Last Updated: 22 Mar 2019

Portal from Facebook Smart Hands Free Video Calling with Alexa Built in

Last Updated: 22 Mar 2019
8.4
SCORE
/10
Total Reviews
295
Old Reviews
0
Unverified
70
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Review Summary - 225 recent, verified reviews

Detailed Mode
Software Platform
 37
portal, facebook, apps, facebook messenger, messenger
+73%
-27%
comment
" ...  Easy integration with facebook ... Echo show might be a better solution.  ...  "
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" ...  Alexa is a great feature too!  ...  "
comment
" ...  The new Portal live streaming device is amazing!!!! ... I’m hoping more added apps and features will follow!  ...  "
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" ...  They say you can download apps but we have not been successful doing so. ... Overall quality seems good but value is still up in the air - wanted to download apps like a tablet.  ...  "
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" ...  Plus I didn't realize it had Alexa built in.  ...  "
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" ...  She knows how to use Alexa as well so she likes having the Portal play whatever song she wants.  ...  "
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" ...  But you can call anyone who has facebook messenger, which yes I know you can do with your smartphone.  ...  "
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" ...  Missing some software features and alexa features like multiroom audio.  ...  "
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Device Compatibility
 35
portal, messenger, echo, connected, smart
+69%
-31%
comment
" ...  It even has Bluetooth so you can connect with your phone or iPad where you have music if you don’t have Amazon Prime.  ...  "
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" ...  I love the hands free device and Alexa built in. ... Alexa responds to any name close to hers.  ...  "
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" ...  I love the fact that it has Alexa!!!!  ...  "
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" ...  Easy integration with facebook ... Echo show might be a better solution.  ...  "
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" ...  It is easy to stay connected.  ...  "
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" ...  Alexa is a great feature too!  ...  "
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" ...  He called me on my smart phone.  ...  "
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" ...  My grandma will replace her home phone with this.  ...  "
Call quality
 34
calls, portal, messenger, calling, video calls
+76%
-24%
comment
" ...  I was excited to get this for my mom for christmas because smart phones were to complicated for her to have video calls. ... I would like to see it offer other ring tones options or like on your phone select a specific ring tone for each person on your call list. ... We have enjoyed having group calls with my mom and all her 6 children.  ...  "
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" ...  Honestly, the video calls are the seller, the other features I don't really use.  ...  "
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" ...  Walk up, tap a photo, and you're calling . ... It's the first device that has been simple enough that my grandparents feel empowered to initiate video calls. ... and it means we can answer video calls on our phones, laptops, etc. ... - My grandparents often can't hear their portal ringing in a multi-room house (once I had to call their phone to tell them to pick up on their Portal)  ...  "
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" ...  Talk to family members like they are right there.  ...  "
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" ...  Enjoy live view phone calls with my family and friends.  ...  "
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" ...  Perfect to call family so they can see my son!  ...  "
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" ...  We now group-call all family across the country.  ...  "
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" ...  The sound quality is SOOOO much better (no struggling to hear) .  ...  "
For Kids
 31
son, see, daughter, grandchildren, family
+100%
comment
" ...  Bought for parents to talk with grandkids.  ...  "
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" ...  Talking to kids and grandkids  ...  "
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" ...  My kids love it especially the face effects.  ...  "
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" ...  It is easy to keeping in touch with my old friends from school  ...  "
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" ...  I bought one for myself, hubby is working out of state, he got one and my daughter and son-in-law live in another state and they got one too!  ...  "
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" ...  We have a great timing using the Portal when calling our kids and the grand kids jump right in and everyone can visit at the same time.  ...  "
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" ...  Kids love it  ...  "
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" ...  I bought one for the wife and one for the mother in law so she could see her granddaughter more.  ...  "
