Last Updated: September 29, 2020 (Refresh Now)

Eureka Forbes AquaSure from Aquaguard Smart Plus RO UV MTDS 6L water purifier 6 stages of purification Black

Last Updated: September 29, 2020 (Refresh Now)
6.9
SCORE
/10
Total Reviews
998
Old Reviews
0
Unverified
41
Spam Test
WARN
24 hours
TALK TIME
125.2 meters
SIZE

Review Summary - 957 recent, verified reviews

Detailed Mode
Setup
 336
eureka forbes, easy to install, technician, installation was done, service
+73%
-27%
comment
" ...  Installation was best service .  ...  "
comment
" ...  Installation was done on time.  ...  "
comment
" ...  but We gave extra 800 rupees for installation .  ...  "
comment
" ...  Happy with installation.  ...  "
comment
" ...  Within 24 hrs installation agent came .They even call to check if installation was done properly.  ...  "
comment
" ...  Technician was good.  ...  "
comment
" ...  No one from Eureka Forbes has contacted us for the installation which costed minimum 20 days delay in the installation, post to that we have to arrange the installation on our own from outside then since the time I have installed it on our house, we are drinking water which whose TDS is above 900 which can be life threatening for any healthy person. ... Please have the courtesy to have the supplier company to ensure the installation with no delay and with supreme quality.  ...  "
comment
" ...  Easy to install  ...  "
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For Brands, Sellers & Businesses
Product Reliability
 123
stopped working, within, 6 months, working fine, faulty
+31%
-69%
comment
" ...  Stopped working after 2 months of purchase and eureka Forbes took 5 months to fix that.  ...  "
comment
" ...  The product broke down after 4 months.  ...  "
comment
" ...  Worst product, damaged in 3 days.  ...  "
comment
" ...  Worked properly for 1 year and exactly after a year the motor started showing issues.  ...  "
comment
" ...  Within 8 months it stopped working .  ...  "
comment
" ...  It's been only a month and the purifier stopped working and it's been another one month and I am still waiting for the technician to come and fix it.  ...  "
comment
" ...  After purchasing the product within 2 months the problems started  ...  "
comment
" ...  Stopped working within 3 months  ...  "
Water Usage
 111
purifier, taste, tds, taste of water, tastes
+67%
-33%
comment
" ...  Awesome taste of water  ...  "
comment
" ...  Then water is awesome test  ...  "
comment
" ...  The water purifier is good  ...  "
comment
" ...  Taste is also good compared to some of the other water purifiers in the market.  ...  "
comment
" ...  I'm having best experience in drinking water.  ...  "
comment
" ...  Quality of water is good  ...  "
comment
" ...  have to drink or cook using normal water for how many days .  ...  "
comment
" ...  The water tastes good!  ...  "
Ease of Use
 72
easy to use, easy, product, use, taste
+96%
-4%
comment
" ...  Easy to install  ...  "
comment
" ...  Easy to install and good taste of water  ...  "
comment
" ...  Easy to install and quick response. ... Easy to use.  ...  "
comment
" ...  Easy to install.  ...  "
comment
" ...  Flavour , easy to install,  ...  "
comment
" ...  It's easy to install and does not get damaged fast, my older one was of other brand and always needed to get service.  ...  "
comment
" ...  Easy to install  ...  "
comment
" ...  Easy to install  ...  "
Marketplace
 64
eureka forbes, service, please, delivery, company
+47%
-53%
comment
" ...  I am having the worst experience buying this product, it seems that once the product is sold no one is concerned neither amazon nor Eureka Forbes, I have called , mailed and even sent SMS to amazon and Eureka Forbes but no one is responding and the RO is lying as a showpiece without installation  ...  "
comment
" ...  We have got it in Oct 2 2019.  ...  "
comment
" ...  Amazon is redirecting to Aquagaurd .  ...  "
comment
" ...  Product is fake it seems.  ...  "
comment
