Last Updated: September 14, 2019

Schlage Encode Smart WiFi Deadbolt with Century Trim in Matte Black BE489WB CEN 622

Last Updated: September 14, 2019
8.7
SCORE
/10
Total Reviews
232
Old Reviews
0
Unverified
20
Spam Test
PASS
No
WIFI
Yes
FINGERPRINT
8 meters
SIZE

Review Summary - 212 recent, verified reviews

Detailed Mode
Setup
 93
easy, installation, install, lock, setup
+97%
-3%
comment
" ...  The lock installation is typical of any deadbolt lock, I had no issue. ... But the setup of amazon key was easy.  ...  "
comment
" ...  Easy to install.  ...  "
comment
" ...  Setting up the new one to work with WiFi, also, only took a few minutes. ... The battery life (four AA Duracell batteries included) was at 99% upon installation ... I give the lock feature 5 stars, ease of installation 5 stars, and didn't rate tech support, since I haven't needed it yet .  ...  "
comment
" ...  I installed both units. ... This is true of MANY such devices that set up an "ad hoc" network during initial installation.  ...  "
comment
" ...  Secondly I installed this personally and in a hurry. ... Luckily I’d already planned on installing this lock and had purchased it a few days before. ... The instructions were simple to follow, it comes with batteries, and easily connected to my WiFi.  ...  "
comment
" ...  Total installation was about 15-20 minutes.  ...  "
comment
" ...  Installation was easy.  ...  "
comment
" ...  Was super easy to install.  ...  "
Track custom deep topics?
For Brands, Sellers & Businesses
Software Platform
 73
lock, codes, alexa, schlage app, amazon key
+89%
-11%
comment
" ...  The mobile app makes managing the codes way easier than trying to do it on the device.  ...  "
comment
" ...  I also, on the same day I installed this lock, set up my new Amazon Cloud Cams.  ...  "
comment
" ...  Setup was a breeze compared to the old model-i spent hrs trying to make it work with Alexa and third party apps.  ...  "
comment
" ...  We replaced our old digital lock with this smart lock to get the capability of managing via the app and integrating into Amazon key/ Alexa capability. ... I like that you can easily assign and delete codes.  ...  "
comment
" ...  We used the Amazon Key app to power the lock, mostly because there was a card enclosed in the box that suggested that.  ...  "
comment
" ...  Also, works great with Alexa. ... I would love if they added an option to unlock the lock with the apple watch app.  ...  "
comment
" ...  This is the lock you need if you are looking for an automatic lock with wifi control as well as smart integration! ... This is an excellent quality lock, installed in less than 20 minutes, and was set up on Alexa in less than 10 minutes after that.  ...  "
comment
" ...  Best choice if you don't already have a smart home hub (example: Samsung smart things) ... This device connects directly to home WiFi/router then connected threw an Android/ios mobile app.  ...  "
Features
 72
smart, schlage, features, door, locks
+93%
-7%
comment
" ...  That seemed to reset the motor and got the lock working.  ...  "
comment
" ...  I’ve been in the market for a few weeks reviewing every smart lock and brand on the market.  ...  "
comment
" ...  Really loving this lock.  ...  "
comment
" ...  The lock installation is typical of any deadbolt lock, I had no issue. ... It’s well thought out and is full of useful features including 100 codes at lengths you determine and it keeps a history of lock usage.  ...  "
comment
" ...  I did a lot of research before buying my keypad lock.  ...  "
comment
" ...  took 10 min to install and love the auto lock feature as well ans the jarring alarm when shaken firmly.  ...  "
comment
" ...  We are thrilled with this lock!  ...  "
comment
" ...  In full transparency, I know someone who works at Schlage in the smart lock division. ... I've been looking for a clean looking, simple, but powerful smart lock. ... And there's an auto-lock feature so that it locks whenever someone closes the door within a user defined time period. ... And a strong lock b/c from Schlage.  ...  "
Ease of Use
 69
easy, set, install, easy to use, app
+99%
-1%
comment
" ...  It was easy to install and set up and connect it to wifi.  ...  "
comment
" ...  This was easy to swap out for the Schlage deadbolt that we already had.  ...  "
comment
" ...  Easy to install and setup.  ...  "
comment
" ...  Very easy to use once set up.  ...  "
comment
" ...  I liked the ease of putting in and the setup was easy.  ...  "
comment
" ...  Super easy to install and hook up to wifi.  ...  "
comment
" ...  This lock was easy to install.  ...  "
comment
" ...  Easy to install, program and use.  ...  "
Apps
 57
lock, schlage app, codes, amazon key, schlage home app
+93%
-7%
comment
" ...  The Schlage app itself is also quite functional.  ...  "
comment
" ...  This lock is wifi enabled and allows use with the Schlage or Amazon lock app via iPhone. ... Directions excellent, and the lock works as intended, with the ability to add and delete codes from the app, as well as open and lock remotely.  ...  "
