Last Updated: April 7, 2020 (Refresh Now)

AmazonBasics Commercial Outdoor Patio Heater Slate Grey

Last Updated: April 7, 2020 (Refresh Now)
7.8
SCORE
/10
Total Reviews
998
Old Reviews
397
Unverified
82
Spam Test
PASS

Review Summary - 519 recent, verified reviews

Detailed Mode
Build Quality
 94
assembly, assemble, stainless steel, propane, pole
+52%
-48%
comment
" ...  It took just over 20 minutes to assemble each one (two people recommended) and they went together very very easily and look fantastic.  ...  "
comment
" ...  perfect for Northern CA fall and spring evenings.  ...  "
comment
" ...  We bought this before having a party - it was easy to put together and looks very professional and high-end, especially considering the price and that it shipped in less than 24 hours!  ...  "
comment
" ...  Not hard to put together ... Order the jacket cover  ...  "
comment
" ...  It took me as long to remove the shrink wrap as it did to assemble the heaters!  ...  "
comment
" ...  Packing materials are time consuming to unravel but protected the item in shipment and it arrived in excellent condition. ... Seems sturdier then others I have had and is easy to relocate  ...  "
comment
" ...  The quality is very good and we are very impressed with the workmanship.  ...  "
comment
" ...  The heater is solid and sturdy with a very nice finish.  ...  "
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For Brands, Sellers & Businesses
Ease of Use
 71
easy, instructions, put together, easy to put, assemble
+99%
-1%
comment
" ...  It was relatively easy to assemble, actually it was easy.  ...  "
comment
" ...  Assembly was very easy, but time consuming. ... The instructions were excellent - great pictures and easy to follow.  ...  "
comment
" ...  Fairly easy to assemble .  ...  "
comment
" ...  Easy to assemble and use  ...  "
comment
" ...  Setup was a breeze and turning it on was super simple.  ...  "
comment
" ...  Very simple to put together and use.  ...  "
comment
" ...  Easy to assemble.  ...  "
comment
" ...  It's super easy to light as well.  ...  "
Setup
 62
easy to assemble, assembly, easy, follow, step
+92%
-8%
comment
" ...  Easy to use and assemble.  ...  "
comment
" ...  Easy to put together/work great for the price / so far is good /follow instructions step by step  ...  "
comment
" ...  The assembly step for connected the two verticle poles was missing, but it was easy to figure that out as it screws together.  ...  "
comment
" ...  Easy to assemble .  ...  "
comment
" ...  Simple to assemble instructions.  ...  "
comment
" ...  It want together in less than an hour, instructions are simple and straight.  ...  "
comment
" ...  Instructions are not perfect, but if you are somewhat handy it will be no problem.  ...  "
comment
" ...  It does require some assembly, the assembly instructions are clear and the hardware came in a blister pack so all the parts were visible, and identified. ... Assembly probably took me about 30 minutes solo.  ...  "
Heating
 48
puts, heats, heater, amount of heat, throws
+88%
-13%
comment
" ...  And it looks great and heats up our gazebo very nicely :)  ...  "
comment
" ...  tons of heat .  ...  "
comment
" ...  Assembly time took about 2 hours and it looks great and heats very well.  ...  "
comment
" ...  Puts out a ton of heat  ...  "
comment
" ...  It started easily and heats well.  ...  "
comment
" ...  Nice patio heater that really throws the heat!  ...  "
comment
" ...  Throws off a very good amount of heat.  ...  "
comment
" ...  Great value, puts out a ton of heat.  ...  "
Capacity
 43
heater, area, heat, deck, works great
+95%
-5%
comment
" ...  We had a bonfire, but had this heater in the driveway closer to the house.  ...  "
comment
" ...  Use in our patio!  ...  "
comment
" ...  I bought two of these and they have been a nice addition to our pool/patio area.  ...  "
comment
" ...  The first one is 3 years old and looks/works great, purchased this one to add more heat to my patio area.  ...  "
comment
" ...  Bought this for our patio.  ...  "
comment
" ...  This is a great patio heater!!  ...  "
comment
" ...  Works great for my "open" shop to heat my immediate surrounding area.  ...  "
comment
" ...  Good heater, great for the garage  ...  "
Price
 42
money, value, cost, worth, well worth
+88%
-12%
comment
" ...  Fantastic quality and value for the price.  ...  "
comment
" ...  Appears to be excellent quality and good price.  ...  "
comment
" ...  Really good value  ...  "
comment
" ...  Works awesome for the money.  ...  "
comment
" ...  Thank you for a great product at a great price!  ...  "
comment
" ...  I highly recommend this product, especially for the price.  ...  "
comment
