Last Updated: July 27, 2021 (Refresh Now)
Sony WI XB400 Wireless Extra Bass in Ear Headphones with 15 Hours Battery Life Quick Charge Magnetic Earbuds Tangle Free Cord Bluetooth Ver 5 0 Headset with Mic for Phone Calls Blue
Last Updated: July 27, 2021 (Refresh Now)
7.2
SCORE
/10
Total Reviews
999
Old Reviews
0
Unverified
46
Spam Test
PASS
393.7 meters
SIZE
Yes
BLUETOOTH
Review Analysis - 953 recent, verified reviews
Detailed Mode
Sound
342sound, quality, sound quality, noise, music
+86%
-14%
" ... Sound quality is very good. ... "
" ... Bass quality is upto the mark. ... "
" ... -Sound quality of music is amazing . ... good bass and well balanced. ... Best if your main purpose is to hear good bass music. ... "
" ... Supper awesome bass, just one thing that they should have included some sort of switching Button between devices. ... Noise cancellation (reduction) works well too. ... I use it for listening music and for office meetings. ... You can feel sony's sound clarity and quality 🤗😇 ... "
" ... Great earphones with good sound quality and bt range ... "
" ... Bass is good as usually Sony does, ... "
" ... Quality of Earphones is good, & sound Quality Is Good enough at this price. ... "
" ... Masterpiece in Sound Quality. ... "
Sound / Sound Quality
217quality, music, sound quality, sony, battery
+88%
-12%
" ... Its still working like new one as battery backup and sound quality its too awesome ... "
" ... sound quality is the best ... "
" ... I love SONY products, N Best sound quality ... "
" ... Sound Quality is good. ... "
" ... Sound quality is good. ... can hear clearly when the music is on . ... "
" ... super sound quality. ... "
" ... It has got a great bass with crystal clear audio as well as a great battery life. ... "
" ... Exordinary sound quality . ... All vocals are clear and stereo effect are awesome. ... Sony fans only know the sony earphones sound quality . ... "
Sound / Bass
165quality is good, sound and bass, noise cancellation, lovers, sound
+88%
-12%
" ... Super bass quality ... "
" ... Sound & base quality is superb. ... "
" ... Sound clarity is good, bass is OK (not that great which they are claiming). ... "
" ... Bass is good as usually Sony does, ... "
" ... Sound quality is good and bass quality is ok ... "
" ... Bass quality too good, battery backup excellent,easy to carry ... "
" ... Bass is mass and balanced ... "
" ... Bass us awesome . ... "
Battery
123life, backup, charging, sound quality, charge
+77%
-23%
" ... Battery backup is very nice. ... "
" ... Baterry life the best ... "
" ... Battery is good, continuous play 10hrs ... "
" ... Battery backup is good as it is mentioned. ... But fast charging also took much time to make 100%. ... "
" ... Battery life is good. ... Charging is quick. ... "
" ... Excellent, battery life and sound quality . ... "
" ... -Good battery life ... "
" ... Good for casual listening, good battery backup. ... "
Body
87neck, ears, build quality, material, poor
+45%
-55%
" ... not fitting properly ... "
" ... Except for the build quality. ... It's build quality is so poor that after one week of usage . ... starts to crack. ... It's poor material starts to dry up and wire at the joint starts cracking and you'll literally be able to see the copper wire . ... And that is not it, Whole earpiece gets scratches easily as they have used poor quality "rubberized texture", infact rubber cover over it's button got several cuts . ... But sadly encased in poor choice of material. ... "
" ... Surely slip from neck no u shape neck bend has been given . ... "
" ... Recieved a duplicated one i guess , no quality in sound ,and seal broken . ... "
" ... But all the time need to be extra careful for handling. ... "
" ... However, I can't defend the build quality ... It feels very cheap at some parts ... After a month of use I've noticed a clicking sound from the right earbud whenever I try to move my jaw and when I'am on the stairs,pretty sure there's some fitting loose in there. ... "
" ... Not comfortable in ear, it's hurting using after some time ... "
" ... It heart my mind and ears . ... "
Price
78worth, range, money, sony, best
+74%
-26%
" ... But It's worth buying. ... "
" ... All are good but cost is high choose MI is better. ... "
" ... Thought Sony headphones at 1/3rd of additional price would offer better quality. ... Disappointed that neither audio not product quality matches the price. ... "
" ... One of the super products of sony in this price range. ... "
