicing.  ...  "
comment
" ...  Mixer grinder,juicer,citrus juicer , fp bowl .  ...  "
Overall performance
 11
food, product, mixer
+64%
-36%
comment
" ...  Very fast working product.  ...  "
comment
" ...  Best investment I did on this food processor. ... My mom is very happy with the functionality of this food processor.  ...  "
comment
" ...  Super food processor  ...  "
comment
" ...  The performance was good  ...  "
comment
" ...  Overall performance is good.  ...  "
comment
" ...  I'm in love wd my food processor .  ...  "
comment
" ...  Excellent food processor.  ...  "
Cleaning
 11
easy to clean, easy, takes, n, makes
+73%
-27%
comment
" ...  It would be great if they will provide particular brush to clean the product  ...  "
comment
" ...  It is good looking n easy to use n easy to clean  ...  "
comment
" ...  Jars have a thick and smooth finish that are strong and easy to clean  ...  "
comment
" ...  Easy to clean.  ...  "
comment
" ...  The jars are easyyyyyy to clean.  ...  "
comment
" ...  All the assembly is easy to do and undo and also easy to clean.  ...  "
comment
" ...  Dough maker is effective, but it takes a lot of time to clean it.  ...  "
Storage
 11
thin, quality, poor, material
+45%
-55%
comment
" ...  Lid of chutney jar is not tight and we have to hold it tightly.  ...  "
comment
" ...  Material of the containers bowls juicers are very thin and poor quality  ...  "
comment
" ...  Because spare parts not available.  ...  "
comment
" ...  Items are missing  ...  "
comment
" ...  When I complained about this, I was told that you will have to buy a new top lid, which is said to cost 480 / -  ...  "
comment
" ...  The coupling teeths of three containers broken whithin a week.  ...  "
Setup
 10
product, usha, service, youtube, technician
+40%
-60%
comment
" ...  The after sales service is horrible.  ...  "
comment
" ...  The technician visited after 3-4 days and said the motor has burnt and they need to replace it. ... When I called the technician again they said that all the parts come from china and it takes time.  ...  "
comment
" ...  However, it was strange that after receiving the product when I have asked for the Demo to Usha then they refused. ... This is the first company where I experience that company is not willing to provide a demo for such complicated accessories.  ...  "
comment
" ...  Even after the technician visit ,the issue didn't resolve.  ...  "
comment
" ...  Centrifugal Juicer extraction is very hard to install or set. ... Also, USHA does not provide any DEMO for the product.  ...  "
comment
" ...  USHA doesn't provide demo for any of their product so very hard to understand how you are suppose to use this complicated product which things is for what .  ...  "
Food Items
 8
make, even, takes, clean, chips
+63%
-38%
comment
" ...  Make cooking easy  ...  "
comment
" ...  It saved lots of my time in chopping vegetables and making dough for roti  ...  "
comment
" ...  Perhaps it was designed keeping cake batter in mind and not flour.  ...  "
comment
" ...  Dough maker is effective, but it takes a lot of time to clean it.  ...  "
Fit
 8
break, working, time, tap, plastic quality
+25%
-75%
comment
" ...  Also the lids easily break off if accidentally falls down. ... Lid of chutney jar is not tight and we have to hold it tightly.  ...  "
comment
" ...  Getting smoke inside the motor of mixer grinder machine, and juice bowl tap is not fitting towards downside, tap is fitting upwards, it should fit downwards, called service center and tried everywhere but no response  ...  "
comment
" ...  1.The suction caps at the bottom come loose and machine stops working.  ...  "
comment
" ...  Which breaks when it falls.  ...  "
Packing
 7
good, delivery
+71%
-29%
comment
" ...  Good packing and delivery.  ...  "
comment
" ...  Packaging was very good .  ...  "
comment
" ...  The packaging was very good.  ...  "
comment
" ...  Packing is also good.  ...  "
comment
" ...  Satisfied with product packing was good  ...  "
Ease of Cleaning
 7
easy, clean, n, good, easy to use
+86%
-14%
comment
" ...  It is good looking n easy to use n easy to clean  ...  "
comment
" ...  Jars have a thick and smooth finish that are strong and easy to clean  ...  "
comment
" ...  Easy to clean.  ...  "
comment
" ...  The jars are easyyyyyy to clean.  ...  "
comment
" ...  All the assembly is easy to do and undo and also easy to clean.  ...  "
Capacity
 6
product, good, family, easy
+100%
comment
" ...  For big family it’s good. ... For small family not advisable.  ...  "
comment
" ...  perfect appliance foe kitchen .  ...  "
comment
" ...  Good to have in our kitchen.  ...  "
comment
" ...  Over all the product is very good for domestic use.  ...  "
comment
" ...  good product for family use  ...  "
Size
 5
space, easy
+80%
-20%
comment
" ...  It is a compact design and can be stored in very less space.  ...  "
comment
" ...  It occupies less space and can be easily placed any where.  ...  "
comment
" ...  Very powerful overall.  ...  "
Design
 4
+100%
comment
" ...  Looks great with a sturdy base.  ...  "
comment
" ...  Simple and elegant looking, with powerful motor,  ...  "
comment
" ...  and have steel finish .  ...  "
Comfort
 4
easily, break
-100%
comment
" ...  Citrus juicer head missing.  ...  "
comment
" ...  After use when agitated in hands loose material sound coming.  ...  "
comment
" ...  Which breaks when it falls.  ...  "
User Manual
 3
+67%
-33%
comment
" ...  All the parts were in place and after going through the manual once, we're good to go.  ...  "
comment
" ...  Excellent product but manual and guarantee card r missing  ...  "
Software Platform
 3
support, html5, browser
-100%
comment
" ...  Your browser does not support HTML5 video.  ...  "
comment
" ...  Your browser does not support HTML5 video.  ...  "
comment
" ...  Your browser does not support HTML5 video.  ...  "
Apps
 3
support, html5, browser
-100%
comment
" ...  Your browser does not support HTML5 video.  ...  "
comment
" ...  Your browser does not support HTML5 video.  ...  "
comment
" ...  Your browser does not support HTML5 video.  ...  "
Hair
 3
jars, blades, blade
+100%
comment
" ...  Super easy for cutting biryani onion  ...  "
comment
" ...  Blades are quite sharp and cuts almost everything.  ...  "
comment
" ...  Cutting is done very nicely .  ...  "
Suction
 3
machine
+67%
-33%
comment
" ...  Powerful suction cups at the base of unit keeps the unit firmly secured to the countertop even while in operation  ...  "
comment
" ...  The machine has a suction hold which prevents movement of machine when in operation.  ...  "
Battery Life
 3
+33%
-67%
comment
" ...  That too to make Dosa Batter, and Chuttney's.  ...  "
comment
" ...  Not worth the price the company has charged  ...  "

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