" ...  I can’t speak to the ease to put together because my husband did it but the quality of this thing for the price is unbelievable!  ...  "
comment
" ...  A bang for the buck.  ...  "
Fit
 41
nut, tighten, screws, bolts, base
+49%
-51%
comment
" ...  Trying to tighten the four screws around the base turns out to be a futile exercise because they all slipped and couldn't be tightened.  ...  "
comment
" ...  I didn't realize that even after filling base with sand that the unit tips over easily.  ...  "
comment
" ...  It doesn’t put out as much heat as I expected also you have to slide the base up the pole to get access to the tank.  ...  "
comment
" ...  I've been trying to get the hose off but don't know if there is some kind of adhesive on the threads.  ...  "
comment
" ...  Spent well over an hour putting it together.  ...  "
comment
" ...  It’s flimsy, blows over easy and if you tighten the bolts down to Much they strip out and then the whole lamp becomes loose  ...  "
comment
" ...  The plastic base which holds water/sand in order to avoid it tipping over had a large hole.  ...  "
comment
" ...  Still haven’t finished putting it together.  ...  "
Design
 30
finish, look, design, works great, heater
+87%
-13%
comment
" ...  I bought the stainless model and have had zero problems starting up the heater and it has the best look.  ...  "
comment
" ...  It's an aesthetic thing.  ...  "
comment
" ...  Looks good, works good.  ...  "
comment
" ...  Looks like the painted ones are a milder steel so perhaps easier.  ...  "
comment
" ...  It's an aesthetic thing.  ...  "
comment
" ...  Well built, looks and works great!  ...  "
comment
" ...  The heater is solid and sturdy with a very nice finish.  ...  "
comment
" ...  Looks and functions great!  ...  "
Product Reliability
 29
worked, heater, years, year, stopped working
+41%
-59%
comment
" ...  It is totally unreliable from one use to the next.  ...  "
comment
" ...  Replaced thermocouple still does not start.  ...  "
comment
" ...  Replaced thermocouple still does not start.  ...  "
comment
" ...  Warning- do not buy!  ...  "
comment
" ...  Worked great for about two years and then it broke and won't light back up again.  ...  "
comment
" ...  We are not going to bother replacing this one, as they obviously have a manufacturing defect.  ...  "
comment
" ...  For the second time, UPS stunk it up .  ...  "
comment
" ...  I continued to try for two days with no luck. ... The defective product ruined the plans.  ...  "
Marketplace
 16
replacement, described, seller, product, pictures
+38%
-63%
comment
" ...  The instructions are only pictures.  ...  "
comment
" ...  The color is black, not Bronze as the picture shows. ... Returning to Amazon.  ...  "
comment
" ...  There are some serious quality issues in the handling of these by the seller.  ...  "
comment
" ...  I called amazon and they were very rude.  ...  "
comment
" ...  Hope to get this resolved with the seller or Amazon.  ...  "
comment
" ...  Boxed it back up and sending it back.  ...  "
comment
" ...  Amazon refuses to tell any way to get a replacement part. ... Not will they say who was the original mfr.  ...  "
comment
" ...  Amazon refuses to tell any way to get a replacement part. ... Not will they say who was the original mfr.  ...  "
Returns
 15
returning, amazon, fix, replacement, replace
+7%
-93%
comment
" ...  Returning it and will probably just buy one at Home Depot instead.  ...  "
comment
" ...  Someone messed it up and returned it, and I ended up with it.  ...  "
comment
" ...  Even more disappointing was Amazon's handling of the return.  ...  "
comment
" ...  Want to return but the box is gone and would have to disassemble!  ...  "
comment
" ...  Amazon refuses to tell any way to get a replacement part.  ...  "
comment
" ...  I could not return everything because I need to use it, so I “fix” it .  ...  "
comment
" ...  Returning it and will probably just buy one at Home Depot instead.  ...  "
comment
" ...  My only option is to take it apart and find a box to return it.  ...  "
Delivery
 14
box, received, well packaged, dented, unit
+64%
-36%
comment
" ...  Was delivered the very next day.  ...  "
comment
" ...  It arrived in 2 days, large box .  ...  "
comment
" ...  Received the product well packaged.  ...  "
comment
" ...  Received the product well packaged.  ...  "
comment
" ...  Delivery was fast.  ...  "
comment
" ...  Delivery was fast.  ...  "
Cooling
 13
warm, patio, nights, weather, cooler
+92%
-8%
comment
" ...  Cold weather out side  ...  "
comment
" ...  It also works well for our hot tub when it's cold and you want to keep your head warm.  ...  "
comment
