Last Updated: September 22, 2020 (Refresh Now)
Samsung Galaxy Buds Plus True Wireless Earbuds w Improved Battery and Call Quality Wireless Charging Case Included International Version Cosmic Black
Last Updated: September 22, 2020 (Refresh Now)
7.4
SCORE
/10
Total Reviews
356
Old Reviews
0
Unverified
12
Spam Test
PASS
Review Analysis - 344 recent, verified reviews
Detailed Mode
Body
77ears, earbuds, buds, earbud, left
+66%
-34%
" ... Ok I got my wife her airpods for like $200 I got these for my Galaxy S9 let me just say comfort is way better than airpods and play/pause or skip track is way easier idk what people think but iv always been happy with all Samsung products my phone easily connects to my Samsung smart tv now these just wow keep up the good work people ... "
" ... But gave 2 stars because the design makes it easy for them to fall out if ears. ... "
" ... Great upgrade from the original buds ... "
" ... These are the best earbuds I’ve ever owned. ... "
" ... The wing tips are a god send for my different shaped ears. ... I use the Small size for my left ear but the Medium for right ear, I had no idea my ears were shaped differently until my AirPods 2nd gen just never fit right in my ear. ... "
" ... Fits great and doesn't hurt my ears after 2 hours of use. ... "
" ... Had a slight issue with comfort. ... "
" ... Look and sound awesome. ... "
Body / Comfort
69ears, earbuds, buds, earbud, left
+65%
-35%
" ... Had a slight issue with comfort. ... "
" ... Comes with multiple ear forms to ensure a good fit. ... "
" ... I wear them with ear muffles and they sound so good, I only wear 1, they won't overheat and the battery last so long! ... "
" ... The wing tips are a god send for my different shaped ears. ... I use the Small size for my left ear but the Medium for right ear, I had no idea my ears were shaped differently until my AirPods 2nd gen just never fit right in my ear. ... "
" ... They are also comfortable and secure in the ears. ... "
" ... Great upgrade from the original buds ... "
" ... These are the best earbuds I’ve ever owned. ... "
" ... Make sure to have them fitted in your ear correctly for the best sound quality. ... "
Usage
41hear, call, volume, sound, controls
+66%
-34%
" ... The software is simple and intuitive, and has good options to configure your earbuds the way you'd like. ... "
" ... This can be turned off for media listening and/or phone calls so it's not a huge deal, but I just think I have to be accustomed to it. ... "
" ... With the app you locate them, set up the equalizer, program the buttons in the buds and it includes an extensive online instruction manual. ... "
" ... The customizability of the long press gesture I recommend using it to quickly activate ambient sound mode. ... "
" ... I need something with well rounded sound that will work well when playing music or hearing speech. ... "
" ... The touch interface is seamless and intuitive. ... "
" ... I use them while working, so I will take several phone calls and also listened to audio books. ... "
" ... They cancelled out the noise from the different racks and even kept my voice clear to a client I was speaking to. ... "
Usage / Calling
29hear, call, phone calls, sound, understand
+66%
-34%
" ... these are definitely better for phone calls and music. ... "
" ... And call/voice quality for phone calls is excellent as a "hands free" option! ... "
" ... They cancelled out the noise from the different racks and even kept my voice clear to a client I was speaking to. ... "
" ... The mic for ambient sound is not the best now noice cancelation for call is pretty cool. ... "
" ... Better passthrough, better mic for phone calls, and not to mention a much better battery life. ... "
" ... I need something with well rounded sound that will work well when playing music or hearing speech. ... "
" ... This can be turned off for media listening and/or phone calls so it's not a huge deal, but I just think I have to be accustomed to it. ... "
" ... Also, a quick note about call quality. ... It's good enough for people to hear and understand you, though I don't know how good. ... "
Connectivity / Device Compatibility
28pair, tried, iphone, laptop, issue
+43%
-57%
" ... It also malfunctions by connecting and then disconnecting all the time. ... "
" ... Right earbud won't connect to phone. ... "
" ... I tried everything to make them work but they would not connect. ... "
