Last Updated: 15 Apr 2019 (Refresh Now)

PUR PFM400H Chrome Horizontal Faucet Mount with MineralClear Filter Chrome

Last Updated: 15 Apr 2019 (Refresh Now)
6.4
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
71
Spam Test
PASS

Review Summary - 929 recent, verified reviews

Detailed Mode
Product Reliability
 193
filter, stopped working, lasted, 3 months, leaking
+21%
-79%
comment
" ...  I have had this unit less then 6 months. ... I would have to purchase a second unit, pay to send in the defective unit, then if they decide it is defective they would refund the price of the second unit. ... I would also have to pay shipping twice---once to get a new unit and again to return the defective unit.  ...  "
comment
" ...  1 month and match went down.  ...  "
comment
" ...  Filter light stopped working after 1 month .  ...  "
comment
" ...  This one has been in use for 3 weeks and is already showing signs of failure.  ...  "
comment
" ...  The indicator light stopped working after a week.  ...  "
comment
" ...  After less than a year, the unit is leaking and looks terrible.  ...  "
comment
" ...  Broke in 4 months of use.  ...  "
comment
" ...  Stopped working after less than a month- even after changing filters  ...  "
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Water Usage
 193
taste, filtered, filter, tastes, pur
+65%
-35%
comment
" ...  Water tastes so good.  ...  "
comment
" ...  I have used PUR water filters for many years. ... I can definitely tell a difference in the taste of water when I am elsewhere and prefer PUR.  ...  "
comment
" ...  I use my glass bottle and I always have instant clean drinkable water  ...  "
comment
" ...  Water tastes great!  ...  "
comment
" ...  Excellent water filter.  ...  "
comment
" ...  So much better than tap water  ...  "
comment
" ...  Water tastes clean and crisp.  ...  "
comment
" ...  Water tastes great  ...  "
Ease of Use
 105
easy, easy to use, install, filter, installation
+96%
-4%
comment
" ...  It was easily installed and very convenient.  ...  "
comment
" ...  I love it, it still working smoothly and it was easy to install.  ...  "
comment
" ...  Easy to set up, required tools to replace faucet  ...  "
comment
" ...  very easy to attach.  ...  "
comment
" ...  Easy to put on, insert is easy to change.  ...  "
comment
" ...  Easy to install and water tastes better.  ...  "
comment
" ...  Easy to install, no leaks.  ...  "
comment
" ...  Easy to install.  ...  "
Water Resistance
 101
filter, pur, faucet, tap, filtered
+43%
-57%
comment
" ...  i left the water running almost 2 gallons .  ...  "
comment
" ...  Though I don’t pay a water bill, I hate seeing water wasted.  ...  "
comment
" ...  deceptive image but it is still a water filter that works.  ...  "
comment
" ...  It's a complete waste of water.  ...  "
comment
" ...  I would turn on the faucet and have water spraying all over.  ...  "
comment
" ...  Additionally, the unit leans backwards, on my faucet anyway, so all the water doesn't drain out making even more of a mess.  ...  "
comment
" ...  I've been hospitalized because of the water here. ... I'm sick and need filtered water immediately, as I am on day 2 with no water.  ...  "
comment
" ...  the sink leaks or sprays water from every direction there's a solid yellow light that's consistently on even when the water is not running or even when the filter part is on to get water and the green light is flashing it's is brand new just put it on replace my old one and it doesn't work very well it sprays everywhere.  ...  "
Setup
 99
easy, installation, install, water, easy to use
+92%
-8%
comment
" ...  Easy to install, easy to use.  ...  "
comment
" ...  Easy install, easy to use, didn’t even need directions.  ...  "
comment
" ...  Installation is simple and the filtered water is wonderful.  ...  "
comment
" ...  easy to use and install.  ...  "
comment
" ...  Easy installation and seems to work well  ...  "
comment
" ...  Easy installation and zero leaks.  ...  "
comment
" ...  easy to install  ...  "
comment
" ...  Easy to set up, required tools to replace faucet  ...  "
Build Quality
 88
filter, broke, faucet, pur, housing
+22%
-78%
comment
" ...  Broke within 3 months.  ...  "
comment
" ...  Even tried rotating the gasket.  ...  "
comment
" ...  Based on my experience, this is my one sentence review: Poorly designed, poor quality.  ...  "
comment
" ...  the plastic body can't handle the pressure of the water build up (and due to the design it is this pressure that forces the flow through the filter), and cracks at the seams.  ...  "
comment
" ...  The inner threading cracked parallel to the threading, on the portion that contains the filter.  ...  "
comment
" ...  Cheap plastic construction.  ...  "
comment
