Last Updated: September 2, 2020 (Refresh Now)
Fitbit Ionic Watch
Last Updated: September 2, 2020 (Refresh Now)
6.7
SCORE
/10
Total Reviews
1000
Old Reviews
0
Unverified
279
Spam Test
PASS
Yes
GPS
Yes
BLUETOOTH
Yes
NFC
1968.5 meters
SIZE
Review Analysis - 721 recent, verified reviews
Detailed Mode
Product Reliability
144year, stopped working, died, working, lasted
+15%
-85%
" ... The replacement is now dead after a year and a half. ... "
" ... This watch stopped working after less than 6 months and i had a replacement but the replacement stopped working as well 2 months later , do not buy it , It is very expensive and will not work for a long time. ... "
" ... It stopped working and not even a year and a half old. ... "
" ... Just stopped working on me one day. ... "
" ... I've gone through 3 of these in a year and a half. ... "
" ... I only kept it for 3 days, I couldn’t get used to it. ... "
" ... My ionic died at about 1 year and 2 months. ... "
" ... Again, they were quick to apologize and said it must have been sent to me in error. ... "
Battery Life
123battery life, battery, days, watch, lasts
+50%
-50%
" ... It will not charge. ... Also the battery life stinks. ... I could go a full week with charging my HR Charge! ... "
" ... The watch has many problems with battery and screen. ... "
" ... This watch only lasted 3 months before battery died and cant charge. ... "
" ... Don’t charge ... "
" ... So I carry the charger with me. ... "
" ... Then it just quit and would even try to charge. ... "
" ... Then 2 days ago, it died, so I plugged it in this morning and it was charged to 92%. ... "
" ... It does not give me any kind of warning before the battery is dead so I will look down and it will be gone then today I had 3400 steps that disappeared when I tried to sync it to the app. ... "
Software Platform
79watch, apps, fitbit, google, sync
+44%
-56%
" ... mobile app and interface arent the best but i got this on sale one day for like 160 and it's worth every penny. ... "
" ... The watch is not able to function after mandatory updates: Troubleshooting procedures are slim to nonexistent. ... "
" ... Apps are hard to use and don't integrate with other devices very well. ... "
" ... The app and watch don't work well together. ... Can't download apps or watch faces. ... "
" ... Prior to the screen error, the auto adjustment of brightness stopped working. ... "
" ... The device works great for about 2 years, and it seems that Fitbit does not do quality control on the device updates. ... "
" ... App doesn't sync to watch unless I restart everything and force it manually. ... "
" ... Again, they were quick to apologize and said it must have been sent to me in error. ... "
Pedometer
76fitbit, tracking, fitness, tracker, ionic
+75%
-25%
" ... Keeping him motivated to exercise👍🙂 ... "
" ... Great fitness tracker. ... "
" ... I really like the fact that it records steps all of the time. ... "
" ... Like the option of tracking for many different activities. ... Records all the essential health indicators of fitness ... "
" ... The tracker has been of good use, kept me motivated to walk the extra steps, go up the additional staircase and served generated some nice data and insights on my runs. ... "
" ... This is my 4th Fitbit and by far my favorite. ... "
" ... Tracking my daily hikes. ... "
" ... I’m really enjoying this Fitbit so far. ... "
Apps
72apps, watch, fitbit, mobile app, ionic
+61%
-39%
" ... The watch has a great app connected to it and is good for basic fitness. ... "
" ... I'll be excited to see what Google can do now that they've purchased Fitbit because the biggest weakness so far from this smartwatch is the lack of available apps. ... "
" ... Works so much more smoothly with the app, and is a definite upgrade. ... "
" ... Tracks everything I want and the app interacts with others ... "
" ... I wish the battery life would be longer, but I absolutely love the capability of the apps on the Ionic. ... "
" ... I enjoy the many apps available. ... The connection capability with the Strava app helps keep track of all my physical activity. ... "
" ... I really love this watch I can link pandora to it and download my playlist to it and leave the phone at home. ... "
" ... It still works and syncs to my app. ... "
Sleep Tracking
67tracking, heart rate, track, steps, tracker
+88%
-12%
" ... No recording of minimum heartbeat overnight when worn during sleep! ... "
" ... I look forward to seeing my sleep pattern everyday. ... "
" ... I like the sleep scoring. ... "
" ... Does better tracking Sleep. ... "
" ... Appearance, sleep, heart rate, alarm, timer ... "
