Last Updated: December 29, 2018 (Refresh Now)

PetSafe Healthy Pet Simply Feed Automatic Cat and Dog Feeder with Stainless Steel Bowl Holds Dry Cat and Dog Food

Last Updated: December 29, 2018 (Refresh Now)
8.2
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
47
Spam Test
PASS
2005 meters
SIZE

Review Analysis - 953 recent, verified reviews

Detailed Mode
Product Reliability
 209
feeder, month, batteries, reliable, cat
+67%
-33%
comment
" ...  I will update again : )  ...  "
comment
" ...  Working like a champ .  ...  "
comment
" ...  We've been using for about three months now and have had no issues.  ...  "
comment
" ...  It has been in use now for a month and a half.  ...  "
comment
" ...  I tested it for a few days before going away.  ...  "
comment
" ...  I've been using it for 7 months and so far, so good. ... It's worked perfectly the past 7 months I've been using it.  ...  "
comment
" ...  It also holds A LOT of food, so I don't have to worry about filling it up more than once ever few weeks.  ...  "
comment
" ...  It gives me until 9pm to get home, which is great on long days.  ...  "
Ease of Use
 175
difficult, programming, instructions, intuitive, easy to program
+76%
-24%
comment
" ...  Easy to program after initial learning.  ...  "
comment
" ...  It's SUPER easy!  ...  "
comment
" ...  Easy to operate and im very please with the way it functions.  ...  "
comment
" ...  While it is not exactly intuitive, if you actually read the instructions, programming is pretty simple.  ...  "
comment
" ...  Fairly simple to setup and program.  ...  "
comment
" ...  Fairly easy to set up.  ...  "
comment
" ...  Works well, instructions were easy to follow.  ...  "
comment
" ...  Setup with the digital controls could be a little easier.  ...  "
Food Items
 105
cat, bowl, cats, meals, meal
+79%
-21%
comment
" ...  Also, spreading her food out over 3 meals is so much better for her.  ...  "
comment
" ...  After reading many of the reviews of feeders available on Amazon, I selected this one because it said it could do up to 12 meals as little as 1/8 of a cup and it would arrive in time for an upcoming trip. ... I programmed 3 meals of 1/8 cup for my cat.  ...  "
comment
" ...  The motor is quiet when spitting food out.  ...  "
comment
" ...  Our cat is obsessed with food! ... When she hears the food drop, she scampers to the bowl.  ...  "
comment
" ...  The cat will however start screaming at you over and over and over until you realize that he has not had a meal in the last three feedings. ... Cat no longer annoying while we are making dinner  ...  "
comment
" ...  Never have to worry and his meal is always proper portion.  ...  "
comment
" ...  My cat yells at it for food now.  ...  "
comment
" ...  all from the same litter) eat from the bowl at the same time. ... This is reasonable when you consider not all dry food is shaped the same.  ...  "
Setup
 103
program, follow, programming, directions, read the instructions
+82%
-18%
comment
" ...  Just follow the instructions very carefully and keep them handy.  ...  "
comment
" ...  I watched her do this.  ...  "
comment
" ...  Resetting was Easy .  ...  "
comment
" ...  It took less than ten minutes to program both units and they work perfectly.  ...  "
comment
" ...  It makes feeding to easy and it was easy to program so long as you're willing to take 5 minutes to read the directions.  ...  "
comment
" ...  Setup with the digital controls could be a little easier.  ...  "
comment
" ...  This feeder using the instructions was easy to set up. ... Once the feedings are set modifying them was just as easy.  ...  "
comment
" ...  Just follow the directions LOL!  ...  "
Battery Life
 99
power, battery, months, backup, power adapter
+76%
-24%
comment
" ...  We waited several months and ran on battery before purchasing the adapter (another $20).  ...  "
comment
" ...  We have not purchased the ac adapter yet plan to see how long battery lasts.  ...  "
comment
" ...  The batteries do serve as a backup if you lose power, I tested this.  ...  "
comment
" ...  This thing is a freaking life changer!  ...  "
comment
" ...  The programming is very easy, it works for very long duration before battery needs replacing.  ...  "
comment
" ...  Batteries only had to be changed once since we set it up last year.  ...  "
comment
" ...  The original batteries I've put in the machine are still working even after months of usage.  ...  "
comment
" ...  Works flawlessly and the batteries last a long time.  ...  "
Build Quality
 68
food, cat, plastic, lid, feeder
+56%
-44%
comment
" ...  It's also very sturdy and resists attacks from hungry animals: even knocking it over doesn't cause it to spill.  ...  "
comment
" ...  Great design, seems sturdy.  ...  "
comment
" ...  Generally, this is an excellent unit, good quality materials and construction, the cons are that it could use another development iteration or two to improve the software, top latch, add rfid, and get the price down.  ...  "
comment
" ...  Easy fix with plastic bowl if needed.  ...  "
comment
" ...  Construction - this is solid, I have no fears that the hopper (compartment that holds the food) is going to fall off. ... The hopper on the previous model I owned sort of twist and locked, and never felt that secure. ... It fits on nicely and has a spring/slide button locking mechanism to keep pets from knocking the lid off. ... Much easier to work then my previous twist and lock, which never seemed too secure. ... This is thing seems to be cat proof - between the solid construction and dispensing mechanism, I don't believe they'll be able to "steal" extra food - by banging on it or putting paws in to pull out more food.  ...  "
