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Last Updated: 18 Jan 2019

Portal from Facebook Smart Hands Free Video Calling with Alexa Built in

Last Updated: 18 Jan 2019
7.9
SCORE
/10
Total Reviews
148
Old Reviews
0
Unverified
38
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Review Summary - 110 recent, verified reviews

Detailed Mode
Software Platform
 18
portal, facebook, messenger, apps, spotify
+61%
-39%
comment
" ...  Missing some software features and alexa features like multiroom audio.  ...  "
comment
" ...  We never think to open Skype or other programs up on our devices (or even call them on the phone for that matter), but having a device out in the open with the person's name and face popping up whenever they become "active" on Messenger really makes me excited to hit the call button just to check in and say "hi" and chat.  ...  "
comment
" ...  Also blocked Alexa from phoning home without user interaction. ... The Portal is a pretty neat concept, with useless "streaming" capabilities. ... Alexa is the voice interface, through which you start streaming music, podcasts, videos, etc.  ...  "
comment
" ...  She knows how to use Alexa as well so she likes having the Portal play whatever song she wants.  ...  "
comment
" ...  Alexa is also available.  ...  "
comment
" ...  user friendly interface, especially for my Mom.  ...  "
comment
" ...  The Portal can connect easily to phones and tablets running Messenger.  ...  "
comment
" ...  I believe most people will hesitate to buy this because of the mishandling of user info that Facebook is known for but this is an simple awesome piece of technology that is awesome for staying connected to love ones.  ...  "
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Device Compatibility
 18
portal, messenger, connected, echo, voice
+67%
-33%
comment
" ...  It’s two devices in one. ... Alexa is also available.  ...  "
comment
" ...  It is easy to stay connected.  ...  "
comment
" ...  He called me on my smart phone.  ...  "
comment
" ...  I also have Alexa on my smartphone, and it will stream while on wifi from the same source, Amazon Prime Music without missing a beat, as will the desktop I'm using to write this review.  ...  "
comment
" ...  My grandma will replace her home phone with this.  ...  "
comment
" ...  We never think to open Skype or other programs up on our devices (or even call them on the phone for that matter), but having a device out in the open with the person's name and face popping up whenever they become "active" on Messenger really makes me excited to hit the call button just to check in and say "hi" and chat.  ...  "
comment
" ...  It's a new way to communicate, which makes us feel closer and more connected.  ...  "
comment
" ...  I love the fact that it has Alexa!!!!  ...  "
Capacity
 15
room, portals, move, house, facebook
+87%
-13%
comment
" ...  We now group-call all family across the country.  ...  "
comment
" ...  We love our portals - we use them for the kids to be able to call grandma and family.  ...  "
comment
" ...  We use it daily with our family .  ...  "
comment
" ...  They seem to like it and use it all the time in their living room .  ...  "
comment
" ...  You really can walk all over the room and still be in frame.  ...  "
comment
" ...  (I bought them one for Christmas) My whole family can be in the living room having a conversation with me and they don't have to worry about squeezing onto one phone.  ...  "
comment
" ...  We're using the Facebook Portal to connect our long distance family members.  ...  "
comment
" ...  A great product, we live 5k miles from our family, this gives us the feeling of being together, absolutely love it!  ...  "
Call quality
 14
calls, messenger, video calls, receive calls, portal
+57%
-43%
comment
" ...  We now group-call all family across the country.  ...  "
comment
" ...  It is great that the camera will follow you and we don't have to deal with point the phone at whoever is talking  ...  "
comment
" ...  I was excited to get this for my mom for christmas because smart phones were to complicated for her to have video calls. ... I would like to see it offer other ring tones options or like on your phone select a specific ring tone for each person on your call list. ... We have enjoyed having group calls with my mom and all her 6 children.  ...  "
comment
" ...  We can all three get on one call, the picture is so clear, much better than FaceTime.  ...  "
comment
" ...  We never think to open Skype or other programs up on our devices (or even call them on the phone for that matter), but having a device out in the open with the person's name and face popping up whenever they become "active" on Messenger really makes me excited to hit the call button just to check in and say "hi" and chat. ... Anyone who says that you can do the same with a tablet, how often are you actually sending video calls from your tablet?  ...  "
comment
" ...  She can walk around while making video calls and the camera follows her.  ...  "
comment
" ...  So much better than just a plan phone call.  ...  "
For Kids
 13
son, see, wife, portal, grandparents
+100%
comment
" ...  We have a great timing using the Portal when calling our kids and the grand kids jump right in and everyone can visit at the same time.  ...  "
comment
" ...  We can see our new grandson now whenever we want.  ...  "
comment
" ...  My 4yr old daughter is able to contact her grandparents anytime she wants.  ...  "
comment
" ...  I bought one for the wife and one for the mother in law so she could see her granddaughter more.  ...  "
comment
" ...  They live far away and got to watch their great grandchildren open Christmas gifts and interact with them .  ...  "
comment
" ...  Now the kids don't fight over who gets to hold the phone and it makes the experience much easier.  ...  "
comment
" ...  Son love it  ...  "
comment
" ...  - It has the Facebook effects, so it is funny, especially for kids.  ...  "
Picture Quality
 12
sound, quality, picture quality, clear, see
+92%
-8%
comment
" ...  Picture is great.  ...  "
comment
" ...  The picture quality is awesome and the camera is great.  ...  "
comment