" ... If I were to pay for the Premium I would get more out of the sleep tracking but it's still informative as is. ... "
" ... 1) Battery lasts really long esp if you put in on sleep mode while sleeping (nice feature upgrade) ... 4) Sleep analysis is very nice and detailed + continuous BPM monitor ... "
" ... I switched from the Samsung Galaxy 46mm watch because Fitbit is so much better from a workout/ activity/ calorie in-out perspective. ... "
Charging
63charging, watch, charger, battery, ionic
+27%
-73%
" ... My last fit bit would go almost 6 days between charges. ... "
" ... Wont charge or turn on. ... "
" ... This watch only lasted 3 months before battery died and cant charge. ... "
" ... Fast forward 10 months and the battery life is so poor that i can charge it to 100% during the day and it will be dead before i wake up the next morning. ... "
" ... It seemed like it charged faster but didn't last as long as my original Ionic. ... Then, just a few months after I got the replacement, it completely died on me and would not charge. ... After I take it off the charger it is completely unresponsive. ... "
" ... The watch won't charge now . ... "
" ... It is July 12th and the watch died and will not charge or turn back on. ... "
" ... A dead watch that refuses to charge. ... "
Device Compatibility
60watch, ionic, bluetooth, apple watch, fitbit
+35%
-65%
" ... Sync to phone is terrible at best. ... "
" ... Why would I want another device that is not backed by a company that manufactures it? ... "
" ... Will not stay connected to so. ... "
" ... It's been awful this whole time anyway - it rarely connects to my phone (as is the case for TONS of Ionic users - see the Fitbit help forums), so the information gathered is pretty much stuck inside the watch, unusable. ... "
" ... It randomly vibrates, doesn’t sync . ... "
" ... Ionic won’t keep accurate time, won’t connect to Bluetooth, App won’t connect to WiFi, app won’t recognize tracker . ... I’ve spent enough on 2 Ionic Trackers to have afforded an Apple . ... "
" ... This sharing email should be illegal not impressed. ... "
" ... Her big issue is the inconsistent synching. ... "
Price
44waste of money, worth, watch, waste, worth the money
+25%
-75%
" ... Complete waste of money. ... "
" ... For the price, I would not recommend this device. ... "
" ... Save your money, do not buy this watch. ... "
" ... This was a huge waste of money and I do not recommend it for anyone with an active lifestyle that would like to use this as an everyday watch. ... "
" ... Do not recommend this watch especially for its price point. ... "
" ... So, do not buy Inonic, you are waiting money. ... "
" ... 1.5 months of use is not worth this price! ... "
" ... Waste of money ... "
Display Clarity
39watch, display, fitbit, touch screen, year
+26%
-74%
" ... This is the third FitBit product we have purchased and the third one with a cracked screen. ... "
" ... The screen went black and it could not be revived. ... That watch lasted 1 month before the screen stopped responding to touch. ... I was getting about 7 days per charge on it when having the screen only turn on with the push of a button. ... "
" ... I liked some aspects of this device, particularly the swim tracking, but the screen failed after 7 months. ... "
" ... With over 50% battery, the screen went blank and it will not turn on, sync or show any sign of life. ... "
" ... i used it one year ago then it stopped and the screen become black . ... "
" ... The screen crack to easy did not last me a full year. ... "
" ... The touch screen quit responding less than 4 days of having and wearing the Fitbit. ... "
" ... As I was attempting to download the update the screen went black and I have not been able to turn it on since. ... "
Band
37fitbit, bands, watch, wrist, ionic
+59%
-41%
" ... I also hope they can improve the wireless used to a better, more modern band. ... "
" ... Also since I put the protective band purchased with this smart watch. ... "
" ... I’ve only used it for normal wear and bought all kinds of protection and bands to keep it safe. ... "
" ... The band is infinitely adjustable so you can get the fit 'just right'. ... So I LOVE the Fitbit Ionic and when you pair it with that band it's even better! ... "
" ... There are other cool bands available online that you can choose if you want to upgrade from the rubber version. ... "
" ... Like having a computer on your wrist. ... "
" ... I have yet to change the band but the one that comes with it is nice and feels great on your wrist. ... Compared to the Fitbit blaze that you place into a case and it is secure. ... "