" ...  And top of it, the Eureka guys are not ready for replacement and the window for the same has been closed on Amazon.  ...  "
comment
" ...  But again, I did not buy from a shady seller I bought it from Eureka Forbes with the after sale support package because of all the lock downs that were going on in June.  ...  "
comment
" ...  Then why you guys sell it online?  ...  "
comment
" ...  I called up the customer care and the told me that they can't do anything about it as I had ordered it from Amazon and they will not take the responsibility for it.  ...  "
Delivery
 52
delivery, installation, days, amazon, eureka forbes
+67%
-33%
comment
" ...  Early delivery easy installation (within 24hrs).  ...  "
comment
" ...  Installation done within 2 days of product delivered.  ...  "
comment
" ...  The product was delivered with proper packing, and installed on time .The purifier works properly  ...  "
comment
" ...  I received the product within 2 days so good service by Amazon, but the Eureka Forbes team was not good.  ...  "
comment
" ...  As usual Amazon delivered it on time .  ...  "
comment
" ...  Had an amazing support and installation team who had the things done immediately after the package was delivered.  ...  "
comment
" ...  Kudos to Amazon for on time delivery.  ...  "
comment
" ...  Delivery and installation on same day.  ...  "
Price
 45
worth, value for money, cost, range, waste
+71%
-29%
comment
" ...  Worth the money.  ...  "
comment
" ...  Worth of buying the product. ... Hence while buying one should plan this extra cost as well.  ...  "
comment
" ...  Better in price and quality  ...  "
comment
" ...  Very good product at a good price  ...  "
comment
" ...  got for 11k, seen this dip to 9k.  ...  "
comment
" ...  It is a very good product and price range is also good.  ...  "
comment
" ...  3 days after I brought the product, the price decreased by 2000.  ...  "
comment
" ...  Value for money  ...  "
Returns
 31
replacement, window, replaced, replace, refund
+6%
-94%
comment
" ...  Edit- Returned the product.  ...  "
comment
" ...  Will be initiating a return and will never buy a product from eureka forbes.  ...  "
comment
" ...  This has been happening for more than 10 days, Now, if the replaced product is defective my return window is also gone.  ...  "
comment
" ...  PRODUCT NOT INSTALLED TILL NOW, WANT TO RETURN BACK  ...  "
comment
" ...  Will be initiating a return and will never buy a product from eureka forbes.  ...  "
comment
" ...  I ordered for a replacement. ... I had to return the product.  ...  "
comment
" ...  Applied for return but got to know that it can only be replaced, so went for it.  ...  "
comment
" ...  He suggested to consider replacing the product but I replacement window is closed.  ...  "
Defective Delivery
 23
received, damaged, replacement, faulty, installation
-100%
comment
" ...  Defective by default.  ...  "
comment
" ...  Replaced a part solenoid valve as it is damaged  ...  "
comment
" ...  Sorry to inform you the unit delivered by you is defective  ...  "
comment
" ...  Completely damaged product received.  ...  "
comment
" ...  It was a defective unit.  ...  "
comment
" ...  Got a defective product.  ...  "
comment
" ...  He found the item defective.  ...  "
comment
" ...  I got the defective product of eureka Forbes.  ...  "
Storage
 22
capacity, less, space, looks, litres
+82%
-18%
comment
" ...  Storage capacity should have been bit bigger .  ...  "
comment
" ...  Storage capacity might have more.  ...  "
comment
" ...  Storage is less  ...  "
comment
" ...  It's fits well into my space requirement.  ...  "
comment
" ...  It looks great and also has a great capacity.  ...  "
comment
" ...  Storage capacity less.  ...  "
comment
" ...  4) storage capacity is slightly greater then what its mentioned, which is good ... These 3 are same only difference is storage and looks.  ...  "
comment
" ...  Storage capacity little less.  ...  "
Memory
 19
