Last Updated: April 14, 2019 (Refresh Now)
Samsung Electronics UN55MU9000 55 Inch 4K Ultra HD Smart LED TV 2017 Model
Last Updated: April 14, 2019 (Refresh Now)
7.7
SCORE
/10
Total Reviews
245
Old Reviews
0
Unverified
43
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4K
RESOLUTION
Review Analysis - 202 recent, verified reviews
Detailed Mode
Picture Quality
tv, samsung, colors, qled, much
+96%
-4%
" ... The picture was OK but my previous Samsung's were much better. ... I did replace it with a Sony and am very pleased with picture and it works perfectly. ... "
" ... The picture is fantastic. ... "
" ... The savings over QLED models seems to be very much worth it, and the differences in picture quality would probably be noticed only by avid videophiles. ... "
" ... I upgraded from the 6000 to the 9000 series and there is a substantial difference in picture quality. ... "
" ... Excellent picture quality, Samsung is still King when it comes to televisions. ... "
" ... When a tv show or movie first starts, it takes about 3 seconds of a bit of a haze, but then the colors and picture is amazing. ... "
" ... The tv has a great picture. ... Great picture and set up was very easy. ... "
" ... Picture is ridiculous, it's sleek and very well designed. ... "
Resolution
uhd, 4k content, oled, tv, samsung
+95%
-5%
" ... When viewing some 4K content from the internet, it did go into a buffering mode, but that is a function of our internet service, not the TV. ... "
" ... Almost purchased a smaller, lower resolution TV. ... I upgraded to the Samsung 4K 9000 Series. ... "
" ... I do think the OLED picture is slightly better but the samsung has less glaire and brighter display due to LED for half the price. ... "
" ... I love it and the 4K upgrading is great also! ... "
" ... Definitely a better picture than 1080p HD. ... "
" ... Picture is SHARP, especially with 4K sources. ... I purchased a GANA RCA to HDMI converter which allows me to connect my Panasonic VHS recorder/player to my 4K TV. ... This converter will upscale VHS to either 720p or 1080p but I chose the 720p and the image is pretty good. ... The 4K TV also upscales. ... I get to keep using VHS tapes that have no DVD/BD or 720p/HD streaming options. ... I researched for a Wi-Fi keyboard for this 4K TV and finally found one that is acceptable to use. ... "
" ... I use it for PS4 gaming (it has a game mode feature) and 4K streaming. ... "
" ... I purchased this TV to upgrade from my Samsung PN64D8000 plasma and was apprehensive at first going from a Plasma to a LED/LCD TV. ... "
Display Clarity
samsung, picture, led lcd, led, vertical
+69%
-31%
" ... The blacks just seemed deeper and coolers were brighter. ... "
" ... Alright, now the important part: the display. ... There are two criticisms I have to make, but they're super standard for LCD LED backlit, so I knew this going in and won't let it affect my overall review, it's just something I want folks to know about. ... That being said, the black I'm seeing on this LED/LCD is outstanding. ... "
" ... I purchased this TV to upgrade from my Samsung PN64D8000 plasma and was apprehensive at first going from a Plasma to a LED/LCD TV. ... I have never seen an LED/LCD TV with black levels this nice EVER and am happy I did not pony up for the LG OLED. ... "
" ... Plenty of brightness, bold colors, and for an LED, very good contrast. ... "
" ... Side vision is not a problem from my point of view, looks good from most any angle. ... "
" ... Alright, now the important part: the display. ... There are two criticisms I have to make, but they're super standard for LCD LED backlit, so I knew this going in and won't let it affect my overall review, it's just something I want folks to know about. ... That being said, the black I'm seeing on this LED/LCD is outstanding. ... "
" ... I purchased this TV to upgrade from my Samsung PN64D8000 plasma and was apprehensive at first going from a Plasma to a LED/LCD TV. ... I have never seen an LED/LCD TV with black levels this nice EVER and am happy I did not pony up for the LG OLED. ... "
" ... Almost purchased a smaller, lower resolution TV. ... Beautiful, virtually edge-to-edge picture. ... "
Device Compatibility
samsung, one connect, connect, great tv, television
+82%
-18%
" ... It takes a while to get used to but it works fine on the 4K TV and I tested it, using Bluetooth mode, on a Samsung Galaxy Note 8 cellphone. ... This is an excellent keyboard that can be used on cellphones, tablets, laptops, or PCs. ... "
" ... I've never purchased a Samsung product, all of my electronics have an Apple logo on them haha, but Samsung makes darn good TVs. ... I'd recommend this to anyone TV shopping. ... "
" ... Try that with an iPhone ! ... "
" ... i have owned other samsung tv's. ... "