comment
" ...  Once you set it up in the app, you can set your codes and use them to enter the house.  ...  "
comment
" ...  Setup on the Schlage app, Amazon Key, Alexa, and RIng all went smoothly.  ...  "
comment
" ...  The app works just fine and I'm able to save as many codes as I want to let friends and guests in.  ...  "
comment
" ...  The lock has since worked flawlessly and I am really pleased with how well it functions and the control offered by the app. ... (I am using the Schlage Home app exclusively to control and program the lock.)  ...  "
comment
" ...  The IT side of business aka hooking up to the app you download and your home internet are just as easy.  ...  "
comment
" ...  I would love if they added an option to unlock the lock with the apple watch app.  ...  "
Device Compatibility
 35
connect, lock, hub, wifi, use
+91%
-9%
comment
" ...  Only had this for a week, but we love how it works with our echo smart system!  ...  "
comment
" ...  Not needing a HUB is a plus.  ...  "
comment
" ...  Also, connected to Alexa and it works great from home.  ...  "
comment
" ...  The main selling point for me was the fact that I didn't need to invest in a hub to connect to the lock. ... The app is a breeze to use, and connecting it to Alexa was easy to do.  ...  "
comment
" ...  I needed to be able to give each guest a code specific to the last 4 #’s of their phone number.  ...  "
comment
" ...  Once they were connected, I could say, “Alexa lock the front door” and ALEXA LOCKED THE FRONT DOOR. ... It says “Device is not currently supported.” I’m not sure why I can’t create a routine, but it sure would be nice to have all of my Echo devices play Welcome to the Jungle automatically when I unlock my front door.  ...  "
comment
" ...  Since the majority of my smart home is already connected with products that use Zigbee I didn’t want to have to purchase a hub for just to use one product. ... The Encode is a bit smaller and more compact compared to the Connect. ... The Connect does have that feature.  ...  "
comment
" ...  Interface with Alexa was easy to set up.  ...  "
Wifi
 31
lock, schlage, app, directly, wi fi
+94%
-6%
comment
" ...  It was very easy to install and working beautifully so far and the fact that it works really well wit WiFi is even more fantastic .  ...  "
comment
" ...  I can access through either Wi-Fi or phone data.  ...  "
comment
" ...  It connected to wifi effortlessly.  ...  "
comment
" ...  This lock is also wifi capable so there is no need to purchase additional components (e.g.  ...  "
comment
" ...  I love the wifi connection. ... It's great to see Schlage come out the wifi connection to simplify the number of components in the setup.  ...  "
comment
" ...  Connectivity through Wi-Fi is always a plus.  ...  "
comment
" ...  I then connected it to our home WiFi and created a Schlage Home account.  ...  "
comment
" ...  All you need is a router.  ...  "
Door
 30
lock, unlock, front door, schlage, plate
+87%
-13%
comment
" ...  Eventually, I bought the door handle that matches, and it was a cinch to install as well.  ...  "
comment
" ...  Knowing if I have an important package coming I can have amazon deliver it inside my door rather than the porch is such a good feature with the current issues of stolen packages.  ...  "
comment
" ...  the ease of using is great, no fumbling around for keys to unlock and lock the front door  ...  "
comment
" ...  Will buy another one for the back door.  ...  "
comment
" ...  I love the feature where you can set the door to automatically lock itself.  ...  "
comment
" ...  Lock notifies you when door is open or closed.  ...  "
comment
" ...  In the week we have had it we are using this door much more because we don’t have to remember to have the key with us when we are on this side of the house. ... It looks really nice with the front door.  ...  "
comment
" ...  Even if you have never done a door lock before (and they ain't hard to do) you will have no trouble with this. ... Engineering design note - if you have installed a deadbolt before, or had an older home/door and you never seemed able to get the bolt to line up with the strike plate just right and had to file, scrape, screw, shim, lift door when closing, etc - that is because the bolt was same size front to back. ... Looks fine with our regular door handle.  ...  "
Product Reliability
 21
months, lock, working, worked, since
+67%
-33%
comment
" ...  Am extremely happy after using it for the last three months.  ...  "
comment
" ...  So far its working well and I see no reason for it to give any more problems than any other Schalge, since its basically the connect or sense type that has been around a long time now.  ...  "
comment
" ...  So I grabbed my tools and had a new working deadbolt in 15 minutes!  ...  "
comment
" ...  Installed the lock two weeks ago.  ...  "
