Last Updated: June 26, 2021 (Refresh Now)
Morphy Richards 52 RCSS 52 liters Oven Toaster Grill Silver and Black
Last Updated: June 26, 2021 (Refresh Now)
6.8
SCORE
/10
Total Reviews
911
Old Reviews
328
Unverified
72
Spam Test
PASS
Review Analysis - 511 recent, verified reviews
Detailed Mode
Food
135otg, baking, bake, cake, cakes
+64%
-36%
" ... Have been using this OTG since January, 2015. ... "
" ... Oven, grill, rotisserie. ... "
" ... I have used this oven for baking cakes, breads, buns, cookies & pizzas. ... Overall the quality of baking/ grilling is outstanding. ... Fan/ convection & rotisserie have separate switches. ... 60L is a good size for baking 2 8" cakes on the same rack and 2/3 pizzas in one go and will come in handy for a family of 4+. ... "
" ... And also they should provide a baking recipe book according mentioning temperature according to this particular oven. ... "
" ... This is very important for any OTG. ... "
" ... Great for baking at home for beginners. ... Cakes are coming out perfectly. ... "
" ... Happy with the outcome of cake and garlic bread . ... Best for baking . ... "
" ... I am a home baker running a successful small business, and the oven is the backbone of my business. ... "
Marketplace
91product, delivery, damaged, delivered, received
+31%
-69%
" ... Te Box containing the oven is damaged. ... "
" ... Dent item received ... "
" ... Tong is missing again from package. ... "
" ... It was damaged at corner ... "
" ... The replacement arrived in good condition but not in the colour I asked for. ... "
" ... Again received a damaged product, and no replacement available ... "
" ... Received damaged product. ... "
" ... First of all, the item was delivered in the wrong direction (upside down). ... "
Body
86tray, oven, product, heat, properly
+31%
-69%
" ... Now the door is jammed and would not shut. ... "
" ... I will return because the interior has scratches. ... "
" ... The final finishing of the outer cover is crude and protruding out which will hurt the user. ... "
" ... The door is very poor. ... "
" ... The front mirror door did not come with a covering and there was a small scratch on the door. ... "
" ... 4 looks to be some problem with door ... "
" ... The slots for the trays are not deep enough. ... the tray does not slide out - it falls out of the groove. ... "
" ... I received this product having a big dent on body so I apply for replacement but I was flabbergasted to see that replaced product have much bigger dent than previous one and built quality is low ... "
Usage
54easy to use, control, demo, manual, easy
+61%
-39%
" ... Easy to use ... "
" ... And the information booklet should have more detailed information. ... "
" ... Premium device, very easy to use and the user manual is very short and informative. ... "
" ... Best model and easy to operate and handle. ... "
" ... Easy to use ... "
" ... easy to use . ... "
" ... I strongly recommend for beginners . ... "
" ... Technician arrived and checked, everything was AOK. ... "
Marketplace / Defective Delivery
41product, received, received damaged product, defective, delivered
-100%
" ... Replaced and delivered today 22/12/20 with another damaged product . ... "
" ... If something happened during delivery the thermocol would have 100% broken but it was entact which shows the Defected piece was sold. ... "
" ... I ordered it to gift to my parents for an anniversary and all I gifted them is disappointment with receiving a defective product. ... "
" ... Dent item received ... "
" ... Both time product was returned as it was damaged . ... "
" ... Received damaged product ... "
" ... Received damaged product. ... "
" ... Again received a damaged product, and no replacement available ... "
Marketplace / Delivery
36delivered, product, dent, received, condition
+44%
-56%
" ... Dent item received ... "
" ... The replacement arrived in good condition but not in the colour I asked for. ... "
" ... Delivery defective product ... "
" ... Received product with a dent ... "
" ... Damaged product delivered ... "
" ... Replaced and delivered today 22/12/20 with another damaged product . ... "
" ... Tong is missing again from package. ... "
" ... This product is delivered today and came with a dent on the front side. ... "
