Last Updated: May 29, 2019 (Refresh Now)

Essential Phone 128GB 4GB RAM 5 71in QHD Water Resistant IP54 GSM CDMA Factory Unlocked AT T Sprint T Mobile Verizon Black Moon Renewed

Last Updated: May 29, 2019 (Refresh Now)
7.2
SCORE
/10
Total Reviews
158
Old Reviews
0
Unverified
14
Spam Test
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Review Summary - 144 recent, verified reviews

Detailed Mode
Software Platform
 32
google, phone, root, apps, stock
+81%
-19%
comment
" ...  This phone, for this price, + Google camera app, is just mind blowing! ... That's all, keep the same design, the same internals, and forget about developing the camera app, we are using google camera anyway.  ...  "
comment
" ...  The fact that it runs Android P! ... or don't want to spend alot of money on a google pixel!!  ...  "
comment
" ...  The camera is awesome, almost the same as a Google Pixel Samsung, or iPhone X, because I've compared with family.  ...  "
comment
" ...  I looked at reviews (of the phone) and they were usually pretty positive, mainly over the build quality of the device and the basic Android software that it has.  ...  "
comment
" ...  Great phone, looks brand new and updated to Android Pie.  ...  "
comment
" ...  This was a replacement for a lost PH1 so I knew what I was getting, all the stuff/power I want without the bloatware that comes with a 'name'  ...  "
comment
" ...  Not filled with a bunch of bloat ware.  ...  "
comment
" ...  The unbloated pure Android OS is clean and fast. ... I received the update for pie immediately and recently received a new security update the same day Google put it out for their phone. ... The stock camera app works extremely well. ... it's not by much and if you don't want to bother the stock camera app does work very well and even without image stabilization it's very usable in low light.  ...  "
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Device Compatibility
 32
iphone, verizon, refurbished, device, bluetooth
+66%
-34%
comment
" ...  Great phone so far!  ...  "
comment
" ...  This is one awesome phone.  ...  "
comment
" ...  Love my new phone  ...  "
comment
" ...  I was very hesitant to order a refurbished phone, but I'm glad I did.  ...  "
comment
" ...  I was very interested in the Essential PH-1 when it first hit the market, but wasn't very interested in the phone's initial price. ... It seems that the phone I received (and based on forum posts, the phones most people receive) was setup for Sprint. ... The internal system info screen reports that the phone has a max download speed on Verizon of 102Mbps. ... I may actually purchase another reconditioned phone for my business line.  ...  "
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" ...  I was a little skeptical at first to buy a refurbished phone.  ...  "
comment
" ...  This is an awesome phone, looks like brand new and not refurb, works flawlessly .  ...  "
comment
" ...  Excellent phone for the money, as good as any iPhone or Galaxy  ...  "
Screen Protection
 20
phone, protector, scratch, visible, scratches
+35%
-65%
comment
" ...  The screen scratched HEAVILY after a few days of having it.  ...  "
comment
" ...  The replacement phone arrived and it had a line down center of display.  ...  "
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" ...  Just to add all of the screen protectors for this phone suck, no one makes a protector that covers the entire screen -.-.  ...  "
comment
" ...  I just received this phone and it turned on normally, I started to set it up but the screen stopped responding to my touches.  ...  "
comment
" ...  Further, the front glass was beginning to separate from the housing on the top right corner which added to the already horrendous light leak from the LCD backlight that I described above (presumably, they replaced the display but did not use enough adhesive to ensure a flush fit.)  ...  "
comment
" ...  We turn it on and all seems well, though there is visible water damage in the top left quadrant of the screen. ... The top left area of the screen is very weak in responding to touch, likely also from the visible water damage this phone suffered.  ...  "
comment
" ...  The phone a very visible scratch on the screen.  ...  "
comment
" ...  phone comes with cracks and dents.  ...  "
Display Clarity
 20
phone, display, turned, scratches, scratch
+60%
-40%
comment
" ...  Very nice and clear screen, the snapdragon processor is snappy and lag free.  ...  "
comment
" ...  The screen looks nice (for the ones that turned on), the phone feels good in the hand with the titanium/ceramic shell .  ...  "
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" ...  If someone from essential company is reading this, please if you're thinking about making PH-2, all we need is an AMOLED screen, and a 500 $ price tag.  ...  "
comment
" ...  The internal system info screen reports that the phone has a max download speed on Verizon of 102Mbps. ... Note: I completed setup of this phone without the backup from my old phone due to the screen being damaged.  ...  "