Capacity
 30
room, friends, portal, call, portals
+93%
-7%
comment
" ...  - My grandparents often can't hear their portal ringing in a multi-room house (once I had to call their phone to tell them to pick up on their Portal)  ...  "
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" ...  We love our portals - we use them for the kids to be able to call grandma and family.  ...  "
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" ...  and my brother who lives across country. ... This is a convenient item located in our family room.  ...  "
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" ...  We now group-call all family across the country.  ...  "
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" ...  You really can walk all over the room and still be in frame.  ...  "
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" ...  I love it for the reasons that we have better contact with family and you can move around the room without moving out of site, I also love the feature that I can listen to music and speakers have a great sound.  ...  "
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" ...  They seem to like it and use it all the time in their living room .  ...  "
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" ...  We can have whole family in the room and all get to see and talk.  ...  "
Ease of Use
 27
use, set, simple, setup, portal
+96%
-4%
comment
" ...  user friendly interface, especially for my Mom.  ...  "
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" ...  Super user friendly!  ...  "
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" ...  It's easy to setup and super easy to use.  ...  "
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" ...  Easy integration with facebook  ...  "
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" ...  Loved the fact that the Portal is so easy to use.  ...  "
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" ...  does everything it says and so simple to set up  ...  "
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" ...  The portal has been an easy way for the two of us to chat via sign language and it's like we are talking on the phone.  ...  "
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" ...  It is so easy to use  ...  "
Sound Quality
 23
quality, picture, speakers, music, video
+91%
-9%
comment
" ...  Picture and sound are also great.  ...  "
comment
" ...  Using it is a breeze, the sound and video quality are top notch, and this makes my life so much better !  ...  "
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" ...  High quality picture and sound.  ...  "
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" ...  The picture and sound quality are excellent.  ...  "
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" ...  Images and sound are clear.  ...  "
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" ...  Sound from music is ok.  ...  "
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" ...  I was most surprised about the speaker - the sound quality is pretty impressive for such a tiny device.  ...  "
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" ...  Love the speakers it uses. ... Being placed on both sides of the screen you can pick up sound from virtually anywhere it comes from.  ...  "
Picture Quality
 21
sound, quality, picture quality, clear, use
+95%
-5%
comment
" ...  The picture quality even with 720P is great  ...  "
comment
" ...  Picture is great.  ...  "
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" ...  The picture and sound quality are excellent.  ...  "
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" ...  the image weirdly clear and sharp (how do they do that?)  ...  "
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" ...  I love the clear picture and not having to squint to see everyone on the screen.  ...  "
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" ...  The picture quality is awesome and the camera is great.  ...  "
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" ...  We have Skyped with individuals, but find this format far easier to use and with uniform quality of both picture and sound.  ...  "
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" ...  High quality picture and sound.  ...  "
Apps
 16
facebook, portal, alexa, messenger, facebook messenger
+81%
-19%
comment
" ...  Missing some software features and alexa features like multiroom audio.  ...  "
comment
" ...  They say you can download apps but we have not been successful doing so. ... Overall quality seems good but value is still up in the air - wanted to download apps like a tablet.  ...  "
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" ...  It' simple to set up, works great for video chat for Facebook Messenger.  ...  "
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" ...  The sound is excellent along with streaming my music apps! ... I’m hoping more added apps and features will follow!  ...  "
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" ...  She knows how to use Alexa as well so she likes having the Portal play whatever song she wants.  ...  "
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" ...  Simple to use, games, apps, and Able to see the family and Friends .  ...  "