" ... Samsung rarely disappoints, you get what you pay for and this is a great tv. ... "
" ... I have TV envy. ... Very impressed by the back of this TV and the Samsung One Connect. ... "
" ... I have TV envy. ... Very impressed by the back of this TV and the Samsung One Connect. ... "
" ... Still, I like the television set and do recommend it. ... "
Remote
tv, sonos, control, universal, samsung
+95%
-5%
" ... It found my NAS on my network and connected easily without any setup, everything visually is improved at first the one connect remote felt like I added another remote to my collect but has started working itself out. ... "
" ... Samsung appears to have improved their software and the remote is really nice compared to my old Samsung. ... "
" ... Otherwise I love the picture and the easy app screen and remote. ... "
" ... Universal remote works well. ... "
" ... Remote has learned all devices connected to to tv. ... Remote can also be used by speaking directly into remote. ... "
" ... Universal remote works well. ... "
" ... Super picture with easy to use remote. ... "
" ... The minimalist remote had me worried but the TV uses the same discreet codes as my previous Samsung so my universal remote works fine (I didn't even need to re program it). ... "
Setup
easy, delivery, install, person, tv
+86%
-14%
" ... Delivery was on time and professional. ... "
" ... First of all, the TV is an outstanding value with a high picture quality and is significantly easy to setup . ... "
" ... The install team was great ... "
" ... Robot followed by uninterested, unempowered, resourceless agent. ... "
" ... T V was what I expected however the delivery team was unfamiliar with how to assemble the product. ... "
" ... Set up was easy and it looks good even when it's off! ... "
" ... Easy to navigate and no complicated install!!! ... "
" ... A beautiful picture and easy setup. ... "
Price
tv, money, worth, samsung, quality
+100%
" ... The MSRP on these when released was over $3k. ... If you can get one now for a good price (I paid $1500 for a 65") snatch it up before they're gone. ... "
" ... Great tv for the price. ... "
" ... Samsung quality decent price. ... "
" ... This TV was a great buy for the money. ... But its still a great TV for the regular price. ... "
" ... Great TV for the price and size. ... "
" ... Totally worth it. ... "
" ... Totally worth it. ... "
" ... At that price, I believe the Samsung UN55MU9000 might be the best deal for the dollar. ... "
Device Stand
tv, mount, stand, mounted, screw
+75%
-25%
" ... 65" looks really really big (and heavy too while trying to mount it on the wall) ... "
" ... This TV was carefully wall mounted and has been safely and securely in place throughout its time in our home. ... "
" ... Great TV love the picture the very light the only thing that I did not like was the TV stand was very flimsy and leans to the left ... Easy fix for around $40 you can get rotatable TV stand that bolts into the back of the TV that is more stable ... "
" ... I recommend the Samsung WMN550M Samsung Mini Wall Mount for a very low-profile and easy wall mount (easy, anyway, once you figure out which part of the instructions apply to the U9000) albeit one that does not tile or swivel. ... Given that I use this wall mount, the fact the all connections to the TV are made to a small box that is separate from the TV is a big plus. ... "
" ... In the future, when I mount it on the wall, I have to find a way to hide the brick. ... "
" ... Mount it to your wall for sure. ... "
" ... Same mounting holes as my older Samsung JU7100 television so it was a breeze to mount. ... "
" ... This TV can be wall mounted as well, if you so choose. ... "
Ports
tv, hub, television, proprietary, hdmi ports
+70%
-30%
" ... So you get an extra device hub you plug all your HDMI/etc into, and that sits with your other multimedia components. ... "
" ... Easy set up with the HDMI hub. ... "
" ... Newer TV's like this use something called "ARC or Audio Return Channel" on HDMI cables to send sound to a receiver. ... "
" ... I think that the one horizontally plugged wire leading to the box for your HDMI’s and all to attach to is a great idea. ... "
" ... There are 4 HDMI ports which is enough for all of my devices. ... "
" ... It comes with two devices called "Wall mount adapters" that screw into the back. ... "
" ... Make sure to use correct type of HDMI 2.0 cable that supports UHD. ... "
" ... The one connect cable hub is a pretty good idea & cut down the number of cables running directly into the tv. ... "
Color
colors, color, oled, contrast, blacks
+94%
-6%
" ... The blacks just seemed deeper and coolers were brighter. ... "