comment
" ...  Going from Samsungs Amoled screens to this was an adjustment but I'm getting used to it. ... Screen Visuals: 7/10  ...  "
comment
" ...  Great phone but the screen screatches so easily.  ...  "
comment
" ...  The screen on this Essential Phone blows away my old Pixel 2.  ...  "
comment
" ...  The LED screen looks great so far, crisp and clear, though haven't used it in bright sunlight yet. ... This has a similar feature in which you can have the time on the screen while charging, which would basically serve the same purpose. ... However due to the LED screen on this phone the entire screen slightly glows from the backlight along with the clock, unlike the OLED screen in which only the text is illuminated and is less obtrusive.  ...  "
Build Quality
 19
solid, feels, scratch, scratches, quick
+74%
-26%
comment
" ...  It's a heavier phone than I'm used to but it feels good.  ...  "
comment
" ...  I put a Poetic case on (like OtterBox), which I recommend.  ...  "
comment
" ...  A few things I didn't quite, it is a bit heavy but does feel like a solid phone.  ...  "
comment
" ...  - Construction: the titanium/Gorilla Glass 5 construction is very solid. ... The phone has a very solid feel to it, and is comfortable to hold. ... I like magnetic connectors, and am looking forward to trying out the 360-degree camera (especially since it's less than $40 right now), and may even splurge on the Essential Audio attachment with built in DAC and amp since there is no headphone jack.  ...  "
comment
" ...  Not a mark or scratch anywhere.  ...  "
comment
" ...  No scratches or scuffs anywhere to be seen.  ...  "
comment
" ...  A brief overview, this thing feels very premium in terms of build. ... Build/Feel: 9/10  ...  "
comment
" ...  Looks and feels absolutely brand new.  ...  "
Battery Life
 17
life, phone, good, day, charge
+76%
-24%
comment
" ...  The battery has been very good usually lasts me two days or more.  ...  "
comment
" ...  The battery life is insane! ... It supposedly only has a 3,100 MAH battery, but it lasts all day and then some with using it all the time!  ...  "
comment
" ...  With the same size batter this phone lasts 2X longer, even thou I put a new battery in my last phone, pictures are great.  ...  "
comment
" ...  I will update on batter life as I update the review.  ...  "
comment
" ...  I'm able to get through the day using about 40% of the battery (College Student Lifestyle).  ...  "
comment
" ...  I haven't had any issues with battery power, and it last me almost an entire day with heavy use.  ...  "
comment
" ...  - Battery: the battery life is excellent compared to my Pixel and previous Galaxy phones.  ...  "
comment
" ...  Phone looks new, works great, battery life seems normal/not weakened.  ...  "
Price
 16
phone, money, one, good, get
+94%
-6%
comment
" ...  For the price you can't beat this phone.  ...  "
comment
" ...  So, a quick review of what I think about the specs for the money: ... This phone was absolute garbage at it's original price, but for under $300 it's extremely good.  ...  "
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" ...  For the money I spent I feel like I got an incredible value.  ...  "
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" ...  It was great for the price 👌🏾👍🏾😁  ...  "
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" ...  Best bang for the money.  ...  "
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" ...  One of the best devices for the price  ...  "
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" ...  I got a refurbished one at a fantastic price.  ...  "
comment
" ...  For the money you can not do better. ... This phone won't disappoint at this price.  ...  "
Design
 16
new, phone, feels, brand, like
+100%
comment
" ...  Looks and works like new.  ...  "
comment
" ...  Phone looks brand new.  ...  "
comment
" ...  A brief overview, this thing feels very premium in terms of build. ... Build/Feel: 9/10  ...  "
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" ...  Everything else about this phone is fantastic, it just feels and looks quality.  ...  "
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" ...  Love the design remind me of iPhone 4s  ...  "
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" ...  This phone is gorgeous. ... It looks brand new.  ...  "
comment
" ...  The case looks excellent and bulked up the phone nicely making it better to hold.  ...  "
comment
" ...  The phone looks just like new, not a single scratch or mark on it.  ...  "
Apps
 13
software, phone, see, restore, launcher
+69%
-31%
comment
" ...  I was able to restore a backup of my old phone even after completing setup of the new phone by downloading Nova launcher, then creating an Activity widget for Android ... Restore and importing my Google Drive backup.  ...  "
comment