" ...  I live in the South so it doesn’t get freezing cold here, but has definitely made our patio more liveable during the winter.  ...  "
comment
" ...  Does a good job keeping warm.  ...  "
comment
" ...  Efficiently heats approximately a 15 foot radius in my barn, so I can work in the cold.  ...  "
comment
" ...  It also works well for our hot tub when it's cold and you want to keep your head warm.  ...  "
comment
" ...  I'm always chilly and this is perfect for those cooler summer nights.  ...  "
comment
" ...  I like it, it's really warm and we can finally being outside without being really cold.  ...  "
As Gift
 12
christmas, parents, present, bought, winter
+100%
comment
" ...  Bought this for a gift for my daughter for cold winter evenings in Arizona.  ...  "
comment
" ...  It was a gift to my parents.  ...  "
comment
" ...  This was a gift for my son in law and daughter.  ...  "
comment
" ...  It was a Christmas present for my boyfriend and he was like a little kid opening a much wished for toy!  ...  "
comment
" ...  Bought this as a surprise Christmas gift for my husband.  ...  "
comment
" ...  Purchased as a Yule gift for my mom.  ...  "
comment
" ...  Bought this as a surprise Christmas gift for my husband.  ...  "
comment
" ...  I bought this for my parents as a Christmas gift.  ...  "
Water Resistance
 12
water, water or sand, sand, pool, leaked
+67%
-33%
comment
" ...  Now what I love, the base can be filled with water or sand to weigh it down, I robbed the grandkids sandbox and it works fantastic, the wheels are cheap and will probably have to be replaced regularly but what a blessing to have them.  ...  "
comment
" ...  I bought two of these and they have been a nice addition to our pool/patio area.  ...  "
comment
" ...  Using for pool area works great  ...  "
comment
" ...  Bought two of these for our back deck and pool area.  ...  "
comment
" ...  Strong wind knocks it over a lot, even with weight (water/sand/weights) in the bottom.  ...  "
comment
" ...  Strong wind knocks it over a lot, even with weight (water/sand/weights) in the bottom.  ...  "
comment
" ...  I was planning on using it on a covered porch this weekend for a wedding shower but now will have to rent one.  ...  "
comment
" ...  I was planning on using it on a covered porch this weekend for a wedding shower but now will have to rent one.  ...  "
Storage
 10
container, heater, propane tank, plastic container, filled
+60%
-40%
comment
" ...  I was able to fill the base with about 80% of a 0.5 cu ft bag, so about 40 pounds of sand.  ...  "
comment
" ...  Easy to start, and easy to move with the attached wheels.  ...  "
comment
" ...  Not hard to put together  ...  "
comment
" ...  It holds 14 lbs. ... weight plate to go under the tank (will just fit in diameter and there's plenty of vertical space.  ...  "
comment
" ...  I’ll see how it holds up.  ...  "
comment
" ...  I’ll see how it holds up.  ...  "
Comfort
 10
nut, hands, hand, degrees, comfortable
+50%
-50%
comment
" ...  Filled it with sand and it fell over 2nd day of usage.  ...  "
comment
" ...  Next thing you need to know if that the screw in the middle tear apart if it does fall so be warned that it will break in half if you dont strap it down. ... You really need to tighten it but some will still loosen up over time.  ...  "
comment
" ...  It won’t even start with a hand held lighter.  ...  "
comment
" ...  Do not feel it pop into the detention to stay lit.  ...  "
For Kids
 8
year, old, daughter, together, put
+100%
comment
" ...  He absolutely loves it!  ...  "
comment
" ...  It was a Christmas present for my boyfriend and he was like a little kid opening a much wished for toy!  ...  "
comment
" ...  This was a gift for my son in law and daughter.  ...  "
comment
" ...  My 12 year old daughter and I assembled this ourselves with no issues.  ...  "
comment
" ...  It is very beautiful, yesterday, watching movies in the backyard with children.  ...  "
comment
" ...  I was able to put it together with the "help" of my 4 year old son.  ...  "
comment
" ...  I was able to put it together with the "help" of my 4 year old son.  ...  "
Defective Delivery
 7
arrived, came, box, received, dented
-100%
comment
" ...  Unit came with defective propane regulator.  ...  "
comment
" ...  Product arrived damaged!  ...  "
comment
" ...  Package came severely damaged as many have complained about.  ...  "
comment
" ...  Broken out of box.  ...  "
comment
" ...  The defective product ruined the plans.  ...  "
Cleaning
 7
stainless, propane, looked, dirty, bubbles
+29%
-71%
comment
" ...  The only negative is I do not like the tilt/roller to move - the wheels could be better quality and the engineering done to make it easier to roll.  ...  "