" ... Working very good just the band make allergy (itchy ) the other thing everything work perfectly. ... "
Returns
36replacement, returned, refund, sent, returning
+3%
-97%
" ... I noticed this happened a lot and company do nothing in return, except 25% off next purchase. ... "
" ... Contacted the seller and doesn't work either. ... "
" ... I only had this watch for a day before I returned it. ... "
" ... Asurion sent it back and said it was fixed. ... "
" ... However, for their expediency responding, I have yet to get a refund-or word of the status of it. ... "
" ... They obviously won't accept a return now, and nor with Amazon. ... "
" ... If not full but I want half refund for this atleast. ... "
" ... Bought it in Feb and broken already. ... "
Comfort
32wear, comfortable, watch, ionic, wrists
+53%
-47%
" ... I have small wrists for a man but surprisingly the large band was still a more comfortable fit, it comes with both a small and large set of bands. ... "
" ... My wrist is only 6 inches. ... "
" ... Like having a computer on your wrist. ... "
" ... Fit well, comfortable, lower profile than the Charge 2 I had. ... "
" ... Auto locks when removed from your wrist. ... "
" ... I have worn an Alta and now a Versa, which I love. ... "
" ... It helps me stay on track on moving. ... "
" ... Comfortable on wrist. ... "
GPS
29watch, tracking, runs, run, garmin
+66%
-34%
" ... This GPS is terrific and unfailing. ... "
" ... This is a great watch with GPS for the price point. ... "
" ... The third time I used it the GPS connected immediately and never disconnected. ... "
" ... I found a decent deal on this watch so decided to purchase it, primarily for the GPS function. ... Now 4 months in, the GPS works maybe 25% of the time on my runs. ... If you're looking for a GPS watch for training, go with the Garmin. ... "
" ... The GPS map is hidden where the exercise of the week is, Great software, the choice of faces is unlimited, walks/run/trecking interface to the point ... "
" ... I primarily purchased this Fitbit for the ability to have GPS tracking without taking my cell phone on runs. ... "
" ... The gps feature works well. ... "
" ... Having a built in GPS is awesome, not having to rely on my phone to be responsible for mapping. ... "
Heartrate
27tracking, sleep, stopped working, hr monitor, tracking steps
+74%
-26%
" ... It's good enough for tracking your heart rate during weight training/ Crossfit. ... "
" ... I purchased this watch specifically to be used for mountain biking as I wanted a HR monitor and be able to track my gps. ... "
" ... It’s not bulky feeling as some larger watches feel, and it reads your heart rate much easier. ... "
" ... I use this Fitbit Iconic to track my activity, sleep and heart rate. ... "
" ... this seems to be the only one that picks up my heart rate with my tattoos. ... "
" ... In addition I use my fitbit to monitor my heart rate zones while exercising. ... "
" ... its good to track your heart rate. ... "
" ... Personally I love the continuous heart rate monitoring, activity level estimates and sleep tracking in the app with lots of different ways to view the data. ... "
For Running
22running, workout, tracking, workouts, biking
+82%
-18%
" ... Customizable workouts are great too. ... "
" ... Enjoy the tracking of different activities like biking and weights. ... "
" ... Used for running, cycling, workouts ... "
" ... The other feature looks forward to the most was having music with me while I run. ... "
" ... The Bluetooth option for headphones and not having to carry my phone when I run! ... "
" ... It’s a perfect watch for running. ... "
" ... Love this for distance running and simply wearing to track health patterns. ... "
" ... I love I can change my pandora when I’m running and my phone is hard to get to. ... "
Water Resistance
22water, swimming, swim, pool, tracker
+55%
-45%
" ... Overall great especially being waterproof. ... "
" ... No heartbeat display while swimming laps. ... "
" ... It is solid, has long battery life, and easy to navigate in the pool. ... "
" ... It is essential for me that it is waterproof and I have not been disappointed. ... "
" ... Especially the swimming tracker ... "
" ... I like the fact I can use it in the pool. ... "
" ... I love that it is waterproof, this makes keeping it clean a breeze with a quick rinse and wipedown daily. ... "
" ... The battery lasts longer than my Apple and it works better than Apple for swimming. ... "
Design
22looks, design, look and feel, ionic, stylish
+91%
-9%
" ... The Ionic is better looking than I thought as I was worried it looked too much like a “90s” style watch. ... It also looks so different compared to everything else out there. ... "