Price
35money, product, worth, waste, price
+83%
-17%
" ... Good value for money and ease of access . ... "
" ... worth buying 👍 as always amazon satisfies me . ... "
" ... Worth to buy. ... "
" ... Value for money prdct ... "
" ... Value for money ... "
" ... Worth for money ... "
" ... Value for money ... "
" ... Value for money ... "
Body / Door
31oven, heat, properly, gap, close
+3%
-97%
" ... Everything in the oven is fine but the door is not working. ... It didn’t open properly at first, and then later after a few day only half the door opens. ... "
" ... Door was not getting closed properly . ... "
" ... Bt the door is not close completely, heat coming out. ... "
" ... The door is very poor. ... "
" ... The door of the OTG does not shut fully, leaving a gap of a few millimetres on the top, through which the heat radiates out making those standing next to it feel equally ''baked''. ... "
" ... Now the door is jammed and would not shut. ... "
" ... Oven glass door is not fitting properly . ... "
" ... The door has a small gap on the top that compromises on heat & temperature. ... "
Body / Build Quality
31dents, rack, glass, dent, broken
+35%
-65%
" ... The outer steel body having deep dent at front left hence had to return it. ... "
" ... The steel body is very weak and can easily develop dents. ... "
" ... If the dish you place on the rack in the oven is not perfectly centered, the inner walls buckle and cause the rack to slip and your dish to fall to the bottom of the oven. ... "
" ... The glass broke within few months ... "
" ... The plug was broken. ... "
" ... #amazonindia look into this matter and try to get strong packaging to avoid defect as such. ... "
" ... A few dents, back of the left leg is a bit broken & tongs are missing, why? ... "
" ... I will return because the interior has scratches. ... "
Reliability
29months, month, defective, replaced, products
+31%
-69%
" ... I have recently ordered this product and have been using it for past one month, and it has already started to rust. ... "
" ... This product has never worked more than 2 times in last 6 months. ... "
" ... It has been only two months since we had bought the otg and now we are not anlble to use it as there is a power shortage problem with the otg, if I switch it on the power for my entire house goes. ... "
" ... I have purchased this product not more than 6 months back and since the first month itself I am facing alot of issues in its functionality, but the sevrice centre is not providing the services well. ... "
" ... I purchased this product on 31st Dec 2020 and it has stopped working in just 6 months of minimal use. ... "
" ... It is defected . ... "
" ... my only complaint is that the product started rusting in just one month of purchase. ... I tried covering it to stop further rusting but I failed. ... "
" ... This product was faulty. ... "
Body / Storage
26wire rack, bake tray, trays, tray and wire, tong for bake
+35%
-65%
" ... The right side has a bend in the rack and because of which the tray doesn't fit properly in the OTG. ... "
" ... In correct dimensions made it difficult to fit into kitchen space. ... "
" ... My new product is damaged got tray bend and temperature shows very high disappointing of the product want a replacement as soon as possible ... "
" ... How can one use the rotisserie without a drip tray???!! ... "
" ... Did not receive the Tong for the bake tray and wire rack in the carton ... "
" ... Inserting racks & trays are sometimes tricky and could be smoother. ... "
" ... However on opening I noticed a dent on the oven and the drip tray did not shut properly. ... "
" ... Tong for bake tray & wire rack missing ... "
Marketplace / Marketplace
25product, seller, got, delivery, replacement
+64%
-36%
" ... worth buying 👍 as always amazon satisfies me . ... "
" ... Thank you Amazon👍👍😃 ... "
" ... Deals are good . ... "
" ... Packaging was great as always expected from Amazon ... "
" ... All Thumbs up for Amazon Delivery . ... "
" ... Thanks to Cloultail ... "
" ... great packing by amazon ... "
" ... I hope Amazon or Cloudtail can help me. ... "
Usage / Ease
19easy, good, user friendly, use, product
+95%
-5%
" ... Best model and easy to operate and handle. ... "
" ... Easy to use ... "