" ...  I had the black plastic newer (screw-on) model on my faucet for about 6 months.  ...  "
comment
" ...  The back portion of the filter that screws on eventually suffers from a 'crack' within the plastic, rendering it ruined.  ...  "
Fit
 77
faucet, filter, fit my faucet, adapters, sink
+29%
-71%
comment
" ...  Also I am having alot of trouble trying to get the thing tight.  ...  "
comment
" ...  Didn't fit my "standard faucet" and on top of that item isn't returnable  ...  "
comment
" ...  At first I thought it was the filter part but I replaced that and made sure all the parts were screwed on tight and that did not help.  ...  "
comment
" ...  Terrible nasty product, doesn’t fit my faucet.  ...  "
comment
" ...  I had read mixed reviews about this style of faucet mount but thought I would at least try it. ... I have used PUR for many years and my current mount developed a crack so I came here looking for a replacement.  ...  "
comment
" ...  Didn't fit.  ...  "
comment
" ...  the only issue for me is it doesn’t swivel. ... Now it’s just stuck on one position.  ...  "
comment
" ...  Having a hard time keep the piece properly screwed in.  ...  "
Cleaning
 40
clean, filter, taste, faucet, tastes
+60%
-40%
comment
" ...  I would like to test both waters to see whats in them to know if this filter is really making it clean, and i do wish this filter had a little bit of pressure to it.  ...  "
comment
" ...  The flow is good, and the water is clean and tastes 10 times better.  ...  "
comment
" ...  I was so excited and the taste of the water was so clean.  ...  "
comment
" ...  My county has some water issues and I like having good clean water.  ...  "
comment
" ...  Water does actually taste very clean  ...  "
comment
" ...  I have to leave a cup under the faucet overnight so I can get some clean water by the next morning.  ...  "
comment
" ...  I use my glass bottle and I always have instant clean drinkable water  ...  "
comment
" ...  Purifier tastes clean, too.  ...  "
Price
 39
money, price, worth, waste, good price
+31%
-69%
comment
" ...  Don't waste your money!!!!  ...  "
comment
" ...  A waste of money  ...  "
comment
" ...  Don't waste your money, buy Brita!  ...  "
comment
" ...  Waste of money  ...  "
comment
" ...  Waste of money!  ...  "
comment
" ...  This is a horrible product and a total waste of money.  ...  "
comment
" ...  Waste of money.  ...  "
comment
" ...  It was such a waste of money and I will never buy another one again.  ...  "
Returns
 33
replacement, replace, pur, send, refund
+3%
-97%
comment
" ...  Amazon will not refund me and PUR will not refund me because I purchased through Amazon, so I came to an agreement with PUR customer service to send me the downgraded model to prevent this issue.  ...  "
comment
" ...  On second unit now after returning the first one.  ...  "
comment
" ...  I wish I had called Amazon or arranged a return while I still could but I reluctantly put up with it and thought maybe it was how I was screwing everything together.  ...  "
comment
" ...  This is our second one to replace the first one (thought maybe it was bad luck the first time).  ...  "
comment
" ...  When I went to the website, they indicated there was no way to fix this.  ...  "
comment
" ...  I definitely want a replacement filter or a refund.  ...  "
comment
" ...  Returned item because could no longer use it.  ...  "
comment
" ...  Why do I receive a return from someone else?  ...  "
Design
 32
looks, looks great, look, looks good, style
+84%
-16%
comment
" ...  It was unobtrusive and attractive.  ...  "
comment
" ...  This design is definitely an improvement over the last one.  ...  "
comment
" ...  it works as its suppose to and the design of screw on the top instead of those adapters is a better design.  ...  "
comment
" ...  Looks good and works better  ...  "
comment
" ...  Much better design than their older versions.  ...  "
comment
" ...  Much nicer better design than old one  ...  "
comment
" ...  New design is nice and the unit is more out of the way.  ...  "
comment
" ...  And I like the look.  ...  "
Marketplace
 28
described, works, seller, response, prime
+64%
-36%
comment
" ...  Thank you so much  ...  "
comment
" ...  It came as advertised.  ...  "
comment
" ...  Being the best solution for a household I found Amazon's offer the best available.  ...  "
comment
" ...  Much improved from original.  ...  "
comment
" ...  I bought this a warehouse deal knowing it had been used. ... I called Amazon right away and did get an extra month of Prime added to my membership thus the extra star for the great customer service.  ...  "
comment
" ...  Best deal out there - cheaper than in stores!  ...  "
comment
" ...  Works as described.  ...  "
comment
" ...  great product as described.  ...  "
Features
 25