" ... Looks great works great ... "
" ... It is very stylish and modern. ... "
" ... I have recurved numerous comments and compliments on it which surprised me. ... "
" ... It is a great motivator, and a great looking watch. ... "
" ... Love what it does,just wish the watch itself was alittle more stylish. ... "
" ... It looks really nice really comfortable can’t think of anything to dislike about it ... "
" ... The Ionic offers everything he might possibly need and is an attractive watch. ... "
Ease of Use
21easy, use, difficult, options, navigate
+90%
-10%
" ... So easy to navigate through. ... "
" ... Very simple to use ... "
" ... And it's soooo easy to readjust at a moments notice. ... "
" ... Easy to use. ... "
" ... It is easy to use. ... "
" ... Easy to use options and convenient way to play music without taking my phone on a run. ... "
" ... The app is very user friendly. ... "
" ... app is easy to use and navigate. ... "
Screen Protection
19ionic, fitbit, cracked, year, died
+21%
-79%
" ... Now, less than 2 years later my screen has gone completely black. ... "
" ... When I say not working I mean D E A D. As in the screen is not on. ... "
" ... Watch face scratches to east ... "
" ... i used it one year ago then it stopped and the screen become black . ... "
" ... Then replaced it, then another defective unit with black screen, replaced within warranty, then another black screen, replaced it with protection plan, then finally another black screen. ... "
" ... As I was attempting to download the update the screen went black and I have not been able to turn it on since. ... "
" ... When I sent it to them you could at least turn it on, but the screen did work. ... "
" ... After 370 days of heavy use, the touch screen died. ... "
Features
18love, liked the features, feature, yet, love the features
+89%
-11%
" ... At first I loved it and all of its features. ... "
" ... The features are exactly what i need and use. ... "
" ... I still haven't used all features yet, looking forward too it! ... "
" ... Like the watch but some of the features dont work for me. ... "
" ... Tap pay feature works great tho. ... "
" ... I liked the features. ... "
" ... There are other features that I don’t use yet like weather, wallet and a bunch others. ... "
" ... I love all the features and it’s exactly what I’ve been looking for. ... "
Marketplace
16discount, seller, offered, 25, support
+25%
-75%
" ... I am disappointed that the watch was only covered for a month after buying through amazon. ... "
" ... I said "no, thanks". ... "
" ... They say “sorry here is 25% off ur next one” they should say “here’s 25% off ur next POS” ... "
" ... The attached picture is one example of why not to trust it. ... "
" ... This item was a used item. ... "
" ... They obviously won't accept a return now, and nor with Amazon. ... "
" ... Original Ionic didn't even work. ... "
" ... Contacted the seller and doesn't work either. ... The seller did not contact me as you stated. ... "
Bluetooth
15watch, connect, via bluetooth, connectivity, turned
+40%
-60%
" ... This product is a total garbage with a non-working Bluetooth. ... "
" ... Now suddenly 3 months out of the one year warranty I've had 3 straight days of losing connectivity via bluetooth and battery life is majorly diminished. ... "
" ... This device would not connect to Bluetooth no matter what. ... All of these refused to connect to Bluetooth on my phone or my tablet. ... "
" ... The watch won’t connect at all, it won’t even show up on the Bluetooth or in the app. ... "
" ... After five tries, it still cannot find the bluetooth speaker. ... "
" ... Bluetooth --pressed-- firmware update has resulted in the phone not recognizing the watch on bluetooth. ... "
" ... -updates over bluetooth take 45+ min, and you need to keep your phone unlocked and awake or start over ... "
" ... I lost my watch and couldn't find it because the only way you could find it is via Bluetooth which is dumb. ... "
Controls
14button, left, reset, pushing, holding
+21%
-79%
" ... Around one year the watch suddenly just shuts down no matter how many times you try to start by holding the button on the left for less than 10 seconds. ... "
" ... Constantly had to fidget with the buttons and tapping. ... "
" ... I am not morbidly obese where my forearms would hit the buttons and in a short sleeve shirt I cant blame the sleeve. ... "
" ... This function was not a key feature and setting a static value for the brightness worked around the problem ... "
" ... Left button stopped working. ... "
