Last Updated: September 28, 2019 (Refresh Now)

ARRIS Surfboard 16x4 DOCSIS 3 0 Cable Modem Plus AC1600 Dual Band Wi Fi Router 686 Mbps Max Speed Certified for Xfinity Spectrum Cox More SBG10

Last Updated: September 28, 2019 (Refresh Now)
8.4
SCORE
/10
Total Reviews
182
Old Reviews
0
Unverified
3
Spam Test
PASS
Yes
WIFI

Review Summary - 179 recent, verified reviews

Detailed Mode
Setup
 63
setup, comcast, minutes, took, install
+98%
-2%
comment
" ...  We've had it for a month and we're very happy with it--strong signal, good coverage, easy setup.  ...  "
comment
" ...  Was very easy to install!  ...  "
comment
" ...  Works great, once Xfinity was set up.  ...  "
comment
" ...  The instructions were clear and it took 15 minutes from plugging the router in to accessing the new WiFi network.  ...  "
comment
" ...  Product delivered quickly and easy to install.  ...  "
comment
" ...  Xfinity/Comcast fees go up whenever the wind changes direction and I finally had to get my own modem. ... Followed the directions that came with the router and changed the password and network name and now I have internet.  ...  "
comment
" ...  Easy to setup.  ...  "
comment
" ...  Easy to install.  ...  "
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For Brands, Sellers & Businesses
ISP
 63
comcast, xfinity, arris, router, rental
+89%
-11%
comment
" ...  It's a modem/router, and it works great. ... In the past, I've only used the stock modems that came with Comcast/Verizon, so this was my first time branching out, being an adult, and buying my own. ... For reference, I'm currently signed with Comcast Xfinity services. ... I think my Comcast/Verizon modems needed restarting like once a week usually. ... I'd definitely recommend this as a bargain modem.  ...  "
comment
" ...  Works with Cox, no problem, just activatw with serial number and MAC, and it's good to go!  ...  "
comment
" ...  this works just as well as the modem/router that comcast rents out.  ...  "
comment
" ...  I turned in my Comcast cable modem ($13 / month rental) after installing this ARRIS modem.  ...  "
comment
" ...  Replaced my Comcast modem with this.  ...  "
comment
" ...  Bought this to install my new Comcast Xfinity wifi subscription.  ...  "
comment
" ...  It’s a modem, what can I say?? ... It works as well as Comcast’s and saves me $15.00 a month.  ...  "
comment
" ...  I bought the ARRIS Surfboard cable modem / router to replace my Comcast modem / router. ... And I had the ARRIS modem / router setup and working in less than 30 minutes. ... And I get better performance from the ARRIS router than I did from the Comcast router!  ...  "
Network
 50
wifi, router, modem, modem router, xfinity
+80%
-20%
comment
" ...  Easy to Install and get home network going again when old devifailed.  ...  "
comment
" ...  Fast and reliable modem and router runs my whole house, no problem!  ...  "
comment
" ...  The wifi connection is strong too.  ...  "
comment
" ...  Practically installed itself and I'm getting an awesome Wi-Fi signal throughout the house.  ...  "
comment
" ...  Purchased this for my apartment's wifi through Comcast XFinity. ... I am not a technical genius by NO means, but this was super easy to install, set up and wifi signal has been awesome.  ...  "
comment
" ...  Setup was easy, Wi-Fi signal is good.  ...  "
comment
" ...  Glad to finally have a combo, modem/router in one.  ...  "
comment
" ...  This thing has a really good wifi range and is fast!  ...  "
Wifi
 40
router, wi fi, modem, signal, xfinity
+80%
-20%
comment
" ...  Super fast Wi-Fi .  ...  "
comment
" ...  Practically installed itself and I'm getting an awesome Wi-Fi signal throughout the house.  ...  "
comment
" ...  Great wifi router. ... My wifi hasn't dropped out yet.  ...  "
comment
" ...  And wifi is both 2.4 and 5.0  ...  "
comment
" ...  Purchased this for my apartment's wifi through Comcast XFinity.  ...  "
comment
" ...  I spoke to a representative from Arris and he assured me that the modem/wi-fi router bundle (Arris SBG10) that I purchased would work just fine with Optimum.  ...  "
comment
" ...  I wanted a single unit to be a modem/WiFi router and this little machine delivers.  ...  "
comment
" ...  My Xfinity modem scored 171mbps wired connection, 83 on wifi. ... This way every device will automatically connect just like it was the same Wi-Fi .  ...  "
Ease of Use
 36
easy, super easy, easy to set, set, works
+100%
comment
" ...  Easy to set up and having a gateway vs a modem and router is much easier.  ...  "
comment
" ...  Easy as 1 2 3 !  ...  "
comment
" ...  Super easy directions/installation and app.  ...  "
comment
" ...  Easy to install.  ...  "
comment
" ...  It works, easy to install  ...  "
comment
" ...  Was very easy to install!  ...  "
comment
" ...  This product was very easy to install if you are slightly tech savvy. ... Other than that simple to install and set up WiFi.  ...  "
comment
" ...  Easy to install.  ...  "
Product Reliability
 24
year, less, working great, three, pays
+88%
-13%
comment
" ...  so far, it is working great .  ...  "
comment
" ...  I have periodically checked different times and days, so far it is working perfectly. ... I have had the unit for just a week so we will see how long it lasts, but so far it has been great.  ...  "
comment
" ...  It pays for itself in less than a year.  ...  "
comment
" ...  Pays for itself in less than a year  ...  "
comment
" ...  If I had known it was so easy I would have bought this a couple of years ago.  ...  "
comment
" ...  I've had it for two months now, and I haven't had to restart it once!  ...  "
comment
" ...  I have had this unit for about 2 months now with absolutely zero problems.  ...  "
comment
" ...  After 8.7 months I breakeven on this purchase.  ...  "
Capacity
 13
house, wifi, range, coverage, xfinity
+92%
-8%
comment