" ... There are many ways to adjust the image: backlight intensity, brightness, contrast, sharpness, color saturation, and a red-green color slider. ... I have some experience with Photoshop so I could make a given image look just perfect with all these adjustments, but with the very next image or show, everything would be way off, the image under or over saturated, too red or green or yellow, untrue skin tones, and often a fuzziness as if I was looking through a blurring filter. ... "
" ... A good friend of mine has a OLED55B6P and I will say that while the blacks are very impressive, the color representation and sharpness is not up to par with my Samsung unit in my opinion. ... "
" ... The only reason I'd buy an LG is to go OLED, but the tech is still pretty new, and the colors aren't quite as brite, plus it's still pretty expensive. ... This isn't an OLED so you're going to get those grey levels or lit up portions when you have high contrast scenes (a candlelight, for example, in a night scene where everything is black but a few bits of light). ... "
" ... The only reason I'd buy an LG is to go OLED, but the tech is still pretty new, and the colors aren't quite as brite, plus it's still pretty expensive. ... This isn't an OLED so you're going to get those grey levels or lit up portions when you have high contrast scenes (a candlelight, for example, in a night scene where everything is black but a few bits of light). ... "
" ... A good friend of mine has a OLED55B6P and I will say that while the blacks are very impressive, the color representation and sharpness is not up to par with my Samsung unit in my opinion. ... "
" ... Colors are great, picture is wonderful. ... "
" ... When a tv show or movie first starts, it takes about 3 seconds of a bit of a haze, but then the colors and picture is amazing. ... "
Cables
proprietary, long enough, one connect, cords, connector
+65%
-35%
" ... All the wires connect to a box so everything is nice and neat. ... "
" ... I think that the one horizontally plugged wire leading to the box for your HDMI’s and all to attach to is a great idea. ... "
" ... All the wires connect to a box so everything is nice and neat. ... "
" ... Allows for a nice clean look because of reduced cable connections to the TV. ... It recognizes the cable box (I know) right off so pretty seamless transition. ... "
" ... I had an older Receiver and needed to get an optical cable to get sound out of my surround system. ... "
" ... Even when streaming without a cable. ... "
" ... Elegant yet modern looking frame and the cable management system is a bonus. ... "
" ... Even when streaming without a cable. ... "
Software Platform
samsung, youtube, apps, smart hub, netflix
+75%
-25%
" ... I also have the 65" 8000 but this TV is nicer and the apps seem to load quicker. ... "
" ... Using it with an Nvidia Shield TV for Youtube and Netflix. ... "
" ... The built in Netflix app supports 4K streaming. ... "
" ... I could still use YouTube because this Smart Hub comes with an Internet app. ... "
" ... The software interface overall is easy to use. ... "
" ... So far so good, as far as the TV goes, although it's a PITA not to be able to delete unwanted apps from the home screen. ... "
" ... Samsung work with me to quickly diagnose the problem and overnighted a new "One Connect" which they were sure would fix the TV . ... "
" ... I used to watch Hulu-with Live TV through the Amazon Firestick, but with this TV I can watch Hulu-with Live TV from the TV App, no need for the Firestick. ... "
Sound Quality
bar, tv, eventually, built in speakers, speakers
+87%
-13%
" ... Tv sound is not bad, but I decided to use a Bose sound bar with mine. ... "
" ... Sound is very good, but I will eventually upgrade to a sound bar. ... "
" ... Put it on the sass with the sound bar. ... "
" ... Put it on the sass with the sound bar. ... "
" ... The built in speakers are not so good so a sound bar & sub woofer is necessary if you like good sound. ... "
" ... but once we got it mounted it looks and sounds great and is the perfect size. ... "
" ... The sound on this TV is great. ... Yes the sound could be better, but you don't buy a top of the line TV for it's sound quality. ... Eventually, yes I'll get a sound bar, but the built in speakers are more than adequate. ... "
" ... TV sound is very good but I added a Yamaha YAS-107BL Sound Bar with Dual Built-In Subwoofers & Bluetooth Black and a Polk Audio PSW10 10-Inch Powered Subwoofer (Single, Black) and now have theater quality sound (OK, theater-quality but not surround - yet). ... "
Product Reliability
months, year, samsung, later, started
+40%
-60%
" ... I bought this TV in February 2018 and it died in November--a mere 9 months after purchase. ... And now it's dead. ... "
" ... I don't mind an exchange, but could have saved several weeks of time. ... "