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" ...  The bonus is using it to chat with my kids via their FB messenger apps on their phones, using the speaker for music, the scrolling photos from previous FB uploads, and you tube that I use for crafting videos.  ...  "
comment
" ...  Alexa is the voice interface, through which you start streaming music, podcasts, videos, etc.  ...  "
Camera
 15
follows, facebook, video, user, tracking
+100%
comment
" ...  The camera cover is also a great security add and brings a sense of peace to the user.  ...  "
comment
" ...  The camera does everything it says and is more than I expected.  ...  "
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" ...  I seriously thought about exchanging them for something else because I wasn't interested in a FaceBook camera.  ...  "
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" ...  I love that the camera follows us as well!  ...  "
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" ...  It is just another whole way to video conference the camera following you gives you freedom to move around.  ...  "
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" ...  This is simply a tablet with no battery and an enhanced camera for Facebook Messenger.  ...  "
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" ...  It also comes with a camera cover. ... Camera tracking and video calls are perfect.  ...  "
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" ...  Great camera follows you real well.  ...  "
As Gift
 13
christmas, one, bought, us, live
+100%
comment
" ...  Would highly recommend and thinking of buying as a gift for all my loved ones  ...  "
comment
" ...  He giggled and kept saying over and over how much he loved his Christmas gift.  ...  "
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" ...  This was a gift for someone else.  ...  "
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" ...  Best gift ever for keeping family close!  ...  "
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" ...  - I bought one for the grandparents - PERFECT grandparent gift.  ...  "
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" ...  My wife and I got one for Christmas.  ...  "
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" ...  Sent one to each sister and best friend for Christmas.  ...  "
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" ...  Bought this as an xmas gift for the wife and one for our son & daughter in law who live across the country.  ...  "
Display Clarity
 9
time, see, pictures, picture, display
+100%
comment
" ...  I love the clear picture and not having to squint to see everyone on the screen.  ...  "
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" ...  otherwise a nice size screen and good quality sound  ...  "
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" ...  Even those who is scared of screen would be able to enjoy doing the video chat.  ...  "
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" ...  We love that the screen always keeps someone in view.  ...  "
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" ...  Also love the ability to display Facebook pictures of you and your favorites.  ...  "
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" ...  Now I have to worry about limiting her screen time. ... The only annoyance is that she keeps flipping through the pictures when the pictures are on display. ... I don't want her to look at the screen all the time.  ...  "
comment
" ...  With the great screen for use with Alexa this is the best device to have in the house.  ...  "
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" ...  On the plus side, has a very nice screen.  ...  "
Price
 8
money
+75%
-25%
comment
" ...  Best money I've spent in a while.  ...  "
comment
" ...  Worth the money .  ...  "
comment
" ...  With the 100 dollar off of 2 deal, it was reasonably priced.  ...  "
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" ...  Overall, I think the device is good and is worth investing (especially for discounted price of around $150) if you have a relative who is scared of using other more complicated technology.  ...  "
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" ...  I know there have been some bad reviews about this product, but so far it has been worth every penny of its $149.00.  ...  "
Video Calling
 8
calling, use, second
+100%
comment
" ...  Great for video calling haven’t used it for anything else.  ...  "
comment
" ...  If video communication.  ...  "
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" ...  i rarely use the video chat but its nice.  ...  "
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" ...  use it for music and video calling  ...  "
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" ...  Great video chat feature.  ...  "
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" ...  Great video and call quality.  ...  "
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" ...  This product is absolutely phenomenal when it comes to video calling.  ...  "
Video Recording
 8
calling, use, second
+100%
comment
" ...  Great for video calling haven’t used it for anything else.  ...  "
comment
" ...  If video communication.  ...  "
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" ...  i rarely use the video chat but its nice.  ...  "
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" ...  use it for music and video calling  ...  "