comment
" ...  they also like something plastic floating in it so they can judge depth  ...  "
comment
" ...  Mi cat stands in front of the machine around 20 minutes before de foos is dropped.  ...  "
comment
" ...  Very Sturdy, cannot knock over or open, and easy to assemble and program.  ...  "
Price
 65
money, worth every penny, worth the money, price, worth the price
+74%
-26%
comment
" ...  Worth every penny!  ...  "
comment
" ...  This is 100% worth it!  ...  "
comment
" ...  For the price I feel that the adapter should come with it.  ...  "
comment
" ...  Not being awoken at 6am by incessant yowling is worth every penny.  ...  "
comment
" ...  Even with the programming challenges, this feeder is worth the price!  ...  "
comment
" ...  Worth the money.  ...  "
comment
" ...  Worth the cost, for sure.  ...  "
comment
" ...  worth every penny.  ...  "
Storage
 65
hopper, feeder, tray, bin, lot of food
+80%
-20%
comment
" ...  I like the large capacity storage, too.  ...  "
comment
" ...  Even a family of masked burglars with thumbs could not get the tub open and the Zippy Chow out of the PetSafe Hopper.  ...  "
comment
" ...  * The food hopper holds more food than you may think.  ...  "
comment
" ...  This holds a reasonable amount of food.  ...  "
comment
" ...  I also use large binder clips (pushed behind the Sterlite container) to hold the bowl to keep it from being removed.  ...  "
comment
" ...  It holds a small bag of cat food (4lb?)  ...  "
comment
" ...  It holds almost the whole 6-pound bag of food too, so you need some room to keep it.  ...  "
comment
" ...  it holds a lot of food.  ...  "
Paper Tray
 63
automatic, love this feeder, petsafe, pet, food
+81%
-19%
comment
" ...  I like it so much I'm ordering a third feeder.  ...  "
comment
" ...  I love this cat feeder.  ...  "
comment
" ...  this is the best automatic feeder.  ...  "
comment
" ...  The feeder takes care of the rest.  ...  "
comment
" ...  This feeder works great.  ...  "
comment
" ...  This is a great feeder.  ...  "
comment
" ...  convenient no worry feeder.  ...  "
comment
" ...  Feeder works well.  ...  "
Heating
 63
cat, dispense, amount of food, dispensed, cats
+70%
-30%
comment
" ...  So great as long as dog food is not too large.  ...  "
comment
" ...  It's also great when going away offering a constant supply of food.  ...  "
comment
" ...  Or when we are not going to come home right after work we know her food will be dispensed and she won't have to wait.  ...  "
comment
" ...  It works great, I am able to set it to go off anytime of the day for any amount of food.  ...  "
comment
" ...  Food backs up and falls on the mat I place underneath.  ...  "
comment
" ...  I didn't want to leave a bowl of food out all day and thought there had to be some device that could release food on a timed basis.  ...  "
comment
" ...  I am keeping because it is sealed and thus keeps food fresh and also I can keep track each day on how much she has eaten.  ...  "
comment
" ...  She would end up eating most of her "weekend" food the very  ...  "
Fit
 63
bowl, conveyor belt, food, belt, lid
+49%
-51%
comment
" ...  The latch that locks on the conveyer belt is too loose and gets out of place easily. ... The device top container doesn't lock when the conveyer belt is inside the device.  ...  "
comment
" ...  Also, this one had the most elaborate conveyer belt that oftentimes got jammed and was impossible to clean.  ...  "
comment
" ...  Inside the machine there's no protection from the food falling off the conveyor belt down into the gears. ... So if you shake it too much, food will fall off the little conveyor belt inside and down into the mechanical parts .  ...  "
comment
" ...  Kitty didn't seem to like sticking her head under the bonnet so we put a little stick under one edge of the bowl just to tip it forward a little bit in order to push all the food toward the forward edge.  ...  "
comment
" ...  Also the splitter that I got falls off almost every time so its annoying to have to keep putting it back on (and I'm talking about when it did work).  ...  "
comment
" ...  It no longer hooks the belt drive in place.  ...  "
comment
" ...  The conveyor belt keeps getting disengaged because of some little plastic piece that’s supposed to keep it all running smoothly.  ...  "
comment
" ...  Our cats can get the lid off the bin as the single depressible tab holding it down at the rear is pretty flimsy.  ...  "
Cleaning
 54
clean, cleaning, bowl, cats, cat
+80%
-20%
comment
" ...  Did a lot of research because as every New Yorker knows that no matter how clean you keep the apartment there are always a couple of roaches around.  ...  "
comment
" ...  Another reason I purchased this feeder - the stainless steel, easy to remove and clean bowl.  ...  "
comment
" ...  So I called customer service who tried to help me troubleshoot, and based on what I could tell from thoroughly cleaning it out and trying to run food through it again, the motor basically was just dying and would no longer dispense food properly.  ...  "
comment
" ...  I can never clean it enough to get cat food smell out. ... I just vacuum, wipe well, and do it often.  ...  "
comment
" ...  So now when I go on a vacation for a week, I don't have to worry about her babysitter overfeeding her, just cleaning her litter box!  ...  "
