Last Updated: 10 May 2019 (Refresh Now)

Samsung Galaxy M20 Charcoal Black 3 32GB

Last Updated: 10 May 2019 (Refresh Now)
7.2
SCORE
/10
Total Reviews
993
Old Reviews
0
Unverified
0
Spam Test
PASS
8 MP
SECONDARY CAMERA
6.3 meters
SIZE
Full HD 1080p
RESOLUTION
5000 mAh
BATTERY CAPACITY

Review Summary - 993 recent, verified reviews

Detailed Mode
Price
 98
range, best, value for money, budget, money
+91%
-9%
comment
" ...  A very good device in a budget segment.  ...  "
comment
" ...  VFM - Value for money phone.  ...  "
comment
" ...  Great phone by Samsung in this price range.  ...  "
comment
" ...  Best phone from SAMSUNG in this price Range!  ...  "
comment
" ...  Coz this is budget phone.  ...  "
comment
" ...  Worth the money  ...  "
comment
" ...  The best phone in budget.  ...  "
comment
" ...  Not bad value money  ...  "
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Battery Life
 90
backup, life, charging, charge, 5000 mah battery
+72%
-28%
comment
" ...  Nice phone , more battery backup.  ...  "
comment
" ...  Battery backup is also awesome.  ...  "
comment
" ...  Battery backup is very good  ...  "
comment
" ...  Best battery for a 6.4inch screen.  ...  "
comment
" ...  Good display with good battery backup.  ...  "
comment
" ...  Battry quality good  ...  "
comment
" ...  Nice battery life this phone 👍  ...  "
comment
" ...  Battery is like a beast ( goes 2 days with operating day and night )  ...  "
Camera
 62
average, poor, performance, front, selfie
+61%
-39%
comment
" ...  Back cam is very good.  ...  "
comment
" ...  Camera quality was good.  ...  "
comment
" ...  Camera takes detailed images.  ...  "
comment
" ...  Decent camera with great portrait mode  ...  "
comment
" ...  Plz great camera .  ...  "
comment
" ...  Camera is awesome in outside lighting  ...  "
comment
" ...  Good camera, screen best, performance is also good  ...  "
comment
" ...  *Camera quality is also better than realme 1 , realme 2 pro, mi note 5. ... Selfies r quite decent.  ...  "
Display Clarity
 52
screen, samsung, mobile, brightness, infinity
+65%
-35%
comment
" ...  Display 4.5/5  ...  "
comment
" ...  Good camera, screen best, performance is also good  ...  "
comment
" ...  display is good phone looks nice battery is good over all nice phone at this price range.  ...  "
comment
" ...  And also display won't disappoint you.  ...  "
comment
" ...  Big display good mobile from Samsung But face recognition not work perfectly  ...  "
comment
" ...  Fullscreen display and size was awesone  ...  "
comment
" ...  Every aspect is great about the phone just need a software update which include Always On Display Feature in it.  ...  "
comment
" ...  I have ordered the screen protector and the back cover for this device, as I feel it is essential to protect my investment.  ...  "
Device Compatibility
 43
mobile, samsung, device, phones, m20
+44%
-56%
comment
" ...  Please don't buy Samsung mobile phones .  ...  "
comment
" ...  The phone lags too much.  ...  "
comment
" ...  This Mobile create so many problem in 2 months so boring cell phone  ...  "
comment
" ...  It is not only my device but all the Samsung M20 devices are facing this big proble.  ...  "
comment
" ...  It's a very bad mobile.  ...  "
comment
" ...  You don't know whether the phone is charging, if you have any missed calls, or any message notification. ... A] It makes the phone slow. ... While other phone in this segment comes with Android Pie.  ...  "
comment
" ...  don't buy this mobile.  ...  "
comment
" ...  It is giving problem to unlocking the device  ...  "
Charging
 42
fast, charge, battery, slow, mobile
+38%
-62%
comment
" ...  It's Mike and charging slot got out of order within a month , worst phone ever.  ...  "
comment
" ...  Bend the mobile with in one month while charging and service center does not responding  ...  "
comment
" ...  5percentage charging taking 30 min worst mobile  ...  "
comment