" ... After getting it set up, problems started with sound cutting out. ... UPDATE: SAMSUNG SUPPORT IS A JOKE, A FRAUD, THEY HAVE PUT ME OFF FOR OVER 1 MONTH NOW. ... "
" ... I had this TV for one month before a major part had to be replaced. ... "
" ... The second one has lasted 4 months, the screen stopped working around March 30th. ... "
" ... A week later it just died. ... "
" ... A week later it just died. ... "
Marketplace
amazon, samsung, much, warehouse, see
+92%
-8%
" ... It was supposed to be my baby, with all the top features and wonderful picture. ... "
" ... Like the picture very much ... "
" ... Thank you Amazon, and thank you Samsung! ... "
" ... A great picture in all respects. ... "
" ... The picture is fantastic. ... "
" ... The picture is fantastic. ... "
" ... Well please with the TV very good picture ... "
" ... Anyone that comes over, comments on what an excellent picture it has. ... "
Delivery
set, person, would, v, tv
+67%
-33%
" ... Aside from a super early 6AM - 9AM delivery window the delivery went smoothly. ... "
" ... The delivery men even took it out of the box and set it up for me. ... "
" ... Delivery guys were great. ... "
" ... And the delivery process was extremely smooth, can't recommend this set enough! ... "
" ... Delivery was on time and professional. ... "
" ... Delivery was as scheduled and packaging for the TV was excellent. ... "
" ... T V was what I expected however the delivery team was unfamiliar with how to assemble the product. ... The t v operates great and would give it a high rating however the delivery team would be rated low. ... "
Ease of Use
setup, set, picture, straightforward, install
+100%
" ... easy to set up and install. ... "
" ... Easy to navigate and no complicated install!!! ... "
" ... Setup was straightforward. ... The software interface overall is easy to use. ... "
" ... Easy setup with the one connect, but this tv has no component connection. ... "
" ... Good picture, mostly easy to set up. ... "
" ... Set up was easy and it looks good even when it's off! ... "
" ... Simple as that. ... "
" ... Great picture and set up was very easy. ... "
Product As Described
samsung, much, see, well, tv
+100%
" ... It was supposed to be my baby, with all the top features and wonderful picture. ... "
" ... Like the picture very much ... "
" ... A great picture in all respects. ... "
" ... The picture is fantastic. ... "
" ... The picture is fantastic. ... "
" ... Well please with the TV very good picture ... "
" ... Anyone that comes over, comments on what an excellent picture it has. ... "
Apps
app, tv, youtube, smart hub, remote
+100%
" ... I'm interested in the Roku TV with all the apps I need, plus much less in cost. ... "
" ... I'm interested in the Roku TV with all the apps I need, plus much less in cost. ... "
" ... So far so good, as far as the TV goes, although it's a PITA not to be able to delete unwanted apps from the home screen. ... "
" ... I also have the 65" 8000 but this TV is nicer and the apps seem to load quicker. ... "
" ... Has all the apps or you can add them. ... "
" ... The built in Netflix app supports 4K streaming. ... "
" ... Otherwise I love the picture and the easy app screen and remote. ... "
" ... Finally, I wish the app was better but that may improve in time. ... "
Fit
fit, tv stand, tv, stand, screwed
+50%
-50%
" ... With so much technology in the TV itself, can't Samsung figure out how to make a base that holds straight? ... "
" ... And after 6 months of having this tv, the tv stand cracked causing the tv to fall & break I called & emailed support about the issue. ... "
" ... Parts left off because they didn't fit. ... "
" ... Parts left off because they didn't fit. ... "
Design
look, super, looks, tv, sleek
+100%
" ... TV has a nice design. ... "
" ... It is not QLED, but it looks fairly close. ... "
" ... Design team - pay attention. ... "
" ... I will look into it now that I can watch my TV! ... "
" ... Their designs aren't as sleek . ... Especially when it's mounted, it just looks super legit. ... They look friggen amazing on this set, BUT they're not perfect. ... "
" ... Their designs aren't as sleek . ... Esthetically, this television is just beautiful. ... It oozes quality and style. ... Especially when it's mounted, it just looks super legit. ... They look friggen amazing on this set, BUT they're not perfect. ... "
Controls
tv, work, volume, buttons
+40%
-60%
" ... I tried to argue that the "cosmetic issue" was not my doing but the result of poor quality control on Samsung's part. ... "
" ... They seem to have gone a bit downhill with Quality Control. ... "
" ... First, this higher end TV does not have Auto-Volume control. ... "
Screen Protection
vertical, lines, less, black, appeared
-100%