" ... I strongly recommend for beginners . ... "
" ... Easy to use and reliable. ... "
" ... Easy to use ... "
" ... Good one for beginners ... "
" ... very quick and easy to use . ... "
" ... easy to use . ... "
Marketplace / Returns
19replacement, amazon, returned, refund, replace
+5%
-95%
" ... First one was replaced. ... This one I delayed in contacting CC and the free replacement date had passed. ... "
" ... Returning the product because of this defect only. ... "
" ... and had complaint on its top side also,I have given returing option on 23rd and there no one came to pickup this return order.until now . ... "
" ... I want to replace the product and its not proper. ... "
" ... I again spoke to Amazon customer care and they advised me to return the product as per their policy. ... "
" ... Asked for return/replacement next day of delivery, but not able to do so. ... "
" ... So requested for replacement. ... This time I don't have patience to replace. ... "
" ... and this time Amazon sent me same otg which I had returned before. ... "
Heating
16oven, heating, door, top, heats
+38%
-63%
" ... This is probably due to the defective door, as the OTG leaks out internal heat. ... "
" ... Even the door of oven doesn’t seem to be closing properly from one side as I can feel heat escaping from the right side of the panel of door. ... "
" ... The oven door doesn’t close properly , heat escapes via the small hole ... "
" ... It can’t bare high heat ... "
" ... The door was a bit misaligned and I could see a gap on top right side from where the heat was leaking out of oven. ... "
" ... The door was a bit misaligned and I could see a gap on top right side from where the heat was leaking out of oven. ... "
" ... The heat is not evenly distributed. ... "
" ... The heat is not evenly distributed. ... "
Features
16function, features, inside, good, temperature
+63%
-38%
" ... -Loaded with features and shipped with an excellent set of accessories ... "
" ... Really an useful product with good features. ... "
" ... Good product,everything ok, liked temperature,function ,timer settings all ok ... "
" ... Good product,everything ok, liked temperature,function ,timer settings all ok ... "
" ... Send it soon so can use all its features ... "
" ... All function is very good ... "
" ... All function is very good ... "
" ... Inside light very helpful. ... "
Usage / Setup
13technician, working, issue, came, service
+38%
-62%
" ... Technician who Cr over says that Thermostat has a problem. ... "
" ... Horrible after sales service. ... "
" ... Also, we did not have anyone to assist with installation & demo ... "
" ... Today BAJAJ team came for demo and found the unit heating elements are not working. ... Now the Engineer is working in the same to repair it. ... "
" ... Demo person has no knowledge abt it. ... "
" ... the technician visited my place in panipat on the 21st but again the same issue occured and we complained again on the 23rd(you can check the details with the company). ... "
" ... 2 No one came for demo or issue ... "
" ... 2 No one came for demo or issue ... "
Body / Design
11product, feels, design, sturdy, like
+100%
" ... It looks the same as shown on website. ... "
" ... Has a premium look. ... "
" ... Looks sturdy and should last a long. ... "
" ... First of all thanks to Morphy Richard's for giving this product in amazing quality and design . ... "
" ... 1) Looks Stylish ... "
" ... Feels like it is not completely closed ... "
" ... Feels like it is not completely closed ... "
Performance
10much, well, looking, lightweight, job
+90%
-10%
" ... Doing its job pretty well, so far so good. ... "
" ... Extremely lightweight and preheats very fast. ... "
" ... Editing my review with increased rating from 1 to 5 Stars. ... "
" ... Editing my review with increased rating from 1 to 5 Stars. ... "
" ... I’m very much impressed by its performance. ... "
Usage / Controls
9control, knob, temp, settings, oven
+11%
-89%
" ... The entire panel was placed wrongly. ... "
" ... Only thing is very bad temperature control ... "
" ... Found dents on LH top, side and near timer knob - First delivery on 08/12/20 ... "
" ... There is a dent on corner and control panel is displaced from it’s position , door is not getting closed. ... "