" ...  When put for charging does not charge fully.  ...  "
comment
" ...  Charging issue very slow charging  ...  "
comment
" ...  Fast charging problems.  ...  "
comment
" ...  Bad phone heating problem.fasf charge atomatic stop.screen blinking  ...  "
comment
" ...  even though it has the biggest battery, after couple of weeks of usage, battery charging will slow down and it'll discharge quickly.  ...  "
Software Platform
 32
apps, software, software update, mobile, user interface
+47%
-53%
comment
" ...  This is because of some hardware issues.  ...  "
comment
" ...  6) Android Version ... A) Comes with Android Oreo. ... While other phone in this segment comes with Android Pie.  ...  "
comment
" ...  Please don't buy Samsung mobile phones .  ...  "
comment
" ...  And samsung is a ful brand this phone is so hanging and any applications are not supporting.  ...  "
comment
" ...  There is an issue with phone's software.  ...  "
comment
" ...  Issue is recovered after latest update.  ...  "
comment
" ...  & I expected Android pie (One UI). ... Very dissatisfied in software division.  ...  "
comment
" ...  - Gallery function also not sorted/configured properly ... - Default theme app icon also like childish  ...  "
Fingerprint
 28
sensor, slow, scanner, face recognition, reader
+50%
-50%
comment
" ...  2) Fingerprint Sensor  ...  "
comment
" ...  I am OK about the considerably slow finger print reader and face recognition.  ...  "
comment
" ...  Fingerprint is slow as compared to others.  ...  "
comment
" ...  Finger print is very slow.  ...  "
comment
" ...  The Face Recognition and the Fingerprint sensor is not much responsive.  ...  "
comment
" ...  Finger print sensor e is wrost & from the 3rd of use .  ...  "
Product Reliability
 24
working, started, 2 months, problems, one month
+17%
-83%
comment
" ...  various issues arising every other day.  ...  "
comment
" ...  problem occurs within a week.  ...  "
comment
" ...  Hanging problem started within 2 months of purchase.  ...  "
comment
" ...  Working facility is slow  ...  "
comment
" ...  After updates it have some more problems  ...  "
comment
" ...  Not a good phone, in 2nd week of purchase problem have started .  ...  "
comment
" ...  Phone is not working properly.  ...  "
comment
" ...  Defective phones selling online.  ...  "
Overall performance
 22
performance, fast, slow, overall, low
+45%
-55%
comment
" ...  Bad in performance.  ...  "
comment
" ...  Lags sometimes due to processor and ram capabilities .  ...  "
comment
" ...  The phones tends to get heated up with extensive use and also tends to lag with UI because of a bit low powered processor.  ...  "
comment
" ...  Theres something seriously wrong with this models performance.  ...  "
comment
" ...  The performance is just so poor.  ...  "
comment
" ...  Hanging problem is very common  ...  "
comment
" ...  Look wise good but has a verumy poor performance.  ...  "
Features
 22
samsung, face lock, notification, mode, mobile
+68%
-32%
comment
" ...  Auto brightness Mokka.  ...  "
comment
" ...  The product is cheap and best having all the features.  ...  "
comment
" ...  others features are all right  ...  "
comment
" ...  Samsung Galaxy M20, A best budget smart phone with great features  ...  "
comment
" ...  This mobile is very good with all necessary features in such a low price with Samsung branding.  ...  "
comment
" ...  The features are at their optimum - nothing over spec.  ...  "
comment
" ...  Improve face lock  ...  "
comment
" ...  Good phone with advanced features in my budget  ...  "
Apps
 15
software, samsung, open, automatically, updating
+47%
-53%
comment
" ...  There is an issue with phone's software.  ...  "
comment
" ...  More lag in this device when open apps through minimize tab then apps open with trembling or like as slow motioning with shaking.it is very irritating.  ...  "
comment
" ...  Too many software issues.  ...  "
comment