" ... It never had a scratch on it, and then recently a couple black dots appeared on the screen. ... "
" ... then i began to see "splotches" of discoloration starting in the center of the screen and going to the upper right corner of the screen. ... "
" ... One of the TVs had black streaks that appeared on the screen. ... "
" ... Less than six weeks after owning the TV, I noticed that the back plastic cover was separating from the panel and the separation was getting wider within a week. ... "
" ... after less than 6 months the main screen blew. ... "
Gaming
video, tv, playing, game, 4k
+100%
" ... I use it for PS4 gaming (it has a game mode feature) and 4K streaming. ... "
" ... It’s also great for gaming, I play a lot of ghost recon and the graphics are breath taking for a video game. ... "
" ... It’s also great for gaming, I play a lot of ghost recon and the graphics are breath taking for a video game. ... "
Capacity
living room, home, small, considering, box
+50%
-50%
" ... That, or the technicians in my living room didn't have the guts to tell me themselves that they didn't intend to replace it, so they made some lackey be the final word. ... "
" ... I had to push this huge box out of my doorway that it was blocking and move it into my living room to await for the mounting on Friday. ... I’m 66 and had a little difficulty moving this large box in a small house with not much room to maneuver. ... "
Volume
room, need, volume, speakers, get
+75%
-25%
" ... Sound bar can be used if you need to annoy your neighbors. ... "
" ... I have a decent sized room (which you'd need to rock a 65") but not ginormous by any standards. ... "
Bluetooth
dual, tv, theater, sound, smart
+100%
" ... Both optical and Bluetooth are available. ... "
" ... It is the Rii K16(2018 model) dual-mode(Bluetooth/Wi-Fi). ... "
" ... Smart functions and bluetooth work well. ... "
" ... TV sound is very good but I added a Yamaha YAS-107BL Sound Bar with Dual Built-In Subwoofers & Bluetooth Black and a Polk Audio PSW10 10-Inch Powered Subwoofer (Single, Black) and now have theater quality sound (OK, theater-quality but not surround - yet). ... "
Network
channel, wifi, sitting
+50%
-50%
" ... Also, the OTA (over the air) built in antenna does not pick up the CW channel. ... I upgraded antennas and still cannot find the CW channel. ... "
Build Quality
cover, thin, point, panel, flimsy
-100%
" ... Less than six weeks after owning the TV, I noticed that the back plastic cover was separating from the panel and the separation was getting wider within a week. ... He explained that Samsung glued the back plastic cover with double sided tape to the front panel and in order to repair the problem, the entire front panel would have to be replaced. ... "
" ... Wobbly and not sturdy. ... "
" ... First one arrived with a large crack in the corner, as if it had been dropped. ... "
" ... The service techs had stated the stands are flimsy & they have had several inquires about this issue. ... "
User Manual
instructions
+33%
-67%
" ... Possibly the most alarming was the absence of any manual or written instructions ... "
" ... Possibly the most alarming was the absence of any manual or written instructions ... "
Video Playback
video, tv, movies, amazon, watch
+100%
" ... Some of the 1080 shows I watch on amazon video and Netflix looks just as nice as the 4K video. ... "
" ... Additional TV viewing is through Hulu-with Live TV and Amazon Video all played through my Samsung 3.1 SoundBar. ... "
" ... The built in Netflix app supports 4K streaming. ... "
Returns
would, box
-100%
" ... I would like to return it but already threw the box out. ... "
" ... Reason for the return: ... "
" ... This TV is going back or being replaced. ... "
Features
picture, light, dim, auto
+67%
-33%
" ... It was supposed to be my baby, with all the top features and wonderful picture. ... "
" ... It is a year older than the new model, but it looks like it has all the same features, except the wall mimic mode. ... "
Cleaning
residue, tv, black, appeared
+33%
-67%
" ... One of the TVs had black streaks that appeared on the screen. ... "
" ... Really nice TV, at a great Amazon Warehouse price, but item came with stickers on the screen that left a lot of sticky glue residue. ... The residue won't come off with any screen safe cleaning product I've tried. ... "
Call quality
voice, use, samsung customer service
+33%
-67%
" ... good but my mother who does not hear well can not raise the volume high enough ... "
" ... After two lengthy phone calls to someone who speaks next to no English in Samsung customer service, they said they will need to send me a new remote. ... "
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Resolution: 4K
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