filter, red, green, new filter, indicator
+20%
-80%
comment
" ...  We have only had this product 2 months and just today the LED light that indicates a filter change has stopped working.  ...  "
comment
" ...  When the light change signaled time for a new filter, I purchased a box of three, of course I'd need them, this is a Pur filter !  ...  "
comment
" ...  The green light doesn't work.  ...  "
comment
" ...  I used another new filter, it turned out to be orange light again.  ...  "
comment
" ...  Light won't work right out of the box.  ...  "
comment
" ...  The indicator light quit after one filter and stays red even with a new filter.  ...  "
comment
" ...  It’s very misleading as it shows red light always.  ...  "
comment
" ...  Tried to fix the rubber gasket, but no lock.  ...  "
Storage
 23
space, sink, bottles, faucet, sink space
+74%
-26%
comment
" ...  Nice design to fit on faucet without interfering with space.  ...  "
comment
" ...  I plan on changing my faucet so there is more room between it and the sink divider.  ...  "
comment
" ...  I like the filter fine but it takes up so much space and it is hard to get it out of the way to do large dishes, pots and pans, etc.  ...  "
comment
" ...  It occupies a lot space.  ...  "
comment
" ...  No more plastic bottles or filter pitchers in this house!  ...  "
comment
" ...  It does look nice in the kitchen and saves me some counter space with not having to have the pitcher anymore!  ...  "
comment
" ...  I don't have to lug big bottles (8 pounds) or pay exorbitant prices for big name small bottles, many of which come from municipal sources anyway!  ...  "
comment
" ...  I am using this frequently, as I am a new mom and am using it to wash my son's bottles.  ...  "
Comfort
 13
apart, tightened, tight, matter, leaks
+54%
-46%
comment
" ...  better grip to the faucet this time too.  ...  "
comment
" ...  Feel much better about life :)  ...  "
comment
" ...  Works perfectly, no leaks and i only tightened it with my hand.  ...  "
comment
" ...  Actually, the attachment made the water pressure stronger.  ...  "
comment
" ...  It started to fall apart so I have been looking for a new one.  ...  "
comment
" ...  Even if it's all in my head, at least I feel like it's healthier.  ...  "
Overall performance
 12
slow, well, runs, nice, fast
+75%
-25%
comment
" ...  Otherwise, it does its job well.  ...  "
comment
" ...  I highly recommend it as we haven't had any issues with ours & it's doing its job.  ...  "
comment
" ...  I have used these before and they do the job.  ...  "
comment
" ...  Does its job.  ...  "
comment
" ...  fast and nice  ...  "
comment
" ...  It runs fast.  ...  "
comment
" ...  Perfect got the job done  ...  "
comment
" ...  Attached easy and gets the job done so far (it's only been a week).  ...  "
Size
 12
sink, kind, space, handle, gets
+50%
-50%
comment
" ...  Kind of bulky but also should be expected.  ...  "
comment
" ...  it’s bulky.  ...  "
comment
" ...  It is bulky and gets in the way. ... this one is not a space saver very Bulky  ...  "
comment
" ...  It's just too low when it's attached to a single-handle faucet that is low since it's kind of bulky, it makes it even lower which makes you have to reach a little further down to get filter water.  ...  "
comment
" ...  Third, it's bulky and cumbersome if you don't have a HUGE sink in your kitchen.  ...  "
comment
" ...  Too big and bulky.  ...  "
Software Platform
 11
chrome, update, filter, working, work
+45%
-55%
comment
" ...  The most recent one I bought in July 2018 lost some of the chrome coating.  ...  "
comment
" ...  At present time it leaks from the seams - not the connections - after less than a year of normal use and the "chrome" is coming off.  ...  "
comment
" ...  When I went to return it on Amazon I get a 500 Error.  ...  "
comment
" ...  It works when you initially hook it up but once you try to update the firmware Via mobile device the filter indicator light stops working and the Bluetooth feature crashes.  ...  "
comment
" ...  Looking at the feedback/reviews on the app itself, I can see I am not the only one with this problem. ... In addition, the app itself asks for a bunch of personal information (requires it to use the app) that I think users should be able to opt out of giving (Name, Gender, Address .  ...  "
Device Compatibility
 11
bluetooth, light, water, tried, times
+18%
-82%
comment
" ...  The most absurd is that if you ask something via email on the manufacturer's site, there is no answer at all.  ...  "
comment
" ...  I only bought this because of the bluetooth/app. ... The bluetooth/app only worked three times, and then I could never get it to work again.  ...  "
comment
" ...  So unhappy with it at first it was working well then out of no where it loosens too much and now won't connect and apart from that the water flow is soooo but sooo slow after a few uses .  ...  "