" ...  Very dissatisfied in software division.  ...  "
comment
" ...  Too much if Samsung apps. ... Irritates with unwanted updates to Samsung apps .  ...  "
comment
" ...  - Gallery function also not sorted/configured properly ... - Default theme app icon also like childish  ...  "
comment
" ...  It open some apps itself.  ...  "
comment
" ...  There were only 3 to 4 apps downloaded, still the system got hanged .  ...  "
Night Photography
 15
light, camera, photos, face, worst
+47%
-53%
comment
" ...  night mode time photo worst .  ...  "
comment
" ...  Face recognize low light not working ... Low light its not worth  ...  "
comment
" ...  Low light performance is not good.  ...  "
comment
" ...  You can not use mobile in low light. ... If you use it in low light, you will get headche.  ...  "
comment
" ...  poor low light image  ...  "
comment
" ...  mediocre images and bad in low lights!  ...  "
Front Camera
 15
front, selfie, rear, worst, specially
+40%
-60%
comment
" ...  Normal 8mp camera.  ...  "
comment
" ...  But a problem of processor is slow & front camera is slow due to click a selfie with flash  ...  "
comment
" ...  selfie camera worst .  ...  "
comment
" ...  Camera quality is very poor when flash is on both rear and front, when flash is auto I give 2 star only in this price range.  ...  "
comment
" ...  I have never seen of samsung brandthe front camera is the like nothing(picture quality is too bad).  ...  "
comment
" ...  Camera quality is not axpected as sumsung brand specially front camera .  ...  "
comment
" ...  The front selfie camera is worst and the phone has started hanging hanging  ...  "
Gaming
 14
games, play, pubg, processor, gaming purpose
+57%
-43%
comment
" ...  I have not played any games, so no idea about game performance.  ...  "
comment
" ...  Gaming is goos without lagging.  ...  "
comment
" ...  A true gaming phone.  ...  "
comment
" ...  The phone heats up, a noticeable amount, while playing games like asphalt or PUBG mobile.  ...  "
comment
" ...  This is a nice phone.who dont play pubG and dont have habbit to play anyshit games can blindly buy for it.  ...  "
comment
" ...  *Samsung Exynos 7904 processor is really very powerful, which supports high end games without lag. ... * Games like PUBG , asphalt 9 runs on medium graphics.  ...  "
comment
" ...  Perfect phone for a normal user, not so good for gaming.  ...  "
comment
" ...  5) Right, its not a gaming phone for gamers. ... So dont expect to play higher graphic games or Higher FPS games like PUBG. ... But if u want a budget phone at this price range to click decent pictures and play low FPS games or just to show off that u r using flagship phones to show that notch then yes Its the best value for money .  ...  "
Heating
 14
problem, heat, issues, getting, issue
+14%
-86%
comment
" ...  Phone is getting too heat  ...  "
comment
" ...  Major heating issue with Samsung Galaxy M 20  ...  "
comment
" ...  Heating issue, Amazon will never help you!  ...  "
comment
" ...  Over heat and hanging issues  ...  "
comment
" ...  Heating issues- mobile is getting heated more than 44degree celsius.  ...  "
comment
" ...  Don't buy very bad phone heating issue  ...  "
comment
" ...  Heating problem at higher side.  ...  "
comment
" ...  HEAT BHAUT HUNDA FAIL MODEL  ...  "
Lagging
 13
hangs, slow, hanging, hanged, restart
+8%
-92%
comment
" ...  Too much hang.  ...  "
comment
" ...  This phone hangs frequently .  ...  "
comment
" ...  1st of all it hangs .  ...  "
comment
" ...  Operating system hanged.  ...  "
comment
" ...  Video lag is happening and its not because of buffering.  ...  "
comment
" ...  Hangs a lot.  ...  "
comment
" ...  very slow phone getting hanged continually  ...  "
comment
" ...  Eventually it will lag much frequently.  ...  "
Marketplace
 13
product, thanks, thank, nice, also
+46%
-54%
comment
" ...  Amazon's support is not satisfactory  ...  "
comment