" ...  The unit has a small footprint, operates silently, and keeps our internet running.  ...  "
comment
" ...  Signal is very strong all over the house.  ...  "
comment
" ...  Easy to setup, wifi signal is a bit weaker than the rental one from Xfinity, but I don't really care as my apartment is tiny.  ...  "
comment
" ...  (Device installed in NE corner of 1st floor, signal weak in SW corner of 2nd floor - 3100 sq foot house)  ...  "
comment
" ...  The signal range for the wifi is good enough to cover my whole apt.  ...  "
comment
" ...  Wi-Fi to 3 different rooms has been strong and dependable.  ...  "
comment
" ...  The wireless coverage is great, goes from my garage, to the yard, and back to my back bedroom. ... The bars do go down but I still get pretty great coverage and signal even when it says only 2 bars.  ...  "
comment
" ...  Fast and reliable modem and router runs my whole house, no problem!  ...  "
Device Compatibility
 13
devices, password, tvs, serial, cox
+100%
comment
" ...  We have had excellent streaming TV and wifi since.  ...  "
comment
" ...  They finally got it connected and all is great.  ...  "
comment
" ...  I used the same network names and password and didn’t have to convert all the TVs and computers to access the new router.  ...  "
comment
" ...  Works with Cox, no problem, just activatw with serial number and MAC, and it's good to go!  ...  "
comment
" ...  Now I have an 800 sq ft condo, but it runs my two home assistant devices, smart TV, smart light bulb, laptop and phone seamlessly at the same time.  ...  "
comment
" ...  You can keep track of the devices on your WiFi via app, locate suspicious devices getting on your WiFi, and even run speed tests from various rooms in your home.  ...  "
comment
" ...  That chewed up some time on the phone with both Arris and Cox, but once connected, no issues.  ...  "
comment
" ...  I provided the tech the required numbers and information and he set up over the phone. ... Once I had it hooked to my iPad I simply located the router under my settings and entered the password.  ...  "
Overall performance
 10
fast, works, usage, home, got
+100%
comment
" ...  Once I did register and get on-line I tried several speed test sites.  ...  "
comment
" ...  When I got online I could not believe the increased speed that I got from the device. ... It had doubled and was lightning fast.  ...  "
comment
" ...  Speeds are always on-par.  ...  "
comment
" ...  Everything loads much faster.  ...  "
comment
" ...  This works great and is fast.  ...  "
comment
" ...  Does a great job!  ...  "
comment
" ...  Speed is up significantly, it’s even higher than what I pay for which it was not before.  ...  "
comment
" ...  It works smoothly and handles my usage very well.  ...  "
Software Platform
 9
tv, android, streaming, setup, set
+89%
-11%
comment
" ...  We have had excellent streaming TV and wifi since.  ...  "
comment
" ...  No problems streaming  ...  "
comment
" ...  It took less than 5 minutes after using the android for the set up process.  ...  "
comment
" ...  I havent talked w tech support, & havent had it for a month, but so far it was super easy to set up, & doesnt need restarting every day like my old router did.  ...  "
comment
" ...  used with my smart TV and numerous apps  ...  "
comment
" ...  I used the same network names and password and didn’t have to convert all the TVs and computers to access the new router.  ...  "
comment
" ...  If you want to you can create your own user name and password.  ...  "
comment
" ...  We are using the gateway to stream our TV services through Hulu/YouTube TV (still deciding) which to keep.  ...  "
Internet
 7
wifi, 250mbps
+100%
comment
" ...  With my purchase the download speed is 180 to 200 Mbps.  ...  "
comment
" ...  Finally I got fast internet!  ...  "
comment
" ...  Just have internet now.  ...  "
comment
" ...  Changing internet providers and this device worked great with the new company.  ...  "
comment
" ...  I bought this and have been impressed with the achieved internet speeds since day one.  ...  "
comment
" ...  I have the 250mbps internet plan.  ...  "
Returns
 6
return, new
+17%
-83%
comment
" ...  Mostly returning it.  ...  "
comment
" ...  Was advised that it was not new even though description was new  ...  "
comment
" ...  Turns out, this rep was completely wrong and it was a total waste of my time and I am in the process of returning the merchandise.  ...  "
comment
" ...  Returning the unit and trying a Motorola instead.  ...  "
Cables
 5
company, tv, month, box
+80%
-20%
comment
" ...  I paid the cable company over 600.00 the past seven years.  ...  "
comment
" ...  We purchased this to get out of the rut of renting hardware from the cable company.  ...  "
comment
" ...  It was also a GREAT feeling to take an armload of equipment back to Cox Cable and save almost $100/mo on tv.  ...  "
comment
" ...  This unit is used by many cable companies.  ...  "
Marketplace
 4
original, since, new
+25%
-75%
comment
" ...  Was advised that it was not new even though description was new  ...  "
comment
" ...  The two companies (seller and manufacturer) do NOT stand by the product.  ...  "
comment
" ...  Purchased in Feb. 2019  ...  "
Size
 4
product, good, easy
+100%
comment
" ...  Small and works great!  ...  "
comment
" ...  This one takes up little space.  ...  "
Price
 3
product, waste, small, saving, good
+100%
comment
" ...  Saved me money!  ...  "
Ports
 3
cable, used, tvs, tv, password
+100%
comment
" ...  There are two slots to have Ethernet wired items, if you so choose, as well.  ...  "
comment
" ...  I used the same network names and password and didn’t have to convert all the TVs and computers to access the new router.  ...  "

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Specifications

Connectivity
WiFi:  Yes 
Yes
WIFI