comment
" ...  I solved this by buying a couple large glass bowls (smaller ones don't work because the food goes all over the carpet) After a couple days, she started eating from the bowl after a minute or so and now, no problems.  ...  "
comment
" ...  ALSO, every time you clean it, you have to reset the feeding times.  ...  "
comment
" ...  I have 1 cat thats a normal eater and another one that will not stop eating till the bowl is clean, therefore leaving out a food bowl was not an option.  ...  "
User Manual
 46
instructions, program, read, programming, instruction manual
+67%
-33%
comment
" ...  While it is not exactly intuitive, if you actually read the instructions, programming is pretty simple.  ...  "
comment
" ...  It may not be too intuitive to program at first, but a quick reading through the manual and after programing once or twice, you get the logic and you see it's quite simple.  ...  "
comment
" ...  The interface is not the most intuitive, so read the instructions.  ...  "
comment
" ...  Read the directions carefully when initially programming unit and you will have no problems.  ...  "
comment
" ...  It's great, but if your a newbie who doesn't read the manual, some settings you won't be able to figure out, thats my opinion.  ...  "
comment
" ...  I don't think I could have set this up without reading them, but the instructions were easy to follow and I didn't have any issues.  ...  "
comment
" ...  Very easy to program if you read the directions.  ...  "
comment
" ...  I had no trouble setting feeding schedules by using the manual.  ...  "
Marketplace
 36
amazon, product, exactly as advertised, described, advertised
+81%
-19%
comment
" ...  It works as expected.  ...  "
comment
" ...  Good service and prompt shipping.  ...  "
comment
" ...  The feeder works exactly as advertised.  ...  "
comment
" ...  See photos for how we did it.  ...  "
comment
" ...  (I'll try to post a picture soon).  ...  "
comment
" ...  Works as expected!  ...  "
comment
" ...  Works perfectly as described.  ...  "
comment
" ...  I looked at cheaper products on Amazon and read through the reviews, and found out that the aphorism of "you get what you pay for" rang true for those other products.  ...  "
For Travel
 33
vacation, trips, cat, cats, food
+97%
-3%
comment
" ...  I live in the country, and often travel 4-5 days at a time for work.  ...  "
comment
" ...  Perfect for when we went on vacation for our barn cat.  ...  "
comment
" ...  Our intention is to use it for the one pet when we take brief out of town trips and it’s worked 100% reliably since we started using it in early November.  ...  "
comment
" ...  Life saver for frequent travelers.  ...  "
comment
" ...  Used it for 2 vacations with no issues.  ...  "
comment
" ...  Takes worry out of traveling from home and needing to bother neighbors.  ...  "
comment
" ...  Great for vacations and lazy people like me.  ...  "
comment
" ...  We feel completely safe and able to rely on this product to keep our cat feed for long trips when we go out of town and would highly recommend  ...  "
Controls
 31
button, intuitive, programming, controls, program
+45%
-55%
comment
" ...  Controls are just weird, it should not be so difficult.  ...  "
comment
" ...  In less than a year the buttons no longer function.  ...  "
comment
" ...  The basic flaw is that the system does not have a hierarchical menu. ... You use up/down and left/right arrow keys, but their action varies with the current state and are not intuitive. ... If you push the wrong arrow key, there is no 'back' button.  ...  "
comment
" ...  It's not difficult to program, just requires a lot of button-pushing and it's not apparent what the buttons do, especially considering button combos are required to program it.  ...  "
comment
" ...  It's hard to remember which keys do what, so keep the manual close by.  ...  "
comment
" ...  Measured the volume set against actual volume and it was significantly under.  ...  "
comment
" ...  For instance it says you can push the button with the clock on it to see the time.  ...  "
comment
" ...  Only cons would be it has no idea when it's out of food and the programming can be difficult to memorize  ...  "
Cables
 29
batteries, cord, come, separately, power cord separately
+69%
-31%
comment
" ...  A new set of Batteries last for months without the power cable.  ...  "
comment
" ...  I did go for the cord to plug this in for reliability when we are gone.  ...  "
comment
" ...  Excellent product, I would recommend the power cord as well.  ...  "
comment
" ...  The product looks great, but it didnt come with a power cord or any batteries.  ...  "
comment
" ...  It's separate, and, yes, it should come with, but between the batteries and the power cord, I feel secure it will always work when needed.  ...  "
comment
" ...  I use both batteries and the AC power cord .  ...  "
comment
" ...  *Able to use AC DC power cord  ...  "
comment
" ...  NANNY CAM PROS: 1) Comes with it's own A/C adapter (with a fairly long cord).  ...  "
Capacity
 27
house, feed, cat, cats, worked great
+89%
-11%
comment
" ...  We set this up to feed our cat while we were out of town.  ...  "
comment
" ...  I bought 2 of them and put them in separate rooms.  ...  "
comment
" ...  It has been a lifesaver when I am busy or at work, or even when I go out of town.  ...  "
comment
" ...  I don't have to worry if I'm gone at work late or if I end up staying at a friend's house for a night.  ...  "
comment