" ... What got it back is leaving it plugged in for hours then holding the left button and bottom right button while jiggling the power cable back and forth onto the charging port. ... "
" ... Tried to reset it pushing the buttons on the side and bottom right and nothing. ... Then tried to factory reset it pushing all the buttons at the same time and it worked but still didn’t turn back on. ... "
" ... One of the button stopped working on the left ... "
Accuracy
12tracking, exercise, ionic, heartrate, pace
+92%
-8%
" ... An accurate GPS is pretty important. ... One time I did 3.0 miles and the Ionic was accurate to within 0.05 - but I never paused my watch during that run. ... -Heartrate tracking is nice and seemed accurate enough. ... It was accurate one time. ... "
" ... Also excellent pace elevation heartrate and distance tracking. ... "
" ... Use it mostly for tracking HIIT exercises, run tracking and getting a general ballpark figure of calories expended. ... "
" ... I like l of it's functions, the degree of personalization, and accuracy. ... "
" ... The Ionic seems to be more accurate on everything. ... "
" ... Effective and accurate relative to other smart watches I've compared stats with after completing the same exercise. ... "
Build Quality
12watch, band, metal, wear, waste your money
+25%
-75%
" ... Watch broke overtime because of how it’s made and customer service just gave me 15 percent off to get another one but it’s really not worth the price ... "
" ... I purchased my first Iconic in 03/2018 and within the first 3 months of owning it the watch broke. ... "
" ... Their products are substandard and they won't stand behind them either. ... "
" ... Band broke in 8 months. ... "
" ... There was no plastic surrounding any parts and the box was broken. ... "
" ... Since the return time has past, I am stuck with a worthless piece of metal. ... "
" ... Had the watch for only a 1 year when the straps wore out. ... "
" ... They broke it! ... "
As Gift
10husband, christmas, son, bought, present
+100%
" ... This was a gift to me. ... "
" ... My husband loves his Christmas gift! ... "
" ... Fantastic gift for our son. ... "
" ... Gift for dad. ... "
" ... I’m buying 2 more for gifts 🎁 ... "
" ... The second one worked fine so at Christmas 2018 I purchased 2 of these as presents for each of my Son's. ... "
" ... It arrived yesterday, gave to my husband as an early father's day gift. ... "
" ... Xmas present for my son. ... "
Notifications
10text, texts, messages, alerts, reply
+30%
-70%
" ... Only sends notifications when it feels like it. ... "
" ... Can't read text. ... "
" ... DOES NOT sync well with phone for text notifications. ... "
" ... Couldn't get message notifications to come on. ... "
" ... With this new Ionic that I purchased, I stopped getting all text messages. ... In fact, there wasn't even an option on the watch to turn notifications on/off, as there had been in the past. ... "
" ... I can't delete old messages. ... I can't reply to my messages. ... "
" ... The issue is with notifications - mainly texts. ... I am going to wait and see when I notice no more text alerts call back and see what happens. ... "
Clock
9alarm, clock faces, like, especially, stopped working
+67%
-33%
" ... The app lets you customize quite a bit including clock faces. ... "
" ... I like that I can change the clock faces. ... "
" ... Downloaded the clock face that includes weather. ... "
" ... Especially the personalized clock face ... "
" ... Other thing I especially appreciate is the nice large clock face, Easy-to-Read at a glance. ... "
" ... Enjoy the clock faces that can easily be changed for an event or just a mood. ... "
Fit
9fit bit, watch, hold, help, notch
+44%
-56%
" ... The fit bit does not work. ... "
" ... Doesn't seem like such a great watch if it does not hold up. ... "
" ... Said he Paul will be right back left me on hold another 7 minutes after 35 minutes he hung up on me. ... "
" ... When your fit bit stops working (which it will because they make it with the ultimate built in obsolescence) they will do nothing to help you get it fixed. ... "
Sound Quality
8able, without, phone, onto, listen to music
+75%
-25%
" ... Some decent features for playing music without having phone on you. ... "
" ... You cant use the music unless you have a premium account with the music service. ... "
" ... But that music must already be saved to that computer. ... "
" ... Battery life is great, music feature is good but has some challenges pairing quickly with source. ... "
" ... In addition, he wanted to be able to take music with him. ... "