" ... The temperature control is crazy. ... "
" ... Buttons temperature buttons and timer buttons are not evenly dotted. ... "
" ... I m not able to understand the functions . ... "
" ... I m not able to understand the functions . ... "
Body / Fit
9tray, side, rack, oven, slide
+11%
-89%
" ... The right side has a bend in the rack and because of which the tray doesn't fit properly in the OTG. ... "
" ... Back side cover is hole. ... "
" ... In correct dimensions made it difficult to fit into kitchen space. ... "
" ... the tray does not slide out - it falls out of the groove. ... "
" ... It fits in other compartments but when you put it in the middle, it simply falls. ... "
" ... If the dish you place on the rack in the oven is not perfectly centered, the inner walls buckle and cause the rack to slip and your dish to fall to the bottom of the oven. ... "
" ... When I tried to slide it in, it broke into a zillion pieces . ... "
Marketplace / Packing
8product, packaging, even, amazon, outer
+75%
-25%
" ... Good quality product, nice packing ... "
" ... Came so perfectly packed. ... "
" ... great packing by amazon ... "
" ... But the packaging was awesome and product deliver without a single mark even on its outer cover . ... "
" ... The packing was done to the best and it delivered even before the delivery date. ... "
" ... Packaging was great as always expected from Amazon ... "
Usage / User Manual
7information, could, user, use, also
+43%
-57%
" ... There should be more information in user manual. ... "
Cleaning
7use, steel, stainless, otg, clean
+43%
-57%
" ... Rust spots have appeared everywhere, seem the product is not even stainless steel. ... "
" ... I have had two incidents where this has happened and I have lost the dish as it has toppled out and smashed on the floor from the oven while taking it out. ... "
" ... Lamp case’ broken particles were scattered all over inside of the OTG. ... "
" ... This is an absolute mess. ... "
Body / Weight
7light, quality, good, accessories, product
+71%
-29%
" ... Product is good looking, light weight, quality accessories. ... "
" ... Product is good looking, light weight, quality accessories. ... "
" ... It’s feather light. ... "
" ... It’s feather light. ... "
Usage / Capacity
63, trays, product, kitchen, good
+100%
" ... But it is sufficient for 2-3 people or for a small household. ... It's an awesome product for the kitchen. ... "
" ... And it can house 3 trays. ... "
" ... It's the best OTG for a family. ... "
" ... One of the star addition to our kitchen . ... "
" ... I am happy my family is safe . ... "
Body / Size
6one, lightweight, weight, trusted, tray
+83%
-17%
" ... Extremely lightweight and preheats very fast. ... "
" ... Its one of the best OTG available in bigger size. ... Just make sure that its size is as given here ... "
" ... It is fairly compact and has a great form factor. ... "
" ... Good size product. ... "
Body / Comfort
4feels
+75%
-25%
" ... Feels like it is not completely closed ... "
" ... Feels like it is not completely closed ... "
Sound / Sound Quality
3noise, making, fan, delivered
+33%
-67%
" ... Plus the fan has a mechanical noise which is quite annoying - don't think it's normal ... "
" ... Product has been damaged at one corner and fan is making noise, if it can be rectified in place by your technician will be appreciated ... "
Sound
3noise, making, fan, delivered
+33%
-67%
" ... Plus the fan has a mechanical noise which is quite annoying - don't think it's normal ... "
" ... Product has been damaged at one corner and fan is making noise, if it can be rectified in place by your technician will be appreciated ... "
Calling
3times, calls, mr, innumerable, call
-100%
" ... Tried calling CC but no one turned up. ... "
" ... All my calls were in vain and were never picked up. ... "
" ... After many more calls and being put on hold for up to 40 minutes several times, finally I asked to speak senior management and was given numbers of Mr Anuj Chauhan and Mr Hiral Patel. ... I have tried calling them innumerable times they do not answer. ... "
Cable
3broken
+33%
-67%
" ... The plug was broken. ... "
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Specifications
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