" ... Worth the money ... "
" ... Good Quality Product…Worth buy it . ... "
" ... Definitely worth it for this price ... "
" ... Value of money ... "
Connectivity
65connectivity, connect, range, earphone, disconnect
+43%
-57%
" ... I guess the connectivity has very serious problems. ... "
" ... The bluetooth connectivity is lost in couple of calls and battery drains out to 70% automatically. ... "
" ... When u offer a Bluetooth range of 10 metres try to provide atleast 8 meters . ... "
" ... Bluetooth connectivity issue & Bluetooth signal light not working/displaying properly.i was fan of Sony brand, now I will not buy products in future. ... "
" ... The only issue is the charging port cover is very flimsy ... "
" ... Bluetooth was not connecting. ... Tried to pair with different devices. ... "
" ... And this one sometimes disconnects on its own and paring sometimes makes us frustration ... "
" ... Fruad hai product after 7 days bluetooth not working ... "
Reliability
61months, year, stopped working, usage, month
+34%
-66%
" ... The product malfunctioned in exactly one month. ... "
" ... Left piece does not work with videos, only right part is working. ... "
" ... I bought OnePlus headphones few months back at 1800 INR and it stopped working after two months of usage. ... "
" ... One side of the earphones started giving issues after 3 months and completely died after 5 montha. ... "
" ... Initially it worked just fine but after 2 weeks it has stopped showing up on bluetooth on any of my devices. ... "
" ... It stopped working after that. ... I used them for sometime and again they stopped working. ... They want me to rush their svc the day it stops working asap. ... "
" ... After few days it goes down. ... "
" ... I bought tis product last year june . ... "
Body / Comfort
49neck, ears, sound quality, slips, pain
+45%
-55%
" ... Its earbuds hard.giving pain in ear. ... "
" ... Useless product because the next band never stays in position and it always moves around your next which feels uncomfortable so Don’t but This for 100 percent sure…just buy Sony’s m3 or m4 products because one can’t be returned once you buy it so think before buying it ... "
" ... Only problem is it is a bit rough on ears, not much comfortable for long hours. ... "
" ... You can't Bench press wearing these, since they would fall off due to lack of rigidity. ... "
" ... So you neend to hold the phone in your hand and talk. ... "
" ... not good interms of quality and it is slipping from neck design is very bad . ... "
" ... Doesn't fit well in ear ... "
" ... On the third month the rubber part of the earbud and button are came apart, One side of the headphones is not working after the 11th month. ... "
Connectivity / Bluetooth
47connectivity, range, earphone, pairing, bt
+45%
-55%
" ... Bluetooth was not connecting. ... "
" ... The bluetooth connectivity is lost in couple of calls and battery drains out to 70% automatically. ... "
" ... Low volume , difficult pairing , unclear audio . ... "
" ... Bluetooth connectivity issue & Bluetooth signal light not working/displaying properly.i was fan of Sony brand, now I will not buy products in future. ... "
" ... When u offer a Bluetooth range of 10 metres try to provide atleast 8 meters . ... "
" ... Don't buy bluetooth use a wired earphone ... "
" ... bluetooth connected but after same time sound doesn't come to the earphone . ... "
" ... Fruad hai product after 7 days bluetooth not working ... "
Calling
45voice, calls, calling, mic, music
+36%
-64%
" ... When it gets connected to any device then there lot of voice disconnections, we cant hear properly . ... "
" ... The voice is not clear over calls and online meetings. ... "
" ... I don't know exact the quality of this bluetooth, because I have received used piece and which is having issue ,voice is not clear , noise cancellation not working , mic also not working properly , disconnecting issue . ... "
" ... The microphone sucks, everybody on the other line of a call will get frustrated by this. ... "
" ... Callers can't hear what the speaker speaks ... "
" ... Microphone is poor to catch voice and you might have lots of fights with your lover if you romance on phone while talking on this. ... "
" ... They also slide easily if you only have one earphone in (usually when you are attending a call). ... "
" ... Even after replacement of the product same problem happens whenever I talk on whatsapp and messanger voice are inaudible. ... "
Marketplace