" ...  We have Skyped with individuals, but find this format far easier to use and with uniform quality of both picture and sound.  ...  "
comment
" ...  Anyway, the picture quality is great and the sound isn't bad for hearing the person on the other side.  ...  "
comment
" ...  I love the clear picture and not having to squint to see everyone on the screen.  ...  "
comment
" ...  Picture and sound are also great.  ...  "
comment
" ...  Picture quality had been ok so far.  ...  "
Ease of Use
 10
use, set, portal, user, mom
+100%
comment
" ...  The portal has been an easy way for the two of us to chat via sign language and it's like we are talking on the phone.  ...  "
comment
" ...  Friendly user interface  ...  "
comment
" ...  user friendly interface, especially for my Mom.  ...  "
comment
" ...  The portal is basically easy for her to use.  ...  "
comment
" ...  does everything it says and so simple to set up  ...  "
comment
" ...  Setup was easy.  ...  "
Sound Quality
 8
speaker, quality, pretty, picture quality, picture
+88%
-13%
comment
" ...  Sound from music is ok.  ...  "
comment
" ...  Picture and sound are also great.  ...  "
comment
" ...  The speaker quality is actually pretty good.  ...  "
comment
" ...  Camera is great,audio is loud.  ...  "
comment
" ...  I was most surprised about the speaker - the sound quality is pretty impressive for such a tiny device.  ...  "
Apps
 8
portal, facebook, spotify, messenger, alexa
+88%
-13%
comment
" ...  Simple to use, games, apps, and Able to see the family and Friends .  ...  "
comment
" ...  The bonus is using it to chat with my kids via their FB messenger apps on their phones, using the speaker for music, the scrolling photos from previous FB uploads, and you tube that I use for crafting videos.  ...  "
comment
" ...  It' simple to set up, works great for video chat for Facebook Messenger.  ...  "
comment
" ...  She knows how to use Alexa as well so she likes having the Portal play whatever song she wants.  ...  "
comment
" ...  Missing some software features and alexa features like multiroom audio.  ...  "
comment
" ...  Alexa is the voice interface, through which you start streaming music, podcasts, videos, etc.  ...  "
Camera
 8
video, tracking, follows, facebook, quality
+100%
comment
" ...  The picture quality is awesome and the camera is great.  ...  "
comment
" ...  The camera follows you which is great!  ...  "
comment
" ...  The camera follows you as you move which is great.  ...  "
comment
" ...  I seriously thought about exchanging them for something else because I wasn't interested in a FaceBook camera.  ...  "
comment
" ...  It also comes with a camera cover. ... Camera tracking and video calls are perfect.  ...  "
comment
" ...  It is just another whole way to video conference the camera following you gives you freedom to move around.  ...  "
comment
" ...  The camera tracking is AMAZING.  ...  "
comment
" ...  This is simply a tablet with no battery and an enhanced camera for Facebook Messenger.  ...  "
As Gift
 7
christmas, family
+100%
comment
" ...  This was a gift for someone else.  ...  "
comment
" ...  Best gift ever for keeping family close!  ...  "
comment
" ...  Neither of them liked the Christmas tree.  ...  "
comment
" ...  Would highly recommend and thinking of buying as a gift for all my loved ones  ...  "
comment
" ...  I would have never asked for or purchased one of these but we got 2 for Christmas.  ...  "
comment
" ...  He giggled and kept saying over and over how much he loved his Christmas gift.  ...  "
Price
 6
money
+67%
-33%
comment
" ...  With the 100 dollar off of 2 deal, it was reasonably priced.  ...  "
comment
" ...  Overall, I think the device is good and is worth investing (especially for discounted price of around $150) if you have a relative who is scared of using other more complicated technology.  ...  "
comment
" ...  I know there have been some bad reviews about this product, but so far it has been worth every penny of its $149.00.  ...  "
Features
 5
time, sure, portal, goes, enhance
+40%
-60%
comment
" ...  Dont put alexa if you can not use all its features, makes her pointless.  ...  "
comment
" ...  However, there is some disappointing lack of features.  ...  "
Display Clarity
 5
see, picture, process, love, everyone
+100%
comment
" ...  My 4 year old grandson watches the screen for the green dot by their picture to light up meaning they are home and available and presses the button immediately to see them .  ...  "
comment
" ...  I love the clear picture and not having to squint to see everyone on the screen.  ...  "
comment
" ...  Even those who is scared of screen would be able to enjoy doing the video chat.  ...  "
comment
" ...  We love that the screen always keeps someone in view.  ...  "
comment
" ...  On the plus side, has a very nice screen.  ...  "
Video Calling
 4
calling, second
+100%
comment
" ...  Great video chat feature.  ...  "
comment
" ...  Great video and call quality.  ...  "
comment
" ...  This product is absolutely phenomenal when it comes to video calling.  ...  "
Video Recording
 4
calling, second
+100%
comment
" ...  Great video chat feature.  ...  "
comment
" ...  Great video and call quality.  ...  "
comment
" ...  This product is absolutely phenomenal when it comes to video calling.  ...  "
Volume
 3
get, audio
+33%
-67%
comment
" ...  Don't get Portal if you think you are going to get a great speaker.  ...  "
comment
" ...  The speakers in this thing are LOUD.  ...  "
Product Reliability
 3
days, alexa
+100%
comment
" ...  My brother set it up for her.  ...  "
comment
" ...  Changed my life❤  ...  "
Returns
 3
days
+67%
-33%
comment
" ...  I would recommend to another buyer.  ...  "
comment
" ...  I got a replacement sent from Amazon but after 4 days it did the exact same thing.  ...  "
Fit
 3
hold, kids, device
+100%
comment
" ...  I like the way it follows you around without having to hold the phone .  ...  "
comment
" ...  It’s a very attractive device and fits right on my kitchen counter.  ...  "
comment
" ...  Now the kids don't fight over who gets to hold the phone and it makes the experience much easier.  ...  "

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