" ... I tried to pair the buds with my iPhone and my iPad but it did not work. ... I let it charge for an hour and still couldn’t connect. ... "
" ... Won't turn on so can't pair them with any of my galaxy devices. ... "
" ... This time I cant load any music on to them as the computers and phones cant see the device . ... "
" ... It just won't connect. ... "
" ... I tried 3 different devices (iPhone 11 pro, Galaxy S20 and laptop) and all same outcome . ... "
Connectivity
28pair, tried, iphone, laptop, issue
+43%
-57%
" ... I’ve been using Apple products since the second generation iPod came out. ... "
" ... It failed to connect to my samsung phone. ... "
" ... Won't turn on so can't pair them with any of my galaxy devices. ... "
" ... Right earbud won't connect to phone. ... "
" ... I tried to pair them with seven different devices with no luck. ... "
" ... It just won't connect. ... "
" ... I tried to pair the buds with my iPhone and my iPad but it did not work. ... I let it charge for an hour and still couldn’t connect. ... "
" ... It also malfunctions by connecting and then disconnecting all the time. ... "
Sound
26volume, sound, loud, ambient noise, sounds
+81%
-19%
" ... pretty amazing sounds performance especially at max volume. ... "
" ... Ambient noise is a lot clearer. ... "
" ... The ambient noise setting will take getting used to. ... So far, I find it amplifies sounds that I don't need, like plastic thats been rustled or opened is super loud, but it's kind of cool to know that I can listen to music and not miss out on a conversation. ... "
" ... Provide the perfect clarity with noise cancelation. ... "
" ... Comfortable and noise cancellation ... "
" ... Active noise cancelling though not spectacular yet good enough for daily use. ... "
" ... Noise comes in pretty clear. ... "
" ... Use these in a loud environment and the volume is perfect, I haven't ever needed to turn them all the way up. ... "
Service
25back, replacement, sent, send, new
+28%
-72%
" ... as I am living in a place with no postage i cant even return them ... "
" ... (Packaging on my nickel). ... So adding back a star for Amazon backing the return. ... "
" ... I sent them off and was told 11 days to get new or repaired back. ... This is the worst repair, return experience I've ever had with Amazon. ... "
" ... Sent them back. ... "
" ... Sent them back. ... "
" ... Had to send it back . ... "
" ... He had it returned. ... I asked for a waiver for the return from Amazon and they allowed me to return them. ... "
" ... I also have to go out of my way to go down to UPS and send them out during this pandemic in Houston it’s a hot zone. ... "
Sound / Noise Cancellation
20ambient noise, canceling, cancelation, ambient noise feature, sound
+95%
-5%
" ... Fit/Sound Isolation: ... With ambient noise turned off, these provide a great sound isolation experience, even without active noise cancellation. ... I almost never heard any white noise due to the wind blowing across the mics, and when it did happen it was so low that I barely noticed. ... By far the biggest difference between the originals and these is the quality of the ambient noise feature. ... "
" ... Noise-canceling is done just right ... "
" ... When I got these I was expecting great sound plus superior noise cancelling. ... "
" ... Active noise cancelling though not spectacular yet good enough for daily use. ... "
" ... When I put them on Noise Canceling mode, 90% or the ambient noise is blocked. ... "
" ... Provide the perfect clarity with noise cancelation. ... "
" ... These are not noise canceling earbuds but they have good seal so it does block great amount of noise. ... "
" ... June 2020 - Ear fIt , sound, noise cancellation (still testing) . ... "
Product Reliability
16replacement, pair, stopped working, right earbud, half
+44%
-56%
" ... After a month, one of the buds went erratic and then quit completely. ... "
" ... I had to send buds in for repair because right ear stopped working. ... "
" ... Now I have to wait three weeks for a replacement. ... "
" ... Received with right earbud not working at all, extremely disappointed and will never buy again or recommend ... "
" ... i have tried 3 different pairs each one failed . ... again they are garbage . ... "
" ... Honestly, I dont know if its Samsung's quality control or if I am just unlucky, but I got my first pair last week and the right earbud was not working, I asked Amazon for just a replacement. ... "