41product, return, delivery, thanks, thank
+29%
-71%
" ... However, it's written it can be used at a distance of 10 meters, which is fake. ... "
" ... Received defective piece. ... "
" ... And the biggest problem is u can’t get the money back it will only exchange: ... "
" ... worst products i have bye in my life from Amazon . ... "
" ... Amazon should not deal with. ... "
" ... This occurs after 10 days of purchase and return window is also closed. ... "
" ... Manufacturing is not good after some days of use automatically they r getting in damaged condition by side by side alternately . ... "
" ... The item I received is very old stock. ... "
Sound / Noise Cancellation
40cancellation, sound quality, bass, noise cancellation, sound quality noise
+75%
-25%
" ... There is NO noise cancellation. ... "
" ... No noise cancellation. ... "
" ... Noise cancellation feels pretty good to me. ... "
" ... Very good sound and bass but noise cancellation it’s ok ... "
" ... Sound quality: very rich sound with good bass and partial noise cancellation effect. ... "
" ... The noise cancellation is decent. ... "
" ... Clean sound and xb is amazing but noise cancellation doesn't seem work well. ... "
" ... No noise cancellation. ... "
Usage
34running, easy, volume, press, buttons
+41%
-59%
" ... And that is not it, Whole earpiece gets scratches easily as they have used poor quality "rubberized texture", infact rubber cover over it's button got several cuts . ... "
" ... When you connect them, the Sony WI-XB400 does not turn off automatically, and you must press the pause button on your phone to stop the music. ... "
" ... Low volume , difficult pairing , unclear audio . ... "
" ... The buttons are covered with a rubber material which will get streched in weeks and get removed. ... "
" ... Gamming experience was very bad for the games like PUBG moile & COD, the footsteps of enemies can't be heared properly. ... "
" ... Living with this device. ... "
" ... Switch is not active . ... "
" ... Walking running is difficult in this ... "
Battery / Charging
28charge, quick, red light, battery, life
+71%
-29%
" ... the build quality very well and the sound is clear and superb bass and charging capacity very well . ... "
" ... Charges quickly (type-c) ... "
" ... long time Battery backup and usb c is the advantage. ... "
" ... do not leave the headphone on charge while night. ... "
" ... Quick Bettery charge ... "
" ... Very nice, but charger coat leanth is very small. ... "
" ... Its battary life is so good that you only need to charge it once in 2 days ... "
" ... Charging speed/heating: 9.5/10 ... "
Body / Build Quality
27material, poor, rubber, neck, wire
+26%
-74%
" ... Recieved a duplicated one i guess , no quality in sound ,and seal broken . ... "
" ... Except for the build quality. ... It's build quality is so poor that after one week of usage . ... starts to crack. ... It's poor material starts to dry up and wire at the joint starts cracking and you'll literally be able to see the copper wire . ... And that is not it, Whole earpiece gets scratches easily as they have used poor quality "rubberized texture", infact rubber cover over it's button got several cuts . ... But sadly encased in poor choice of material. ... "
" ... But the used material quality is poor . ... "
" ... The outer rubber is completely damaged. ... "
" ... The only issue is the charging port cover is very flimsy ... "
" ... Don't but this material worst . ... "
" ... However, I can't defend the build quality ... It feels very cheap at some parts ... "
" ... The worst thing is built quality. ... Cover used over earpiece is ver shaky and getting broken or tear off from 6 months of use and now it looks very ugly. ... "
Connectivity / Device Compatibility
26connect, disconnect, pairing, mobile, disconnected
+38%
-62%
" ... Dont get auto connected once disconnected ... "
" ... Tried to pair with different devices. ... "
" ... Even during class even though phone says its connected to Bluetooth no sound in device it won't disconnect unless Bluetooth in phone is turned off. ... i use Samsung galaxy s10. ... And also have owned multiple Bluetooth devices. ... And problem not with phone and with device. ... "
" ... Not good sound quality with connecting to laptop and mobile . ... "
" ... If I had known better, I would have gone with the OnePlus Bullets Wireless Z. ... "
" ... Done un-paring and re-pairing. ... "
" ... Initially it worked just fine but after 2 weeks it has stopped showing up on bluetooth on any of my devices. ... "