" ...  Great for peace of mind while out of town.  ...  "
comment
" ...  This has been super useful for feeding our cat who needs lots of small meals.  ...  "
comment
" ...  I used this on my screened porch.  ...  "
comment
" ...  We purchased two of these and have one at both our summer and winter homes.  ...  "
Scan Quality
 27
works, love this feeder, recommend, really, program
+89%
-11%
comment
" ...  Really happy with the functionality of the feeder.  ...  "
comment
" ...  LOVE THIS FEEDER!!  ...  "
comment
" ...  The feeder is pretty easy to set up and program out of the box.  ...  "
comment
" ...  But when I received the feeder, I was pleasantly surprised at how fast and intuitive the programming was for me.  ...  "
comment
" ...  So far we have not gone away yet, but we are loving this feeder.  ...  "
comment
" ...  Love this feeder.  ...  "
comment
" ...  My three cats haven’t gotten into the feeder and priming the feeder is easy.  ...  "
comment
" ...  Best feeder ever.  ...  "
Returns
 27
replacement, refund, amazon, trying, time
+11%
-89%
comment
" ...  After hours of trying and testing I had to give up and return the item.  ...  "
comment
" ...  Very difficult to program, I am returning it.  ...  "
comment
" ...  :( Too late for me to ask for refund or replacement.  ...  "
comment
" ...  And, obviously it cannot be returned.  ...  "
comment
" ...  Will definitely be returning and getting a refund.  ...  "
comment
" ...  I'd like to return it but I can't see an option for that.  ...  "
comment
" ...  I'm going to call them to request a full refund back.  ...  "
comment
" ...  Returned this immediately.  ...  "
Ports
 24
ac, power, splitter, separately, wall
+50%
-50%
comment
" ...  The adapter itself is also overpriced.  ...  "
comment
" ...  I aso find it petty that one has to buy the power adapter separately.  ...  "
comment
" ...  There is no AC power cable in my box.  ...  "
comment
" ...  Does not come with AC adaptor.  ...  "
comment
" ...  -No AC adapter included (Seriously?  ...  "
comment
" ...  $130 and you have to pay extra for the AC power plug .  ...  "
comment
" ...  I was expecting to plug it in and use it right out of the box, but i can't do that if i dont have all of the needed components.  ...  "
Accuracy
 22
steps, food, amount, feeding, portions
+100%
comment
" ...  It would be nice to dispense 1/16 cup increments to make the calorie math more accurate, but it is close enough.  ...  "
comment
" ...  My only caveat is, the clock isn't all that accurate.  ...  "
comment
" ...  The steps to program can be a little confusing but the instructions are accurate.  ...  "
comment
" ...  I have verified the amount of food dispensed several times and find it extremely accurate.  ...  "
comment
" ...  It's food measurement is very accurate.  ...  "
comment
" ...  The time and measurements are accurate.  ...  "
comment
" ...  I plan on tracking this.  ...  "
comment
" ...  it is that precise.  ...  "
Baking
 22
food, meal, portions, eat, stainless
+77%
-23%
comment
" ...  With this machine, her food is controlled & she's much happier.  ...  "
comment
" ...  We do a lot of camping and we can leave the cat at home and not have to worry about her getting her meal.  ...  "
comment
" ...  The little furry monsters that benefit from not having to share a bowl seem thrilled with it!  ...  "
comment
" ...  By or feeding her several smaller portions throughout the day, she will feel full and not gorge down her meals.  ...  "
comment
" ...  She loved her little ceramic food dish and did not like the metal one at all.  ...  "
comment
" ...  Definitely helps train her to not associate us with the food as much.  ...  "
comment
" ...  An option for a solid colored, smaller bowl would be nice, because I have an issue with her pushing her bowl with her paw to search for more food when I put my own bowl under it.  ...  "
comment
" ...  Now she loves me rather just always looking for her next meal.  ...  "
Overall performance
 21
slow, reliable, far, super, precise
+95%
-5%
comment
" ...  Works amazingly well!  ...  "
comment
" ...  It's super convenient for the owner and it does it's job most of the time!  ...  "
comment
" ...  Machine works really well.  ...  "
comment
" ...  Seems to work perfectly so far!  ...  "
comment
" ...  As far as performance is concerned: no issues so far.  ...  "
comment
" ...  Works pretty well.  ...  "
comment
" ...  Works just great!  ...  "
comment
" ...  This has helped tremendously with one that eats too fast.  ...  "
Product As Described
 18
exactly as advertised, described, advertised, works as expected, product
+94%
-6%
comment
" ...  (I'll try to post a picture soon).  ...  "
comment
" ...  Works perfectly as described.  ...  "
comment
" ...  Works as expected.  ...  "
comment
" ...  See photos for how we did it.  ...  "
comment
" ...  Works exactly as described.  ...  "
comment
" ...  It works as advertised.  ...  "
comment
" ...  The feeder works exactly as advertised.  ...  "
comment
" ...  It works as expected.  ...  "
Software Platform
 17
interface, f02 error, error code, user interface, stuck
+24%
-76%
comment
" ...  3) The interface is not an app on your phone but rather that of an 80s alarm clock, and it's very confusing.  ...  "
comment
" ...  One error, and I had to start over.  ...  "
comment
" ...  The interface is horrible. ... The interface is totally unintuitive.  ...  "
comment