" ...  3rd class product.pls don't buy this product.  ...  "
comment
" ...  Also amazon is not refunding the amount.  ...  "
comment
" ...  First time wrong item purchase on Amazon  ...  "
comment
" ...  I got worst product from Amazon  ...  "
Design
 11
look, looks, phone, feels, design
+91%
-9%
comment
" ...  Looking so cute valuable pice actually i gifted to my friend.  ...  "
comment
" ...  The product out of the box looks classy.  ...  "
comment
" ...  look n feel 10/10 .  ...  "
comment
" ...  Great Design, feels better than other similar priced phone.  ...  "
comment
" ...  Design is good, feels in hand.  ...  "
comment
" ...  Looks are good  ...  "
comment
" ...  It's seem be good look like .  ...  "
Touch Sensitivity
 10
screen, work, issues, good, ghost
+10%
-90%
comment
" ...  The tagline should be changed from "I'm infinite" to "My screen freezes and have ghost touch".  ...  "
comment
" ...  touch screen not good  ...  "
comment
" ...  the screen is started to hang with unnecessary touch  ...  "
comment
" ...  1 Some time touch won't work for a while. ... 2 Auto touch  ...  "
comment
" ...  Its touch not work properly which is most important thing  ...  "
comment
" ...  Ghost touch issues  ...  "
Screen Protection
 10
phone, glass, damage, back, got
+10%
-90%
comment
" ...  Once u drop it screen got shattered completely .  ...  "
comment
" ...  Please dont buy as i got the phone with cracked back plastic  ...  "
comment
" ...  It has screen problem.  ...  "
comment
" ...  Very delicate display screen just one light drop screen broken display quality compromised to give mobile at budget cost not wort buying  ...  "
comment
" ...  Phone damage dont buy another .  ...  "
comment
" ...  Screen quality poor and also no protection  ...  "
comment
" ...  Screen damaged just after unboxing, no gorilla glass  ...  "
Call quality
 10
voice, calls, hear, ever, call
+30%
-70%
comment
" ...  You don't know whether the phone is charging, if you have any missed calls, or any message notification.  ...  "
comment
" ...  Can't hear that phone bell .  ...  "
comment
" ...  It's a pathetic experience I had with Samsung, never expected the quality to be so worse, unable to hear any voice calls, Amazon's approved app which helps to detect issues has confirmed that there is a fault with the phone, Samsung should stop manufacturing such cheap products, I hope Samsung and Amazon both will take a note  ...  "
comment
" ...  worst phone ever  ...  "
comment
" ...  Mic is not working during video call, loudspeaker call, WhatsApp video and voice call.  ...  "
comment
" ...  Worst phone ever i purchased  ...  "
Build Quality
 9
phone, body, good, feels, slightly
+33%
-67%
comment
" ...  A) It's a plastic body phone.  ...  "
comment
" ...  The phone is Bent slightly.  ...  "
comment
" ...  Please dont buy as i got the phone with cracked back plastic  ...  "
comment
" ...  Make it sure that it is a quite much thick device made up of plastic feels very much heavy in hand not a premium feel  ...  "
comment
" ...  My m20 phone fell down once and the speaker not working .  ...  "
Other
 8
work, touch, sensors, samsung, placed
+25%
-75%
comment
" ...  A] Location - The sensor is placed much above and you will feel very difficult to reach your finger to the sensor. ... C] You can not feel the sensor since it is flushed with the body and not popped out or placed a bit inside (like in Xiaomi phones).  ...  "
comment
" ...  Just touch sensor is weak.  ...  "
comment
" ...  Proximity sensor doesn’t work  ...  "
Network
 8
signal, signals, shows, reception, problems
+38%
-63%
comment
" ...  Heavy network issue.  ...  "
comment
" ...  Poor 4G signal strength compared to other phones.  ...  "
comment
" ...  All time low network  ...  "
comment
" ...  Signal reception weak  ...  "
Sound Quality
 6
good, speaker, speakers, low, dolby
+67%
-33%
comment
" ...  Sound 4.5/5  ...  "
comment