" ... And this one sometimes disconnects on its own and paring sometimes makes us frustration ... "
Marketplace / Marketplace
23thanks, product, sony, original, thank
+39%
-61%
" ... The second part is that the product sold is not original one. ... The emails that I wrote on cs-reply@amazon.in were replied saying "We have not received your email" Funny and Irritating at the same time. ... "
" ... Amazon service is also pathetic. ... "
" ... It is not original. ... "
" ... That’s disgusting that I’ve been the amazon customer since 2014 but still they are saying this kind of things. ... "
" ... Frankly, this is feels like a fake Sony. ... "
" ... SEAL WAS TAMPERED: FRAUD SELLER ... "
" ... I explained everything to Amazon but Unlike Amazon not accept to return this product so pls don’t bye this product. ... "
" ... Recived sony wx-400 not a genuine product. ... "
Body / Fit
22properly, magnet, ears, neck, fitting
+50%
-50%
" ... The term extra bass in product name is total sham and magnets on ear buds are just a formality (they doesnt hold it together). ... "
" ... So you neend to hold the phone in your hand and talk. ... "
" ... Doesn't fit well in ear ... "
" ... not fitting properly ... "
" ... They just won't stay in place. ... "
" ... It slips down ... "
" ... Magnets are very weak, practically useless. ... Joining magnetic earbuds doesn't pause the music, it keeps playing. ... "
" ... the magnet is not strong enough to hold the earbuds tight together, and also doesn’t pause ur song . ... "
Usage / Controls
13volume, press, buttons, turn, pause
+23%
-77%
" ... Wont play any sound wont respond to button press just a beep would come and i had to turn off Bluetooth on my phone to disconnect only then it would turn off or on. ... "
" ... And that is not it, Whole earpiece gets scratches easily as they have used poor quality "rubberized texture", infact rubber cover over it's button got several cuts . ... "
" ... Also has some issues with volume control in my IPhone 7. ... Instead have to use the volume buttons on the earphones. ... "
" ... Switch is not active . ... "
" ... 1) 7/10 times it's button don't respond ... "
" ... When you connect them, the Sony WI-XB400 does not turn off automatically, and you must press the pause button on your phone to stop the music. ... "
" ... Low volume , difficult pairing , unclear audio . ... "
" ... The buttons are covered with a rubber material which will get streched in weeks and get removed. ... "
Network
12connectivity, range, room, issue, drops
+25%
-75%
" ... It's connection breaks withing few feets. ... "
" ... for me divice was getting disconnected even within 4 meters . ... "
" ... This device regularly drops connection between the call, even if i am like 3-5 ft away from the device (in the same room). ... at least you will not face connection issues. ... "
" ... Connectivity it's not good. ... Sometimes there is connection failure drops off in between when its being used. ... "
" ... No Noise Cancellation and Disconnects and refuses to reconnect when signal breaks. ... "
" ... Range is less than 10 m. ... "
" ... Range is not good. ... "
Marketplace / Returns
11item, want, returned, take, replace
-100%
" ... Else would have returned it. ... "
" ... There is no return on this item. ... "
" ... When you are not satisfied with the product and want to return it . ... amazon :- we cannot return this item. ... "
" ... This occurs after 10 days of purchase and return window is also closed. ... "
" ... Now i realized that its not returnable. ... They only offered to replace it. ... "
" ... They're not ready to take this item when tried to return it. ... "
" ... Not a value for money product, didn’t know that it cannot be returned. ... "
" ... Not happy and would be interested to get it replaced. ... "
Usage / For Running
9walking, jogging, gym, suitable, slipping
+33%
-67%
" ... so becomes difficult sometimes to handle while running, or doing any activity/sport. ... "
" ... And one more thing you can't use it while speed walking forget about running ... "
" ... Cannot be used for running, it will keep falling of your ear. ... "
" ... Not good for sports/gym. ... You cant run wearing these, you can't jump wearing these. ... "
" ... Walking running is difficult in this ... "
Usage / Ease
9use, pair, light, volume, sound
+67%
-33%
" ... Excellent sound quality, easy to use. ... "
" ... Item is light on the head and easy-to-use ... "
" ... Easy to control no confusion. ... "
