Last Updated: 5 Apr 2019 (Refresh Now)

Portal from Facebook Smart Hands Free Video Calling with Alexa Built in

Last Updated: 5 Apr 2019 (Refresh Now)
8.5
SCORE
/10
Total Reviews
309
Old Reviews
0
Unverified
71
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Review Summary - 238 recent, verified reviews

Detailed Mode
Software Platform
 39
portal, facebook, apps, facebook messenger, messenger
+74%
-26%
comment
" ...  She knows how to use Alexa as well so she likes having the Portal play whatever song she wants.  ...  "
comment
" ...  Missing some software features and alexa features like multiroom audio.  ...  "
comment
" ...  I believe most people will hesitate to buy this because of the mishandling of user info that Facebook is known for but this is an simple awesome piece of technology that is awesome for staying connected to love ones.  ...  "
comment
" ...  This is a great video calling service love that it also works with anybody in you Facebook messenger that has a smart phone. ... Gave it only four stars as it would be nice if calling with Alexa worked and more of the Alexa features were available.  ...  "
comment
" ...  We never think to open Skype or other programs up on our devices (or even call them on the phone for that matter), but having a device out in the open with the person's name and face popping up whenever they become "active" on Messenger really makes me excited to hit the call button just to check in and say "hi" and chat.  ...  "
comment
" ...  The Portal can connect easily to phones and tablets running Messenger.  ...  "
comment
" ...  Picture quality seems way clearer than what we used to use (Facebook Messenger on iOS) . ... - It has Alexa but doesn't work with the Ring doorbells  ...  "
comment
" ...  Alexa is a great feature too!  ...  "
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For Brands, Sellers & Businesses
Device Compatibility
 36
portal, messenger, echo, connected, voice
+69%
-31%
comment
" ...  He called me on my smart phone.  ...  "
comment
" ...  The receiver has to change a couple of settings in their phone for it to work .  ...  "
comment
" ...  I also have Alexa on my smartphone, and it will stream while on wifi from the same source, Amazon Prime Music without missing a beat, as will the desktop I'm using to write this review.  ...  "
comment
" ...  We never think to open Skype or other programs up on our devices (or even call them on the phone for that matter), but having a device out in the open with the person's name and face popping up whenever they become "active" on Messenger really makes me excited to hit the call button just to check in and say "hi" and chat.  ...  "
comment
" ...  It's a new way to communicate, which makes us feel closer and more connected.  ...  "
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" ...  I love the fact that it has Alexa!!!!  ...  "
comment
" ...  It’s two devices in one. ... Alexa is also available.  ...  "
comment
" ...  I love the hands free device and Alexa built in. ... Alexa responds to any name close to hers.  ...  "
Call quality
 36
calls, portal, voice, messenger, calling
+78%
-22%
comment
" ...  My brother set it up and I call my Dad and it’s sp much better than FaceTime on iPhone. ... Dad can hear it and see me so much better.  ...  "
comment
" ...  We can all three get on one call, the picture is so clear, much better than FaceTime.  ...  "
comment
" ...  It also cancels out some of the background noise making it easier to hear each other.  ...  "
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" ...  Now other friends and family can easily call him. ... I can hear him clearly and he can hear me clearly ... Being able to make it for video calls only is great.  ...  "
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" ...  Perfect to call family so they can see my son!  ...  "
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" ...  use it for music and video calling  ...  "
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" ...  I was able to see and talk to my 99 yr old mom on Xmas when my sister was with her thru her cell phone and that alone was priceless to me.  ...  "
comment
" ...  So much better than just a plan phone call.  ...  "
For Kids
 33
son, see, daughter, grandchildren, family
+100%
comment
" ...  We can see our new grandson now whenever we want.  ...  "
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" ...  Have been able to visit with son and family in another state.  ...  "
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" ...  I use it to see my grandson.  ...  "
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" ...  I gave this one to my daughter and son in law for their birthdays.  ...  "
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" ...  All 6 of our kiddos have one and now we can see the grandkids whenever we want.  ...  "
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" ...  I got my son to set it up for her but she uses it regularly.  ...  "