capacity, good, easy to install, less, good storage capacity
+100%
comment
" ...  4) storage capacity is slightly greater then what its mentioned, which is good  ...  "
comment
" ...  Storage capacity little less.  ...  "
comment
" ...  It's very easy to install & use also have good storage capacity.  ...  "
comment
" ...  Storage capacity is good.  ...  "
comment
" ...  Storage capacity might have more.  ...  "
comment
" ...  4) storage capacity is slightly greater then what its mentioned, which is good  ...  "
comment
" ...  Storage capacity as promised.  ...  "
comment
" ...  Storage capacity should have been bit bigger .  ...  "
Call quality
 17
call, eureka forbes, calling, responding, post
+18%
-82%
comment
" ...  Today they even didn't pick the call too.  ...  "
comment
" ...  Every time we call them, i gets worse .  ...  "
comment
" ...  Have received the product 5 days ago and no calls from Eureka Forbes, I have tried calling them 5 times at least and they have given multiple request numbers.  ...  "
comment
" ...  You have to call multiple times before you can lodge the complaint.  ...  "
comment
" ...  I only receive calls stating their empathy but nothing really had happened yet.  ...  "
comment
" ...  The phone calls I made are countless (Chargeable calls) and even the escalation channel I folloed.  ...  "
comment
" ...  But none came for installation even after a week n dispite our calls .  ...  "
comment
" ...  None is attending even taking call from Eureka Forbes  ...  "
Capacity
 16
good, small, office, kitchen, house
+88%
-13%
comment
" ...  Ideal for a small family.  ...  "
comment
" ...  We are a family of two, so my usage is minimal.  ...  "
comment
" ...  Good for small families.  ...  "
comment
" ...  Enough to fulfil the need of a small to medium family.  ...  "
comment
" ...  Good for a family of 2.  ...  "
comment
" ...  >Can serves very easily a family of 2-4  ...  "
comment
" ...  very good product for home  ...  "
comment
" ...  (applicable for ground floor house)  ...  "
Sound Quality
 16
making, purification, eureka, rattling, purifier
+25%
-75%
comment
" ...  A bit of rattling sound when the machine refills, but nothing that upsets the decision to buy.  ...  "
comment
" ...  But not ready to listen.  ...  "
comment
" ...  They are dead no dial sound.  ...  "
comment
" ...  Motor making noise.  ...  "
comment
" ...  Moreover, the pump is faulty and making noise.  ...  "
comment
" ...  Got another new one, turned out to be making a hell lot of noise.  ...  "
comment
" ...  Didn't expect the product to be so noisy everytime it is used.  ...  "
comment
" ...  Motor making noise.  ...  "
Water Resistance
 13
good, test, quality, purifier, hard
+54%
-46%
comment
" ...  Water tastes soo good, cannot believe it is filetring hard water into such good tasty water.  ...  "
comment
" ...  The water is contaminated as shown in pics  ...  "
comment
" ...  Then water is awesome test  ...  "
comment
" ...  The water purifier is great, it's efficient too, doesn't dissipate much water while purifing, gets filled up quickly.  ...  "
comment
" ...  Recommend to those who are looking for water purifier for a family of 4-5.  ...  "
comment
" ...  The test of water is seems sweet in test.  ...  "
Design
 10
look, product, good, nice
+80%
-20%
comment
" ...  Design and filtration is great.  ...  "
comment
" ...  The look is also good.  ...  "
comment
" ...  Product looks good.  ...  "
comment
" ...  It looks pretty slick.  ...  "
comment
" ...  Pricing is very attractive ... I wanted everything inside the product for aesthetic reasons  ...  "
Build Quality
 10
top, quality, good, build, compact
+30%
-70%
comment
" ...  The white colour outside tube developed crack on its own and started leaking surprisingly.  ...  "
comment
" ...  The product broke down after 4 months.  ...  "
comment
" ...  This happens for 1 out of 100 pieces.  ...  "
comment
" ...  The indicator blue stripe on the top adhesive is coming off.  ...  "
comment