comment
" ...  Worked great for 6 weeks.  ...  "
comment
" ...  While the August lock installed easily and performed well, the battery life was horrible, with the unit going dead in only 3 weeks while we were on the other side of the country.  ...  "
comment
" ...  Also, I can limit the guests to days and hours of usage.  ...  "
comment
" ...  They worked great for about three weeks and then the keypad for the one on the front door, in direct sunlight, stopped working.  ...  "
Battery Life
 16
battery, battery life, weeks, long, yet
+75%
-25%
comment
" ...  As far as the battery life goes I’m not to sure yet. ... It does use 4AA batteries and both have a low battery alarm.  ...  "
comment
" ...  You can view the battery, in the settings - information - battery level.  ...  "
comment
" ...  Pretty easy to install battery life is pretty good also.  ...  "
comment
" ...  I installed it on 5/14/19 in about 15 minutes and have not had it long enough gauge the battery life.  ...  "
comment
" ...  Watch your battery life.  ...  "
comment
" ...  The battery life (four AA Duracell batteries included) was at 99% upon installation  ...  "
comment
" ...  Can't speak to battery life or tech support as we haven't run into an issue, yet.  ...  "
comment
" ...  It's very easy for a user to swap out the batteries as well.  ...  "
Capacity
 11
rental, lock, family, one, know
+100%
comment
" ...  Again, this can be disabled, but it is quite reassuring to know that Schlage is looking after my family!  ...  "
comment
" ...  As a “host” who rents out a home to travelers, this is peace of mind for me, and my guests.  ...  "
comment
" ...  -can lock from the app if I forget to lock when I leave the house.  ...  "
comment
" ...  I’ve recommended this to all my friends and family, and recently purchased a second one for a small guest house.  ...  "
comment
" ...  We have a beach house rental and needed a smart lock to help with guests checking in/out.  ...  "
comment
" ...  I had it rekeyed to the rest of the locks on the house.  ...  "
comment
" ...  I know when someone enters the house and when they leave.  ...  "
comment
" ...  We put one of these in our house and have been really happy w/ it. ... Very helpful for managing a rental house that we don't live near.  ...  "
Design
 11
match, looks, lock, exactly, camelot
+82%
-18%
comment
" ...  It just looks good when it matches.  ...  "
comment
" ...  You can never seem to match finishes exactly but this is good and stylistically it is almost a perfect match.  ...  "
comment
" ...  Looks nice too.  ...  "
comment
" ...  The look is exactly what I wanted.  ...  "
comment
" ...  Also, I love the look of the Satin Nickel.  ...  "
comment
" ...  I went with the Camelot version with the Aged Bronze finish, hoping for sort of a match. ... They will fit any decor as well as, or better than, the option I chose.  ...  "
comment
" ...  The lock is not as bulky as other models, and it looks really nice.  ...  "
comment
" ...  The design is overall more Elegant.  ...  "
Build Quality
 11
plate, door, tighten, sturdy, strike
+73%
-27%
comment
" ...  Taking apart the existing deadbolt took longer than installing the new one.  ...  "
comment
" ...  First off, it does the job, it’s a sturdy lock and it’s easy to use.  ...  "
comment
" ...  So this means that if the strike plate is not 100% perfectly aligned to the bolt it will most likely still be able to find the hole and start it's way in, and allow the door itself to self adjust enough to lock.  ...  "
comment
" ...  This lock seems to be sturdy and well designed.  ...  "
comment
" ...  This is a very sturdy and well-made lock.  ...  "
comment
" ...  Easy to install long as there is no friction with the deadbolt hitting the strike plate.  ...  "
Returns
 9
unit, returning, schlage, replacement, new
+67%
-33%
comment
" ...  If I could it would be 4.5 stars.  ...  "
comment
" ...  Still waiting for my replacement.  ...  "
comment
" ...  I purchased this after returning a Schlage Z-Wave unit.  ...  "
comment
" ...  I’ve got two more on order.  ...  "
comment
" ...  They sent me a new one.  ...  "
comment
" ...  I got it to replace the schlage sense.  ...  "
Network
 8
router, lock, house, schlage, really
+100%
comment
" ...  I’ve recommended this to all my friends and family, and recently purchased a second one for a small guest house.  ...  "
comment
" ...  I know my signal isn’t weak because my other smart home devices next to the lock never disconnect.  ...  "
comment
" ...  I then connected it to our home WiFi and created a Schlage Home account.  ...  "
comment
" ...  I have Schlage locks throughout my house, and I still like that choice.  ...  "
comment
" ...  I would note though, I am an IT guy and have really serious WiFi in that house that never breaks down ( ubiquiti- it’s on amazon and it costs less than your Best Buy router)  ...  "
comment
" ...  I really like this wifi deadbolt.  ...  "