" ...  Display is Awesome, camera clarity good , Dolby sound effect good , good choice at this price range.  ...  "
comment
" ...  Sound is perfect  ...  "
Color
 6
issue, product, images, good, black
+67%
-33%
comment
" ...  Images are good.  ...  "
comment
" ...  Auto brightness Mokka.  ...  "
comment
" ...  Absolutely love the photo clarity eveb when it's taken at nights .  ...  "
comment
" ...  4)Rear Camera effects are superb and no Color issue is observed.  ...  "
Delivery
 6
delivery, nice, fast, delivered, thanks
+67%
-33%
comment
" ...  Thanks, awesome product  ...  "
comment
" ...  Product well packaged and delivered securely with OTP.  ...  "
comment
" ...  Nice and fast delivery.  ...  "
Memory
 5
phone, gb, 32, 3, samsung
+60%
-40%
comment
" ...  Cant ask for more, though I missed the 4gb RAM version.  ...  "
comment
" ...  I used a honor 9i with 3 gb/32 gb configuration and it was lighter / thinner/faster than this heavy/bulk/sluggish tortoise  ...  "
Fit
 5
heavy, hanging, feels, design
+40%
-60%
comment
" ...  Do not fall in samsung`s trap.  ...  "
comment
" ...  Hanging is still big issue for this phone  ...  "
comment
" ...  Phone started hanging on heavy use  ...  "
Resolution
 4
videos, quality
+100%
comment
" ...  Runs PUBG smoothly upto HD and balanced frame rates not higher.  ...  "
comment
" ...  This is a better option when you look for battery and dolby atmos and with Wideline certified HD videos and camera which is excellent outside. ... HD videos are like WOW  ...  "
comment
" ...  Display quality is quite impressive with 4k view surround.  ...  "
comment
" ...  Full HD disply  ...  "
Picture Quality
 4
picture, good, photo, also, low
+75%
-25%
comment
" ...  2) Cameras are good(picture quality).  ...  "
comment
" ...  Images are good.  ...  "
comment
" ...  Absolutely love the photo clarity eveb when it's taken at nights .  ...  "
Returns
 4
exchange
-100%
comment
" ...  I am still struggling with them to either get it fixed or replaced.  ...  "
comment
" ...  They wouldn't allow for return.  ...  "
comment
" ...  Company stopped replacement.  ...  "
comment
" ...  Had to return on the very next day.  ...  "
Lens
 4
lens, work, using, one, instead
+50%
-50%
comment
" ...  The blur effect/portrait (live view) just uses some Artificial Intelligence instead of using their dual lens technology completely. ... You can get this effect with one lens too using some applications.  ...  "
Weight
 4
phone, heavy, little, bit, value for money
+25%
-75%
comment
" ...  3) But, the phone's a bit heavy.  ...  "
comment
" ...  - Handset weight is also little more than other  ...  "
Size
 4
heavy, weight, size, bit, value for money
+50%
-50%
comment
" ...  3) But, the phone's a bit heavy.  ...  "
Comfort
 4
use, good, feels, design
+75%
-25%
comment
" ...  Design is good, feels in hand.  ...  "
comment
" ...  you can feel it when you hold .  ...  "
Setup
 3
samsung, sale, online, model
+67%
-33%
comment
" ...  The set up was quick and easy.  ...  "
comment
" ...  I expect the phone to work perfectly after installation  ...  "
Headphones
 3
phone, jack, come
+33%
-67%
comment
" ...  Earphone cord missing  ...  "
Defective Delivery
 3
broken
-100%
comment
" ...  I got damaged phone  ...  "
comment
" ...   Defective phone received . ... Big Manufacturing defect .  ...  "
comment
" ...  it was broken  ...  "
Data reception
 3
voice, signal, network, low, issue
+33%
-67%
comment
" ...  Poor 4G signal strength compared to other phones.  ...  "

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Specifications

Body
Size:  6.3 meters
Battery
Battery Capacity:  5000 mAh
Memory
Memory:  3072 GB
Connectivity
Fingerprint:  Yes 
Camera
Secondary Camera:  8 MP
Calling
Dual Sim:  Yes 
Sim Type:  Nano SIM 
Performance
Processor Clock:  1.8 GHz
Processor Type:  Octa Core 
Display
Resolution:  Full HD 1080p 
8 MP
SECONDARY CAMERA
6.3 meters
SIZE
Full HD 1080p
RESOLUTION
5000 mAh
BATTERY CAPACITY