" ... It is light and easy to pair. ... "
" ... Connectivity is quite easy & without any hassles. ... "
Cable
9neck, usb cable, sound quality, thin, poor
+11%
-89%
" ... But It would be great if they make neck area wire bit thicker and bit gripped. ... Now whole wire is same, feels very thin. ... "
" ... USB cable doesn't found in parcel box ... "
" ... Main issue I feel is it's a lengthy cord sometimes I won't like to carry it around ... "
" ... And the wire broke with it too so now my earphone is just waste for me 😭💩 ... "
" ... then one or both earphone heads would have got seperated from the wire.) ... "
" ... No function to switch devices, wires are too long, I am 6'2" they reach start of my tummy. ... "
" ... Wire just Freezes at winter . ... "
Software
8android
+50%
-50%
" ... Should call the IT department for ban of this misleading app. ... "
" ... the return windows of Amazon is closed. ... "
" ... Moreover, it is not compatible with the app. ... "
Features
8light, price, options, led, could
+50%
-50%
" ... LED doesn't light up. ... "
" ... Light is constantly on and on ... "
" ... My suggestion would be to look and consider other options. ... "
Body / Design
8design, quality, feels, slippery, product
+50%
-50%
" ... It's quite slippery. ... it's too slippery. ... "
" ... But poor in looks ... "
" ... tacky product and looks very underwhelming . ... "
Sound / Volume
6sound, low, louder, quality, pairing
+17%
-83%
" ... Volume is most Pathetic ... "
" ... Low volume , difficult pairing , unclear audio . ... "
" ... Hearing at full sound seems like hearing at very low volume. ... "
" ... there is only stop or start and volume . ... "
Marketplace / Delivery
6product, amazon, delivered, days, thanks
+83%
-17%
" ... Without any further delay I got a fresh box. ... "
" ... Thanks to Amazon for one time delivery 😀 ... "
" ... Thanks for amazon to free next day delivery . ... "
" ... Thank you Sony for this amazing product and Thank you so much amazon for fast delivery more than normal delivery during this hard times of the country. ... "
Marketplace / Original Product
5product, fake, used, sony, like
-100%
" ... Frankly, this is feels like a fake Sony. ... "
" ... Seems like fake. ... "
" ... Recived sony wx-400 not a genuine product. ... "
" ... It is not original. ... "
" ... However, it's written it can be used at a distance of 10 meters, which is fake. ... "
Marketplace / Defective Delivery
5piece, side, rubber, outer
-100%
" ... Received defective piece. ... "
" ... Receive damaged item ... "
" ... Manufacturing is not good after some days of use automatically they r getting in damaged condition by side by side alternately . ... "
" ... Looks lika a faulty piece. ... "
" ... The outer rubber is completely damaged. ... "
Performance
4latency, lag, audio, times, price
+25%
-75%
" ... High latency problem . ... "
" ... But there is a noticeable lag during audio/video calling which is quite annoying at times. ... "
Body / Water Resistance
4proof, resistance, also, battery
+75%
-25%
" ... Other brands give waterproof for these prices. ... "
" ... Now, it does have all the safeguards in place, and has decent water resistance, I feel Sony invested in fit and sound quality and did not have any budget for certification. ... "
Usage / Gaming
3games
+33%
-67%
" ... This device is not for gaming. ... "
" ... Gamming experience was very bad for the games like PUBG moile & COD, the footsteps of enemies can't be heared properly. ... "
Usage / Capacity
3living, device, 5, 3, range
+33%
-67%
" ... This device regularly drops connection between the call, even if i am like 3-5 ft away from the device (in the same room). ... "
" ... Living with this device. ... "
Lagging
3lag, audio, times
-100%
" ... High latency problem . ... "
" ... But there is a noticeable lag during audio/video calling which is quite annoying at times. ... "
Connectivity / Ports
3charging, usb, supports, china, c
-100%
" ... The only issue is the charging port cover is very flimsy ... "
" ... USB cable doesn't found in parcel box ... "
" ... Does not support multiple connections. ... "
Body / Weight
3light, sound quality, sound, quality, life
+100%
" ... Light weight & great battery life but the sound quality is okish ... "
Review Spam Test PASS
In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.
PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap
Specifications
Body
Size: 393.7 meters
Connectivity
Bluetooth: Yes
Recommendations
...