" ...  The answer for me was a pure Android 9.0 OS, running with root access, and a single onboard storage.  ...  "
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" ...  Love that there are no instakled apps.  ...  "
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" ...  The stock camera app works extremely well.  ...  "
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" ...  All features, both hardware and software work as they should. ... To be able to buy a phone of this caliber, that actually allows you to take full control of the software on it and in turn your privacy and security  ...  "
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" ...  I love that it's not loaded with junk apps I would never use.  ...  "
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" ...  Works great great preformce no lagging all my favorite apps work great battery lasts for days  ...  "
comment
" ...  Using camera app from app store works better.  ...  "
Overall performance
 13
phone, responsive, processor, fast, touch
+100%
comment
" ...  Nice fast phone.  ...  "
comment
" ...  My thanks to the refurbisher for doing such a good job!  ...  "
comment
" ...  Other than that, you simply can't get a 835 processor on any other phone under $300 and it is simply incredible.  ...  "
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" ...  Fast processor and excellent display quality.  ...  "
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" ...  Very nice and clear screen, the snapdragon processor is snappy and lag free.  ...  "
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" ...  My most important features were speed, good memory, and low price.  ...  "
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" ...  Good cost performance!  ...  "
comment
" ...  Performance: 7/10  ...  "
Charging
 13
charger, charging, wireless charging, chargers, usb c
+69%
-31%
comment
" ...  Comes with a charger and 35mm adapter.  ...  "
comment
" ...  But they tell you you're getting aftermarket chargers that aren't exactly like stock so they're honest about it.  ...  "
comment
" ...  It is a great device, I received it with a charging brick, usb c cable and the usb c to headphone converter.  ...  "
comment
" ...  When I plugged it in to charge it it was at 69% which is around what I see most new phone's battery level. ... it came with the rapid charger and charged extremely fast. ... Faster than the S10 plus does with its stock charger. ... Of course he has 10 does charge faster with rapid charger.  ...  "
comment
" ...  does come with original charger.  ...  "
comment
" ...  It charges quick af, No bloatware at all, and the build quality is excellent.  ...  "
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" ...  My Pixel didn't have wireless charge capability either, but going back to my Galaxy S5, wireless charging has been available. ... Fast charging works with most of my existing chargers (Anker wall chargers).  ...  "
comment
" ...  It was packed securely and came with the AC charge adapter and cable. ... This has a similar feature in which you can have the time on the screen while charging, which would basically serve the same purpose.  ...  "
Product Reliability
 12
replacement, one, 2, years, white
+58%
-42%
comment
" ...  Amazon sent another one that is working great.  ...  "
comment
" ...  Worked right out of the box.  ...  "
comment
" ...  Will update in about a week  ...  "
comment
" ...  using it on AT&T with no issues.  ...  "
comment
" ...  Then again the Edge S7 was over 3X the price 2 1/2 years ago.  ...  "
comment
" ...  It's working so far.  ...  "
comment
" ...  I activated it and had no issues getting it working right away.  ...  "
Marketplace
 11
replacement, refurbished, com, works, white
+45%
-55%
comment
" ...  Product actually not checked and refurbished.  ...  "
comment
" ...  doesn't comes with original box even doesn't has original accessories.  ...  "
comment
" ...  Factory refurbished does not mean brand new for sure.  ...  "
comment
" ...  I then had 2 days for them to review. ... I asked for a replacement which was an option btw .  ...  "
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" ...  Do not buy refurbished.  ...  "
comment
" ...  I always used Amazon in Japan, so I was relieved, but Amazon.com is so complicated.  ...  "
Camera
 11
phone, taking, ur, really, quality
+82%
-18%
comment
" ...  360 camera attachment is a must have.  ...  "
comment
" ...  The camera is great, yes it could be better but for me, its sufficient would have like a bit more features on it, It is basic.  ...  "
comment
" ...  Camera isn't too bad as others have claimed .  ...  "
comment
" ...  The only thing i am not crazy about is the slight delay in the camera though it takesn excellent quality shots.  ...  "
comment
" ...  Using a tripod and comparing, g cam does work better. ... The only picture I took of the phone itself was with the 360 camera attached so I can do a review of that. ... I didn't see any reason and taking any other pictures since there are plenty of pictures of it new online.  ...  "