" ...  They did not include any instructions on how to physically set up the feeder, just how to download the app and program it (which were also not clear, but manageable if you are somewhat tech savvy).  ...  "
comment
" ...  Also, a F02 error may occur.  ...  "
comment
" ...  Not the easiest interface.  ...  "
comment
" ...  I have ordered this product before with success, but ordered a second one (we have three cats now) and keep getting the shown error message.  ...  "
comment
" ...  I keeps having to be reset from an error function.  ...  "
Sleep Tracking
 17
finally sleep, feeder, wake, sleeping, food
+100%
comment
" ...  Instantly wakes you up in the middle of the night to eat!  ...  "
comment
" ...  i love that he can get little servings 4x a day including while im sleeping in the early morning and he used to wake me up.  ...  "
comment
" ...  I can finally get some sleep.  ...  "
comment
" ...  After years of being woken at 4 am by hungry kitties, I can now sleep through the night.  ...  "
comment
" ...  After getting up at 3:00 am, any more quality sleep was out of the question​.  ...  "
comment
" ...  I can finally sleep!!  ...  "
comment
" ...  Now I can sleep to ugh o'clock!  ...  "
comment
" ...  We all get to sleep past 0700 now!  ...  "
Delivery
 17
shipping, received, delivered, feed, delivery
+82%
-18%
comment
" ...  I just received this yesterday and LOVE it.  ...  "
comment
" ...  Great job and excellent delivery timing  ...  "
comment
" ...  Good service and prompt shipping.  ...  "
comment
" ...  The product did arrive on time and in new condition.  ...  "
comment
" ...  Delivered on time and in great condition!  ...  "
comment
" ...  --- Previous one I had finally gave out, and I was very pleased to find this model, order it, and it arrived by next day delivery.  ...  "
comment
" ...  Received exactly what I expected.  ...  "
comment
" ...  Works right on schedule.  ...  "
Features
 16
slow, features, slow feed feature, food, automatic feeder
+81%
-19%
comment
" ...  Everything about this product is great when it comes to features!  ...  "
comment
" ...  They've got a lot of neat options.  ...  "
comment
" ...  And the other con I can think of is that the timer will gradually be off by a good 5-10 minutes over the course of 6+ months.  ...  "
comment
" ...  I did a lot of research on different automatic feeders and purchased this one.  ...  "
comment
" ...  This pet feeder has lots of features.  ...  "
comment
" ...  Having the lid lock is also a major plus.  ...  "
comment
" ...  You can buy $20 automatic watering timers that have a manual override and easy-to-use hierarchical menus.  ...  "
comment
" ...  I even like the slow feed feature because she is a bit of a pig and it has really trained her that she does not need to inhale all her food at once.  ...  "
Design
 16
flaw, seems, bowl, like, however
+81%
-19%
comment
" ...  Much better design.  ...  "
comment
" ...  Great design, seems sturdy.  ...  "
comment
" ...  only way i know it's out is when my cats are looking at me like they want to eat my face.  ...  "
comment
" ...  The reviews looked great, and the functionality seemed to be everything I wanted.  ...  "
comment
" ...  You can work around this design flaw by buying these:  ...  "
comment
" ...  It is a robust feeling product.  ...  "
comment
" ...  BIG SILVER BOWL PROS:  ...  "
comment
" ...  He also seems nicer?  ...  "
Charging
 16
power adapter, charger, ac, adapter, power
+63%
-38%
comment
" ...  They make you buy their charger which is a "unique" enough voltage and amperage that you would be pressed finding it somewhere else.  ...  "
comment
" ...  And when used with a power adapter and batteries installed .  ...  "
comment
" ...  It still says it has half a charge and has been doing well for cats.  ...  "
comment
" ...  I did purchase the optional power adapter because I didn't want to rely on batteries.  ...  "
comment
" ...  The product looks great, but it didnt come with a power cord or any batteries.  ...  "
comment
" ...  I just wished it came with an internal rechargeable battery - like a roomba or other electronic device - so that the power adapter would be used both to provide power and, at the same time, to keep battery charged at all times - although that can be easily fixed by buying some rechargeable batteries and having to recharge them every once in a while.  ...  "
comment
" ...  I also ordered the adapter because I don't want to mess with batteries.  ...  "
comment
" ...  It takes 4 D batteries, but they have lasted for two years now., and still showing 90% charged.  ...  "
Power Consumption
 15
supply, batteries, adapter, sold separately, separately
+40%
-60%
comment
" ...  - THIS DOES NOT COME WITH A WALL POWER SUPPLY.  ...  "
comment
" ...  If your power goes out or you move it to another location, expect to completely reset it.  ...  "
comment
" ...  Was also missing the power supply.  ...  "
comment
" ...  The only negative is its lack of a power switch.  ...  "
comment
" ...  - No power adapter, as stated. ... Still, not happy about to provided power supply!  ...  "
Ease of Cleaning
 15
cleaning, easy, bowl, little, hard
+80%
-20%
comment
" ...  Large bowl that is easy to remove/clean  ...  "
comment
" ...  A little cleaning and refilling and a DST adjustment and all is well.  ...  "
comment
" ...  all the kibble will go down into the gears of the machine and you have to open it up and clean it out.  ...  "
comment
" ...  I also wish it was easier to clean.  ...  "
comment
" ...  I love the removable stainless steel bowl, as it makes the bowl so easy to clean.  ...  "