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" ...  Son love it  ...  "
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" ...  My 4yr old daughter is able to contact her grandparents anytime she wants.  ...  "
Capacity
 32
room, friends, portal, call, portals
+94%
-6%
comment
" ...  It’s like being there in their living room when we chat.  ...  "
comment
" ...  They seem to like it and use it all the time in their living room .  ...  "
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" ...  and my brother who lives across country. ... This is a convenient item located in our family room.  ...  "
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" ...  We're using the Facebook Portal to connect our long distance family members.  ...  "
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" ...  We use it daily with our family .  ...  "
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" ...  My daughters family lives out of town .  ...  "
comment
" ...  Also not to bulky to take along if we go out to visit other family close by or if we go overnight someplace.  ...  "
comment
" ...  We bought portals for our entire family. ... Talking to family in Texas from our home in Massachusetts is like sitting in their kitchen!  ...  "
Ease of Use
 28
use, set, simple, setup, portal
+96%
-4%
comment
" ...  Loved the fact that the Portal is so easy to use.  ...  "
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" ...  Set up was very easy.  ...  "
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" ...  It was easy to set up and eat to use.  ...  "
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" ...  does everything it says and so simple to set up  ...  "
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" ...  The portal has been an easy way for the two of us to chat via sign language and it's like we are talking on the phone.  ...  "
comment
" ...  The portal is basically easy for her to use.  ...  "
comment
" ...  It is so easy to use  ...  "
comment
" ...  Friendly user interface  ...  "
Sound Quality
 24
quality, picture, speakers, music, video
+92%
-8%
comment
" ...  Dad read the story real-time, with the animation, image and sound effects.  ...  "
comment
" ...  Images and sound are clear.  ...  "
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" ...  Sound is good.  ...  "
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" ...  I was most surprised about the speaker - the sound quality is pretty impressive for such a tiny device.  ...  "
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" ...  The clarity of the picture and the sound are far superior to any you have on FaceTime and I have never been cut off.  ...  "
comment
" ...  It also cancels out some of the background noise making it easier to hear each other.  ...  "
comment
" ...  Picture and sound are also great.  ...  "
comment
" ...  It could be so much better if more Alexa commands and skills worked on it because the portals sound and video blow away the competition.  ...  "
Picture Quality
 22
sound, quality, picture quality, clear, use
+95%
-5%
comment
" ...  Picture quality seems way clearer than what we used to use (Facebook Messenger on iOS) .  ...  "
comment
" ...  Picture quality had been ok so far.  ...  "
comment
" ...  Anyway, the picture quality is great and the sound isn't bad for hearing the person on the other side.  ...  "
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" ...  The picture quality is awesome and the camera is great.  ...  "
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" ...  The picture quality even with 720P is great  ...  "
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" ...  I love the clear picture and not having to squint to see everyone on the screen.  ...  "
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" ...  The picture and sound quality are excellent.  ...  "
comment
" ...  the image weirdly clear and sharp (how do they do that?)  ...  "
Apps
 17
facebook, portal, alexa, messenger, facebook messenger
+82%
-18%
comment
" ...  They say you can download apps but we have not been successful doing so. ... Overall quality seems good but value is still up in the air - wanted to download apps like a tablet.  ...  "
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" ...  I would recommend the Facebook portal to everyone!  ...  "
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" ...  The sound is excellent along with streaming my music apps! ... I’m hoping more added apps and features will follow!  ...  "
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" ...  Would be great if it could play Prime Video as well since it has Alexa content.  ...  "
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" ...  Easy integration with facebook ... This might a perfect solution for someone who just want facebook video chat, but not for people who want other features.  ...  "
comment
" ...  The bonus is using it to chat with my kids via their FB messenger apps on their phones, using the speaker for music, the scrolling photos from previous FB uploads, and you tube that I use for crafting videos.  ...  "