" ... These earbuds broke within 1 month. ... "
" ... I have received several products this past few weeks that have either been used, broken, damaged, missing parts, and/or plain open. ... "
Service / Returns
15back, replacement, sent, send, new
+13%
-87%
" ... Will return and get something else. ... "
" ... Had to send it back . ... "
" ... I WOULD LIKE TO HAVE THEM SENT TO ME IN ENGLISH AS SOON AS POSSIBLE. ... "
" ... Sent them back. ... "
" ... Sent them back. ... "
" ... He had it returned. ... I asked for a waiver for the return from Amazon and they allowed me to return them. ... "
" ... I also have to go out of my way to go down to UPS and send them out during this pandemic in Houston it’s a hot zone. ... "
" ... Now I have to wait three weeks for a replacement. ... "
Price
14worth, money, well, save, definitely
+79%
-21%
" ... I mean i bought a new item so this is how it's suppose to be but for 100 bucks i had some doubt. ... "
" ... Great, had a different set of wireless headphones that where double the price of these. ... "
" ... Price you cant beat for pluses. ... "
" ... Save the extra money and order these. ... "
" ... Definitely worth it, hope you guys get the same. ... "
" ... Price is good. ... "
" ... Would recommend if they are in your price range. ... "
" ... Cost was much more with any knock off brand, but so worth every penny! ... "
Usage / Controls
11volume, touch, track, tap, sound
+45%
-55%
" ... skip and previous track functions are inconsistent. ... most of the time when i double tap it replays song from the beginning or pauses it, when the double tap edge for volume control is enable (works great) the same can be said of the next or previous track function double or triple tapping often controls the volume instead of controlling the track function. ... "
" ... Touch controls are too sensitive, often set off by wind or condensation. ... "
" ... Play button: Can't avoid clicking the play button when putting them on. ... Only way to stop is to disable the play button, which kind of defeats the purpose of having those supposedly convenient controls, which means when you get a call you have to get out your phone to answer. ... "
" ... The touch is very sensible so every time I try to adjust them, I press the button by accident, also they don't stay in place. ... "
Sound / Volume
9loud, sounds, louder, loud enough, wish
+44%
-56%
" ... Brand new out of the box, discovered that the left ear piece didn't work (very, very low volume). ... left ear piece has lower volume than the right ear piece. ... "
" ... It sounds so cheap, no bass, not loud enough for me. ... "
" ... Only wish is that in call volume could be a little higher. ... "
" ... Left side was about half as loud as my old Icon Xs. ... "
" ... I had high expectations for these earbuds and unfortunately they are just not that loud. ... "
Usage / Ease of Use
6easy, touch
+100%
" ... Controls are intuitive ... "
" ... The software is simple and intuitive, and has good options to configure your earbuds the way you'd like. ... "
" ... The touch interface is seamless and intuitive. ... "
" ... Nice easy setup great product. ... "
Service / Delivery
6working, thanks, half
+50%
-50%
" ... I returned the package within hours of arrival. ... "
" ... When I open the box all the contents were strewn. ... "
" ... The right side was dead upon arrival. ... "
Body / Build Quality
6sticker, sound, set, one, much
+50%
-50%
" ... First set were good and I liked them but the clasp on the case broke so I bouught a new set. ... "
" ... I have received several products this past few weeks that have either been used, broken, damaged, missing parts, and/or plain open. ... "
" ... I tried getting the left on to pair I made sure the charger pins in the case for the left one more broken and made sure the left on didn't look broken are even seen that some people here have gotten earbuds with the left one with a green sticker underneath the wings that are removable on the earbud and there was no green sticker on mine so I don't think these have been messed with both of you left earbud came not working. ... "
Body / Design
5quality, music
+80%
-20%
" ... Works and looks new. ... "
" ... Look online for them. ... "
" ... Look and sound awesome. ... "
Service / Product As Described
3+67%
-33%
" ... Exactly as described ... "
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Specifications
No specs available.