comment
" ...  More checking and cleaning, everything OK again.  ...  "
comment
" ...  I love how easy it is to clean.  ...  "
comment
" ...  Bowl removes fairly easily for cleaning.  ...  "
Size
 15
size, travel, large, weight, smaller
+73%
-27%
comment
" ...  Was a lifesaver one my family and I travel  ...  "
comment
" ...  The 1/8 cup portion size makes this possible.  ...  "
comment
" ...  a VERY small inconvenience compared to the many benefits.  ...  "
comment
" ...  The hopper is a great large size so I rarely need to refill and never had it jam or fail on me.  ...  "
comment
" ...  I love the big hopper that I don't have to fill very often.  ...  "
comment
" ...  Nice that you can change feeding size.  ...  "
comment
" ...  This fit the bill.  ...  "
comment
" ...  this is a great size, use it to feed two cats.  ...  "
Comfort
 14
weight, twist, pain, meow, leaving
+79%
-21%
comment
" ...  Because of its reliability, I feel comfortable leaving for a weekend and leaving the cat by himself.  ...  "
comment
" ...  Plus I had to prop it up higher so she can get her head under it easier.  ...  "
comment
" ...  The hopper on the previous model I owned sort of twist and locked, and never felt that secure. ... Much easier to work then my previous twist and lock, which never seemed too secure.  ...  "
comment
" ...  Our mancoon seems to be suspicious of it and we did take the top off in an attempt to make him more comfortable with it (he is large).  ...  "
comment
" ...  Hands down the best purchase I've made for my cat.  ...  "
comment
" ...  I can now feel comfortable leaving the cats alone for 3-4 days.  ...  "
comment
" ...  Lift a huge weight from my shoulders.  ...  "
comment
" ...  Overall however, this is a great product and has given my husband and I the freedom to head out on three-day weekends, knowing the robot is caring for our little guys.  ...  "
Volume
 13
food, bowl, little, volume, metal
+23%
-77%
comment
" ...  It's loud.  ...  "
comment
" ...  It's metal and it drops the food from high -- so it's LOUD.  ...  "
comment
" ...  the bowl is horribly loud.  ...  "
comment
" ...  I had to change the morning feeding because even though it's in my kitchen, I could hear it in my bedroom and it was waking me up. ... Or how loud it is when the food hits the bowl?  ...  "
comment
" ...  Measured the volume set against actual volume and it was significantly under.  ...  "
comment
" ...  A little loud.  ...  "
comment
" ...  The metal bowl it comes with is VERY loud when food hits it. ... I'm gonna find a ceramic bowl that won't be so loud.  ...  "
comment
" ...  Fantastic product, but much too large, much too loud, and much too expensive  ...  "
Pedometer
 13
step, directions, write, walk, following
+92%
-8%
comment
" ...  But, the directions are clear, very detailed, concise, step by step in order.  ...  "
comment
" ...  I wasn't doing something properly and call customer service, they were super nice and walk me trough the steps.  ...  "
comment
" ...  id hilighted steps that matter  ...  "
comment
" ...  It was easy to set up though there are a lot of steps that aren't really intuitive, so be sure you actually read the instructions.  ...  "
comment
" ...  quite a number of steps.  ...  "
comment
" ...  The steps to program can be a little confusing but the instructions are accurate.  ...  "
comment
" ...  Programming was not that complicated but just requires following carefully the menu steps.  ...  "
comment
" ...  Follow the directions one step at a time and don't skip any!  ...  "
Sound Quality
 11
food, bowl, sound, noisy, getting
+36%
-64%
comment
" ...  It's a bit noisy, so there is a period of everyone getting used to the racket it makes.  ...  "
comment
" ...  He eventually got used to it but still not a fan of the noise.  ...  "
comment
" ...  My poor baby kept flipping the bowl out and getting scared of the loud noise it made.  ...  "
comment
" ...  Very loud and doesn't work efficiently.  ...  "
comment
" ...  Also, the comment about the noise it makes is exaggerated.  ...  "
Clock
 11
alarm, time, minutes, unit, somehow
+36%
-64%
comment
" ...  The clock on one machine is somehow slower than another.  ...  "
comment
" ...  It somehow on its own resets the clock to whatever time it thinks it is at your home.  ...  "
comment
" ...  3) The interface is not an app on your phone but rather that of an 80s alarm clock, and it's very confusing. ... 4) The clock is slow by about 30 minutes per year. ... If you and your pet hop up at your alarm each morning, with each passing day that pet will be waiting longer.  ...  "
comment
" ...  I found it difficult to set the clock and feeding schedule.  ...  "
comment
" ...  The only thing I don't like about it is that the digital clock on the unit loses about 3 or 4 minutes every two weeks, or so.  ...  "
comment
" ...  The clock is slow.  ...  "
comment
" ...  Not a big problem, but the clock lags over time.  ...  "
Drying
 9
food, conveyor, cats, air dry, wet
+67%
-33%
comment
" ...  * Easy to take apart to wash, but drying the conveyor belt took a while, so make sure you order with plenty of time to set up  ...  "
comment
" ...  * i will always use canned food and in bigger amts ( the dry is low in moisture and all the plant material in it creates alkaline urin wich promotes crystals)  ...  "
comment
" ...  It holds an entire 3.5 pound bag of Purina One dry cat food.  ...  "
comment
" ...  Whenever I fed cats, I put dry food in their bowl and the device bowl at the same time.  ...  "