" ...  His response is plastic parts are not covered and you will have to pay Rs 500 for the new body.  ...  "
comment
" ...  His response is plastic parts are not covered and you will have to pay Rs 500 for the new body.  ...  "
Overall performance
 8
smooth, working
+88%
-13%
comment
" ...  Woah, that was fast.  ...  "
comment
" ...  Tjousgh the capacity is less, it loads up fast.  ...  "
comment
" ...  Does its job.  ...  "
comment
" ...  Works very smoothly .  ...  "
comment
" ...  Working smooth until now no issues.  ...  "
comment
" ...  Everything was very smooth.  ...  "
Inlet Outlet Pipe
 6
water, filter, waste, technician, rattling
-100%
comment
" ...  and he cut the drainage pipe without my permission and was blaming that i have only told him to cut the same .  ...  "
comment
" ...  so pipe had linkage .  ...  "
comment
" ...  Not more than 2 months of using this filter, there was a problem in drain pipe and water started flowing continuously.  ...  "
comment
" ...  Even they kept the unused white pipe with them.  ...  "
Features
 6
lights, led, working, indicator, features
+67%
-33%
comment
" ...  Auto stop feature is good.  ...  "
comment
" ...  Auto stop feature is good.  ...  "
comment
" ...  After purchase I immediately got call from Eureka Forbes and as per decided time technician Mr. Javed has installed the machine and also explained features of product.  ...  "
Cleaning
 6
water, used, dirt, clean, spoils
+50%
-50%
comment
" ...  Got to know not only dirty but also a used one  ...  "
comment
" ...  Each spoils it more - some guy spoils carbon filter in and by passed , some one else came and said he cleaned filter than replacing in warranty EACH spoiling it further . ... I am throwing this in dirt and buying new one now.  ...  "
comment
" ...  they are not even responsible for this mess?  ...  "
Size
 6
product, good, space, quality, build
+83%
-17%
comment
" ...  It is compact.  ...  "
comment
" ...  It's fits well into my space requirement.  ...  "
comment
" ...  But it's all good as it's compact.  ...  "
Software Platform
 5
forbes, eureka, days, amazon
+40%
-60%
comment
" ...  I have reached out to them by phone, email, mobile app, twitter.  ...  "
comment
" ...  No iPhone app and android app fails to install.  ...  "
comment
" ...  When I tried to return the product Amazon site, app and everywhere it just leads to eureka forbes website and eureka forbes customer care number but won't accept returns in amazon?  ...  "
Product As Described
 5
shown, pics, water
+100%
comment
" ...  The water is contaminated as shown in pics  ...  "
comment
" ...  Excellent product works as described  ...  "
comment
" ...  Well it works as advertised.  ...  "
comment
" ...  2) the led which is mentioned in the pic is not proper.  ...  "
comment
" ...  2) the led which is mentioned in the pic is not proper.  ...  "
Battery Life
 4
filter, charge, 4500
+100%
comment
" ...  They said it will help your product lasts long.  ...  "
comment
" ...  He charged us for the pressure gauge too.  ...  "
comment
" ...  Was charged extra 2000 bucks for pre filter and PRV.  ...  "
comment
" ...  Was charged extra 2000 bucks for pre filter and PRV.  ...  "
Color
 3
color, easy
+67%
-33%
comment
" ...  Love the black color too  ...  "
Lagging
 3
-100%
comment
" ...  Great delay from Aquaguard.  ...  "
comment
" ...  I hate the delay in installing machine.  ...  "
comment
" ...  I hate the delay in installing machine.  ...  "
Device Stand
 3
mount, product, best
+67%
-33%
comment
" ...  It's a good product and best thing is that we can wall mount this product, so it is best for those who have small kitchen.  ...  "
Packing
 3
delivery, damaged
+67%
-33%
comment
" ...  Delivery was quick as expected and packaging was good.  ...  "
comment
" ...  Packaging was excellent.  ...  "

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Specifications

Battery
Talk Time:  24 hours
Body
Size:  125.2 meters
24 hours
TALK TIME
125.2 meters
SIZE