" ... It stands up to the wear and tear and he can listen to music all night long. ... "
Lagging
8restart, worked, least, always, would
-100%
" ... Had to reset at least monthly (sometimes worked, sometimes didn't) ... "
" ... Goes dead and does not reset! ... "
" ... Freezes and unable to reset or restart. ... "
" ... I put it on and noticed it showed the date/time from 2 days ago, so I tried to restart it. ... "
" ... Then, it started to reset randomly. ... "
" ... Did the hard reset which worked a couple of times but doesn’t always work. ... "
" ... I did not like that if you didn’t manually sync at least once a day, the timepiece always ran slow. ... "
Touch Sensitivity
8screen, watch, touchscreen, touch screen, died
+38%
-63%
" ... Then the screen loses touch. ... "
" ... That watch lasted 1 month before the screen stopped responding to touch. ... "
" ... First, the touch screen stopped working. ... "
" ... Both of there's have died, and my second one is just a watch now since the touch screen hasn't worked for the last year or so. ... "
" ... After 370 days of heavy use, the touch screen died. ... "
Call quality
8phone calls, text, phone, show, messages
+38%
-63%
" ... And no one really needs another device to tell them they have a text message or an incoming phone call. ... "
" ... When I have a spare day I will call, I guess?? ... "
" ... The reason they take your number in the beginning is this exact reason to call you back if you get disconnected. ... "
" ... I can't answer my phone calls. ... "
" ... I am going to wait and see when I notice no more text alerts call back and see what happens. ... "
Firmware
7update, resolved, updates, ionic, fitbit
+14%
-86%
" ... Recent firmware broke fucntionality increased marketing and micro purchases in attempt to upsell products even after spending hundrefs to buy the product. ... "
" ... Purchasing my second I thought for sure if I did everything just right, firmware updates, tracker updates when pushed it would be fine. ... "
" ... I had a third Ionic replacement 3 months ago, which worked fine until a firmware update 3 days ago. ... "
" ... 2.To update firmware I had to go to support which was virtually impossible ... "
" ... After many attempts to revive it like upgrading firmware, factory resetting, debugging by technical support, it continued to act in same way. ... "
" ... This is not an ideal solution as I will not get any more fixes or new features, and if the firmware needs an update, I will hesitate to do that, but at least it's better than not syncing at all. ... "
Setup
6initial setup, easy, technical, sync, setup
+67%
-33%
" ... Also works well with Strava and links up my rides into easy application. ... "
" ... The application is also good and easy to follow. ... "
Watchfaces
6faces, well, clock faces, change, available
+83%
-17%
" ... The interchangeable watch faces are fun to play with as well. ... "
" ... The app lets you customize quite a bit including clock faces. ... "
" ... Good watch faces to choose from. ... "
" ... I enjoyed the ability to change the watch faces. ... "
" ... I love the variety of watch faces. ... "
Weight Tracking
6track, tool, like, activities, weights
+100%
" ... Enjoy the tracking of different activities like biking and weights. ... "
" ... All in all , great watch for the active person who likes to track his or her fitness metrics ! ... "
" ... The weight loss tool and logging food is effective. ... "
" ... Great motivation tool ... "
" ... I love the ability to automatically track exercises. ... "
Delivery
5received, nothing, delivery, order, everything
+40%
-60%
" ... My first one arrived and did not make it 24 hours. ... "
" ... Opened the box they were nothing in it not FITB no receipt no nothing ... "
" ... Everything was disheveled and while nothing was missing, the item was not new in the box as promised. ... "
Capacity
3+67%
-33%
" ... Have gifted to two family members since getting for myself and they too are in love. ... "
" ... Part of healthy living. ... "
Calorie Tracking
3food, walking, tracking, calories, ballpark
+100%
" ... I use it everyday for food and walking ... "
" ... Use it mostly for tracking HIIT exercises, run tracking and getting a general ballpark figure of calories expended. ... "
" ... the food log on the app is very helpful. ... "
Defective Delivery
3return
-100%
" ... There was no plastic surrounding any parts and the box was broken. ... "
" ... Product defective had to return. ... "
" ... Bought it in Feb and broken already. ... "
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Specifications
Body
Size: 1968.5 meters
Connectivity
GPS: Yes
Bluetooth: Yes
NFC: Yes