comment
" ...  All you need is a router.  ...  "
comment
" ...  This lock connects directly to the Wifi router.  ...  "
Controls
 7
keys, keypad, key, push, press
+86%
-14%
comment
" ...  It's soooo convenient AND no more lost or missing keys!  ...  "
comment
" ...  No need to cut multiple keys.  ...  "
comment
" ...  Just create your families accounts on the app and send them virtual keys.  ...  "
comment
" ...  If you accidentally touch a key twice in rapid succession by mistake, for example, there will be no clue that this has happened. ... You must press the exact center of a number for it to respond. ... I would much prefer a push-button keypad with tactile feedback whenever a key is successfully pressed, similar to a mechanical computer keyboard.  ...  "
comment
" ...  The keypad was important as I wanted to be able to provide temporary or recurring codes to housekeepers, babysitters, etc.  ...  "
comment
" ...  I like the lock button on the display rather than using the Schalge name at the top also.  ...  "
Price
 7
worth, return, money
+71%
-29%
comment
" ...  Got the pair on prime day for good price.  ...  "
comment
" ...  Worth every penny!  ...  "
comment
" ...  I knew it didn’t do this, but at this price it should.  ...  "
comment
" ...  Worth the investment.  ...  "
comment
" ...  But there is a cost.  ...  "
Keyboard
 7
key, one, keypad, would, whenever
+86%
-14%
comment
" ...  I've come to REALLY appreciate the convenience of not having to carry keys, and with Amazon Key, to create passcodes for other people, like our babysitter, so she doesn't need a house key anymore either.  ...  "
comment
" ...  It's soooo convenient AND no more lost or missing keys!  ...  "
comment
" ...  Very convenience, no need to carry keys.  ...  "
comment
" ...  I would much prefer a push-button keypad with tactile feedback whenever a key is successfully pressed, similar to a mechanical computer keyboard.  ...  "
comment
" ...  It already came in very handy because later in the day I did forget my keys at home, I’m not kidding.  ...  "
comment
" ...  Our kids kept losing keys, now we dont have that problem.  ...  "
Fit
 7
screws, plate, tighten, part, fit
+43%
-57%
comment
" ...  With the tape, the lock jammed.  ...  "
comment
" ...  However locking using my iPhone failed too. ... If Schlage products have such poor quality (on shipping), Im dreading what the how the lock would hold up 2, 3, 5, 10 years from now.  ...  "
Marketplace
 5
unit, service, got, customer
+100%
comment
" ...  And got it on special during prime days!  ...  "
comment
" ...  (Thankfully, Amazon's customer service helped me diagnose the product and got me a replacement.)  ...  "
comment
" ...  Woks as described +++++  ...  "
comment
" ...  Sent a picture and used a form on the Schlage website.  ...  "
comment
" ...  I’ve got two more on order.  ...  "
Comfort
 5
keys, really, one
+40%
-60%
comment
" ...  I wish it was more heavy duty and it only comes with one key.  ...  "
comment
" ...  I've been using a key until I figure out a way to replace it / fix it.  ...  "
comment
" ...  this happens pretty frequently and i feel annoying.  ...  "
Remote
 4
would, lock, access
+100%
comment
" ...  Web functionality for remote opens  ...  "
comment
" ...  I highly recommend this to anyone who wants a system with remote access and keypad entry capability.  ...  "
Size
 4
connect
+100%
comment
" ...  The Encode is a bit smaller and more compact compared to the Connect.  ...  "
comment
" ...  Great for travelers.  ...  "
comment
" ...  Very convenience, no need to carry keys.  ...  "
comment
" ...  Much safer and convenient.  ...  "
For Travel
 3
+100%
comment
" ...  Down the road you’ll forget about that extra fifty dollars because like me you'll definitely pleased and happy with the purchase.  ...  "
comment
" ...  When I was on vacation, I was able to let my friend into the house to check on something by opening the lock myself using my phone to let him in and then locking it after he was out.  ...  "
comment
" ...  This lock is installed on a vacation property so I won’t be using amazon key.  ...  "
Overall performance
 3
+100%
comment
" ...  This was a great upgrade, glad I did it.  ...  "
comment
" ...  The process was pretty smooth.  ...  "
comment
" ...  The deadbolt operates pretty smooth.  ...  "
Ports
 3
without, wifi, adapter, zigbee, use
+100%
comment
" ...  Since the majority of my smart home is already connected with products that use Zigbee I didn’t want to have to purchase a hub for just to use one product.  ...  "
comment
" ...  It is better than the August lock in that it does not require a separate box that plugs into an A/C outlet (that needs to be close to the lock) to handle the wifi interface.  ...  "
comment
" ...  And connects directly to your wi-fi with no hub.  ...  "

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Specifications

Body
Size:  8 meters
Connectivity
WiFi:  No 
Fingerprint:  Yes