comment
" ...  It looked used and dirty.  ...  "
comment
" ...  It looked used and dirty.  ...  "
Size
 7
wheels, small, easy, works, enough
+71%
-29%
comment
" ...  The two wheels work great to move it around, and quite easy to start it.  ...  "
comment
" ...  The two wheels work great to move it around, and quite easy to start it.  ...  "
comment
" ...  Small amount of assembly and it is made very well!  ...  "
comment
" ...  Small amount of assembly and it is made very well!  ...  "
Product As Described
 6
product, pictures, bronze, see, picture
+67%
-33%
comment
" ...  Product as described.  ...  "
comment
" ...  Works as advertised.  ...  "
comment
" ...  Exactly as described!  ...  "
comment
" ...  Good product as described  ...  "
Software Platform
 5
leave, instructions, product, phone, little
-100%
comment
" ...  As for the product, The instructions for this product could be a little more detailed but with a little thought and some trial and error it’s not hard to figure out.  ...  "
comment
" ...  Had I got the one I ordered I wouldn't have had this issue because it was suppose to be chrome not paint.  ...  "
comment
" ...  I imagine it to be a huge fire hazard more than anything else.  ...  "
comment
" ...  The last option was to leave a message and their phone system allowed me about 5 seconds to leave a message.  ...  "
comment
" ...  The last option was to leave a message and their phone system allowed me about 5 seconds to leave a message.  ...  "
Pedometer
 5
step, missing, instructions, easy to assemble, directions
+100%
comment
" ...  But with it all out, it’s just a matter of doing the steps listed.  ...  "
comment
" ...  But with it all out, it’s just a matter of doing the steps listed.  ...  "
comment
" ...  I sometimes sit on the back steps and figured I could put this on the patio and it'd do a good job of keeping me warm.  ...  "
comment
" ...  Easy to assemble with clear, step-by-step directions.  ...  "
comment
" ...  Easy to assemble with clear, step-by-step directions.  ...  "
Outdoor Unit
 5
heater, wife, new
+80%
-20%
comment
" ...  Great outdoor heater, used in Fl new years eve.  ...  "
comment
" ...  A good outdoor heater.  ...  "
comment
" ...  My wife and I purchased this as an outdoor heater for our deck.  ...  "
comment
" ...  My wife and I purchased this as an outdoor heater for our deck.  ...  "
Food Items
 5
weather, took, right, heater, warm
+60%
-40%
comment
" ...  The heater itself is great - It is very quiet and puts out enough heat for us to sit on the screened porch for dinner when the temperature is in the 50s.  ...  "
comment
" ...  I'm looking forward to seeing how warm I will be while grilling in below zero weather.  ...  "
Controls
 4
knob, heat, time, hold, every
+75%
-25%
comment
" ...  It starts every time, and I like the adjustable heat knob.  ...  "
comment
" ...  This heater is fantastic, the self igniter works well, control knob is easy on the fingers., puts out variable amount of heat.  ...  "
comment
" ...  This heater is fantastic, the self igniter works well, control knob is easy on the fingers., puts out variable amount of heat.  ...  "
Color
 4
bronze, love, picture, one
+75%
-25%
comment
" ...  I love the color.  ...  "
comment
" ...  Love the color, assembled in 20 minutes or so and has been a great first month.  ...  "
comment
" ...  The color is gorgeous and ours arrived flawless.  ...  "
Overall performance
 4
done, performance
+75%
-25%
Device Stand
 4
stud, screws, nut, nuts, bolts
+25%
-75%
comment
" ...  Box was missing screws  ...  "
comment
" ...  Box was missing screws  ...  "
Features
 4
safety, would not light, degrees, cold, bit
+25%
-75%
comment
" ...  It is hard to light.  ...  "
comment
" ...  Now it won’t light.  ...  "
comment
" ...  The tilt safety feature doesn't function properly and it seems to restrict the gas flow.  ...  "
Hair
 4
top, pole, shorter, like, gas
+50%
-50%
comment
" ...  We bought two of these and both came with cuts in the gas line and had to be returned.  ...  "
comment
" ...  I'm 6'1" and ended up cutting 8" off the top tube ... Would not recommend attempting to cut SS with a hacksaw (I tried before pulling out the Makita).  ...  "
Weight
 4
+25%
-75%
Sound Quality
 3
+100%
comment
" ...  It's nice but it's the loudest heater I've ever seen  ...  "
Washer Dryer
 3
hair dryer, hair, dryer
+67%
-33%
comment
" ...  Very good heater.  ...  "
comment
" ...  This is a solid heater.  ...  "
Clarity
 3
instructions
+67%
-33%
comment
" ...  Stay clear of this product.  ...  "
comment
" ...  Stay clear of this product.  ...  "

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Specifications

No specs available.