comment
" ...  Missing some software features and alexa features like multiroom audio.  ...  "
comment
" ...  It' simple to set up, works great for video chat for Facebook Messenger.  ...  "
Camera
 15
follows, facebook, video, user, tracking
+100%
comment
" ...  This is simply a tablet with no battery and an enhanced camera for Facebook Messenger.  ...  "
comment
" ...  I seriously thought about exchanging them for something else because I wasn't interested in a FaceBook camera.  ...  "
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" ...  Great camera follows you real well.  ...  "
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" ...  The camera does everything it says and is more than I expected.  ...  "
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" ...  The camera tracking is AMAZING.  ...  "
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" ...  It also comes with a camera cover. ... Camera tracking and video calls are perfect.  ...  "
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" ...  Camera works great.  ...  "
comment
" ...  The camera follows you as you move which is great.  ...  "
As Gift
 14
christmas, one, bought, us, live
+100%
comment
" ...  It’s also the perfect gift.  ...  "
comment
" ...  Bought this as an xmas gift for the wife and one for our son & daughter in law who live across the country.  ...  "
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" ...  I bought this gift for my parents who live in Florida the rest of us live in Wisconsin.  ...  "
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" ...  Best gift ever for keeping family close!  ...  "
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" ...  Neither of them liked the Christmas tree.  ...  "
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" ...  Was given as a gift.  ...  "
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" ...  - I bought one for the grandparents - PERFECT grandparent gift.  ...  "
comment
" ...  Would highly recommend and thinking of buying as a gift for all my loved ones  ...  "
Display Clarity
 11
time, see, pictures, picture, display
+100%
comment
" ...  My 4 year old grandson watches the screen for the green dot by their picture to light up meaning they are home and available and presses the button immediately to see them .  ...  "
comment
" ...  otherwise a nice size screen and good quality sound  ...  "
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" ...  Now I have to worry about limiting her screen time. ... The only annoyance is that she keeps flipping through the pictures when the pictures are on display. ... I don't want her to look at the screen all the time.  ...  "
comment
" ...  Also love the ability to display Facebook pictures of you and your favorites.  ...  "
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" ...  Even those who is scared of screen would be able to enjoy doing the video chat.  ...  "
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" ...  It has great resolution.  ...  "
comment
" ...  I love the clear picture and not having to squint to see everyone on the screen.  ...  "
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" ...  With the great screen for use with Alexa this is the best device to have in the house.  ...  "
Video Calling
 9
calling, use, second, able
+100%
comment
" ...  I wanted something where it can serve one purpose, video calling. ... Being able to make it for video calls only is great.  ...  "
comment
" ...  Great for video calling haven’t used it for anything else.  ...  "
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" ...  If video communication.  ...  "
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" ...  i rarely use the video chat but its nice.  ...  "
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" ...  use it for music and video calling  ...  "
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" ...  Great video chat feature.  ...  "
comment
" ...  Great video and call quality.  ...  "
comment
" ...  This product is absolutely phenomenal when it comes to video calling.  ...  "
Video Recording
 9
calling, use, second, able
+100%
comment
" ...  I wanted something where it can serve one purpose, video calling. ... Being able to make it for video calls only is great.  ...  "
comment
" ...  Great for video calling haven’t used it for anything else.  ...  "
comment
" ...  If video communication.  ...  "
comment
" ...  i rarely use the video chat but its nice.  ...  "
comment
" ...  use it for music and video calling  ...  "
comment
" ...  Great video chat feature.  ...  "
comment
" ...  Great video and call quality.  ...  "
comment
" ...  This product is absolutely phenomenal when it comes to video calling.  ...  "
Price
 8
money
+75%
-25%
comment
" ...  Best money I've spent in a while.  ...  "
comment
" ...  Worth the money .  ...  "
comment
" ...  With the 100 dollar off of 2 deal, it was reasonably priced.  ...  "