comment
" ...  She also loves the camera and says the picture quality is excellent.  ...  "
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" ...  Got the 360° camera and it worker great!  ...  "
comment
" ...  The camera is OK, not that great but I haven't used it really(I never use my camera on any phone). ... But, if your like me and don't really care about the camera(which is still usable) this is the stock android budget phone that uve been looking for  ...  "
Comfort
 11
phone, feels, feel, nice, like
+100%
comment
" ...  Well worth bending my Pixel 2 in half to get my hands on this amazing phone Essential phone.  ...  "
comment
" ...  They better send me a replacement ASAP, and it better be in great shape!!  ...  "
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" ...  Holding it is a joy.  ...  "
comment
" ...  The phone has a very solid feel to it, and is comfortable to hold. ... I don't like the giant phablet sized phones and this one is comfortable even with my large hands.  ...  "
comment
" ...  One of the best phones I've ever owned hands down.  ...  "
comment
" ...  I have no complaints there and it certainly stood up to the S9+ in terms of feel in the hand, in fact - I prefer the way the Essential PH-1 feels and like it's size more.  ...  "
comment
" ...  This is hands down better than the company iPhone 8 I was given.  ...  "
comment
" ...  It's a heavier phone than I'm used to but it feels good.  ...  "
SIM
 10
phone, card, verizon, sim card tray, get
+40%
-60%
comment
" ...  I then noticed that there was no sim-card tray. ... I was a little frustrated, but I got on ebay and spend about $20 to get a sim-card tray for the phone. ... When it arrived, I then inserted the sim-card tray with my sim-card into the phone, and it slid in correctly. ... However, when I turned on the device, it still said that there was no sim card inserted.  ...  "
comment
" ...  I had Verizon move my number to another SIM card from my old Verizon phone. ... Put the SIM in and It kept complaining of no SIM.  ...  "
comment
" ...  Initially, the phone worked, but after updating it, I got an "invalid sim" error.  ...  "
comment
" ...  The SIM card is exposed, stuffed with an object and is the ejector module is perforated on the right side.  ...  "
comment
" ...  Took me all day to fix this, to get on a current build and get sim to work.  ...  "
comment
" ...  I try to use it in SIM in Japanese IIJmio (D plan).  ...  "
Fit
 10
case, hold, solid, poetic, one
+100%
comment
" ...  Will definitely recommend this phone to friends, family, and clients that I feel it would be a good fit for!  ...  "
comment
" ...  Highly recommend a case, as the phone is slippery with out it.  ...  "
comment
" ...  As long as this phone holds up, won't be buying another phone anytime soon.  ...  "
comment
" ...  The phone has a very solid feel to it, and is comfortable to hold.  ...  "
comment
" ...  A few things I didn't quite, it is a bit heavy but does feel like a solid phone.  ...  "
comment
" ...  Like most similar phones it is small in my hand so a case will not only protect it but make it more substantial to hold, which I prefer. ... So I went with the Poetic Guardian [Revised Version] and a pouch to clip onto my belt. ... As for the Poetic Guardian [Revised Version] ( found it cheaper on another site) it fits the phone perfectly and built-in screen protector does not interfere with operation. ... The case looks excellent and bulked up the phone nicely making it better to hold.  ...  "
comment
" ...  Get a case for this SLICK phone .  ...  "
comment
" ...  It is slippery as a used car salesman so get a case I kinda hate to put one on mine because it is so beautiful.  ...  "
Headphones
 6
jack, headphone jack, phone, dongle, screen
+33%
-67%
comment
" ...  Mic port plugged with dirt, and ear speaker as well.  ...  "
comment
" ...  My only major complaints are that there is no headphone jack, there's no hardkey to turn on the screen so you tend to have to reach over and press the power button while driving to access the screen.  ...  "
comment
" ...  And since this a phone without a headphone jack I can't just start using audio cable or headphones with a cable.  ...  "
Returns
 6
replacement, sent, refund, update, option
+17%
-83%
comment
" ...  I have had to return the phone.  ...  "
comment
" ...  They sent second replacement.  ...  "
comment
" ...  Sent in my return/replacement request as it showed I had 90 days. ... I asked for a replacement which was an option btw . ... the only option, its the same thing return/replace . ... So basically I was waiting for like 2 weeks for an update on my replacement it said was coming that never existed or should have been a choice. ... then stated the refund would go through until after the 12th or 13th (I get it its a weekend). ... So nobody knew about my account and no replacement or anything until I called in after sending and asking questions over and over.  ...  "