comment
" ...  First of all to connect your mobile device to the filter you need to run water through the filter therefore you're blasting through your precious filter while you're waiting for it to connect!  ...  "
comment
" ...  But the Bluetooth never works. ... Still will not connect.  ...  "
comment
" ...  The light shut off and it disconnected itself from my phone. ... With no way that I can find to reset the defaults, I'm regretting not buying the non-Bluetooth version (at least that version would have still had a light to indicate when the filter needs changing).  ...  "
comment
" ...  The directions included a phone number and email address to contact if you needed another adapter.  ...  "
Washing
 10
dishes, wash, faucet, sink, replace
+70%
-30%
comment
" ...  After that you have to buy additional filters.  ...  "
comment
" ...  Best faucet filter I've ever had.  ...  "
comment
" ...  Very nice to be able to switch back to faucet for dishes and such.  ...  "
comment
" ...  -Somewhat large if you have a small sink and wash dishes in it (not bad though)  ...  "
comment
" ...  We never had that problem with our older filter.  ...  "
comment
" ...  very good filter  ...  "
comment
" ...  I have the filters set up for automatic reorder.  ...  "
Defective Delivery
 10
within, opened, defective, two, product
-100%
comment
" ...  ALL THREE PACKAGES HAD BEEN RIPPED OPENED.  ...  "
comment
" ...  Cracked and started leaking within the first week .  ...  "
comment
" ...  Not even two months its broken.  ...  "
comment
" ...  mine came defective, is in the garbage now.  ...  "
comment
" ...  This product, within 3 months, is damaged!  ...  "
comment
" ...  The box came unsealed and with signs of it being opened before.  ...  "
comment
" ...  In fact, mine got stuck within two weeks of its arrival.  ...  "
comment
" ...  It came defective.  ...  "
Delivery
 9
opened, came, box, two, product
+44%
-56%
comment
" ...  The box came unsealed and with signs of it being opened before.  ...  "
comment
" ...  The goods received have been used.  ...  "
comment
" ...  Although this product is not the top of the line, I expected a better product from PUR than what was received.  ...  "
comment
" ...  In fact, mine got stuck within two weeks of its arrival.  ...  "
comment
" ...  I have received no response.  ...  "
Product As Described
 8
works, advertised
+100%
comment
" ...  As described and expected  ...  "
comment
" ...  great product as described.  ...  "
comment
" ...  Works great exactly as advertised.  ...  "
comment
" ...  item works well, everything is as described  ...  "
comment
" ...  Works as described.  ...  "
comment
" ...  It came as advertised.  ...  "
comment
" ...  Am sending pic.  ...  "
comment
" ...  Works as described.  ...  "
Ports
 8
needed, adapters, faucet, sent, send
+38%
-63%
comment
" ...  Adapter didn’t fit to the spout I needed yet had 3 different styles .  ...  "
comment
" ...  When I called PUR, they said that they would send additional adapters.  ...  "
comment
" ...  The adapter fittings do not work.  ...  "
comment
" ...  The adapter has to replace if using the previous model.  ...  "
comment
" ...  The directions included a phone number and email address to contact if you needed another adapter.  ...  "
Capacity
 7
perfect, fit, bought, one, filter
+71%
-29%
comment
" ...  perfect for anyone that lives on a 3rd floor with no elevators.  ...  "
comment
" ...  We are a house of 5 adults plus 2 large dogs that all use this.  ...  "
comment
" ...  just perfect for our tiny house  ...  "
comment
" ...  No more plastic bottles or filter pitchers in this house!  ...  "
comment
" ...  It's very fit my rent house.  ...  "
Bluetooth
 7
version, times, pur, filter, days
+29%
-71%
comment
" ...   I bought this ítem is january 2019 th and now the bluetooth is not working.  ...  "
comment
" ...  I had purchased Pur filter system with bluetooth.  ...  "
comment
" ...  I only bought this because of the bluetooth/app. ... The bluetooth/app only worked three times, and then I could never get it to work again.  ...  "
comment
" ...  Then I updated the Bluetooth firmware following the instructions to the letter. ... The Bluetooth no longer functions, and neither does the light so now I have no clue when the filter will need replacing. ... With no way that I can find to reset the defaults, I'm regretting not buying the non-Bluetooth version (at least that version would have still had a light to indicate when the filter needs changing).  ...  "
Battery Life
 7
replaceable, light, indicator, filter, dies
+43%
-57%
comment
" ...  •The battery died after owning it for less than a year. ... And the battery can't be replaced.  ...  "