comment
" ...  Overall, I think the device is good and is worth investing (especially for discounted price of around $150) if you have a relative who is scared of using other more complicated technology.  ...  "
comment
" ...  I know there have been some bad reviews about this product, but so far it has been worth every penny of its $149.00.  ...  "
Setup
 7
setup, use, super, simple, set
+86%
-14%
comment
" ...  Setup is pretty simple.  ...  "
comment
" ...  It's easy to setup and super easy to use.  ...  "
comment
" ...  Set up was very easy.  ...  "
comment
" ...  Bought 2 of these for Christmas, one for our parents and one for us, works great and pretty easy to install.  ...  "
comment
" ...  Setup was easy.  ...  "
Marketplace
 7
facebook, different, days
+86%
-14%
comment
" ...  I love being an Amazon Prime Member!  ...  "
comment
" ...  Also the superscreen is cool how it shows your pics  ...  "
comment
" ...  Thank you Amazon for making must needs affordable!  ...  "
comment
" ...  Works exactly as expected.  ...  "
comment
" ...  The individual was excited to have the portal  ...  "
comment
" ...  I got a replacement sent from Amazon but after 4 days it did the exact same thing.  ...  "
Features
 6
time, sure, portal, goes, enhance
+50%
-50%
comment
" ...  Dont put alexa if you can not use all its features, makes her pointless.  ...  "
comment
" ...  However, there is some disappointing lack of features.  ...  "
For Fun
 5
2
+100%
comment
" ...  It's so fun!  ...  "
comment
" ...  It was fun to be able to show her things rather than to describe them.  ...  "
Volume
 5
would, sound, get, audio
+60%
-40%
comment
" ...  Almost as good as being in the same room.  ...  "
comment
" ...  Camera is great,audio is loud.  ...  "
Product Reliability
 5
days, alexa, wish
+60%
-40%
comment
" ...  My brother set it up for her.  ...  "
comment
" ...  Changed my life❤  ...  "
Video Playback
 5
video, second, portal, calling
+80%
-20%
comment
" ...  Video quality is exceptional and it's really easy to use.  ...  "
comment
" ...  Love live stream viewing calls 💕  ...  "
comment
" ...  Video streaming to another FB portal is excellent.  ...  "
Wifi
 5
quality, portal
+80%
-20%
comment
" ...  You can take it and set up anywhere there is WiFi.  ...  "
comment
" ...  Works well as long as wifi is fast enough.  ...  "
comment
" ...  As far as the call quality, if you are in good WiFi, the quality is excellent!!  ...  "
comment
" ...  We have poor WiFi in our house so we had to turn off other technology to get a good picture but others may not have that problem.  ...  "
Returns
 4
refund, days
+50%
-50%
comment
" ...  and I did not receive the item back from them until it was too late to return them.  ...  "
comment
" ...  Time for a refund.  ...  "
Touch Sensitivity
 4
+75%
-25%
comment
" ...  Love it to keep in touch with my grandsons.  ...  "
comment
" ...  This was a great way to stay in touch with grandkids.  ...  "
comment
" ...  This has opened so many options for us to keep in touch .  ...  "
Fit
 4
phone, use, kids, device
+100%
comment
" ...  Finally they can both fit in the screen, unlike when they were always trying to awkwardly hold their iPhones in selfie mode before.  ...  "
comment
" ...  I like the way it follows you around without having to hold the phone .  ...  "
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" ...  It’s a very attractive device and fits right on my kitchen counter.  ...  "
comment
" ...  Now the kids don't fight over who gets to hold the phone and it makes the experience much easier.  ...  "
Comfort
 4
head
+75%
-25%
comment
" ...  Great hands free way to stay in touch!  ...  "
comment
" ...  It is really saying something when our senior community feels at ease using the product!  ...  "
comment
" ...  Feel like I have been right there!  ...  "
Battery Life
 4
could
-100%
comment
" ...  Wasted hours traveling and setting up  ...  "
comment
" ...  The only negative is that the Portal has to be plugged in to an outlet and I would prefer a battery so that the device could easily be moved.  ...  "
comment
" ...  The most noticeable is the lack of a battery. ... Or your competitors won't have a battery in theirs?  ...  "
comment
" ...  #2- As stated in my original review, to not have a battery is beyond frustrating.  ...  "
For Travel
 3
+67%
-33%
comment
" ...  Sure saves on plane fare.  ...  "
comment
" ...  For parents who travel a lot for work, this is a must get!  ...  "
Bluetooth
 3
play, music, connect, bluetooth, alexa
+100%
comment
" ...  It even has Bluetooth so you can connect with your phone or iPad where you have music if you don’t have Amazon Prime.  ...  "
comment
" ...  I love the other functionalities, alexa is great, using it as a bluetooth speaker as well, having a web browser is a bonus.  ...  "
comment
" ...  However, I liked that Portal is equipped with Bluetooth so you can connect your phones to play music.  ...  "

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Specifications

No specs available.