comment
" ...  This is reasonable when you consider not all dry food is shaped the same.  ...  "
comment
" ...  I bought it to be able to give my cats dry food daily while away on a long extended vacation. ... It has been so great that now I use it regularly on a daily basis to give them dry food at a certain time so I don't have them waiting too long since I get home late often.  ...  "
Washing
 8
feeder, wash, love, best, tried
+100%
comment
" ...  This is by far the best automatic feeder I've tried so far, and believe me I've tried a few.  ...  "
comment
" ...  I have been really pleased with this automatic feeder for the past year.  ...  "
comment
" ...  I love the Automatic feeders.  ...  "
comment
" ...  Very nice automatic feeder.  ...  "
comment
" ...  This automatic pet feeder has done a fantastic job for the last few years.  ...  "
comment
" ...  Best automatic feeder I've ever bought and one of the best overall products I've bought anywhere in a long time.  ...  "
comment
" ...  Y can wash everything !!!!  ...  "
comment
" ...  I like the stainless steel bowl and how easy it is to pop it out to wash it.  ...  "
For Kids
 8
schedule, little, time, one, like
+88%
-13%
comment
" ...  He's like his younger self!  ...  "
comment
" ...  He loves it and we’ve been using it ever since.  ...  "
comment
" ...  Everyone made fun of me for getting it but I swear its the best investment if you want to keep your animal on schedule and give them a little entertainment while they are alone.  ...  "
comment
" ...  Our girls' schedule is:  ...  "
comment
" ...  Had one at home and bought this one for our kids because it is so reliable!  ...  "
comment
" ...  Now he loves and so do I!  ...  "
Defective Delivery
 8
got, defective, received, one, inside
+38%
-63%
comment
" ...  Hoping to get a replacement as this seems defective.  ...  "
comment
" ...  For what I ordered i really didnt expect the inner box to be opened up and the item inside to be broken.  ...  "
comment
" ...  The first one I got was defective  ...  "
comment
" ...  Product showed up in a damaged box with gashes in it most likely from a box cutter.  ...  "
comment
" ...  I really hope that's not the case, and we had a faulty/defective version or something.  ...  "
Display Clarity
 8
see, next, display, came, batteries
+63%
-38%
comment
" ...  The digital calculator-like display shows you the next feeding time, which is convenient.  ...  "
comment
" ...  I use mine with batteries and there's a nice little battery display on the screen so I can change them out when I see they're getting low.  ...  "
comment
" ...  Works like a charm - and very convient to operate with the LCD screen!  ...  "
comment
" ...  The display is clear and easy to read and ON TOP where it is easy to see and manipulate, unlike others where the display is on the bottom on the side.  ...  "
comment
" ...  See the video to watch how precise and amazing it is.  ...  "
ISP
 8
fine, set, however, us, petsafe
+63%
-38%
comment
" ...  my puppy loven it  ...  "
comment
" ...  Set it and forget it!!  ...  "
comment
" ...  this works just fine for me . ... but works just fine .  ...  "
comment
" ...  I'm really hoping it works for us.  ...  "
comment
" ...  Works fine, for $130 it should include the AC adapter.  ...  "
Apps
 7
wifi, app, would, user interface, make
+57%
-43%
comment
" ...  Have a little patience and you can program easily!  ...  "
comment
" ...  Now you have to come up with your own solution (there is plenty of examples you can find online).  ...  "
comment
" ...  It can take 12 programs.  ...  "
Weight Tracking
 7
healthy, cat, overweight, think, cats
+100%
comment
" ...  This enabled my cats to get down to a healthy weight and avoid diabetes. ... The vet was so excited she high-fived me saying, "no one's pets ever lose weight!"  ...  "
comment
" ...  I can rely on this thing, and my cats have dropped down to a healthy weight.  ...  "
comment
" ...  My overweight cat is now happy and healthy and sitting at a normal weight.  ...  "
comment
" ...  My dog is overweight and this product is helping him lose weight.  ...  "
comment
" ...  It was a necessary change and he has lost a healthy amount of weight since swapping to this new schedule.  ...  "
comment
" ...  Purchased this for my overweight cat (17 lbs!)  ...  "
Device Compatibility
 7
sync, smart, programming, phone, iphone
+43%
-57%
comment
" ...  Even with it being covered up and protected it still gets problems with the computer system.  ...  "
comment
" ...  I've had this product for just over 3 months, and I've noticed that the clock is a little out of sync.  ...  "
comment
" ...  Other times, it would go into setup on its own.  ...  "
Water Resistance
 7
wet, weather, water, proof, vacation
+71%
-29%
comment
" ...  Put the water at the other end of your home, say, in the bathroom.  ...  "
comment
" ...  Programming could be simpler and weather proof would be great.  ...  "
comment
" ...  If using it outside, make sure to protect it from the rain.  ...  "
comment
" ...  I still supplement with wet food in the evenings, but this device is definitely a life saver for a weekend trip away, or an unexpected long day at work.  ...  "
comment
" ...  So now when I go on a vacation for a week, I don't have to worry about her babysitter overfeeding her, just cleaning her litter box!  ...  "
Wash Programs
 6
timer, settings, setting, program, slow
+50%
-50%
comment