comment
" ...  If it is a replacement, you can return the defective item after sending the substitute item. ... If it is a return, it will waste a few days to send it there, several days to refund processing, a couple of days and days to reorder after arriving . ... I give up and continue to use as it is or I'm wondering whether I will return it.  ...  "
comment
" ...  I wanted a refund but I have to again return and wait for my refund to buy a new phone.  ...  "
Defective Delivery
 6
item, sending, scratch, return, replacement
+33%
-67%
comment
" ...  Product actually not checked and refurbished.  ...  "
comment
" ...  The phone was already damaged when I received.  ...  "
comment
" ...  But it works so i give it that second star because i basically overpaid for damaged goods!  ...  "
comment
" ...  I thought it was fine because it was a refurbished product, but that was not the case. ... If it is a replacement, you can return the defective item after sending the substitute item.  ...  "
Original Product
 5
original, like, brand new
+20%
-80%
comment
" ...  Product actually not checked and refurbished.  ...  "
comment
" ...  doesn't comes with original box even doesn't has original accessories.  ...  "
comment
" ...  Factory refurbished does not mean brand new for sure.  ...  "
comment
" ...  Do not buy refurbished.  ...  "
Cleaning
 5
clean, white, screen, scratched, get
+60%
-40%
comment
" ...  A little different but very clean system.  ...  "
comment
" ...  In short, if you're looking for a phone with solid build quality and a clean OS that doesn't set you back 750+, then I'd recommend checking this phone out.  ...  "
comment
" ...  The case is a fingerprint magnet, but easily cleaned.  ...  "
Network
 5
phone, verizon
+80%
-20%
comment
" ...  Network connection wise, it is great.  ...  "
comment
" ...  Signal is better than my old G5 plus on AT&T .  ...  "
comment
" ...  My Wi-Fi range has been great as well.  ...  "
comment
" ...  My only "compliant" is that I'm not getting as great a signal on the new phone.  ...  "
Fingerprint
 4
reader, sensor, right
+50%
-50%
comment
" ...  My fingerprint reader didnt work correctly and inconsistently recognized my fingerprint from my right hand.  ...  "
Cables
 4
securely, issue, phone, jack, headphone
+25%
-75%
comment
" ...  And since this a phone without a headphone jack I can't just start using audio cable or headphones with a cable.  ...  "
comment
" ...  I feel like it is in fact a hardware issue, maybe the screens ribbon cable not connected securely enough or something similar.  ...  "
comment
" ...  The only issue I found was about the cable in the box.  ...  "
Ports
 4
adapter, usb, phone, c, type
+50%
-50%
comment
" ...  The phone arrived in physically decent shape, but it was missing the USB-C to 3.5mm jack adapter.  ...  "
comment
" ...  I feel like it is in fact a hardware issue, maybe the screens ribbon cable not connected securely enough or something similar.  ...  "
Memory
 3
phone, onboard, internal storage, google, drive
+100%
comment
" ...  The answer for me was a pure Android 9.0 OS, running with root access, and a single onboard storage. ... Having a phone with 128gb of onboard storage was a lot easier for me to manage.  ...  "
comment
" ...  I don't see the lack of removable SD card to be a disadvantage, as 128GB of internal storage is more than enough for my needs (Google Drive and included unlimited Google Photos storage reduces the internal storage that I use). ... Restore and importing my Google Drive backup.  ...  "
comment
" ...  The construction of the phone is amazing and everything works smoothly and briskly with ample ram and internal storage.  ...  "
Sound Quality
 3
phone, video, music, loud, would
-100%
comment
" ...  Bottom speaker had dirt in it that was big and moving.  ...  "
comment
" ...  When I went to the gym and wanted to hear music. ... It ruined listing to music.  ...  "
comment
" ...  Speakers were loud but I rarely listen to them rather I do my booth tooth in my car, house, work etc. ... That the video had a background static noise that I thought was from maybe the video itself like who posted it. ... Tried switching my ringtone and noticed the sound . ... But is muffled and sounds bad.  ...  "
Packing
 3
also
+67%
-33%
comment
" ...  Packaging is super secure.  ...  "
comment
" ...  It was prompt and the packaging was great.  ...  "
Delivery
 3
one, replacement
+100%
comment
" ...  Came in like new condition.  ...  "
comment
" ...  Received the phone yesterday, one day ahead of the stated delivery date.  ...  "
Call quality
 3
seems
+67%
-33%
comment
" ...  The phone quality itself is above average.  ...  "
comment
" ...  The phone seems to be really fast and phone call clarity (because it IS a phone after all ) seems to be cyrstal clear.  ...  "

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Specifications

No specs available.