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" ...  Great video chat feature.  ...  "
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" ...  Great video and call quality.  ...  "
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" ...  This product is absolutely phenomenal when it comes to video calling.  ...  "
Setup
 7
setup, use, super, simple, set
+86%
-14%
comment
" ...  Setup is pretty simple.  ...  "
comment
" ...  It's easy to setup and super easy to use.  ...  "
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" ...  Set up was very easy.  ...  "
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" ...  Bought 2 of these for Christmas, one for our parents and one for us, works great and pretty easy to install.  ...  "
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" ...  Setup was easy.  ...  "
Marketplace
 6
facebook, different, days
+83%
-17%
comment
" ...  Also the superscreen is cool how it shows your pics  ...  "
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" ...  Thank you Amazon for making must needs affordable!  ...  "
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" ...  Works exactly as expected.  ...  "
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" ...  The individual was excited to have the portal  ...  "
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" ...  I got a replacement sent from Amazon but after 4 days it did the exact same thing.  ...  "
Features
 6
time, sure, portal, goes, enhance
+50%
-50%
comment
" ...  Dont put alexa if you can not use all its features, makes her pointless.  ...  "
comment
" ...  However, there is some disappointing lack of features.  ...  "
For Fun
 5
2
+100%
comment
" ...  It's so fun!  ...  "
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" ...  It was fun to be able to show her things rather than to describe them.  ...  "
Volume
 5
sound, get, audio
+60%
-40%
comment
" ...  Almost as good as being in the same room.  ...  "
comment
" ...  Camera is great,audio is loud.  ...  "
Product Reliability
 5
days, alexa, wish
+60%
-40%
comment
" ...  My brother set it up for her.  ...  "
comment
" ...  Changed my life❤  ...  "
Wifi
 5
quality, portal
+80%
-20%
comment
" ...  You can take it and set up anywhere there is WiFi.  ...  "
comment
" ...  Works well as long as wifi is fast enough.  ...  "
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" ...  As far as the call quality, if you are in good WiFi, the quality is excellent!!  ...  "
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" ...  We have poor WiFi in our house so we had to turn off other technology to get a good picture but others may not have that problem.  ...  "
Video Playback
 4
video, second, portal, calling
+75%
-25%
comment
" ...  Love live stream viewing calls 💕  ...  "
comment
" ...  Video streaming to another FB portal is excellent.  ...  "
Returns
 4
refund, days
+50%
-50%
comment
" ...  and I did not receive the item back from them until it was too late to return them.  ...  "
comment
" ...  Time for a refund.  ...  "
Fit
 4
phone, use, kids, device
+100%
comment
" ...  Finally they can both fit in the screen, unlike when they were always trying to awkwardly hold their iPhones in selfie mode before.  ...  "
comment
" ...  I like the way it follows you around without having to hold the phone .  ...  "
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" ...  It’s a very attractive device and fits right on my kitchen counter.  ...  "
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" ...  Now the kids don't fight over who gets to hold the phone and it makes the experience much easier.  ...  "
Battery Life
 4
could
-100%
comment
" ...  Wasted hours traveling and setting up  ...  "
comment
" ...  The only negative is that the Portal has to be plugged in to an outlet and I would prefer a battery so that the device could easily be moved.  ...  "
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" ...  The most noticeable is the lack of a battery. ... Or your competitors won't have a battery in theirs?  ...  "
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" ...  #2- As stated in my original review, to not have a battery is beyond frustrating.  ...  "
For Travel
 3
+67%
-33%
comment
" ...  Sure saves on plane fare.  ...  "
comment
" ...  For parents who travel a lot for work, this is a must get!  ...  "
Touch Sensitivity
 3
+67%
-33%
comment
" ...  This was a great way to stay in touch with grandkids.  ...  "
comment
" ...  This has opened so many options for us to keep in touch .  ...  "
Bluetooth
 3
play, music, connect, bluetooth, alexa
+100%
comment
" ...  It even has Bluetooth so you can connect with your phone or iPad where you have music if you don’t have Amazon Prime.  ...  "
comment
" ...  I love the other functionalities, alexa is great, using it as a bluetooth speaker as well, having a web browser is a bonus.  ...  "
comment
" ...  However, I liked that Portal is equipped with Bluetooth so you can connect your phones to play music.  ...  "
Comfort
 3
+100%
comment
" ...  Great hands free way to stay in touch!  ...  "
comment
" ...  It is really saying something when our senior community feels at ease using the product!  ...  "
comment
" ...  Feel like I have been right there!  ...  "

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Specifications

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