" ...  There is no manual mode to just dispense an extra portion without disrupting the programmed cycle.  ...  "
comment
" ...  Timer would not work correctly.  ...  "
Weight
 6
think, lose, little, help, cat
+67%
-33%
comment
" ...  Got this to help my cat lose weight.  ...  "
comment
" ...  Lift a huge weight from my shoulders.  ...  "
comment
" ...  It has never been knocked over, but I would feel better about it if it had a little more bottom weight.  ...  "
comment
" ...  it is light weight and if your cat is as crazy as mine, they can tip it over.  ...  "
Lagging
 5
slow, minute, every, time, gets
+20%
-80%
comment
" ...  Reset, came back second day - same problem.  ...  "
comment
" ...  The only two issues I have is that the slow feed dispenses every 4 minutes which I wish I could change to every 1 minute.  ...  "
comment
" ...  Will sometimes be slow to load or will freeze.  ...  "
Remote
 5
bit, works, thing, portion control, tricky
+20%
-80%
comment
" ...  Programming is a bit odd .  ...  "
comment
" ...  1) Programming this thing is NOT intuitive at all.  ...  "
Call quality
 5
call, three, questions, house, hear
+80%
-20%
comment
" ...  This was a great solution to our 6 am wake up calls from the cats!  ...  "
comment
" ...  While out of town on day three the phone rings, it's the friend who is staying at the house for the week while we are gone but could not be there until day three.  ...  "
comment
" ...  So, forget about being able to hear if there is an intruder in your home.  ...  "
comment
" ...  The answer to both of those questions is "no".  ...  "
For Running
 4
plastic
+75%
-25%
comment
" ...  They run as soon as they hear it!  ...  "
comment
" ...  Gives her a little work out running for her food as well.  ...  "
comment
" ...  Now she comes running when she hears it.  ...  "
Calorie Tracking
 4
dispensed, amount, cat
+100%
comment
" ...  I love the smaller quantities of food dispensed so you can choose a very accurate dosage of food for each meal.  ...  "
comment
" ...  Well my cat is food motivated and very smart.  ...  "
comment
" ...  There's up to 12 setting per day and you can customize timing and amount of food released for each one.  ...  "
comment
" ...  -Measures food accurately  ...  "
Picture Quality
 4
picture
+100%
comment
" ...  I also purchased and overpriced 3D printed splitter so that I can feed my cats proportionately, but I will attach a picture so you can see your options.  ...  "
comment
" ...  See photos for how we did it.  ...  "
comment
" ...  (I'll try to post a picture soon).  ...  "
comment
" ...  Our cat is fat (see picture).  ...  "
Band
 4
food, conveyer belt, set, place, latch
+50%
-50%
comment
" ...  The belt would stop working and I would have to take it apart to get it going again.  ...  "
comment
" ...  The latch that locks on the conveyer belt is too loose and gets out of place easily.  ...  "
For Fun
 3
schedule, little, best
+100%
comment
" ...  She gets so excited when it begins dispensing and it gives her a bit of extra fun during the day when she is alone.  ...  "
comment
" ...  *its fun to watch their faces when it dispenses  ...  "
comment
" ...  Everyone made fun of me for getting it but I swear its the best investment if you want to keep your animal on schedule and give them a little entertainment while they are alone.  ...  "
Water Usage
 3
plenty, litter, leave, ive
+100%
comment
" ...  Put the water at the other end of your home, say, in the bathroom.  ...  "
comment
" ...  Leave plenty of water for your pets. ... (Not ideal, but it is better than your pet not having water at all)  ...  "
comment
" ...  Also, he doesn't drink much water out of the water bowls provided so we want him to have plenty of canned food with water added.  ...  "
Freebies
 3
bowl, instruction, however, bowls, book
-100%
comment
" ...  I could not believe this, until I reread the instruction book, thrice.  ...  "
comment
" ...  Wish they provided accessories so I did have to use the bowl provided  ...  "
Door
 3
prevents, cats, time, feeder
+33%
-67%
comment
" ...  I'm thinking it won't be long before it doesn't recognize any of the feeding times programmed and will become the ugliest door stop ever.  ...  "
Screen Protection
 3
came
+33%
-67%
comment
" ...  I came out one morning and found moisture under the screen and half the screen was out.  ...  "
comment
" ...  We have a code F02 on the screen.  ...  "
Camera
 3
see
+100%
comment
" ...  See photos for how we did it.  ...  "
comment
" ...  3) Camera is high quality when there is decent lighting.  ...  "
comment
" ...  This product is reliable but if you insist on having camera and sound like the smartphone version, you can buy a wireless camera on the side to monitor your pets to verify the device continues to dispense food on time.  ...  "
Network
 3
4, sits, near, feeder, 48
+100%
comment
" ...  Have had it for 4 years and it's still going strong.  ...  "
comment
" ...  "Well, it's not there or anywhere in the house"  ...  "
comment
" ...  I placed the feeder on a 48 x 48 tabletop about 4 feet high and it sits near the wall under our carport (near the outlet to keep it plugged in).  ...  "

Review Spam Test     PASS

In order to keep our review summaries as accurate as possible, we aggressively detect fake reviews. We use various signals to detect unnatural patterns and will gradually expose them here.

PASS
Unverified Review Streak
PASS
High Velocity Reviewers
PASS
Inactive Reviewers
PASS
Reviewer History Overlap

Specifications

Body
Size:  2005 meters
2005 meters
SIZE