comment
" ...  I have had PUR water filters for several years and this is the first time the battery has died in less than 2 years.  ...  "
comment
" ...  The battery finally died and even then I used it for a very long time w/o the change light.  ...  "
Wash Programs
 6
change, wash, quick, dishes, times
+33%
-67%
comment
" ...  But then you have to change the filter.  ...  "
comment
" ...  After I bought this filter for a month,I has to change faucets water filter two times already,the red light turn on so quick after changed faucets filter,not good for long times.spending so much money.  ...  "
comment
" ...  150ppm from tap, 150ppm from filter. ... I tried replacing the filter with no change.  ...  "
Other
 6
filter, working, light, stopped, red
+17%
-83%
comment
" ...  I have had it less then six months and my sensor light does not work.  ...  "
comment
" ...  The sensors failed after the first filter change.  ...  "
comment
" ...  Tried product light sensor has stop working in last month sure is not like the old models, poor quality  ...  "
comment
" ...  The sensor stopped working after a few months.  ...  "
comment
" ...  After I put in a new filter, the sensor still shows "red".  ...  "
Coffee
 5
water, tea, fill, sink, morning
+100%
comment
" ...  It takes half the time to fill the coffee carafe and when not filtering it allows the full water pressure to come through.  ...  "
comment
" ...  I have a water cooler with expensive drinking water but needed something for the sink for cooking, making coffee, and watering plants.  ...  "
comment
" ...  SEVERAL MINUTES to fill a 12-cup coffee pot, and we fill 4 of them every Sunday morning. ... No one in the church who made coffee wanted to use it.  ...  "
comment
" ...  With it just being myself and my boyfriend, we only really use the faucet for our morning coffee and tea. ... We can tell a huge difference in our coffee and tea.  ...  "
comment
" ...  I use the filtered water to brew coffee or tea, and for cooking.  ...  "
Print Quality
 5
filter, replace, light, green, changed
+40%
-60%
comment
" ...  Then after 3 months, the "replace filter cartridge" light changed from green to yellow, indicating it was time to change the cartridge.  ...  "
comment
" ...  Looking on how to print the return label and cannot find  ...  "
comment
" ...  Replacing the cartridge did not cure the problem.  ...  "
Device Stand
 5
installation, easy, adapters
+80%
-20%
comment
" ...  the threading on the mount itself worked like a charm.  ...  "
comment
" ...  I install this according to the booklet that was included with the Facet Mount.  ...  "
comment
" ...  Looks great and mounts flush.  ...  "
Screen Protection
 5
cracked, within, started leaking
+20%
-80%
comment
" ...  Cracked in multiple places.  ...  "
comment
" ...  Now it literally drips into the glass.  ...  "
comment
" ...  Cracked and started leaking within the first week .  ...  "
Sound Quality
 3
+33%
-67%
comment
" ...  It does leak a tiny bit and makes a little noise, but not enough to be concerned.  ...  "
comment
" ...  Mad I didn't listen to others.  ...  "
Firmware
 3
update, phone, working, update the firmware, stops
-100%
comment
" ...  First unit failed firmware update.  ...  "
comment
" ...  The firmware needed updating on installation, which can be problematic depending on your phone or tablet, but isn't fatal. ... My LG Phone sat there attempting to update the firmware for about an hour unsuccessfully, which resulted in the 'bricking' of the filter.  ...  "
comment
" ...  It works when you initially hook it up but once you try to update the firmware Via mobile device the filter indicator light stops working and the Bluetooth feature crashes.  ...  "
Apps
 3
work, even, update, planet, newell
+67%
-33%
comment
" ...  It work from your blue note on your smart phone which you can get the app.  ...  "
comment
" ...  The PUR App, can even work with Apple health helping you out with hydratation advices.  ...  "
Drying
 3
-100%
comment
" ...  Only rated this a 4/5 stars because it does get a bit messy when washing dishes, just make sure to manually dry it off or it will leave dry soap stains.  ...  "
comment
" ...  Such a waste in a dry state like California where we are very frugal with our water.  ...  "
comment
" ...  The actual filter itself was dripping, and had dirt, and dog hair on it, as well as paper towel, in the box.  ...  "
Lens
 3
pur, filter, faucet, replacement, done
-100%
comment
" ...  After first filter replacement, I took apart original filter, nothing inside.  ...  "
comment
" ...  I may be done with faucet mounted filters.  ...  "
comment
" ...  I tried to fix and replaced the filters.  ...  "

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Specifications

No specs available.